David Barker is a highly skilled IT Project Manager with over 15 years of experience managing software development projects and technical teams. He currently works as a Senior IT Project Manager for DST Customer Communications, where he is responsible for over 150 projects. Prior experience includes roles in education and engineering, where he demonstrated strong communication, organization, and problem-solving skills.

1. David W. Barker
San Diego County, CA
(816) 225-1719, dbarker1202@outlook.com
www.linkedin.com/pub/david-barker/9/63/795
SUMMARY
IT Project Manager / Business Application Analyst / Conversion Manager / IT Implementation Manager
software development / project documentation / business analyst / multi-task / problem solver / team builder / leader
Highly talented Information Technology IT professionalwith a wealth of education and experience in diversified
industries.Background in leading highly technical teams to achieve on-time, on-budget results. Currently working
for an industry-leading technology company as Senior IT Project Manager, responsible for managing a team
working on over 150 software development projects. Additional experience in Education as an IT Analyst,plus IT
experience for a leading global engineering and construction company.
 Skilled in project planning
 Experienced in problem solving / process change management
 Highly knowledgeable about project management in the software development lifecycle
 Excellent at public speaking and presentations
 Able to multi-task with multiple teams / projects simultaneously
 Strong at teambuilding; positive team player
 Capable of writing proposals,as well as highly technical marketing materials; documentation
 Proficient developing very strong long term client relationships
CORE COMPETENCIES
Effective Communicator Strong Leader and Team Builder / Player Organized
Networking / Coaching Multi-Task / Multi-Projects Simultaneously Delegation
Detail-Oriented Technical Knowledge / Professionalism Integrity
Positive Attitude & Energy Diversity Sensitivity / Adaptable Work Ethic
EXPERIENCE
DST Customer Communications, Inc. 2007-Present
Headquartered in KansasCity, the company provides communication solutions for customers to help achieve
business goalsthrough exceptional customercommunications from campaign design and execution,analyticsand
consulting,to fulfillment and direct mail solutions. 8,000 employees. Division of DST, Inc.,
Senior IT Project Manager
Work remotely from San Diego, CA. Report to the Senior Software Development Manager in Kansas City, MO.
Responsible for leading multiple teams of programmers, business analysts and quality analysts who produce
complex applications for clients’ multi-channel communications. Managed Project Teams that create, process and
deliver print/mail, online, and mobile statements,invoices, and targeted communications for large enterprises.
Perform both the Project Manager and the Business / Applications Analyst role. Develop / execute test plans and
log of test results. 24/7/365 on-call position.
Duties and Responsibilities:
 Engaged support personnelincluding: Data analysts,database administrators, systems architecture
personnel, network services associates,and systems administrators to solicit requirements.
 Ensured compliance to applicable government regulations (HIPPA, SEC, USPS, others).
 Created statement mock-ups in Adobe InDesign; performed data mapping as required.
 Experienced in commercial off-the-shelf (COTS) software systemevaluation and selection; Result:
Implemented and integrated with existing systems.
 Project Manager for over 150 software development project implementations and systemenhancements
ranging from 15 to 6,000 hours; Result: Saved customers hundreds ofdollars in postalcosts/expenditures.
 Lead Project Meetings with directors, business unit managers, project managers of large external clients in:
Mutual fund, banking, insurance,healthcare, governmental agencies,benefit plan administrators, vendors
and contractors.

2.  Ensured Projects conformed to Software Development Life Cycle (SDLC); Result: Delivered Projects on-
time, within budget,within standards,and met or exceeded client expectations.
 Lead all internal and external meetings for each phase of the project; Result: Served as liaison between the
project team and the internal/external client.
 Analyzed requirements for Unix and Mainframe customapplications / modifications to existing programs;
Result: Analyzed and documented user work processes and systemfunctionality requirements.
 Developed / presented proposals for new approaches and options to meet user needs;
Result #1: Conducted software evaluations, requirement gathering, work flow analysis and testing;
Result #2: Performed data modeling, analysis and process modeling as appropriate.
Achievements:
 Major NE bank, First Niagara Bank, implemented solution to print and mail 450,000 Privacy Policy notices
along with their bank statements; Result: Saved FNB $400,000 in postage and material costs.
 Managed relationships with internal team members in Conn.,Missouri, Calif., India and Thailand;
Result #1: Established / gained consensus on project goals, objectives and deliverables;
Result #2: Managed our 24/7/365 global systemdevelopment and support teams for our client’s custom
applications;
Result #3: Created Project plans, scope,executive summaries, status reports,issued list and action items.
 Customer, UMB Bank, wanted statements printed in color rather than black/white; Result: I was able to
complete a six project in four months with a satisfied client plus a long-term contract renewal.
 Took over 2,400-hour Conversion Project with 4-Business Units (Lincoln Financial) that was running over
budget and behind schedule; Result: Turned Project around and completed on time and underbudget.
 Annual “Customer Satisfaction” survey conducted; Result: Received rating of 5 out of 5 from clients.
 Received multiple awards from peers for “Sense of Urgency” and “Customer Satisfaction.”
Kansas City Missouri School District 2003-2006
Major school district educates16,700 and employs 2,300 teachers and administrators. Urban school district offers
a rich multi-ethnic,multi-cultural mix of students throughout the city.
IT Analyst / IT Support,Teacher
Reported to the Principal. Worked at Northeast High School as well as Kansas City Central HS. Responsible for
teaching Web Design C++, and Cisco 1.T. Essentials, hardware, operating systems,and networking. Team Lead for
the High School Technology and Curriculum team. Gathered, defined, documented and submitted requirements for
the secondary education portion of the KCMSD Technology Plan. Defined solutions and designed customsoftware
applications in all Microsoft Office applications for teachers, coaches and administrators. Designed and published
User Guide and trained the faculty and staff in several software applications. Responsible for computer support of
Northeast High School’s computers and network of 450-plus computers.
 Taught students,who did not own a computer, how to build, troubleshoot and repair a PC, reimage the hard
drive and reset, all without using Windows tools; Result: Project completed in 4 months.
 Gathered over 100 PCs that were broken, and then built 55 working PCs; Result: Set up two more
computer labs for the school.
 Created a Help Desk at one of the high schools; Result: Trained a team of students to troubleshoot and
resolve issues.
 Successfully taught Cisco Network Essentials course, Web Design, and C++ with a budget of $50.
Black and Veach Solutions Group, Overland Park, KS 2000-2003
Leading employee owned global engineering,consulting and construction company,founded in 1915,a subsidiary
of B&V Holding Company. Specializes in Energy, Water, Telecommunications,Federal and Management
Consulting. 10,000 employees, 100 offices globally. Listed on Forbes 500 “Largest Private Companies in the
USA.” Ranked by Engineering News-Record as the industry’s No. 1 design firm in both power and
telecommunications,and consistently in the Top 10 in Water. Company provides IT services to clients.
Application Support Analyst
Reported to the Software Development Manager. Responsible for providing technical sales support for Windows
migration solutions. Provided Tier 2 Support for Microsoft Office, Windows,and Documentum (document
management) applications. Taught training classes for Documentum. Performed COTS evaluation for FileNet
documentation management web application, gathered and documented requirements, created training course and
plan for the Kansas Department of Transportation (DOT).

3. Duties and Responsibilities:
 Created an internet in-house Travel Reservation System for Black &Veach; Result: Defined solutions,
designed&created website, tested and installed the business travel reservation systemfor the company.
 Led team to define and develop the in-house Technical Sales Plan in conjunction with Kansas City
Microsoft Business Solutions team for Microsoft Business Solutions at Black &Veach.
 Worked Trade Shows as Technology Advisorfor Microsoft Business Solutions.
 Designed curriculum and taught a course on Strategic Planning for mid-level management groups.
 Performed quality assurance testing for Windows migration solutions.
Achievements:
 Created a FileNet Training Course covering presentation materials, user guides,CD training course, taught
the course on customer’s site; Result: Received Outstanding Ratingfromclient the satisfaction survey.
Saved the client $11,000 by producing the course on CD. Received Outstanding Rating from client the
satisfaction survey.
 Taught the “End User” training classes for Documentum; Result: Rated as an Excellent Trainer.
 Started as an entry-level IT support teammember and became a Subject Matter Expert in document
management in one year and Microsoft Office SME in one year.
DeVry University, Kansas City, MO 1998-2000
For-profit higher educational organization and parent to several graduate and healthcare-related universities.
DeVry offers undergraduate and graduate degree programs.
Student Accounts Representative
Instructor– Microsoft Office
Assisted students with financial loan processing,financial planning, budgeting,and payment scheduling. Managed
the Accounts Receivable accounting function of DeVry – Kansas City.
 Developed an automated accounting systemto replace the manual system; Result: Automated student
payment processing as well as daily A/R processing,month-end reconciliation and month-end reporting.
 Worked full time while simultaneously a full-time student; Result: Graduated with a 3.9 GPA.
EDUCATION
Master’s degree, Bob Jones University, Greenville, SC
Bachelor of Science degree, William Jewell College, Liberty, MO
 Business Administration
Bachelor of Science degree, DeVry University, Kansas City, MO 2000
 Computer Information Systems
PMP – Project Management Coursework 2008
 40-hour course