Jenny Chau has over 15 years of experience in accounting and client billing services. She has strong analytical, technical, and communication skills and is recognized for her dependability, consistency, and accuracy. She has over 10 years of experience auditing commercial billing systems and is proficient in Microsoft Office, Microsoft Dynamics GP, and accounts receivable systems like SingleView Convergent Biller. She has worked as a billing analyst and auditor for various companies, managing contracts exceeding $10 million in revenue and resolving billing issues.

1. Jenny Chau
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Professional Summary
15+ year accounting and client billing services professional with strong analytical, technical and
communication skills. Recognized for dependability, consistency and accuracy, demonstrated ability to
take on new challenges and willingness to excel in corporate accounting.
Professional Skills
 Over ten years of corporate audit experience in commercial billing systems
 Proficient multi-tasker, customer-focused and able to juggle many competing priorities
 Excellent interpersonal skills, well organized, detail oriented, and team player
 Demonstrated attention to detail, integrity, and ability to meet deadlines
 Microsoft Office, Microsoft Dynamics GP and A/R Systems (e.g. Singl.eView Convergent Biller)
Professional Experience
Analyst – Billing/Auditor, MCI/Verizon Business, Ashburn, VA May 2004 – April 2015
 Participated in rolling-out the enterprise implementation of cloud-based billing system (ARIA)
 Resolved moderate to complex invoice billing errors through existing audit and billing tools
 Maximized existing revenue streams and prevented revenue leaks through detailed reports
 Analyzed and audited convergent billing system, Prime Biller Extended Edition, formerly SingleView
 Proven proficiency with internal billing systems, including rate entry, pricing, and A/R systems
 Provided billing/reporting for key client accounts, over $2 million for special customer accounts
 Maintained compliance with client contracts and all internal financial controls
 Researched and resolved any back billing issues and provided customer credit/debit memo(s)
 Supported customer service, sales, and business development departments
Billing Analyst – MCI/Verizon Business, Ashburn, VA November 1999 –
May2004
• Managed multiple global customer contracts, which exceeded $10M in monthly revenue
• Analyzed and verified invoice charges across multiple billing platforms to conduct monthly audits
• Approved billing rate and discount variance reports, Investigated and resolved differences with client
• Demonstrated professionalism with client matters and made suggestions for process improvements
• Ensured compliance with government statutes and regulations as well as corporate policies and SOPs
• Prepared detailed monthly reports to show outstanding invoice amounts and its aging report
Billing Analyst, SAIC, Vienna, VA March 1999 – October 1999
 Prepared invoices for government and commercial contracts for internal staff and external clients
 Facilitated payment of aged receivables through collection efforts
 Performed under critical deadlines, as required
 Analyzed unbilled data and provided Accounts Receivable Analysis Reports to management team
Junior Accountant, NASAR (Search/Rescue), Chantilly, VA December 1996 – March
1999
 Managed and processed accounts receivable and accounts payable
 Prepared sales tax reports on quarterly basis as well as 1099 tax statements to contractors
 Assisted in audit preparation, monthly closings, journal entries and reconciling bank statements
 Verified accuracy of purchase orders and invoices
Education - Bachelor of Science in Accounting, George Mason University, Fairfax, VA

2. References available upon request