Rajdip Kundu is seeking senior level assignments preferably in an MNC. He has over 13 years of experience in customer operations, business management, and process operations. Currently he is a Senior Coordinator at Exterior Interiors Ltd where he manages infrastructure, vendors, purchasing, safety, facilities, travel, budgets, and other administrative tasks while supervising other staff. He holds a B.Tech in Electronics and Communication and an MBA in Marketing.

1. RAJDIP KUNDU
Contact: +91 9831788009 ~ E-Mail: rajdip.k@gmail.com
JOB OBJECTIVE
Seeking Senior Level Assignments with a leading Organization of high repute preferably in MNC sector.
PROFILE SUMMARY
 Proficient in spearheading overall customer operations and facilitated timely service delivery as per defined SLAs
 Expertise in managing operations/business to successfully accomplish corporate plans and goals
 Adept at leading dedicated teams for running successful process operations with proven ability of achieving service
delivery and organizational targets
 Skilled in carrying out the analysis of the negative CSAT on response sent by the customer
 Distinguished abilities in end-to-end process management and supporting end users & developing technical staff to
achieve performance objectives.
 An effective communicator with exceptional presentation, time management and detail orientation skills
CORE COMPETENCIES
1. Marketing & Pre-Sales
2. Purchase.
3. Stock Management
4. Vendor Management
5. Maintenance
6. Making PO,WO,BOQ
7. Safety and Security Management
8. Facility and House Keeping Management
9. Travel Management
10. Preparing Budget
11. Maintaining data [MIS]
12. Branch Operation & Administration.
13. Infrastructure Mgmt HO/PAN India
ORGANISATIONAL EXPERIENCE
Company :-AIRTEL
Designation :-Territory SalesManager [ AIRTEL KOLKATA]
Duration :-June 2010 To June 2011
Responsibility :-
1. Sale for Airtel Broadband, lease Line, Toll free Line, Land Line to Corporate Customers
2. Supervise the Old Airtel Corporate Customers
3. Generation Of New Airtel Corporate Customers
4. Old System Upgradation
5. New Connection Installation
6. Solving the Bill issue
7. Presales
Company :-SANCHETI ELECTRICALS &ELECTRONICS PVT.LTD. [SEEPL]
Designation :- PROJECT ENGINEER
Duration :-June 2011 To July 2013
Responsibility :-
1. Installation Of Security Systems, Access Control Systems, Fire detection System, CcTv System, Security lock
Systems, Video Door Phone etc.
2. Supervise the Projects on Security Systems.

2. 3. Servicing to Access Control Systems,Fire Detection Systems, CcTv Systems, Security lock Systems,Video
Door Phone
4. Troubleshooting.
5. Making PO,WO,BOQ & Payment collection from customers.
6. Marketing of the product.
Company :-EXTERIOR INTERIORS LTD
Designation :-SENIOR CO-ORDINATOR [ADMINISTRATION & MIS]
Duration :-Since July 2013 to till date
Responsibility :-
1. Infrastructure Mgmt HO/PAN India
2. Vendor Management.
3. Purchase and Stock Management
4. Safety and Security Management.
5. Facility and House Keeping Management
6. Travel Management.
7. Preparing Budget.
8. Maintaining data.
9. Maintenance.
10. Manage office support, & Prioritize work assignment.
11.Supervision of job responsibilities of all sub staffs
12. Reporting to the Higher Authority.
EDUCATION
Bachelor Degree :-B.TECH in ELECTRONICS & COMMUNICATION with 74.30%.
Master Degree :-MBA in MARKETING WITH 70.88%.
PROJECTS
 A Project Report On Target Dealer Appointment And Channel Expansion Of Britania Industries Limited.
 Project On Study Of BAUGH –WOLLEY Multiplier Using VHDL.
 An HR & GENERIC Assessment On NICCO INTERNET VENTURES Ltd.
 An Overview of Optical Fiber Communication in Eastern Railways
 Certificate from BRAINWARE of Brainpower in Computer Fundamentals
COMPUTER SKILLS
 Operating System Platform :- Windows-98, Windows- XP (SP-2, SP-3), Windows-7,Windows-10
 Computer Communication & Networking.
 VB Script,ASP.net
 Basic Computer Hardware.
 Basic Electronics.
 MS-OFFICE.
 Internet.
PERSONAL DETAILS
Date of Birth : 05th June ,1983
Present Address : 4A Rakhal Ghosh Lane , Kolkata -700085
Permanent Address : 4A Rakhal Ghosh Lane , Kolkata -700085
Languages Known : English, Bengali, Hindi.
Location Preference : Bangalore and Kolkata
I do hereby certify that the particulars given above are true to the best of my knowledge and
belief.
[RAJDIP KUNDU]
Place :-
Date:-