Hotel and motel management involves overseeing the operations of establishments that provide lodging and other services to travelers and guests. Managers are responsible for ensuring high quality customer service, maintaining hotel facilities, supervising staff, managing finances, and addressing any issues that arise. They may also plan special events and negotiate with other departments to coordinate activities. Hotel and motel management programs prepare students to work in various roles within the hospitality industry through classroom instruction and hands-on experience.

1. Hotel and Motel Management
Hotel and Motel Management Schools prepare students for careers in hotel, motel, and restaurant management. Students
learn about hospitality, food and beverage management, catering services, marketing and sales, and much more. Whether the
lodge is small or large, services can include coffee and tea, daily newspapers, shoe shines and more. Workers may be
required to take care of swimming pools, golf courses, tennis courts, health spas, and game rooms.
The hotel and motel industry includes lodging and services to customers in five-star hotels to the most rudimentary
campgrounds. Graduates can choose to enter into management of luxury spas, motels, commercial establishments, resorts,
residential or extended-stay hotels, guest ranches, RV parks, boarding houses, or quaint homes offering bed and breakfast.
Managers of hotels, resorts, and motels must be sure all aspects are functioning at optimum levels. Hotel and motel
management is responsible for the quality of food, hotel supplies, catering, and customer services. They also oversee
conference room scheduling, valet and ride service, and all special services for provided to guests.
An associate degree (AHM) from Hotel and Motel Management Schools can be accomplished in about 18 months. Graduates
will be ready for small and large worldwide companies for entry-level management in hotels, motels, and restaurants. Hotel
and motel management students will take business courses along with classes in English, communications, and general
studies, and many Hotel and Motel Management Schools provide hands-on management experience for their students.
Some bachelor degree (BMH) programs in hotel and motel management are designed for students seeking opportunities to
advance their careers in hotel and motel management. This degree allows specializations that prepare students with tools for
advancing to upper levels in the industry in areas of food and beverage services, marketing hospitality services,
accommodations, business and accounting, human resources, as well as others.
Master (MMH) level Hotel and Motel Management Schools students may choose to study areas of entrepreneurship,
marketing, information systems management, operations management, and real estate and investment. These programs of
study provide solid knowledge and skills for preparedness in upper-level positions in areas of hotel and motel management.
Hotel and motel management are allowed opportunities to enjoy discounts in lodging and travel amenities, which makes hotel
and motel management careers attractive for those who enjoy travel.
Summary:
Hotel and motel managers are in charge of businesses that rent rooms to customers.
Hotel and motel managers run room rental businesses. Duties vary with the size and type of the business. In large hotels,
general managers are in charge of the entire hotel. They set room rates, monitor income and expenses, and supervise other
staff. Large hotels have restaurants and meeting rooms. These hotels hire assistant managers to supervise the various areas of
the hotel. Often, the job title of the assistant manager describes their duties. Executive housekeepers make sure that all areas
of the hotel are clean. Front office managers are in charge of reservations and room assignments. Food and beverage
managers oversee restaurants and banquets. They plan menus, set prices, and order supplies. Convention services managers
coordinate all hotel activities related to meetings. They meet with clients and plan a schedule. Then they work with the food
service and front office managers to serve and lodge the visitors. Assistant managers hire, train, and supervise the members
of their staff. They use computers to write reports about their area or to order food or supplies. They may meet and talk with
the general manager several times a week. Some assistant managers are in charge of accounting, sales, and maintenance.
Managers of small hotels and motels perform different duties than managers of larger businesses.
This is because there are fewer employees in smaller hotels and motels. Many times these managers are more likely to fill in
for absent workers. Thus a manager may clean rooms, take reservations, or make general repairs. Managers in small hotels
and motels have many administrative tasks. For example, they interview and hire new staff. They also keep track of the
money they take in each day. Managers may schedule pick-up and delivery for the laundry service. Resident managers live in
EEG, 36, Berrien Avenue, Princeton Junction, NJ 08550.
India-10-2-274/5, SP Road, Marredpally, Secunderabad
Email id- info@envisionedugroup.com/ravipsbp@gmail.com
Phone: 609-375-5903, Fax- 609 482 4192

2. hotels and motels. They are on-call 24 hours a day. They usually work an 8-hour day, while overseeing the hotel. In their off
hours, resident managers are called for emergencies or problems. In some hotels, the general manager also serves as the
resident manager.
Work Activities
Manage and maintain all year or seasonal lodging facilities.
Observe and monitor workers' performance to make sure that company rules and procedures are being followed.
Confer and cooperate with other department managers to coordinate hotel activities, such as weddings.
Answer questions about hotel policies and services. They also resolve customer’s complaints.
Arrange telephone answering service, mail delivery, and answers customers questions about area.
Use computers to order food and beverages, or prepare reports.
Purchase supplies or services from outside vendors, such as laundry, repair, and trash.
Inspect hotel for cleanliness and appearance.
Coordinate front-office duties and resolve problems.
Greet and register guests.
Show, rent, or assign rooms or cabins.
Collect payment and record money earned and spent.
Receive and process advance payments. They usually send out letters to confirm that they have received payment. They may
return checks if space is not available.
Interview and hire staff.
Assign duties to workers and schedule shifts.
General Activities
Inspect hotels to gather information and monitor surroundings and decide what needs to be done.
Communicate with other managers to plan large events. May negotiate with managers about whose staff will help with
projects.
Make decisions and develop plans for how to manage hotel.
Analyze financial information on computer and create reports for owners.
Handle money and record payments onto computer. Computers allow managers to know how much money is earned daily or
monthly.
Identify staffs' actions and evaluate whether it meets hotels' standards.
Estimate the number of rooms needed for special events. Managers may monitor the number of open rooms when renting to
non-event customers.
Answer customers' questions, make them feel at home, and build on-going relationships.
Update what they know about community and help customers understand what they can do in the area.
Schedule work activities and communicate duties and hours to staff. Coach staff on how to do the job and motivate them to
finish projects.
Coordinate front desk staffs' work, and build a team environment.
Interview applicants and judge the quality of their skills to staff various positions in hotels.
Perform general physical activities and administrative tasks when delivering mail or answering phones.
EEG, 36, Berrien Avenue, Princeton Junction, NJ 08550.
India-10-2-274/5, SP Road, Marredpally, Secunderabad
Email id- info@envisionedugroup.com/ravipsbp@gmail.com
Phone: 609-375-5903, Fax- 609 482 4192