The candidate has over 15 years of experience in food service, customer service, and technical support roles. Their experience includes positions as an Assistant Butcher, Cook, Cargo Agent, Manager, and roles in sales, collections, and technical support. They have a Bachelor's Degree in Diplomatic Affairs from Xavier University and experience providing excellent customer service and resolving issues across a variety of industries.

1. Experience
Assistant Butcher April 2015-Present
ColumbusMeats, Chicago,IL
 Cut, pack, label, and deliver fresh-cutmeat to local restaurantsacross Chicago
 Provide tailored customer service and expertise in meatcut and quality to businesses and retail
customers
 Partner with Fulton Market vendorsto fulfill orders
 Manage qualityof meat and processing area sanitation
Cook April 2014- April 2015
Isla Filipina, Chicago, IL
 Prepared innovative Filipino cuisine in a high-volume, fast-paced restaurant
 Communicated clearlyand positively with co-workers and management
 Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles
 Maintained sanitation, health and safetystandards in allworkareas
Cargo Agent November 2014- Feb 2015
Eng Hua Cargo, Chicago, IL
 Transported packages to residential and commercial customers
 Managed all details of transport and delivery
Manager May 2013-Aug 2014
Bahay Kubo, Chicago, IL
 Managed kitchen operations for high grossing, fast-paced fair concession kitchen
 Responsible for all kitchen operations such as banquet events, buffet lines, room service
orders and hotel restaurant
 Increased customer attendance at weekly Bar Trivia night by providing fast and friendly
service
 Developed variety of menu items catering to customer tastes and preferences
Assistant Oct 2005- March 2013
Treasured Designed Products, Bulacan, Philippines
 Researched market competitors and industrytrends to identify potential newproductsand services
 Completed purchase orders and customer invoices
 Monitored sales and service recordsand investigated discrepancies
 Built relationshipswith key industry insiders
Sales Officer June 2011-Feb 2012
Optus Australia, Makati, Philippines
 Retained and ensured proper handling and care of 150 existing client accounts, performing
an average of 60 cold calls per day
 Recognized as top sales generator, increasing sales level by 70% in 2011
Sales Agent April 2008-Jan 2009
Dodo Australia, Mandaluyong, Philippines
 Assisted customers in selecting merchandise based on their needs
 Extended customer subscriptions,offering discountsand promotions to ensure high customer
retention rates
 Served as liaison between customers,store personnel and various store departments
 Trained newemployees on company customer service policiesand service level standards
CHRIS PERALTA
1954 W Wilson Avenue, Chicago, IL 60640 | 312-868-4961 | corniliusderoy@gmail.com

2. Collections Officer Feb 2007-April 2008
Citigroup Australia, Makati, Philippines
 Connected customersto newproducts and servicesto meet their banking needs
 Addressed customer service inquiries in a timelyand accurate fashion
 Advised medium to high-riskcustomerswith an existing balance on their options
TechnicalSupport Specialist March 2006-Feb 2007
Qwest/Centurylink, Quezon City, Philippines
 Provided IT support to company personnel
 Researched issueson various computer systems and databasesto resolve complaints and answer
inquiries
 Built and maintained successful relationships with service providers,dealersand consumers
 Resolved customer complaints and concerns with strong verbaland negotiation skills
 Displayed courtesy and strong interpersonalskills with all customer interactions
 Trained newemployees and explained protocols clearlyand efficiently
TechnicalSupport Nov 2005-March 2007
Verizon, Makati, Philippines
 Provided IT support to company personnel
 Built and maintained successful relationships with service providers, dealers and consumers.
 Support customers with online billing and account issues
 Trained new employees and explained protocols clearly and efficiently
 Researched issues on various computer systems and databases to address issues and
complaints
 Provided tailored support and problem resolution for customers
Education
Bachelor of Arts, Diplomatic Affairs
Xavier University(Ateneo de Cagyan) Cagayan De Oro, Misamis Oriental, Philippines
High School Diploma 2001
International School Cagayan De Oro Cagayan De Oro, Misamis Oriental, Philippines