This document contains contact information and a resume for Mahmoud Turki. It summarizes his objective of pursuing an IT career, qualifications which include skills in programming, databases, networking, and project management. It also lists his professional experience in roles such as IS manager, IT consultant, R&D manager, and help desk support. Finally, it outlines his educational background including a diploma in computer science, an MBA, and various technical certifications.

1. Mahmoud Mohammed Abd El Mohsen Mahmoud Turki
Building 85, District 16, El megawra El rabaa,
El shikh Zaeed city, 6th
of October
Home Tel: 02 389 552 85
Mobile no.: 010 246 001 33
010 000 630 66
E-mail: eng.mturki@yahoo.com
Objective:
To pursues an IT career in a reputable company.
Qualification and Skills
• Able to work well under pressure.
• Able to learn new tasks quickly.
• Able to deal with the people according to their communication styles.
• Able to work with all levels of management and personnel.
• Able to give oral power point presentation in English.
• Able to analyze problems, and design the solution according to problem
solving methods.
• Able to make UML designs.
• Able to deal with C++ programming language.
• Able to work with access, and SQL databases.
• A good knowledge of spoken and written English.
• Proficient in the use of Microsoft office applications.
• Proficient in the use of computer networks.
• Proficient in the use of the internet.
Professional Experience
• IS manager, Auda organization - Ministry of finance, Cairo, February 2010 –
until now
Duties included:
 IT Assistant to 1st
Deputy Minister for institutional development.
 Infrastructure manager for ESB project
 Network and computer center manager.
 GFMIS project, PAH project.
• IT consultant, Egyptian Red Crescent, Cairo, January 2010 – January 2013 (part
time)
Duties included:
 Making strategic and tactics plans for current and future IT
issues for ERC HQ and its branches.
 Making technical consultation.
 Projects management for all ERC IT projects.
 Preparing, and following maintenance contracts, and SLAs, with
services providers companies.
 Building IT technical team for ERC.

2.  Preparing, teaching academic training, and on job training for
ERC team.
 Preparing, and implementing IT awareness program for all ERC
employees.
• R & D and solutions Manager, Centra Electronic Industries, Cairo, June 2008-
December 2009.
Duties included:
 Managing assembly computer factory and Production
 Handling new services for customers such as network
infrastructure, and VOIP solutions.
 Provide the company with new ideas for IT solutions.
.
• Senior Support Engineer, Global Brands Company, Cairo, February 2007- May
2008.
Duties included:
 Resident senior support engineer at Pepsi Cola Egypt.
 Making support for network problems such as configuring VMC
(Vodafone Mobile Connect).
 Microsoft windows 2003 active directory administration.
 Configuring and maintaining (CRAS) Cisco Remote Access
server on notebooks.
 Troubleshooting and maintaining systems problems.
• Senior Systems Engineer, Centra industries Company, Cairo, December 2006-
December 2007.
Duties included:
 Leading, managing support team in banking sector, and
Maintaining, troubleshooting PC's, IBM Servers X Series (X226,
X3400, X3650, and X3800) Hardware and Software in banking
sector (Misr Bank, Cairo Bank, and Pairuse bank).
 Installing, maintaining, and configuring network infrastructure
 Implementing security for company infrastructure.
• Instructor, YAT Education Center (Granted Ministry of communications and
information Technology program), Tanta, November, 2005 freelance.
• IT & training specialist, BEST (Business Enterprise Support Tools) one of the
UNDP (United Nation Development Project) / SFD (Social Fund
Development), Cairo from May 2005 until December 2005.
Duties included:
 In charge of all IT related issues such as maintenance for PCs
and Network.
 Coordinates, designs, and could deliver IT training courses.
 Develop, maintain, and regularly update an Access database of
IT/TA and training organizations and individual experts in a
format to be agreed by IBSC project management; ensure that
IBSC have access to and make use of the database;

3.  Develop, maintain and regularly update an Access database of
national and international market contacts in a format to be
agreed with the IBSC
 Project management; insure that IBSCs have access to and make
use of Database.
• IT Help desk, The Egyptian Company for mobile Services (Mobinil Company),
Cairo, temporary period contract from September 2003 to April 2005.
Education
• High studies (diploma) in computer science, institute of statistical studies and
researches, May 2013
• Master in business administration (MBA), Renfrew university, May 2012
• ITIL Foundation Track, from 1st
of March 2010 – until 5th
of March 2010, OMS
Company.
One week intensive course in ITIL foundation.
• Cisco Certified Network Association (CCNA) Track, from 7th
of September
2008 – 30th
of October 2008, IT Egypt Center.
• Ethical Hacker Certified (EHC) certificate, IT Egypt Center, from 5th
of Agust
2008 to 28th
of August 2008.
One Month intensive course in Ethical Hacking techniques and how to
implement security over your network.
• IBM Blades servers Certificate, IBM Egypt, from 1st
of February 2008 – 5th
of
February 2008.
One week intensive course in blade servers Hardware and software.
• Training of Trainer (TOT) Course, Faculty of Engineering, Cairo University,
November 2005.
One week intensive course in training the trainers and adults.
• Customer Service course, UNDP /BEST, El menia, September 2005.
• Pathways to Higher Education (PHE) course, faculty of Engineering, June 2004
Five weeks intensive course in:
 creativity, Planning and control, Risk management, and Stress
management
 statistics, Communication skills, Analytical thinking,
Argumentation, Team work, and Negotiation
 wellness, Research, internet
 graduation project about (the use of networks at houses)
• Microsoft Certified System Engineer (MCSE)/ Microsoft Certified System
Administration (MCSA) Track, IBM Cairo, from June 2003 to Jan 2004.

4. Seven-month intensive course in:
(Internet fundamental, HTML fundamental, Programming Language
Concept (PLC), networks fundamental, A+, network Essentials,
windows 2000 professional, windows 2000 server, infrastructure
(design and implementing), Active Directory (design and implementing),
Exchange 2000, SQL 2000 administration, Linux (Basic Linux, TCP/IP
Linux, administration Linux) and graduation project about the
upgrading).
 International Certificate on Microsoft Certified System
Administrator Certificate (MCSA), Microsoft, Cairo, March
2004
 International Certificate on Microsoft Certified Professional
Certificate (MCP), Microsoft, Cairo, September 2004.
• Basic Business Skills Acquisition Certificate (BBSA), Future Generation
Foundation (FGF) Cairo, 2003
Three-month intensive course in General English (listening, reading,
and speaking), Business English (faxes, letters, memos, CV, and
presentation skills) and computer skills (Microsoft office, windows,
internet, Access, MS project and graduation project) held at Amideast.
• BA Bachelor of commerce, Accounting Department, Cairo University, May
2002.
Personal Data
Date of birth: 16-february-1978.
Place of Birth: Embaba-Giza.
Martial Status: Married.
Military Status: Exempted
References furnished upon request.