Trisha Young has over 15 years of experience in customer service and administrative roles. She received training in computer skills and customer service from the Computer Skills Institute in 2007 and earned her GED from Fred G. Acosta Job Corps in 2000. Her work history includes positions providing customer support via phone calls for healthcare companies, staffing agencies, and non-profits from 2008 to 2015 in Arizona and Texas.

1. Trisha Young
T.Young1982@yahoo.com
Houston, TX 77034
(281) 318-6022
•Education
Computer Skills Institute 05/2007
Avondale, AZ
A month long course that provided training in customer service /and administrative work as well
as numerous computer programs such as Microsoft word, outlook & excel
Fred G. Acosta job corps 08/2000
Tucson, AZ
G.E.D
•Employment History
Molina Healthcare Houston, TX 03/2015- 05/2015
Via Healthcare Support Systems
Member Services Representative
inbound calls, customer service support for Molina members
G.D.I.T Phoenix, AZ 09/2013-01/2014
Full-time Temporary
CSR inbound calls, Affordable Care Act specialist for the Health Insurance Marketplace Call
Center
, assisted callers with application and enrollment process
Fiserv- Phoenix, AZ 05/2013-09/2013 Contractor via Randstand Staffing
CSR inbound calls, 3rd party payment processor
for 150 clients
HIBCC- Phoenix, AZ 02/2013-02/2013 Contractor via Randstad Staffing
CSR inbound/outbound calls, customer service
, verifying clinic shipping information for medical suppliers
Mentoring of America- Phoenix, AZ 03/2008-06/2009, Full-time
CSR inbound/outbound calls, account management, payment processing and customer service

2. Big Brother Big Sister- Phoenix, AZ 02/2008-03/2008, Full-time
CSR inbound/outbound calls, customer service
and scheduling donation pickups
SMC Promotions- Phoenix, AZ 05/2004-09/2005, Full-time
CSR inbound/outbound calls, account management, customer service
and payment processing