The document provides a summary of TIM Participações S.A.'s Q2 2012 financial results and highlights.
1) Total revenue increased 7.0% year-over-year to R$4.547 billion in Q2 2012, meeting guidance of over 10% growth. EBITDA also grew 6.0% to R$1.214 billion, meeting guidance of over 10% growth.
2) Mobile termination rate cuts negatively impacted revenues by R$121 million and EBITDA by R$48 million in Q2 2012. The macroeconomic environment also slowed compared to the prior year.
3) Operational growth remained strong, with the customer base increasing 3.1%
AEP 2012 first-quarter earnings: $0.80 per share GAAP and ongoing; Industrial sales continue to show growth; Record mild weather throughout AEP’s service territories lowers demand.
AEP 2012 first-quarter earnings: $0.80 per share GAAP and ongoing; Industrial sales continue to show growth; Record mild weather throughout AEP’s service territories lowers demand.
Developing and execution of your business model with Osterwalder's business model canvas and further plug-in tools.
Besides reading The Lean Startup of Eric Ries, you and your team have probably used the business model canvas of Alexander Osterwalder. If you didn't you should definitely participate in this workshop. If you did we promise to share some useful and practical insights in how to get more out of the tool.
Basics: Business Model Canvas
Design Mentality: Prototyping | Hypotheses | Testing | Iteration
Customer focus: Value Proposition Canvas
Developing and execution of your business model with Osterwalder's business model canvas and further plug-in tools.
Besides reading The Lean Startup of Eric Ries, you and your team have probably used the business model canvas of Alexander Osterwalder. If you didn't you should definitely participate in this workshop. If you did we promise to share some useful and practical insights in how to get more out of the tool.
Basics: Business Model Canvas
Design Mentality: Prototyping | Hypotheses | Testing | Iteration
Customer focus: Value Proposition Canvas
Forge new strategic partnerships,
unleash your full leadership potential and
leverage your extensive network of connections in all sectors to
build strategic alliances that enhance and deepen your value proposition!
The Seven Fasts of the Church – and the focus of the main Three
The Sunday readings before and During Advent
Other 40 Day Fasts
Praise during the month of Kiahk
Thank you for downloading our monthly Shift Happened presentation: our biased selection of events that took place in February 2011. We hope you’ll enjoy and share the content and will be able to make use of it.
www.vujade.com
www.twitter.com/vujadeltd
www.facebook.com/vujadeltd
www.flickr.com/vujadeltd
The Montgomery County Arts & Economic Prosperity IV (AEP IV) study documents the key role played by the nonprofit arts and culture industry, and their audiences, in strengthening County's economy. Data from this study was released at the Montgomery County AEP IV Summit on September 19, 2012. Learn more at http://creativemoco.com/aep4!
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
2. Q2 Financials Highlight
R$ mln
Guidance
2Q12 2Q11 Var. % YoY 1H12 Var. % YoY
>10%
Total Revenue (reported) 4,547 4,252 +7.0% 9,016 +12.6%
P Confirmed
Total Revenue (MTR adjusted) 4,668 +9.8% 9,180 +14.7%
>10%
EBITDA (reported) 1,214 1,145 +6.0% 2,383 +9.2%
P Confirmed
EBITDA (MTR adjusted) 1,262 +10.2% 2,453 +12.4%
~R$3 bln
CAPEX 1,057 724 +45.9% 1,600 +56.4% P Confirmed
(+R$0.5 Mln licenses)
Anticipation
focused on
Network
Leadership in Prepaid segment MTR cut (-R$121mln rev; -R$48 mln
Main Fastest data growth (+40%YoY) and Quarter EBITDA)
smartphone at 35.2% of total base Macro-economic and competitive
Achievements Impact environment
TIM Fiber started-up (Live TIM brand)
TIM Fiber start-up costs (~R$11 mln)
2
3. Effects on Q2: MTR and Macro Environment
MTR Macro Environment
Total Net Revenues
P -R$121 mln impact on net P Macro economic scenario slowdown in 1H12 vs.
(R$ billion)
revenues and -R$48 mln 1H11 (i.e.: level of indebtedness; high commitment
on EBITDA of income to debt payment; GDP lower growth)
4.7
+10%
0.1 GDP Quarterly Growth (YoY)
4.5
4.3 +7% P Still no elasticity coming
on and traffic reshape to
2Q11 2Q12 offset MTR impact
1Q11 2Q11 3Q11 4Q11 1Q12 2Q12e 3Q12e 4Q12e 1Q13e
EBITDA
(R$ billion) Handset Sale
Net Revenues Volume
1.3 P FMS will lead to lower
+10% 83%
0.1 dependency on MTR D YoY 143%
1.2 11%
1.1 +6%
-28%
2Q11 2Q12 2Q11 2Q12 2Q11 2Q12
P Short term competition aggressiveness
Revenues Costs
Drivers to softening
Keeping the Macro scenario Intelig/ TIM Fiber EILD regulatory
these impacts Innovative approach improvement (leased lines swap) framework
2Q12 4Q12
Source: BCB, Bradesco Corretora and Company’s estimates 3
4. FMS Secular Trend Remains on Play
Fixed to Mobile Substitution… …impacting Fixed Incumbents … benefiting Mobile Segment
Fixed Tariff Premium over Mobile Lines in Service Lines
ARPM (R$/min) (D% yoy) (D% yoy)
Mobile
40% mobile
discount
-4.7% 2Q11 2Q11 +16.7%
Fixed -4.9% 3Q11 3Q11 +18.0%
-4.5% 4Q11
4Q11 +18.6%
Mobile Outgoing price (% YoY) -23% -14% -4.0% 1Q12
1Q12 +18.6%
-3.4% 2Q12
Leading Traffic to a Sharp Increase 2Q12 +17.6%
(Bln Minutes)
21.8 22.6 23.8
18.4 20.1 Fixed Revenue Mobile Revenue
17.5
(D% yoy) (D% yoy)
1Q11 2Q11 3Q11 4Q11 1Q12 2Q12
-4.1% 2Q11 2Q11 +11.3%
Leadership in LD Market Share
(% Minutes) -7.0% 3Q11 3Q11 +11.5%
-8.0% 4Q11 4Q11 +12.4%
-7.6% 1Q12 1Q12 +14.5%
jun/09 jun/10 jun/10 dec/10 jun/11 dec/11 mar/12
-11.7%** 2Q12 2Q12 +7.1%**
TIM Incumbents*
Source: Companies results, Teleco and Bloomberg estimates; 4
* Telemar, Brasil Telecom, Telesp e Embratel.
**Excluding one company.
6. Operational Growth Remains Strong
Customer Base Total Market Share Growth
(million lines) (% of total lines)
+1.7 D YoY 30.1% 30.2% 30.1% 29.7%
+3.1 D% 29.5% 29.5% 29.5% 29.5% 29.8% 29.6% Vivo
+4.9 2Q
+3.7 67.2 68.9
+2.7 64.1 270
59.2 9.7 10.0 +2.0 +25% 640 bps
55.5 9.3 bps 26.9%
52.8 8.7 26.5% 26.8%
8.0 26.0%
25.4% 25.3% 25.5% 25.4% 25.4% 25.5%
Post 7.7 57.6 58.9 +11.3 +24%
50.6 54.8 Claro
Paid 45.1 47.5 25.1% 25.1% 25.5% 25.3%
24.5% 24.9% 24.6% 24.6%
23.7% 24.0%
Pre 20.4%
20.1%
Paid 19.5% 19.4% 19.7% 19.1%
18.8% 18.8% 18.5% 18.7%
Oi
1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 Largest
Prepaid
Net Adds Base
(000)
Post Paid 223 317 632 655 348 348
1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12
Pre Paid 1,598 2,359 3,053 4,219 2,786 1,308
SP City Market Share Growth Customer Base Growth
(% of total lines) (%YoY)
1st in yearly growth for 8
consecutive quarters
Vivo 18% 20% 18% 17% 15% 14% 16% 19% 20% 18%
Vivo TIM 17% 17% 19% 24% 25% 25% 26% 26% 27% 24%
Claro 15% 16% 15% 16% 17% 18% 18% 17% 15% 13%
Claro
Oi 15% 10% 7% 9% 13% 12% 15% 16% 12% 15%
Oi
1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12
1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12
Source: Anatel Source: Anatel 6
7. Growth Backed by Efficiency Approach
Customer Base Growth SAC and SAC/ARPU
(% YoY) (R$) P Continuous growth on pre-paid
-210Bps
+830Bps SAC/ 2.6 and acceleration on postpaid
ARPU
Prepaid
+860Bps 1.6
1.4
Postpaid
+360Bps P But with a rational approach:
SAC
(R$)
-44% -26% o significant subscriber
2Q10 2Q11 2Q12 2Q10 2Q11 2Q12 acquisition cost drop
o continuous bad debt
downward trend
Handset Subsidy Bad Debt Trend
(R$ million) (as % of Gross Revenues)
1.83% Sustainable business model
Capitalized 1.08%
Subsidy o Low bad debt
0.92%
o No subsidies
o Freedom to customers
2Q10 2Q11 2Q12 2Q10 2Q11 2Q12
7
8. Update on Anatel´s Sales Ban
Current Situation: TIM is not the worst Outlook: Improvement Plan Presented
=> Network KPI => Commitment on Network Development
Anatel SMP 5 – Orig. calls compl. Anatel SMP 7 - Call drop # TRX Data Channel Elements KM of Fiber
(Points) (‘000) (‘000) (‘000 Km)
271 741 53
+75% +84%
157 4.3x 29
139
Player A TIM Player BPlayer C Player TIM Player Player
A B C
2011 2014 2011 2014 2011 2014
=> Customer KPI Apr - 11 Apr - 12
Anatel Ranking of Complaints Procon Ranking of Complaints
=> Commitment on Quality Improvement
(SMP Compl./ Lines in Service * 1000) (Compl. of Integrated System of Procon )
SMP 5 - Call Complete SMP 7 - Drop Call SMP12 - % Call Center
(% clusters) Responsiveness
90%
96% 100% 77%
92%
76%
+1,300Bps
+400Bps
Player A TIM Player B Player C Player A TIM Player B Player C +1,600Bps
Mar-11 Mar-12 Jun-11 Jun-12
TIM Call Center Index of Complaints
(Points) 1H 2012 2014E 1H 2012 2014E 1H 2012 2014E
-30%
Anatel’s sales ban is expected to be
removed in the next days
2Q11 2Q12 8
Source: Anatel, Procon and Company
10. Innovation Platform
Innovation path
Liberty
Passport
Liberty Liberty
Torpedo Controle
Liberty
Web Infinity
Torpedo
Infinity
Web
Liberty
Infinity
New Concept Unlimited Internet offer SMS Hybrid Plan International
Local=LD “All you can Unlimited Unlimited Unlimited Unlimited
eat”
Per Call Per Day or Per Day or Budget Control Per Day
Month Month
Infinity Customer Base Liberty Customer Base Infinity Web Unique Users
(million lines) (million lines) (daily users, million)
56.1 57.5 5.5 5.8 6.6 7.0 7.5
53.3 4.1 3.2 3.6
43.9 47.8 2.7
40.1 2.3
1.6
1.2
1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12
10
11. And Generating Value
Pre Paid – Customer Base Post Paid – Customer Base
(000 lines) (000 lines)
Combining volume and
+25% 10,001 value throughout a complete
+24% 58,873 +15%
8,019
47,506 6,956 and unlimited platform of
+27%
37,469 services (local and LD
calls, SMS and data)
2Q10 2Q11 2Q12 2Q10 2Q11 2Q12
Volume of Top Up growth MOU and Post paid Churn Pre-paid consistent growth
(Mln recharges) (Minutes, % of lines)
Post-paid taking-up with
+3%
+24%
increasing traffic and lower
MOU
+18%
disconnections…
+42%
Churn
..even with no handset
-80Bps -50Bps
subsidy policy and no loyalty
2Q10 2Q11 2Q12 2Q10 2Q11 2Q12
11
12. Internet Take-Up Supported by Best Handset and Offering
Data Revenues Smart/Web phone Penetration
(% of Gross Mobile Service Revenues) (% smartphones/total CB (lines))
+490Bps
35.2%
18.7% 31.1%
18.1% 26.6%
16.7% 19.5%
15.7% 15.4%
12.6%
14.6%
13.8%
Value Added Services Revenues
(R$ billion) 1Q11 2Q11 3Q11 4Q11 1Q12 2Q12
% sold
1Q11 2Q11 3Q11 4Q11 1Q12 2Q12
1.03 48% 54% 71% 70% 77% 79%
+40%
0.73
SMS unique users growth Data users
(daily unique users) (monthly unique users)
18,907
2Q11 2Q12
+53%
~3X 12,391
2Q11 May 12
1Q11 2Q11 3Q11 4Q11 1Q12 2Q12
3G coverage
(% of urban
57% +1,100Bps 68%
pop.)
12
14. Consistent EBITDA and Net Income Growth
EBITDA Evolution From EBITDA to Net Income
R$ Mln R$ Mln
1,214
Handsets Rev.: +55
COGS: -43 R$54 mln one
off event due to
mark to market
+240 +12 +27 -172 -664 hedge position
-38 1,214
1,145
550 -64
26.9% EBITDA Margin 26.7% -140 347
32.7% Service EBITDA Margin 32.2%
EBITDA Depreciation/ EBIT Net Taxes Net
EBITDA Services Handset Marketing Network Personnel EBITDA 2Q12 Amortization Financial and Income
2Q11 Revenues Margin and Sales and ITX G&A and 2Q12 Result Others 2Q12
others
expenses
ΔYoY +6.4% -14.4% -2.8% +15.1% +8.7% ΔYoY +6.0% +7.8% +3.9% +44.6% +3.2% -0.9%
15. Cash Position Analysis
Capex D Working Capital
(R$ Mln) (R$ Mln)
2Q11 2Q12 Var D WC: R$230 mln YoY
Network 61% 67% 600 Bps
IT 22% 28% 600 Bps 147
Others 17% 5% -1,200 Bps
-82
+46%
2Q10 2Q11 2Q12
2Q10 2Q11 2Q12
OFCF Net Debt
Including TIM Fiber
(R$ Mln) (R$ Mln) net debt = R$87 mln
DOFCF R$-34mln YoY
DEBITDA-CAPEX =-R$261mln
2,520
DWC R$230mln 2,278
DOther –R$3mln 1,998
2Q10 2Q11 2Q12
Net DEBT/
2Q10 2Q11 2Q12 EBITDA 0.68x 0.45x 0.47x
(trailing 12m)
15
17. Network and Marketing Highlights
MSANs
Homes
Optical Passed Ready
Backbone to Sell
Network 2
network
Construction 1
220k
3
Buildings authorized Building’s accessed MSANs installed
5,700 2,100 214
Market Demand Quality of Service
(Units) (Mbps)
Download
Website
63k Speed
Registration
Market
Demand and
Quality of
Service
Upload
Activation 1k Speed
17
18. TIM Fiber Launch Plan: On Track
Commercial Launch
Soon…
Launch Phases
Pre-Launch Test
Soft Launch Commercial Launch
Key objective Technical Trial of the Check of the Business Start of the Commercial
solution Readiness Operations
Customer base
~50 ~1 Thousand 50-70 Thousand
Employees +
Friendly User Testers Beta Testers Customers end-of-period
Geographic Coverage
(SP/RJ) 1 neighborhood 5 neighborhoods 20+ neighborhoods
Product Naked
Ultra Broadband
Communications Advertising outside of Advertising in mass
n/a
communication media (BTL) communication media (ATL)
Channels Door to door Door to door
n/a + Tele sale Outbound
+ Tele sale Outbound
+ Tele sale Inbound
18
19. Conclusions and 2H12 Outlook
• TIM managed to maintain its solid operational improvements amid
tough 1H12 (macro-economic and competitive scenario)
Conclusions
• Data services continued at a solid pace
• Leadership in market share of net addition for 8th consecutive
quarter is a clear signal how TIM’s offer is indeed the best value option
• Operational efficiency set the tone, with significant subscriber
acquisition cost (SAC) and bad debt reduction
• Focus on network development, quality improvement and
communication to defend post-paid segment and reverse the bad
perception from Anatel ban
Outlook
• Insist on FMS trend with an innovative approach
• Support data revenues growth through smartphone penetration and
network strengthening
• Launching TIM Fiber (Live TIM)
19