Joanne Petrcic McWalter is seeking a position that utilizes her proven work history in credit analysis and collections, communication skills, and professional attitude. She has over 30 years of relevant work experience in credit and collections roles of increasing responsibility for companies in Canada and has moved to Tasmania, Australia. Her experience includes setting credit terms and limits, investigating credit applications, reconciling accounts, and customer service. She has post-secondary education in business fields and proficiency with SAP and Accpac software.

1. 225 Wrenswood Drive
Quoiba, Tasmania 7310
T: 0401832473
Email: sjmcwalter@outlook.com
RESUME
Joanne Petrcic McWalter
Objective
With my proven work history, ability to communicate effectively and professional attitude, I hope
to attain a position in your organization.
Work Experience
2006 to May 2015 (moved to Australia)
Company Name: Acuity Holdings/Zep Sales & Service - Dorval, Quebec, Canada
Position held: Senior Credit Analyst
Duties performed:
 Credit and Collections for the whole of Canada with a client base of 10,000 supervising a
staff of five
 Investigation of all credit applications, setting credit terms and limits
 Bank reconciliations, cheque and EFT payment applications
 Customer Service
1996 to 2006
Company Name: Rosmar Litho Inc. – Baie D’Urfe, Quebec, Canada
Position held: Credit & Collections Manager
Duties performed:
 Responsible for credit and collections for the both Canadian and US accounts
 Investigation of all credit applications, setting of credit terms and limits.
 Cash applications
 Relief reception

2. 1994-1995
Company Name: QMS Canada Inc. - Montreal, Quebec, Canada
Position held: Accounts Receivable / Billing Clerk (Temporary 1 year Position)
Duties performed:
 Invoicing
 Collections
 Bank Reconciliations
 Customer Service
 Parts Maintenance
1988 to 1993
Company Name: VWV Enterprises - Montreal, Quebec, Canada
Position held: Customer Service and Administration
Duties performed:
 Order Entry/Invoicing
 Customer Service
 Relief reception
1984-1988
Company Name: Calko Canada - Montreal, Quebec, Canada
Position held: Invoice Clerk
Duties performed:
 Invoicing (200-250 invoices per day)
 Cash disbursements and cash receipt posting.
1981-1984
Company Name: Circle Advertising and Marketing - Montreal, Quebec, Canada
Position held: Administration Clerk
Duties performed:
 Reception
 Bookkeeping to trial balance
 Payroll for a staff of over 20

3. Education
 Secondary V diploma- West Hill High School
 Canadian Credit institute Credit Basics diploma
 ICS Bookkeeping Correspondence Course to Trial Balance
 Creative Writing-Concordia University
 Comedy Writing-Concordia University
 Criminology- John Abbot College
Accounting & Computer Software
 SAP
 Accpac
 AS400
Hobbies & Interests
 Gardening
 Cooking
 Yoga / Tai Chi
 Writing / Reading
 Hiking
 Volunteer Dog walker with Dogs Homes Tasmania
 Volunteer at Arboretum and Garden Club
References:
 Juliana Santini- Sales Compensation Manager, Acuity Holdings, past Customer
Service/Credit Manager Zep Sales & Service. Contact details: juliana.santini@zep.com
 Diane Lallouz, MBA, past Comptroller Rosmar Litho, Contact details:
dlallouz@sympatico.ca
 Lorna Titterton, Finance Officer Ipsos ASI, past Credit Manager Calko Canada- Contact
details: Lorna.Titterton@Ipsos.com