Allan Paningbatan has over 10 years of sales experience. He is currently an Enterprise Customer Success Manager at Reputation.com where he is responsible for maintaining relationships with large enterprise clients and providing customer support. Prior to this role, he worked as an Account Executive also at Reputation.com where he managed a portfolio of accounts representing $1.5M in sales.

1. ALLAN PANINGBATAN
San Jose, CA / (707) 980-3123 / paningbatan.allan@gmail.com
SUMMARYOF QUALIFICATIONS
 Over ten years of sales experience; consistent record of achieving quotas.
 Strong customer-focused communication skills.
 Comfortable in fast paced working environment conducting outbound calls and upsell.
EXPERIENCE
Enterprise Customer SuccessManager August 2014 – Present
Reputation.com, Redwood City, CA
 Responsible for building and maintaining relationships with our largest Enterprise client and daily
engagement at the Director, VP,and C levels.
 Assist customers with on-boarding, including large webinar engagement, manage deployment
timelines, and recommend best practices to meet a client’s business objectives.
 Provide the highest level of customer support to ensure satisfaction and renewal.
 Serve as an external advisor to our clients regarding best practices for each industry/vertical we
serve.
 Proactively communicate product enhancements or changes to both the client and internal teams;
lead client-facing trainings as needed.
Account Executive July 2012 – August 2014
Reputation.com, Redwood City, CA
 Managed portfolio of 400-500 accounts representing approximately $1.5M.
 Developed client objectives via on-board process,data collection and fulfillment team training.
 Leveraging Salesforce to track and record customer communication.
 Drove upsell, cross-sell, and renewaldeals end to end via lead generation and qualification.
 Led contract negotiations by developing solutions and presentation to allow for profitable deal-
closing.
 Recipient of “Sales Hero” in Q4 due to renewalharvest rate
Sales Agent May 2011 – July 2012
Localizeit!, Albany, CA
 Cold called and signed local businesses to the LocalizeIt! program.
 Generated leads in targeted account area.
 Built and maintained business relationships to ensure renewal.
Sales Associate/Assistant Manager June 2010 – July 2012
RadioShack: Target Mobile, San Jose & Pleasant Hill, CA
 Drove sales volumes by actively responding to customer inquires and upselling additional
services, consistently surpassing assigned quota and ranked as one of the top 10 Associates in the
district.
 Increased customer enrollment of Target store account cards,drastically improving store’s low
performance rating within the district to being one of the top stores.
 Pioneered new location within Pleasant Hill with a team of 4, establishing first group of
customers and maintaining a quality pipeline of services within the targeted area.

2. Independent Sales Representative May 2005 – May 2009
ACN Inc.,Walnut Creek, CA
 Conducted dozens of outbound calls and emails to present and prospective clients, walking them
through company website to convey benefits of the services and ACN opportunity.
 Received top Sales Rep award by persistently following-up with prospective clients over the
phone or through email; roughly over 70% of sales volumes were from follow-ups.
EDUCATION
B.S. in Business Administration May 2009
Sacramento State University (CSUS),Sacramento, CA
Concentration: General Management, Entrepreneurship
Activities: Recruiting Director, CSUS: Sacramento Association of Collegiate Entrepreneurs