Elizabeth Hartl seeks an entry-level sales position with opportunities for growth. She has experience in customer service, sales, and training from various food service and retail roles. Her accomplishments include being selected as a certified trainer and developing effective sales strategies for cosmetics.

1. Elizabeth Hartl
Career Focus
To obtain an entry level sales position with opportunities for growth
Highlights
Customer Service
Conflict Resolution
Communication
Sales
Creative Problem Solving
Customer Satisfaction
Accomplishments
Training:
Cooperate selected and certified trainer
Coached new hired employees with no restaurant experience
Sales:
Developed highly effective sales strategies for TIGI cosmetics at RefleKtion Salon
Experience
Server, Desk
January 2015
The Cheesecake Factory － Oakbrook Terrace, IL
Server
October 2014
Baked Apple Breakfast Co － Oakbrook Terrace, IL
Inspected dining and serving areas to ensure cleanliness and proper setup
Selected to expedite food during busy shifts
Performed serving, cleaning, and stocking duties in establishments
Placed food servings on plates and trays according to orders or instructions
Stocked cabinets and serving areas with condiments, and refilled condiment container
Stored clean equipment and utensils
Server
April 2014 to November 2014
Brick House Tavern & Tap － Oakbrook Terrace, IL
Completed closing duties, including restocking items and closing out the cash drawer.
Consistently adhered to quality expectations and standards.
Delivered an exceptional dining experience with friendly, fast service.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests'
expectations.
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas
and service refrigerators.
Protected the business by confirming legal drinking age and discontinuing service to intoxicated guests.
Maintained a professional tone at all times, including during peak rush hours.
Received frequent customer compliments for going above and beyond normal duties.
Hostess, Server, Trainer
December 2011 to April 2014
Tilted Kilt Pub & Eatery － Bolingbrook, IL
Greeted guests and sat them at tables or in waiting areas
Performed serving, cleaning, and stocking duties in establishments
Maintained contact with kitchen staff, management, serving staff, and customers
Downers Grove IL 60515
echart518@gmail.com

2. Observed diners to anticipate any additional needs and respond to requests
Responded to resident or guest complaints regarding food or service
Served residents and guests during meal times with speed and efficiency
Assisted guests with placing orders in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Suggested additional items to customers, as appropriate, to increase restaurant sales.
Makeup Artist, Teacher
December 2012 to August 2013
RefleKtion Salon － Lockport, IL
Constructed and taught classes
Worked a flexible schedule to accommodate salon needs.
Shared product knowledge with customers while making personal recommendations.
Maintained friendly and professional customer interactions.
Attended meetings
Sales of TIGI cosmetics
Sales Associate
June 2010 to March 2012
Thimbles Quilts － Lockport, IL
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff
assignments.
Placed special merchandise orders for customers.
Shared product knowledge with customers while making personal recommendations.
Maintained friendly and professional customer interactions.
Maintained visually appealing and effective displays for the entire store.
Educated customers on product and service offerings.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Built and maintained effective relationships with peers and upper management.
Processed all sales transactions accurately and in a timely fashion.
Education
High School Diploma : 2012
Lemont Township High School － Lemont, IL, United States
Graduated Early while working full time
Certificate : Makeup Artistry, 2012
London Eyes International Makeup School － Oakbrook, IL, United States