1. Erin E. King
Summary
Extremely organized Sales & Marketing Manager with over ten years of experience in the hospitality industry. Excels in the planning process
with a profitable track record for exceeding sales goals. Superior customer service skills, along with marketing, advertising and social media
trends. Proven to produce superior work, balance priorities and meet deadlines in high pressure environments.
Skills
Proficient in Microsoft Office functions including Word, Excel, PowerPoint, Publisher, Outlook, Internet Explorer, Rezovations, Springer Miller
Software, Delphi, Smart Draw, Constant Contact, Word Press, Facebook, Twitter, Flicker. Well-developed organizational, verbal, written, public
speaking skills and time management skills, well versed in the Steps of the Sale and graphic design
Work Experience
Business Developer, feast!
Charlottesville, Virginia - June 2015 to Present
Catering: Acts as liaison between client and Catering Department, overseeing the sales process from start to finish
• Assist client with menu selections, generates order forms and invoices for customer and catering staff, arranges deliveries
• Administers payment, billing, invoices and organizes all files
• Keeps client database updated and generates weekly reports on sales and donations budget
Gift Boxes: Creates and markets seasonal line of gift boxes for personal and corporate sales
• Work with customers to customize gift boxes for specific needs
• Manages payment, billing, invoices and organizes all files and oversees delivery and shipping
Administrative: Answers main phone line to field customer questions, fields all emails to main (info@) email account
•Assists customers when voicing needs, concerns, complaints and restrictions and relays them to corresponding departments
•Acts as company representative for Chamber of Commerce and at local fundraising activities
Sales & Media: Generates all social media posts, creates email marketing campaigns, updates website and writes press releases
• Comprises all posts for social media outlets: Facebook, Twitter, Instagram, Pinterest
• Creates and generates press releases and press kits for local and national media
• Updates website daily with specials, events, new products and blog posts
Advertising: Works regularly with local media, creates hard copy advertisements for events, hiring, sales, etc.
Event Planning: Works with clients, vendors and organizations to host in house events and fundraisers as well as offsite promotion
Event & Marketing Manager, Commonwealth Restaurant & Skybar
Charlottesville, Virginia - June 2012 to January 2015
Oversaw daily operations, events and marketing for casual fine dining restaurant and event space grossing over $2 million
Event Planning: Oversaw all aspects of event sales from start to finish, as well as supervise all in-house events
• Established Event & Catering department from the ground up for an up and coming establishment
• Assisted ownership during the development and opening of private event space, Commonwealth Reserve
• Developed Event Sales Packets for two event venues
• Consulted, coordinated, oversaw and booked business/social/wedding events for up to 200 attendees
• Drafted proposals, banquet event orders, contracts, menus and signage for all events
• Coordinated menu selections between chefs and clients
• Arranged vendors: music, event furniture, flatware and linen rentals, audio visual, etc
Sales & Marketing: Generated sales and promoted events through social media (Facebook, Twitter, Flicker), flash internet sales
• Composed email blasts, blogs and compose bi-weekly news letters
• Monitored website updates, worked with website designers to create fresh look
• Maintained community relations by attending monthly chamber of commerce meetings
• Created sales from in-house inquiries, cold calling and outside sales
• Hosted community events, participate in local fundraisers
• Created and maintain client and media contact lists
Advertising: Worked with local papers, print, online and radio to purchase advertising
• Created hard copy graphic advertisements for events, hiring, sales, etc
Administrative: Purchased restaurant office supplies, compiled all event contracts and manage payment /invoicing
• Maintained all reservations for both nightly dining, holiday dinners and special events
• Assisted guests with coordinating all concierge needs and services, concerns, complaints and restrictions
Management: Managed front of house, bar and event staff during evening dinner rushes and events
• Oversaw complete business operations during ownership's extended leave
• Managed and respond to reviews on popular travel sites: Trip Advisor, Google, Yelp
erinelizabethking@yahoo.com
5932 Moonlight Drive (Blenheim Road)
Scottsville, Virginia 24589
434. 249. 4613

2. Catering Administrative Assistant, Boar's Head Inn
Charlottesville, Virginia August 2011 to June 2012
Administrative: Organized and filed all paperwork including: event inquiries, leads, contracts, event orders, and guest receipts
• Attended daily meetings with operations/banquet, culinary and audio visual staff
• Oversaw the availability of functions space
• Consulted with colleagues and coordinated in-house events, meetings and functions
Event Planning: Acted as Catering Sales Manager when Manager was on leave or unavailable
• Answered incoming sales inquiries, sent out proposals in a timely manner
• Drafted contracts and event orders, conducted site tours and follow up visits with clients and potential clients
Reservations: Maintained reservations for functions controlled by the Food & Beverage Department
Assistant Innkeeper, L'Auberge Provençale Country Inn & Restaurant
Boyce, Virginia May 2009 to August 2011
Assisted Innkeepers in daily operations involved in running a Country Inn and Restaurant grossing $1.2 million
Reservations: Maintained all reservations for Luxury Inn and Restaurant
Administrative: Organized all paperwork and filing including customer billing and purveyors invoices
Guest Relations: Assisted guests with coordinating all concierge needs and services, concerns, complaints and restrictions
Sales & Media: Generated sales social media (Facebook, Twitter, Flicker)
• Composed flash sales, email blasts, blogs; composed monthly newsletter; attended monthly marketing meetings and webinars
• Created and generated press releases and press kits for local and national media
Advertising: Worked with local papers and press, created hard copy advertisements for events, hiring, sales, etc
Merchandising: Maintained retail inventory and gift shop displays, including ordering
Event Planning: Consulted, coordinated, oversaw events for up to 200 attendees
Management: Managed front staff during evening dinner rushes and events
• Oversaw complete business operations during ownership's extended leave
• Created and enforced staff scheduling; vacation, holiday and sick days
• Managed and responded to reviews on popular travel sites: Bedandbreakfast.com, Trip Advisor, Zagat, Fodor's, Yelp
Other Sales Experience
Sales Associate, Bluegreen Vacations Gordonsville, VA May 2015 to June 2015
Sales Executive, Jos. A. Bank Winchester, VA January 2008 to June 2009
Design Consultant, Bassett Furniture Chantilly, VA August 2007 to October 2007
Interior Consultant, Arhaus Furniture McLean, VA August 2005 to August 2007
Education
Radford University, Bachelors of Science in Design
Radford, Virginia - August 2000 to May 2005
Concentration: Merchandising
Minor: Art