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- 1. Erika R Murdock 2180w. Yorkshire Ct. , 720 • Indianapolis, In USA 46229 • (317)679-4195 • kerrysmom1@gmail.com Objective To use my experience to advance my career into an upper management position and create new and interesting ideas for the future and to promote growth of the company. Work Experience 09/2014 - 11/2014 ATT, Indianapolis , IN USA Account Representative in Home Solutions Call center experience Retention center for ATT Uverse 01/2014 - 05/2014 Subway, Indianapolis , IN USA Assistant Manager Cashiering Daily deposits Opening/ closing of store Weekly inventory Managing 1-4 employees on any shift Catering orders 03/2011 - 12/2013 Buffalo Wild Wings, Indianapolis , IN USA Bartender Serving guests food and beverages. (Non) Alcoholic. Expert in multi tasking. Expert in taking orders. Expert in self managing. Quick decision making skills. Expert customer service skills 12/2009 - 03/2011 Landrums Cleaning Services, LLC, Indianapolis, IN USA General Cleaner Managed myself and team of cleaners. Various accounts cleaned throughout the week. 05/2009 - 12/2009 Papa Johns , Indianapolis, IN USA Shift Lead Managing 3-8 employees on any given shift. Responsible for all financial accountability Inventory counted every shift. Cleaning Stocking product 07/2006 - 02/2009 Buffalo Wild Wings , Indianapolis , IN USA Server/Cashier Education Present Harrison College , Indianapolis , IN USA Human Resources Management 2002 - 2004 Broad Ripple Highschool, Indianapolis, IN USA 2004 - 2006 Ball State University, Muncie, IN USA Skills Expert in Microsoft Office and Vista WPM: 40-60 10+ years in Customer Service Expert in Troubleshooting and Tech Support Problems