1. Elayne Garrett
Roanoke Virginia and DC. Metro
540 667 5293 or 540 473 3047
Cell 410 707 9575
elaynelovelyday@aol.com
O b j e c t i v e
I am a leader at the Regional level. I have a strong background in financial management.
I have consistently exceeded educational, enrollment, quality goals, and customer service
expectations. I am a highly skilled and gifted communicator with strong motivational
abilities. My team is also my customer, and I live to serve the development of others.
E x p e r i e n c e
2007 – 2016 KinderCare Education
District Manager
• Exceed budgetary goals each year. In fiscal 2014, I was 104% of plan and
achieved 27 BEST EVERs in revenue, labor control and ebidta in my Northern
Virginia team. Fiscal 2015 exceeded EBIDTA of 2014 by 2.5%
• I have implemented and achieved a twenty nine million dollar revenue budget
and a ten million dollar profitability budget. I have effectively managed as many
as 48 childcare centers for a period of eighteen months and made huge strides in
those markets in educational quality. All four of the teams which made up the 48
schools achieved their annual budgetary plans.
• Consistently earn highest customer service quality survey ratings. I have effective
and dynamic communication with more than 600 employees. 2014-2016 had the
region’s lowest staff attrition.
• Developed an internal training program for teachers to achieve Maryland State
Certification. I have achieved the accreditation by NAEYC of 32 schools.
• My area maintained the company number one occupancy ranking for twelve
years. My area was the number one profitability area each year. My area was
number one in ancillary revenue since the implementation of Hooked on Phonics
programming .I successfully opened 11 centers in my own areas with the
strongest openings in the history of the company and assisted in the opening of
numerous centers in New Jersey, Ohio, Michigan, and New York
• I have turned around problem markets and raised occupancy by as much as 15%. I
have improved quality and professionalism in every market I have taken. I have
developed seven new district managers who were my center directors. I have
assisted in the development of countless varied-level managers from within my
centers. I am an energetic manager who achieves and exceeds every goal. I
believe in education, and I accept nothing less than quality care in my centers
through the development of others into flight.

2. 2005-2007 Director of New Center Operations
Partnered with the real estate division of our company on site locations, hired school
leadership and worked with the process of new center opening throughout the United
States from ground breaking to successful opening, averaging 20 new openings a year.
This work involved direct supervision of District Managers and corporate trainers, as
well as site employees through the process, and after opening. I also did follow-up visit
and connection leadership with the schools during their first two years of operation.
Schools from the follow-up project grew in enrollment an average of 15% beyond
projections. New schools in multiple markets opened with full capacity registrations.
2000 - 2004 KinderCare Learning Centers
Zone Leader
• In addition to my district management duties in my own market, I traveled for and
directly reported to the Divisional Vice President as a liaison to critical markets,
did center and management assessments and implemented change so that quality
and enrollment would thereby increase
• Assessed other district managers and implemented development plans for them
• Worked with new center marketing and enrollment in numerous states and also
did the same with acquisition centers
• Raised enrollment 10% in any group of centers with which I have worked.
Other Experience
Five years retail multi-unit fashion and specialty retail
district manager fashion
• Supervised the top fashion/jewelry/crafts/domestics sales in the company at my
ten stores in four states
• developed and implemented policies and procedures dealing with financial
transactions and merchandise transfers, resulting in greatly reduced levels of
clearance merchandise
• developed management training programs within the three major divisions of the
stores
• Achieved the highest sales and the lowest clearance levels in the company

3. E d u c a t i o n
Online Master’s and Ph.D. Lacrosse University, English and ECE
Bachelors Radford University, Sociology, English, and Secondary Education
Christian Growth Institute, 2012, Licensed Pastor in the State of Virginia
HRMC 2000 Columbia Southern University
Computer and Business Skills
CRM leadership and follow-up with the use of Salesforce
Microsoft Office
A w a r d s
KinderCare Awards
District Manager of the Year 2012
District Manager of the Year 2009
Vice President’s Award 2004
District Manager of the Year,
2003
Vice President's Award
1999
The President’s Award 1998

4. Other KinderCare Awards, over the years….my teams have won the following awards,
most of them numerous times,
Number One Occupancy Tutorial Excellence
Most Improved Net Revenue NAEYC
Highest DOI Dollars in the Company Programming Excellence
Best FTE Growth over Previous Year
Best Labor Management
Best Performance Retention
Best Margin Center Direct Expenses
Best Ftes Performance to Plan
Highest Occupancy Growth
DOI Performance to Plan More that 100%
Training and Development of Management and Staff
Synergy