1. Curriculum Vitae
Ronaldo Danilo Donis Padilla
Address: 2 Ave. 1-25 Urbanización Los Manantiales, San José Pinula, Guatemala City, Guatemala C.A.
Home: (502) 6641-8486 Mobile: (502) 3079-2740. Email: donisronaldo@gmail.com Birth date:
04/13/54 Gender: Male Status: Married
EDUCATION
Master Degree of Science in Computer Information Systems at Colorado State University. Fulbright student.
Licentiate degree in Business Administration at Rafael Landivar University Guatemala City, Guatemala C.A.
PROFESSIONAL EXPERIENCE
Donisgon Consulting Company (July 2013- Today)
• Management information systems, computer management, and Networking consultant for small and medium size
organizations.
ACS-BPS a Xerox Company-Metlife Division (January 2010- June 2013)
Metlife’s Information Technology (IT) and Strategic Business Unit (SBU) Manager:
• Metlife’s IT daily operations management for infrastructure, projects completion, system development,
production controllers, incident problems, and problem resolution functional areas.
• Ensure performance standards are met with clients and project commitments.
• P&L responsible, projects cost estimates, and budget developments.
• Project management, and contract demands consistent with budget projections.
• Meet client and project demands with the optimization of resource allocation levels, and space/facility planning.
• Management of a DRP (Disaster Recovery Plan) to guarantee the continuity of site operations, and effectively
meet project deadlines.
• Instruct staff members in customer problem solving and disputes.
• Metlife’s Audit and Compliance management with internal control guidance and evaluation plans necessary to
control operations.
• Responsible to ensure that Metlife is fully aware of, adhere and be compliance to internal policies.
• Quarterly and annual compliance review(s) related to recertification user accounts, data center access,
penetration test remediation, security and audit compliance, policies and procedures,. CISO assessments and
eStar self assessment for standard compliance.
ACS-BPS De Guatemala S.A. – Global Operation Support (GOS) (August 2002- January 2010)
Information Technology Manager:
• Planning, organizing, directing and controlling all integrated information systems activities including: Networking,
Voice over Internet Protocol (VoIP), satellite and computer system development areas.
• Local Area Network (LAN), Wide Area Network (WAN), and satellite communications.
• Analysis, design, creation, development, and implementation of database management systems, decision support
systems, executive information systems, expert systems, and WEB Applications.
• Management of a DS3 infrastructure using MPLS and Internet as a failover on the core environment, after
implementing a Gigabit Fiber Optic backbone, T1, Internet, and E1 Voice, and data communication system for San
Antonio Texas, Kentucky and Utah .
Rafael Landivar University
Project Coordinator (1998 - 2002):
• Financial and educational processes and procedures re-engineering.
• Systems redesign, and implementation of an academic, financial, budgeting, banking, purchasing, inventory, and
payable account subsystems.
• Creation of an on line banking system to transfer student, suppliers, staff and college professor payments.
College Professor (1998 – 2005):
• Rafael Landivar University: Professor for the following courses: Management II, III, IV; marketing management
and methods organization.

2. • Guatemala Del Valle University: Professor for the following courses: Structured database, analysis and system
Design, and advanced databases.
• Istmo University: Professor for the following courses: Management systems, and computer management.
Chiquita Brands (Guatemala Branch - COBIGUA June 1992 - October 1997)
MIS Manager:
• Analysis, design and implementation of a corporate integrated database system for production, human resources,
materials and supplies, and financial areas.
• Three tier environment application using CASE (Computer Aided Software Engineering) methodologies, and
computer techniques.
• Implement Internet, Intranet, LAN, and WAN networks in collaboration with company headquarter at Cincinnati,
Ohio.
Del Monte Tropical Fruit Co. (Guatemala Branch - BANDEGUA October 1987 - June 1992)
MIS Manager:
• Planning, organizing, directing and controlling the integration of information systems activities.
• Implement telecommunications and Internet, Intranet, LAN and WAN networks in alliance with company
headquarters at Coral Gables, Miami, Florida.
• Analysis, design and implementation of materials and supply systems, production control, quality control, and Port
operation database systems.
Rafael Landivar University (August 1980 - June 1985)
EDP Director and founder:
• Database designer for academic registry, budgeting, human resources, payroll and financial systems in a HP/9000
environment.
College Professor:
• College Professor in the fields of economic, engineering, and politics.
Donisgon Consulting company (Permanent):
• Management information systems, computer management, and Networking consultant for small and medium size
organizations.
Technical Knowledge
ACS-BPS Seminars/Courses: Certificate of achievements from ACS-BPS in Lean Six Sigma, Six Sigma Green Belt,
and aiming for excellence I and II.
Management Theories: Management by objectives, quality Management, and total quality management control on
management and production areas. Re-engineering, leadership, management auditing, management revalue, KAIZEN,
and integrated management.
CASE Tools: POSE (Picture Oriented Software Engineering), VA (Visible Analyst Workbench), S-Designer, SYNON,
and ORACLE Case.
Database: Relational, Hierarchical, and Network (Oracle, SQL, Supra, Image, Access, Sybase, Informix y DB2).
Fourth Generation Languages: Oracle Developer, SYNON, Centura, Powerbuilder and .NET.
Software Packages: Microsoft office, SNA Server, Microsoft exchange, client access, CODA financial system,
SCORPIO, SAS Institute, SPSS, project manager, HYENA, Languard, Big Brother, Solarwinds, SUS, Epo McAfee
antivirus suite, and others.
Hardware/Environments: NetApps, DELL Midrange Servers, Proprietary IBM (AS/400), Open Systems (IBM
RS/6000, HP 9000, SUN), Personal Computers (PCs), CISCO Routers, Firewalls, Core and Distribution Switches.
Networks: LAN (Local Area Networks), Metropolitan Area Networks (MAN), and WAN (Wide Area Networks),

3. Virtual Networking. Operating Systems: Windows 8 , Windows 2008 r2/2012 Server and NT, OS/400, MPE, AIX,
Unix, TCP-IP, Mac.
CISCO Certifications: CCNA 1, CCNA 2, CCNA3, CCNA 4.
Others: VM (Virtual Machines), Cloud Solutions, Data Center Solutions, Networks Design, Administration and
Implementation, Active Directory, RFID, OCR, Bar Code, multimedia, Internet, Intranet, electronic commerce, wireless
communications, WIFI, CCTV, communications using satellite, T1, E2, DS3, MPLS and Fiber Optics environment.
VoIp, Voice and data sharing using dynamic and intelligent MUX, and telecommunications in general.