SlideShare a Scribd company logo
TRISHA SAMPSON
7905 LINDEN ST
MENTOR, OH 44060
(440) 231-9163
OBJECTIVE
I am pursuing a career opportunity where my skills can be utilized to their full potential. I am a trustworthy,
reliable, and hardworking person that takes great pride in my work. I have the ability to work independently or as
part of a team to meet project deadlines. With over 20 years of office experience, I will be a great asset to your
company.
PROFESSIONAL EXPERIENCE
2000 – Current Parker Hannifin / Manufacturing Industry Wickliffe, Eastlake, Mentor, and Mayfield OH
July 2011 – Current Credit & Collection Process Improvement Specialist
Supervisor of Cash Application and Collection Support
September 2006 – June 2011 Credit & Collection Process Improvement Specialist
Supervisor of Accounts Receivable
February 2002 – September 2006 FCG Credit Assistant
January 2001 – February 2002 Cash Application
November 2000 – January 2001 Clerical Sales Assistant
Responsibilities:
 Supervise Shared Services Accounts Receivable, Cash Application, and Collection Support Department
 Provide performance evaluations of team members
 Assist in the implementation, training, and creation of workflows for the Emagia Cash Inflow Manager
software
 Identify, define, and implement process improvements using lean concepts
 Create and implement standard work procedures
 Analyze accounts and procedures to maintain and improve account status
 Assist Collectors in addressing any problems with shipping, billing, collecting, customer, or division issues
 Assist in assigning and distributing workload amongst collectors
 Audit and issue credit memos for returns, shortages on shipments, price discrepancies, and freight
 Provide premier customer service to internal and external customers
 Enter incoming and outgoing transfers for internal divisions and apply cash to customer accounts
1997 – 2000 EDP Consultants 9375 Chillicothe Rd. Kirtland, OH
Administrative Assistant
Duties Included: Processing invoices and maintaining project files using a Financial Management System
for Windows, calculating billability of employees, entering timesheets, project billable expenses, payables,
creating queries & reports using Access.
1989 – 1997 A.A. Importing, Inc. 6760 Hopkins Rd. Mentor, OH
Import Purchasing Clerk
Duties Included: Corresponding with foreign and domestic suppliers to maintain and process purchase
orders; including placing, updating, canceling and delivery follow-up. Overseeing showroom preparation
& processing of orders, training new employees, creating displays of merchandise, creating item
descriptions & assigning packing for best selling units and damage control.
COMPUTER SKILLS
Experienced with Microsoft Word, Excel, and Access. Proficient with mainframe, On-demand GUI
(reporting and invoice retrieval system), and Emagia (Accounts Receivable Collection Software). Willing and
able to learn new computer software and systems as required.
EDUCATION
Lakeland Community College
Accounting I & II, Programming, and Advanced Database Use
TRAINING
Lean Boot Camp, High Performance Teams – Member and Leader Training, and Human Resources Best
Practices
AWARDS
Received from Parker Hannifin an ‘Outstanding’ rating on my Personal Performance Plan and an overall
‘Exceeding’ rating on my annual performance review for 2016.

More Related Content

What's hot

Sabrina davies resume
Sabrina davies resumeSabrina davies resume
Sabrina davies resume
Sabrina Davies
 
Ahmed's CV
Ahmed's CVAhmed's CV
Junior Buyer
Junior BuyerJunior Buyer
Junior Buyer
Stephanie Morin
 
Reda CV
Reda CVReda CV
Reda CV
Read Kamel
 
Safdar Hussain
Safdar HussainSafdar Hussain
Safdar Hussain
Safdar Hussain
 
Raghav Narula (NEW)
Raghav Narula (NEW)Raghav Narula (NEW)
Raghav Narula (NEW)
Raghav Narula
 
T.harrington resume 7-2019
T.harrington resume 7-2019T.harrington resume 7-2019
T.harrington resume 7-2019
Tracy Harrington
 
J Navarro Resume 2015
J Navarro Resume 2015J Navarro Resume 2015
J Navarro Resume 2015
Jeannette Navarro
 
Niall McCallum July 2014
Niall McCallum July 2014Niall McCallum July 2014
Niall McCallum July 2014
Niall McCallum
 
Reseme NEW
Reseme NEWReseme NEW
Reseme NEW
Lorraine Preussler
 
Courtney Brown Resume_v3
Courtney Brown Resume_v3Courtney Brown Resume_v3
Courtney Brown Resume_v3
Courtney Brown
 
Resume MIS-TL-Sales coordinator Profile with 5 Years Experience
Resume MIS-TL-Sales coordinator Profile with 5 Years ExperienceResume MIS-TL-Sales coordinator Profile with 5 Years Experience
Resume MIS-TL-Sales coordinator Profile with 5 Years Experience
Anoop Singh
 
ash - CV
ash - CVash - CV
ash - CV
Ashman Jagnaik
 
Daniel Costello Resume 11162014
Daniel Costello Resume 11162014Daniel Costello Resume 11162014
Daniel Costello Resume 11162014
Daniel J. Costello
 
lisas'resume
lisas'resumelisas'resume
lisas'resume
Lisa Coles
 
Resume
ResumeResume
Resume
Daya Shetty
 
WZ2016 resume
WZ2016 resumeWZ2016 resume
WZ2016 resume
Wendy Zamarian
 
Peterson-Ret
Peterson-RetPeterson-Ret
Peterson-Ret
Max Amilcar
 
Sarah's Resume Revised
Sarah's Resume RevisedSarah's Resume Revised
Sarah's Resume Revised
Sarah Collie
 
AMR-MOHAMED...C.V
AMR-MOHAMED...C.VAMR-MOHAMED...C.V
AMR-MOHAMED...C.V
amr abdelaziz
 

What's hot (20)

Sabrina davies resume
Sabrina davies resumeSabrina davies resume
Sabrina davies resume
 
Ahmed's CV
Ahmed's CVAhmed's CV
Ahmed's CV
 
Junior Buyer
Junior BuyerJunior Buyer
Junior Buyer
 
Reda CV
Reda CVReda CV
Reda CV
 
Safdar Hussain
Safdar HussainSafdar Hussain
Safdar Hussain
 
Raghav Narula (NEW)
Raghav Narula (NEW)Raghav Narula (NEW)
Raghav Narula (NEW)
 
T.harrington resume 7-2019
T.harrington resume 7-2019T.harrington resume 7-2019
T.harrington resume 7-2019
 
J Navarro Resume 2015
J Navarro Resume 2015J Navarro Resume 2015
J Navarro Resume 2015
 
Niall McCallum July 2014
Niall McCallum July 2014Niall McCallum July 2014
Niall McCallum July 2014
 
Reseme NEW
Reseme NEWReseme NEW
Reseme NEW
 
Courtney Brown Resume_v3
Courtney Brown Resume_v3Courtney Brown Resume_v3
Courtney Brown Resume_v3
 
Resume MIS-TL-Sales coordinator Profile with 5 Years Experience
Resume MIS-TL-Sales coordinator Profile with 5 Years ExperienceResume MIS-TL-Sales coordinator Profile with 5 Years Experience
Resume MIS-TL-Sales coordinator Profile with 5 Years Experience
 
ash - CV
ash - CVash - CV
ash - CV
 
Daniel Costello Resume 11162014
Daniel Costello Resume 11162014Daniel Costello Resume 11162014
Daniel Costello Resume 11162014
 
lisas'resume
lisas'resumelisas'resume
lisas'resume
 
Resume
ResumeResume
Resume
 
WZ2016 resume
WZ2016 resumeWZ2016 resume
WZ2016 resume
 
Peterson-Ret
Peterson-RetPeterson-Ret
Peterson-Ret
 
Sarah's Resume Revised
Sarah's Resume RevisedSarah's Resume Revised
Sarah's Resume Revised
 
AMR-MOHAMED...C.V
AMR-MOHAMED...C.VAMR-MOHAMED...C.V
AMR-MOHAMED...C.V
 

Similar to RESUME

Kendra VonWald Resume
Kendra VonWald ResumeKendra VonWald Resume
Kendra VonWald Resume
Kendra VonWald
 
Shauna Craigen Resume Sept 16
Shauna Craigen Resume Sept 16Shauna Craigen Resume Sept 16
Shauna Craigen Resume Sept 16
Shauna Craigen
 
Tricia Resume 8-15-16
Tricia Resume 8-15-16Tricia Resume 8-15-16
Tricia Resume 8-15-16
Tricia Meyers
 
Niki's Resume 9-16
Niki's Resume 9-16Niki's Resume 9-16
Niki's Resume 9-16
Niki Nielsen
 
MBassant_Resume
MBassant_ResumeMBassant_Resume
MBassant_Resume
Marian Bassant-Ali
 
Resume updated Sep 20 2016
Resume updated Sep 20 2016Resume updated Sep 20 2016
Resume updated Sep 20 2016
Tom Merriman
 
Heather_McGlynn_Resume 2015
Heather_McGlynn_Resume 2015Heather_McGlynn_Resume 2015
Heather_McGlynn_Resume 2015
Heather McGlynn
 
2016 sbarkeit acc res
2016 sbarkeit acc res2016 sbarkeit acc res
2016 sbarkeit acc res
Sandie Barkeit
 
1a Guillory_Kathy_Resume 2015_v2
1a Guillory_Kathy_Resume 2015_v21a Guillory_Kathy_Resume 2015_v2
1a Guillory_Kathy_Resume 2015_v2
Kathy Guillory
 
LRMc(US)26410BR
LRMc(US)26410BRLRMc(US)26410BR
LRMc(US)26410BR
lmcelwainicee
 
Hw cresume2016
Hw cresume2016Hw cresume2016
Hw cresume2016
Henry Codd
 
Hwcresume2016
Hwcresume2016Hwcresume2016
Hwcresume2016
Henry Codd
 
Hayden Tracy - Resume - referees
Hayden Tracy - Resume  - refereesHayden Tracy - Resume  - referees
Hayden Tracy - Resume - referees
Tracy Hayden
 
n.e.s#2
n.e.s#2n.e.s#2
James Thies_Resume-Senior Financial Analyst-10
James Thies_Resume-Senior Financial Analyst-10James Thies_Resume-Senior Financial Analyst-10
James Thies_Resume-Senior Financial Analyst-10
James Thies
 
Shantria Williams Resume-2
Shantria Williams Resume-2Shantria Williams Resume-2
Shantria Williams Resume-2
Shantria Williams
 
Anderson, Cindy RESUME 2016
Anderson, Cindy RESUME 2016Anderson, Cindy RESUME 2016
Anderson, Cindy RESUME 2016
Cindy Anderson
 
Sally.Hosseini-R.2015
Sally.Hosseini-R.2015Sally.Hosseini-R.2015
Sally.Hosseini-R.2015
Sally Hosseini
 
l.cockrell_v.3
l.cockrell_v.3l.cockrell_v.3
l.cockrell_v.3
Lee Cockrell
 
Amanda Lancaster Resume
Amanda Lancaster Resume Amanda Lancaster Resume
Amanda Lancaster Resume
Amanda Lancaster
 

Similar to RESUME (20)

Kendra VonWald Resume
Kendra VonWald ResumeKendra VonWald Resume
Kendra VonWald Resume
 
Shauna Craigen Resume Sept 16
Shauna Craigen Resume Sept 16Shauna Craigen Resume Sept 16
Shauna Craigen Resume Sept 16
 
Tricia Resume 8-15-16
Tricia Resume 8-15-16Tricia Resume 8-15-16
Tricia Resume 8-15-16
 
Niki's Resume 9-16
Niki's Resume 9-16Niki's Resume 9-16
Niki's Resume 9-16
 
MBassant_Resume
MBassant_ResumeMBassant_Resume
MBassant_Resume
 
Resume updated Sep 20 2016
Resume updated Sep 20 2016Resume updated Sep 20 2016
Resume updated Sep 20 2016
 
Heather_McGlynn_Resume 2015
Heather_McGlynn_Resume 2015Heather_McGlynn_Resume 2015
Heather_McGlynn_Resume 2015
 
2016 sbarkeit acc res
2016 sbarkeit acc res2016 sbarkeit acc res
2016 sbarkeit acc res
 
1a Guillory_Kathy_Resume 2015_v2
1a Guillory_Kathy_Resume 2015_v21a Guillory_Kathy_Resume 2015_v2
1a Guillory_Kathy_Resume 2015_v2
 
LRMc(US)26410BR
LRMc(US)26410BRLRMc(US)26410BR
LRMc(US)26410BR
 
Hw cresume2016
Hw cresume2016Hw cresume2016
Hw cresume2016
 
Hwcresume2016
Hwcresume2016Hwcresume2016
Hwcresume2016
 
Hayden Tracy - Resume - referees
Hayden Tracy - Resume  - refereesHayden Tracy - Resume  - referees
Hayden Tracy - Resume - referees
 
n.e.s#2
n.e.s#2n.e.s#2
n.e.s#2
 
James Thies_Resume-Senior Financial Analyst-10
James Thies_Resume-Senior Financial Analyst-10James Thies_Resume-Senior Financial Analyst-10
James Thies_Resume-Senior Financial Analyst-10
 
Shantria Williams Resume-2
Shantria Williams Resume-2Shantria Williams Resume-2
Shantria Williams Resume-2
 
Anderson, Cindy RESUME 2016
Anderson, Cindy RESUME 2016Anderson, Cindy RESUME 2016
Anderson, Cindy RESUME 2016
 
Sally.Hosseini-R.2015
Sally.Hosseini-R.2015Sally.Hosseini-R.2015
Sally.Hosseini-R.2015
 
l.cockrell_v.3
l.cockrell_v.3l.cockrell_v.3
l.cockrell_v.3
 
Amanda Lancaster Resume
Amanda Lancaster Resume Amanda Lancaster Resume
Amanda Lancaster Resume
 

RESUME

  • 1. TRISHA SAMPSON 7905 LINDEN ST MENTOR, OH 44060 (440) 231-9163 OBJECTIVE I am pursuing a career opportunity where my skills can be utilized to their full potential. I am a trustworthy, reliable, and hardworking person that takes great pride in my work. I have the ability to work independently or as part of a team to meet project deadlines. With over 20 years of office experience, I will be a great asset to your company. PROFESSIONAL EXPERIENCE 2000 – Current Parker Hannifin / Manufacturing Industry Wickliffe, Eastlake, Mentor, and Mayfield OH July 2011 – Current Credit & Collection Process Improvement Specialist Supervisor of Cash Application and Collection Support September 2006 – June 2011 Credit & Collection Process Improvement Specialist Supervisor of Accounts Receivable February 2002 – September 2006 FCG Credit Assistant January 2001 – February 2002 Cash Application November 2000 – January 2001 Clerical Sales Assistant Responsibilities:  Supervise Shared Services Accounts Receivable, Cash Application, and Collection Support Department  Provide performance evaluations of team members  Assist in the implementation, training, and creation of workflows for the Emagia Cash Inflow Manager software  Identify, define, and implement process improvements using lean concepts  Create and implement standard work procedures  Analyze accounts and procedures to maintain and improve account status  Assist Collectors in addressing any problems with shipping, billing, collecting, customer, or division issues  Assist in assigning and distributing workload amongst collectors  Audit and issue credit memos for returns, shortages on shipments, price discrepancies, and freight  Provide premier customer service to internal and external customers  Enter incoming and outgoing transfers for internal divisions and apply cash to customer accounts 1997 – 2000 EDP Consultants 9375 Chillicothe Rd. Kirtland, OH Administrative Assistant Duties Included: Processing invoices and maintaining project files using a Financial Management System for Windows, calculating billability of employees, entering timesheets, project billable expenses, payables, creating queries & reports using Access. 1989 – 1997 A.A. Importing, Inc. 6760 Hopkins Rd. Mentor, OH Import Purchasing Clerk Duties Included: Corresponding with foreign and domestic suppliers to maintain and process purchase orders; including placing, updating, canceling and delivery follow-up. Overseeing showroom preparation & processing of orders, training new employees, creating displays of merchandise, creating item descriptions & assigning packing for best selling units and damage control.
  • 2. COMPUTER SKILLS Experienced with Microsoft Word, Excel, and Access. Proficient with mainframe, On-demand GUI (reporting and invoice retrieval system), and Emagia (Accounts Receivable Collection Software). Willing and able to learn new computer software and systems as required. EDUCATION Lakeland Community College Accounting I & II, Programming, and Advanced Database Use TRAINING Lean Boot Camp, High Performance Teams – Member and Leader Training, and Human Resources Best Practices AWARDS Received from Parker Hannifin an ‘Outstanding’ rating on my Personal Performance Plan and an overall ‘Exceeding’ rating on my annual performance review for 2016.