Donna Fiscus is seeking a work from home position in hospital risk management or quality. She has over 15 years of experience in manufacturing plant management, safety, industrial hygiene, and quality management. She most recently worked as the Director of Quality and Risk Management at Kindred Hospital, where she was responsible for quality programs and risk management. She has a BSN in Nursing and a BS in Chemistry and Biology from Valparaiso University.

1. Donna Fiscus
Director Quality and Risk Management
Bainbridge, GA 39817
dtfiscus@bellsouth.net - 229-515-4132
Desire a work at home position in hospital risk management or quality fields. Left current position to care for
elderly mother at home. Proficient in medical chart auditing.
Authorized to work in the US for any employer
WORK EXPERIENCE
Director Quality and Risk Management
Kindred Hospital - Green Cove Springs, FL - April 2007 to December 2015
Responsibilities
Responsible for quality and risk programs reporting to Quality Council and Governing Board. Also responsible
for employee health program, infection control and workers compensation programs. Interfaced with legal
representatives, performed chart audits, peer reviews, mortality reviews. Prepared dashboards for presentation
of data to committee meetings. Attended daily flash and case management meetings. Interfaced with family
members and patients on complaints and grievances. Reported to AHCA as required. Daily communication
with CEO, CCO and management team.
Accomplishments
Successfully completed two Joint Commission recertifications. Was the first DQM to utilize dashboard format
for meeting reporting. Assisted in minimizing risk to hospital and medical staff.
Skills Used
Licensed Healthcare Risk Manager in the state of Florida. BSN and BS in chemistry and biology. Proficient in
computer usage in Microsoft Word, Excel and electronic medical records.
Workers' Compensation Nurse
Orange Park Medical Center - July 2006 to April 2007
Responsible for management of workers' compensation claim process, transitional duty program and
employee safety. Member of Environment of Care, Infection Control Committees and Hazmat Team. Work
closely with directors and managers to promote overall health and safety of employees including training
programs and workplace assessments.
RN and Charge Nurse
St. Margaret Hospital - Hammond, IN - August 2005 to June 2006
Clinical nurse and charge nurse on a renal, medical, surgical, telemetry unit of a 400 bed hospital
Nurse Extern II and III
Methodist Hospital - Schererville, IN - August 2003 to August 2005
RN internship program on an oncology, medical, surgical unit while attending Valparaiso University School
of Nursing.
Health, Environment & Safety Manager
Occidental Chemical - Dallas, TX - February 2002 to July 2003

2. Managed and coordinated safety and environmental programs for 6 manufacturing plants with goal of continuity
and consistency among practices, training and reduction of workers' compensation costs.
Implemented programs to assure OSHA, DOT, and local and federal Environmental agency compliance.
Conducted audits and inspections to assure compliance.
Plant Manager
Occidental Chemical Corporation - Chicago, IL - October 1996 to February 2002
Manager of a twenty-four hour/day manufacturing facility for sodium silicate. My commitment to the safety of
the employees and the neighborhood has led directly to a 6 year record without an OSHA recordable injury
and a 5 year record without an environmental incident.
Strong leadership skills have successfully negotiated 2 union contract renewals.
Successful completion of 5 years within budget.
Management of several <$200,000 capital projects and 3 major projects totaling $1,000,000 +.
Exceptional customer relations to promote a quality product delivered on time each and every time.
Implemented SAP 3.1 and upgrade to 4.6.
Familiar with ISO 9000 principles.
Subscribe to CMA Responsible Care Principles.
Board Member of Chemical Industry Council of Illinois.
Safety & Industrial Hygiene Specialist
Occidental Chemical - Dallas, TX - 1994 to 1996
Managed safety and industrial hygiene programs at 5 sodium silicate manufacturing facilities.
Developed new programs and training packages to assure OSHA compliance.
Reduced I.I.R. at each facility.
Assisted in OSHA VPP certification and recertification.
Quality Assurance Supervisor Main Laboratory and Supervisor Environmental
Laboratory
Occidental Chemical - Castle Hayne, NC - 1989 to 1994
Responsible for plant wide quality assurance program.
Co-patentee in chromium chemicals field.
Responsible for an environmental laboratory involved in hazardous waste disposal and ground water
remediation program.
Market Specialist
Chemical Technologies Group - Calgon Corporation - St. Louis, MO - 1986 to 1989
Sales and service of industrial water treatment chemicals.
Responsible for a $300,000 territory.
Finished 1998 in the top 10% of the national sales force for sales increase and new business.
Metallurgical Service Engineer
Bethlehem Steel - Chesterton, IN - 1982 to 1986
Resolved claims and complaints on a personal day to day contact including new product development with
customers' Purchasing & Quality Control departments.
Assistant Chemical Supervisor
Bethlehem Steel - Chesterton, IN - 1976 to 1982
Supervisor of inspection, physical and chemical testing, responsible for up to 130 personnel including discipline
and personnel relations with local union.

3. Tin Plate Engineer
Bethlehem Steel - Chesterton, IN - 1975 to 1976
Transferred to Sheet & Tin Mill to learn and develop products and applications with one summer coordinating
quality problems between Hot Strip Mill & Cold Mill.
Chief Spectrographer Main Chemical Laboratory & BOF Laboratory
Bethlehem Steel - Chesterton, IN - 1973 to 1975
Installation, calibration, maintenance and certification of analytical equipment and supervisor of 60 salaried
and hourly personnel.
Technical Trainee Main Chemical Laboratory
Bethlehem Steel - Chesterton, IN - 1969 to 1973
EDUCATION
BSN in Nursing
Valparaiso University - Valparaiso, IN
2003 to 2004
B.S. in Chemistry & Biology
Valparaiso University - Valparaiso, IN
SKILLS
Licensed Healthcare Risk Manager (8 years)
ADDITIONAL INFORMATION
Eight years of experience in hospital risk management and quality programs with responsibilities for infection
control, employee health and workers compensation.
Seasoned professional with 15+ years of experience in manufacturing plant management, safety and industrial
hygiene management and quality management. Responsible for budgeting, capital projects, production,
maintenance, warehousing, distribution, quality, health, environment and safety.
Comprehensive background in safety, industrial hygiene, environment and quality.
Exceptional communication, interpersonal, intuitive, administrative, financial analysis, auditing, problem
solving and leadership skills. Thrive in work situations requiring an ability to manage multiple and concurrent
responsibilities.
Successful in promoting team work to accomplish safety goal of 0 OSHA recordable injuries and 0
environmental incidents.
Instrumental in developing programs and policies to comply with OSHA, environmental, quality control and
financial audits.