This document contains a resume for Shrikant B K, an SAP BASIS consultant with over 17 years of experience. It summarizes his work history and roles providing SAP implementation, support, upgrades and maintenance for various clients. His experience includes Oracle database administration, SAP transports, Solution Manager configuration, and providing 24/7 support for ECC 6.0 and NW 7.1 systems. His most recent role is as an SAP BASIS consultant for L&T InfoTech supporting a large SAP system for Johnson & Johnson.

1. Page 1
Shrikant B K
SAP BASIS Consultant
Mobile: +91-9886447289
E-mail:shrikant73@gmail.com
CAREER SUMMARY
 Total 17 Years of IT Exp 3.8 Years of Experience as a “SAP BASIS Consultant”.
 Currently working as an SAP BASIS Consultant for L&T InfoTech, Bangalore. From
Jan 2014 to till Date.
R/3 SKILLS
 Performed DB-Refresh Activity with restore and recovery
 Experience in Kernel Patch Upgrade,
 Performed EHP upgrade.
 Setting Up System Landscape: Configured Transport Management System, Creating the
Transport Domain Controller, Include the System into the Domain, and Configuring the
Transport Routes.
 Client Maintenance and Administration: Define Client settings, Performed Local Client
Copy.
 Change Request Management: Released Task and Change Request, Change the Owner of
the Task and Change Request, Importing the Transport Request Using STMS, Manually
Importing the Transport Request Using TP at OS level.
 Importing transports through Charm (Solution manager).
 Apply Support Package & Notes: Prepare Pre-Request to Apply Support Package,
Download Support Packages and Notes from SAP Services Market Place and Apply Support
Package through SPAM from front end or application.
 Background Job management: any Job related issues
 Worked on New printer setup in sap and print related issues troubleshooting, printer
migration.
 Configured RFC Connection using SM59, Logon Load Balancing.
 Experience in taking both Online, Offline backups for the SAP Systems with BR*TOOLS.
 Database Administration experience including maintenance of Table Spaces.
Database:
 Performed Oracle bundle Patch upgrade from 11.2.0.3 to 11.2.0.4
 Worked on database L1 activities like Backup related and file system capacity
management planning, DB user’s validity extend/ unlock, creating DB links.
 Worked with BR*TOOLS for DB related activities like, Backup, Restore and Recovery.
 Table space administration like adding the data files.

2. Page 2
Solution manager 7.1:
 Created stack .xml files using Solution Manager Maintenance Optimizer (MOPZ) Tool.
 Create Change request/ change orders on Solman system and transport mechanism.
 EWA configuration.
EDUCATIONAL QUALIFICATIONS:
 B.Com from KARNATAKA UNIVERSITY.
 Technical: D.C.N.T (Diploma in Communication and Networking
Technology) from APTECH 1997.
 Completed Sap Basis Training.
 Currently pursuing HANA training.
TECHNICAL SKILLS:
Software : SAP R3 4.7EE,ECC6.0, SAP BI, SAP PI,MDM.
Database : Oracle 10&11g.
Tools & Utilities : BR*Tools.
Operating System : Windows 2000&2003, UNIX, Linux
PROJECT DETAILS:
Project # 1:
Organization : L&T Infotech
Environment : ECC 6.0, NW7.1 ORACLE 10&11g, Windows, HP-Unix, Linux.
Client : Johnson & Johnson
Duration : Jan 2014 to till date
Client Description:
Johnson & Johnson is a U.S multinational medical devices, pharmaceutical and consumer packaged
goods. Its common stock is a component of the Dow Jones Industrial Average and the company
is listed among the Fortune 500. Johnson & Johnson's brands include numerous household names
of medications and first aid supplies. Among its well-known consumer products are the Band-Aid
Brand line of bandages, Tylenol medications, Johnson's baby products, Neutrogena skin and beauty
Products, Clean & Clear facial wash and Alcove contact lenses.
Roles & Responsibilities:
 Providing 24X7 supports.
 Performed kernel upgrade
 Performed Oracle bundle patch upgrade from 11.2.0.3 to 11.2.0.4
 Performed EHP upgrade from ECC 6.0 EHP 4 to ECC 6.0 EHP 6
 Performed System refresh activity as part of maintenance including DB restore and
recovery.
 Recently performed STPI and STA-PI upgrade.
 Performed printer migration from SAP level.
 Involved in Maintenance activities, stopping and starting of SAP systems and
coordinating with different teams during maintenance.
 Loading, Unloading, Check and Verify, Archiving of Repositories of SAP MDM

3. Page 3
 Creating printers at SAP level, checking printer related issues, coordinating with end
users, local IT, UNIX team to resolve the printer issues.
 Extending of table spaces, adding of data files as and when required
 Modifying profile parameters based on recommendations and requirement.
 Background Jobs and file system permission issues, workflow configurations, ABAP dumps,
locks, Updates status failures and etc…
 Activating, deactivating SMTP NODE, SICF services based on requirement, working
on scot issues
 Performing transports across Landscape and monitored transport logs.
 Monitoring the lock entries and removing the entries that are all running for long
period.
 Involved in quarterly User Type SOX for all PROD and NON-PROD systems.
 Monitoring System Performance and working on dialog response time related issue.
 EWA configuration for solution manager
 File system monitoring on daily basis (oraarch FS and Interface FS)
 Working on memory related issues on systems
 Background Jobs and file system permission issues, workflow configurations, ABAP dumps,
locks, Updates status failures and etc…
 Performed IGS upgrade from Version 9 to 10
 Java Monitoring/Start, stop of Java Systems, troubleshooting.
 Configuration of maintenance optimizer in Solution manager.
PROJECT DETAILS:
Project # 2:
Organization : Getronics Solutions India (P) Ltd
Environment : ECC 6.0, NW7.1 ORACLE 10&11g, Windows, HP-Unix, Linux.
Client : Johnson & Johnson
Duration : Oct 20th 2012 to 21st Jan 2014.
Client Description:
Johnson & Johnson is a U.S multinational medical devices, pharmaceutical and consumer packaged
goods. Its common stock is a component of the Dow Jones Industrial Average and the company
is listed among the Fortune 500. Johnson & Johnson's brands include numerous household names
of medications and first aid supplies. Among its well-known consumer products are the Band-Aid
Brand line of bandages, Tylenol medications, Johnson's baby products, Neutrogena skin and beauty
Products, Clean & Clear facial wash and Alcove contact lenses.
Roles & Responsibilities:
 Providing L1 support by looking into performance related issues, and working on end
user tickets (ITSM BMC Remedy, IRIS) and resolve them within SLA.

4. Page 4
 Monitoring the SAP systems for Response times
SAP Buffers, CPU utilization, Table spaces, Update monitoring, Lock entries,
backgrounds jobs, Work process monitoring, No of active users, application
monitoring, ABAP Dumps, checking backup successful or not, Database health
checkup’s. Maintained alert thresholds by monitoring the system over a period of
time.
 Worked on transport issues, charm issues.
 Extending of table spaces by adding of data files as and when required
 Creating printers at SAP level, checking printer related issues, coordinating with end
users, local IT, UNIX team to resolve the printer issues.
Domain Experience
Jan 1st 2011 to Oct 20th 2012.
Acropetal Technologies Ltd. (On Contract with Johnson & Johnson Ltd.)
 As Sr. System Administrator
Acropetal Technologies Ltd, is a ISO 9001:2008 certified organization world class business
process outsourcing service provider for Johnson and Johnson, Wipro, Kean, SAP Labs,
Atlas, IBM, TCS and etc., offering business solutions.
I am working for Johnson & Johnson IT Global Services as contractor from Acropetal, my
roles are.
 L2 site support
 Administration, Managing, Installation, Troubleshooting 2003 server.
 Desk Side Support
 JNJ Image installation
 Asset management
 Incident Management (BMC Remedy ITSM Tool)
 NT Account unlock and Password reset for AP users
 Workstation compliance
 PC deployment (System configuration on JNJ domain)
 Printer and multifunction support
 Offsite support for meetings and events
 Antivirus and windows patch management
 SCCM client & server installation
 Outlook configuration with Exchange server
 IP Phone configuration
 Office communicator issues
 Project related software installation and configuration as per requirements.
 Nortel VPN-E Access client configuration with JNJ wireless network
 Juniper Network VPN client installation and configuration
 Over all Local area Network and Internet related issues
 Remote Desktop and Remote assistance support.

5. Page 5
Apr 14th 2008 to 31st Dec 2010
Vault Information Technologies Pvt Ltd. (On Contract with Johnson & Johnson
Ltd.)
 As System Administrator
Vault Information Technologies is business process outsourcing service provider for Johnson
and Johnson, Wipro, Kean, SAP Labs, Atlas, IBM, TCS and etc., offering business solutions.
I am working for Johnson & Johnson ITS GSS as contractor from Vault, my roles are.
 Administration, Managing, Installation, Troubleshooting 2003 server.
 Administration of an Active directory services (ADS) infrastructure and creating
Group policy
 Configuring DNS, DHCP, WINS, Remote Desktop connections
 Installed BizTalk server and dependent software’s like IIS, SQL server.
 Printers and Internet printing, Service packs and Security Patch Updates.
 Managing MacAfee antivirus patches update in corporate edition.
 Configuration Microsoft outlook to exchange server.
 Managing VPN connections.
1stNov 2006 to March 31st 2008
 FUGO Creative Pvt Ltd.
As System Administrator.
Fugo Creative Pvt Ltd. Is Fugo Creative is a business process outsourcing services provider
offering 24×7 offshore prepress and pre-media design and document management solutions
to corporate, media, and prepress houses, publishers, and marketing communications firms.
It also offers business researchand analytics services to overseas clients across indust ry
verticals.
Job Responsibilities.
 Managing and troubleshooting of Servers,
 Administration, Managing, Installation, Troubleshooting 2003 server.
 Administration of an Active directory services (ADS) infrastructure and creating
Group policy
 Configuring DNS, DHCP, WINS, Remote Desktop connections
 Installing, Maintaining Linux Server (Red Hat). Internet sharing by using iptables and
squid proxy server (Red Hat). Installation and Configuration of Open source Internal
Mail server in Linux and Help desk software. Installation and configuration of Apache,
PHP, Mysql, and Jakarta tomcat in Linux.
 Installation, Configuration Maintaining Apple (MAC OSX), Mini Mac Servers, and
Installation and configuration of Apache, PHP, Mysql, and Jakarta tomcat in Mini Mac
 Administration and Troubleshooting Plasma Mail server. Antivirus installations and

6. Page 6
updates (Managed). Maintaining and Troubleshooting network printers and Internet
printing, Managing four Linux, Service packs and Security Patch Updates.
17th May 2004 to 31st Oct 2006.
XLNC Infotech Solutions Pvt, Ltd.
 System Administrator.
XLNC Infotech Solutions Pvt, Ltd is IBM and HP business Partners and My responsibility is
to,
 Installation and configuration of High End servers like Xseries and eServers with
SCSI and SATA RAID Configurations in windows NT, 2000, 2003
 Installation Implementation of ADS, and MS Exchange server 2000, 2003 &
Troubleshooting Of Servers,
 Windows 2003, DNS DHCP, WINS and group polices.
 Novell Netware.
 Managing Linux Server.
17th Feb 2003 to 10th May 2004.
Datalinks. Bangalore
 System Administrator.
Job Responsibilities.
 Installation and configuration Novell Netware 4.2 with mirrored server.
And installing Hotel Management software.
 Installed Linux 7.3 & 8.0
 Configured Basic DNS server, Basic Apache Web server, Samba server and squid
 Interconnected With Windows 98
 Configured Terminal server client for windows 2000 and Windows XP.
1st May 2002 to 31st Dec 2002.
Oscar Online Technology Pvt, Ltd - Mumbai.
 System Administrator.
Oscar Online Technology Pvt, Ltd. is Software Development Company and Hardware &
Network Solutions, with sales and service to Private and Public Limited companies in all over
Mumbai, Ahmadabad, Surat, Gorakhpur, and Delhi.
Job Responsibilities.
 Installation and configuration of Windows NT, 2000.
 Configuration of ADS and Group policies, User Management.
 Permissionsand attributes.
 Configuration DHCP, DNS, and WINS.

7. Page 7
December 1999 – 30th April 2002.
Indo European Software Solutions - Mumbai.
 As Hardware / Network Administrator.
My Job Responsibilities
 Installation and Configuring of Windows NT 4.0.
 Installation and Configuring Windows 2000.
 Primary Servers with Trust Relationship,
 Novell 4.11 server configured with GSNW & CSNW,
 Microsoft Proxy Server 2.0 with IIS 4.0,
 SQL Server 7.0 and 2000,
 Configured with Exchange server 2000, And ISA (Internet Security and acceleration)
Server.
 Installed & configured other miscellaneous software’s. And ISDN, Cable Modem
configuration with Switches& Hubs.