My career and education experience up until the year 2016.

1.
Louis Thompson Staats IV
70 Media Road, Oxford, PA 19363
(302) 559-9736 * biglou@udel.edu * www.staatsimages.wix.com/2012
SKILLS
• Project management, public speaking, verbal and written communication, hospitality and customer service
• Drawing (charcoal, pastel, graphite, ink) and painting (oil, acrylic, water color)
• Photography (digital, infrared) and video (Final Cut Pro, audio recording, Adobe After Effects)
• Adobe software (Photoshop, Illustrator, InDesign)
• Microsoft Office (Word, Excel, Publisher, PowerPoint)
• Conversant in Spanish
EXPERIENCE
The COAD Group, Exton, PA October 2015 – Present
Counseling Facilitator
• Trained to create and observe youth and family interaction through group activities. Lead, prepare and organize all group activities ranging from
hosting dinner, creating arts and crafts and group games.
• Promote positive communication between individuals and family members.
TD Bank, Newark, DE July 2015 – November 2015
Teller and Costumer Service Representative
• Entrusted with unlocking and locking the branch to the public, which included fulfilling mandatory safety procedures. I also unlocked and locked
the branch vault and kept a record of our daily currency. Opening and closing the branch included taking out the trash, organizing and confirming
the records, arranging all transaction papers, brewing coffee, cleaning the desks and table tops, consolidating the trash, and supplying
kitchenware and restroom materials.
• Dedicated to customer service. I have a genuine interest in people as individuals and welcomed them to our place of business.
• Helping customers by recognizing their lifestyle needs and educating them with my knowledge of TD Bank’s products and services; the
differences of the diverse checking and savings accounts, the benefits of the variety of credit cards and the advantages of online banking.
• Processed daily transactions including deposits, withdrawals, transfers, loan payments, gift cards, cashing checks, exchanging currencies as well
as retrieving controlled personal/business information.
Hakuna Hospitality Group, Newark, DE July 2014 – August 2015
Restaurant and Catering Server
• Responsible for every customer that walked in the restaurant. I attended every customer, whether they needed to be seated, have their drinks
refilled, place an order, or they needed to have their tables cleaned and cleared.
• Played a role in the advancement of the restaurant in its first year by recording customer preferences and suggesting adaptations of the
restaurants menu items and planned events.
• Host of "Art with a Twist," a monthly event that I organized which included preparing art supplies, planning with the chefs, creating a subject for
painting and entertaining guests while teaching them art skills and serving them cheese plates and desserts accompanied by wine service and/or
drinks.
• In charge of the appearance of the restaurant, which included maintaining the horticulture, painting the walls, creating advertisements and
washing dishes.
• Responsible for opening and closing the restaurant; prepared coffee, set and unset tables, cleaned the floor, sanitized bathrooms, assembled
and disassembled patio seating, printed records of sales and stocked supplies.
• Catered charity events of up to 500 guests. Represented Xavier Acuna and Zack Wiseman as charitable entrepreneurs of Newark and
Wilmington, DE, providing donations of food and drinks for different causes and charities.
• Operated a food stand, which entailed serving customers, advertising Hakuna Hospitality Group, and satisfying health code standards.
New Horizons Enterprises, LLC, Boyertown, PA February 2013 – May 2014
Carpenter’s Assistant
• Executed indoor projects that required drywall design; caulking, painting, trimming and sanding.
• Explained project instructions to a team of up to 5 workers in order to meet and exceed customer expectations.
• Managed final project details and measured team performance to identify areas of improvement.
• Toured potential clients during events and used insider knowledge to highlight features and benefits.
Bancorp Bank, Wilmington, DE May 2012 – August 2012
Graphic Designer
• Produced graphics for print and online advertising in collaboration with marketing and development teams.
• Created and manipulated graphic logos, formatted pamphlets, and designed brochures.
• Engaged in consultative conversations with colleagues, communicating updates and implementing feedback based on levels of interest.
• Extensive use of Adobe InDesign, Illustrator, and Photoshop.
Cucina Di Napoli, Newark, DE July 2007 – May 2012
Head Server
• Demonstrated consistent and reliable customer service.
• Prepared and executed wedding and festival dining service.
• Developed daily plans that were goal-oriented while aligned with our standards of quality service.
• Ensured that every guest event generated new customers.
EDUCATION
University of Delaware, Newark, DE January 2013
Bachelor of Fine Arts, concentration in drawing, painting, video and photography
2013 documentary photography Cambodia and Vietnam
• Researched and documented the arts and cultures of the indigenous peoples of South East Asia.
AFFILIATIONS
2011 University of Delaware Not Yet Famous Artist Revealed: Undergraduate Juried Exhibition, Wilmington, DE.
2011 The Blank Canvas Event: Exhibition at the World Café Live, Wilmington, DE.
2011 Reel Productions Campus FilmFest: Awarded “Official Selection” and “Audience Favorite,” Newark, DE. * References Upon Request