1. LUIS FERNANDO AREÁN ÁLVAREZ
Professional Goal
I am an IT professional with 25-year experience in SW Integration, Systems
Management and IT Consulting, used to complex projects and environments,
including international, multicultural teams. I am creative and analytical, results-oriented,
proactive and autonomous, a quick learner who thrives facing new challenges; bilingual
in English and Spanish with good knowledge of French. I seek a stimulating professional
environment in a leading scientific institution which allows me to put into practice my
skills and competencies in technology and management.
Professional Experience
Dates Company Position
Jan. 2008 — Jun. EDS EMEA Asset Mgmt, Service Level Mgmt and
2009 Procurement Mgmt.
Feb. 2003 — Dec. EDS Iberia Call Centre Technology Integration
2007 Manager
May 1999 — Jan. EDS Iberia Distributed Systems Manager
2003
Jul. 1995 — Apr. EDS Mexico IT Operations Manager
1999
Apr. 1994 — Jun. EDS Mexico Account Manager, Tax Revenue and
1995 Customs Agency
Jan. 1994 — Apr. EDS Mexico Strategy and Quality Manager
1994
May 1993 —Dec. CIFRA (Wal- IT Strategy Corporate Manager
1993 Mart)
May 1990 — Apr. Booz, Allen Senior Associate (Project Manager for
1993 and Hamilton IT Consulting and SW Integration
projects)
Sep. 1983 — Apr. MMC/Infosiste Tool and middleware development and
1990 mas technical support
Accomplishments
• SW Integration
- Development of a fourth-generation language together with a development
environment using C++, with a productivity increase of 20% versus Cobol.
- Development and implementation of the electoral census and results-reporting
system for 40 million voters, in a record time (three months from start to
deployment), using C++ and Oracle.
- Integration of a Customer Relationship Manager (CRM) system for the largest
Savings and Loans in Europe.
2. - Development and integration of several middleware and drivers solutions for
VRUs
- Implementation of Web collaboration and Media Blending tools
Address: Roda, 6 Sant Cugat del Vallès, 08173 Barcelona, España
Phone: +34 658 23 30 89 (mobile) +34 93 587 9309 (home)
E-mail: luisarean@gmail.com
3. • Systems Management
- Customization and implementation of ITIL methodologies in my areas of
responsibility.
- Consistent meeting of service level objectives (SLAs) in all areas.
- Implementation of Systems Management Tools (Tivoli, CA Unicenter),
reducing field support by 30%.
- Implementation of QA methodologies (Lean Six Sigma Green Belt, root cause
analysis, etc.).
- Management of a $26 million budget and of 550 employees meeting financial
objectives.
- 40% increase in client satisfaction and 25% increase in employee satisfaction.
• IT Consulting, Systems Architecture and IT Strategy
Several successful projects in retail and mobile telephony industries and government
agencies.
Academic History
• B.S. with major in Physics, National University of Mexico (UNAM) – 1988 (Thesis)
• M.S. in Computer Science, Stanford University - 1989
• Several courses in management competencies, project management, ITIL and quality
methodologies such as Lean Six Sigma Green Belt.
Professional Competencies
• Excellent analytical and problem-resolution skills.
• Proven creativity in designing new solutions and trying out new approaches to
problems.
• Deep knowledge of a wide-ranging repertoire of methodologies and information
technologies.
- Software development and integration methodologies and techniques.
- Object-oriented languages and platforms (C++, Java, Java EE, Smalltalk)
- Web technology (HTML, CSS, XML, PHP, ASP)
- Midrange and Server Operating Systems (UNIX, Linux, Windows, etc.)
- Relational Databases (Oracle, SQL Server)
- Systems Management (ITIL)
- Quality Assurance (ISO-9000, Lean Six Sigma)
- Network Protocols (TCP/IP, SMTP, etc.)
• Proven project management skills
• Strong management skills (operations, projects, finance, people)
• Good knowledge of Physics and Math at B.Sc. level
Address: Roda, 6 Sant Cugat del Vallès, 08173 Barcelona, España
Phone: +34 658 23 30 89 (mobile) +34 93 587 9309 (home)
E-mail: luisarean@gmail.com