1. Suzanne Long slong27@gmail.com
Orlando, FL 32812 Home: 321.202.0467
PROFESSIONAL OBJECTIVE:
I am a highly-motivated, resourceful, team leader with in-depth knowledge in human
relations industry seeking to begin a career in customer service and sales. My experience
as an educator for more than 21 years makes me a qualified and motivated candidate. I
wish to begin a new career that utilizes my persuading, organizing, and communicating
talents.
STRENGTHS
• Organization and Time Management-flexibility in changing priorities in
a fast paced, multi-tasking career
• Team Leadership and Development-Staff coaching and development
• Excellent organizational and communication skills
• Strong desire to grow professionally and personally
EDUCATION:
Bachelor of Arts Degree in Psychology
University of Central Florida, Orlando, FL, 2002
Associate of Arts Degree in Liberal Arts
Central Florida Community College, Ocala, FL, 1996
WORK EXPERIENCE:
Board member with the non-profit organization Life in Full Effect
2012-current
• Develop innovative programs for special-needs youth populations
• Provide leadership and mentorship for the non-profit organization in the special
needs groups
• Build relationships to win community support, and develop key coalitions
• Authored a scholarship to award high risk high school students
• Plan and execute a yearly Thanksgiving dinner to feed 200 low income families
• Maintain business relationships in the underprivileged market
English & Journalism Educator
2002-current
• Conducted student trends analysis, skills research and competing factors crucial to
launch student objectives and educate staff
• Increased yearbook sales of more than 100% in 2 years
• Highly effective in a fast paced, multi-tasking environment to generate student
motivation
• Train colleagues by utilizing constructive criticism for best practices
• Create and manage systems for tracking large amounts of data
Ms. Suzanne Long
Reservations Crewmember

2. • Collaborate with school leadership, sales reps, families from all backgrounds to
decrease the educational student gap
• Kept abreast of market trends in education; evaluate customer needs, market
conditions, and students’ data using online resources and educational practices
District Trainer for Orange County Public Schools
2011-2013
• Organize materials for the 11th
largest school district in the nation
• Facilitate & execute trainings for OCPS educators
• Utilize excellent verbal, written and communication skills to implement district
goals
• Collaborate at the district level with district leaders
• Train and offer colleagues constructive criticism for best practices
Nighttime Marketing Coordinator with Church Street Station:
1996-1999
• Motivate customer excitement in a fast paced entertainment complex
• Implement new strategies to expand brand recognition and visibility through
wholesale accounts.
• Collaborate with sales, product development, and customer service departments to
ensure that the collateral and other communications reflect brand of the company
accurately
• Motivational Speaking for groups of 200+ to increase sales
• Continuous interactions with hotel owners to deliver business opportunities while
keeping abreast market knowledge and trends using revenue management tactics
ADDITIONAL CERTIFICATIONS/QUALIFICATIONS:
Trained on both Webease and Volumes programs
2007-2016
Student Ministry Leader for CR’s The Landing
2013-2016
National Board Professional Teaching Certification-
Completed 2006
AP Psychology Summer Training-
Completed 2008
Ms. Suzanne Long
Reservations Crewmember