Subhendu Ghosh is seeking a challenging job that utilizes his skills and experience. He has an education background that includes passing the Secondary exam in 2005 and Higher Secondary exam in 2009. He has qualifications in IT courses from Youth Computer Centre and IIJT InfoTech Kolkata. His professional experience includes working as an IT Executive at IKF Technologies Ltd since 2014, where his responsibilities include resolving hardware and networking problems, installing operating systems, configuring Outlook, and troubleshooting performance issues. He has experience managing over 1500 systems providing 24/7 service.

1. R E S U M E
SUBHENDU GHOSH
Career Objective
To work in a challenging environment and to keep value adding to the organization which I
represent and serve and I would seek a job involving responsibility and utilizing my
potential.
 Education Qualification
Examination Year of passing
Board or
University
Division
Secondary 2005 W.B.B.S.E 2nd
Higher Secondary 2009 W.B.C.H.S.E Pass
 Other Qualification
Organization Duration Course Content
Youth Computer Centre 1 Year
DITA (Dos, M.S. Word, M.S. Excel, M.S. Power
Point, M.S. Access, FoxPro, Visual Basic, HTML)
IIJT InfoTech Kolkata 2 Year A+, N+, CCNA and MCSA -2003
 Professional Experience
IKF Technologies Ltd, Kolkata.
IT Executive February, 2014- Present
• Resolving hardware as well as networking problems of clients. Installing
operating systems and establishing network services.
• Monitoring functioning of equipment/ peripherals and making necessary
modifications to ensure system operates in conformance with specifications.
• Configuring Microsoft outlook.
• Responsible for providing proper installation, integration and initial
operation of the desktop environment to support the business unit’s needs.
• Troubleshooting problems pertaining to performance tuning and network
administration.
• Assisting team for installing, configuring, testing and troubleshooting the
network and application based technical support.
• Maintaining C-zentrix dialler server.

2. • Escalating issues to the vendor or client as required and coordinating with
them to resolve.
Other Responsibilities:
• Managed and supported hardware and software operations at on site,
including more than 1500 system provided 24/7 service to 1200 employees.
• Developed, implement and monitored service level agreements with staff,
customers and vendors, ensuring compliance and quick resolution of specific
issues.
 Personal Details
• Father’s Name : Prasanta Kr Ghosh
• Permanent Address : Vill: - Nutan Gram, P.O.:- Nandi Gram,
Dist: - Birbhum, State: - West Bengal,
Pin: - 731219
• Present Address : 41/1 Ramlal Banerjee Road, P.O.- Baranagar,
Dist. – North 24 Paragana, PIN- 700036
• Contact : 7063379797
• E-mail ID : ghoshsubhendu1001@gmail.com
• Date of Birth : 28 March 1987
• Sex : Male
• Domicile : West Bengal
• Marital Status : Single
• Religion : Hinduism
• Nationality : Indian
• Hobby : Cricket
• Language Known : Read, write and speak Bengali
Read, write and speak Hindi
Read and write English.

3. Declaration
I DECLARE THAT ALL THE FACT & FIGURES FURNISHED ABOVE ARE TRUE TO
THE BEST OF MY KNOWLEDGE & BELIEF.
Place: ________________
Signature
Date: ____/_____/______