Patrice Baugh has over 10 years of experience in customer service and inside sales roles. She is currently a Customer Service Representative and Inside Salesperson for a tree and lawn care company, where she consistently meets or exceeds her weekly sales goals. Previously, she held several account executive and inside sales positions in various industries. She possesses strong skills in customer service, problem resolution, listening, and maintaining a customer-centric focus.

1. Patrice Baugh CUSTOMER SERVICE/
INSIDE SALES
Seattle, WA
Patrice.Baugh@yahoo.com - 206-251-5396
Strategic, big picture, client-focused, Customer Service/Inside Sales Account Executive. I possess a
professional track record of achieving top results for my employers and my clients with total trustworthiness,
passion, creativity, high-energy & a positive, “can-do" attitude!
WORK EXPERIENCE
Customer Service Representative/Inside Sales
Washington Tree & Lawn Care - Seattle, WA - 2013 to Present
Responsibilities
Customer Service/Inside Sales for Tree and Lawn Care company which is recognized as exceptional,
customer-centric trustworthy company which has been in business for over 60 years. Within the scope of my
responsibilities is to provide the best service and program services for each and every customer's unique
needs. Weekly target goals which I consistently achieve and attain over the weekly sales goal targets.
Accomplishments
Consistent and major contributor to a great sales team for a great company/leadership
Skills Used
Listening
Resolving service concerns
Mediator
Customer-centric focus
Focus on consistently making call and sales quota objectives
Senior Account Executive
Hospitality Online - 2011 to 2012
Insurance Agent
Pemco Insurance - 2010 to 2011
(Inside) Account Executive (Business Markets)
Qwest Communications company - 2006 to 2007
Inside Sales Representative
Seattle Times - 1992 to 2006
Rehired - 2009-2010
AWARDS
Salesperson of the Month March 2012 & April 2012
April 2012

2. ADDITIONAL INFORMATION
Inside Sales/Business Development
• 10+ years cold-calling experience
• Successful prospecting to new business conversion of small, medium and large businesses
• Awarded Salesperson of the month for March & April 2012
Account Management/Customer Service
• 10+ years A/E experience managing a territory of established accounts
• 10+ years customer service experience which includes but is not limited to handling customer complaints,
escalations, billing issues and negotiating solutions to reinstate customer satisfaction
• Awarded Salesperson of the Quarter 2004
Marketing/Online Advertising
• 10+ years experience of creating , enhancing & selling print & online advertising campaigns for my clients
• Online banner campaign experience
• Geo-targeted email marketing campaign experience