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Resolve Two of the Biggest VisiCAD Questions with GIS Peter Di Turi GIS Analyst Seattle Fire Department
Discussion Points ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tools to Collect Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Seattle Fire has a database to collect MIS Work Requests.
There are query options by status, assigner, date range, work type, priority.  Also tracked are events/notes related to each request.
Details of each request are kept, such as contact information.  Assignments can be delegated for each task and time tracked.
Web page front-end is used to collect requests from SFD staff.
GIS and Non-GIS Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ArcView project having Seattle Fire network data
SQL Server query of sfdmain_system database
VisiCAD Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Initial assign on a test system can simulate send response and additional recommendations
Use Incident Editor to research and query incidents effectively.
Three great sources of information in the Incident Editor: a) The Incident Times tab…
… b) the Edit Log tab, and…
… c) the Call Activities tab.
The Unit Activity log can be queried by unit for a given day.  The “Show AVL Data” box should ALWAYS be checked for analyses.
Use VisiCAD Explorer’s Tools/Show Directions functionality to determine Shortest Path unweighted times and distances
VisiNET Browser can be used to acquire analysis data if you don’t have direct access to CAD dispatch stations.
With knowledge, a user application could be developed to query data from CAD’s database system more tailored to the organization, such as Seattle’s CADview system.
Discussion Points ,[object Object],[object Object],[object Object],[object Object],[object Object]
The 2 nd  Biggest Question…
The 2 nd  Biggest Question… ,[object Object]
The 2 nd  Biggest Question… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ALI/ANI has trouble with some wireless calls, sometimes providing a cell tower address as incident location
Alarm Company notified dispatch – provided address that’s not a street, but needs to be in CAD.
Ungeoverified address shows with missed bulls-eye =AND with Edit Log NOT FOUND entry
Address geovalidates OK today as shown, but once geovalidated in CAD as 2401 4th Av   (no suffix).   The difference between the two is  48 blocks .
Premise Interface To CAD ,[object Object],[object Object],[object Object],[object Object],[object Object]
Premise Interface To CAD ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Premise Interface To CAD – From Authoritative Source… Authoritative source from Ops:  Seattle’s Inspection Database…
…to QA Processing in RMS… … passing through a QA process handled by MIS within the scope of RMS…
…to its final destination in CAD … approved records in QA get updated through interface to CAD, to be available to dispatchers and Ops.
Resolving “Bad Address” Question ,[object Object],[object Object],[object Object],[object Object],[object Object]
And now, the top question…
And now, the top question… ,[object Object]
“Why weren’t we chosen?” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ Why weren’t we chosen?” – Example 1 ,[object Object],[object Object]
a) Check the unit that got dispatched – the response isn’t from the fire station – note the dispatch time
b) Check the unit that thought it should have been dispatched – note its location at the last timestamp before the dispatch 08/10/05 11:08:46  AVL  S LUCILE ST L KING JR WAY S  08/10/05 11:16:51  AVL  S BRANDON ST5TH AV S  08/10/05 11:17:17  AVL  RENTON AV S BRANDON ST  08/10/05 11:17:49  AVL  S LUCILE ST9TH AV S
c) Determine E5 non-weighted time from Stewart/Minor to incident location and multiply by unit weights
d) d) Determine E28 non-weighted time from MLK S/S Lucile to incident location and multiply by unit weights
“ Why weren’t we chosen?” – Example 1 ,[object Object],[object Object],[object Object],[object Object]
“ Why weren’t we chosen?” – Example 2 ,[object Object],[object Object]
a) Check the unit that got dispatched – the response is from the fire station – note the dispatch time
b) Check the unit that thought it should have been dispatched – it was AIQ at the last timestamp before the dispatch
c) Determine E5 non-weighted time from Station 5 to incident location and multiply by unit weights
d) Determine E5 shortest distance from Station 5 to incident location
e) Determine E28 non-weighted time from Station 28 to incident location and multiply by unit weights
f) Determine E28 shortest distance from Station 28 to incident location
g) Verify that higher road speeds are significant to the response from Station 5 40
h) Verify that lower road speeds are significant to the response from Station 28
Why weren’t we chosen?” – Example 2 ,[object Object],[object Object],[object Object]
Why weren’t we chosen?” – Example 3 ,[object Object],[object Object]
a) Check the unit that got dispatched – the response is from the fire station – note the dispatch time
b) No AVL statuses are recorded from E11.  Thus, going AOR doesn’t change the location from the previous on-scene location.  The AIQ is too late for the run.
c) Review dispatched engine (E36) response and note its non-weighted time
d) Review expected engine (E11) response - assuming it was AIQ - and note its non-weighted time
e) Review estimated engine (E11) response from its  last known location  - and note its non-weighted time
“ Why weren’t we chosen”  -  Example 3 ,[object Object],[object Object],[object Object],[object Object]
“ Why weren’t we chosen?” – Final Example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ Why weren’t we chosen?” – Final Example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Discussion Points ,[object Object],[object Object],[object Object]
Other Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
So, when resolving problems… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Questions, comments, more info...... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Resolving VisiCad Questions With GIS

  • 1. Resolve Two of the Biggest VisiCAD Questions with GIS Peter Di Turi GIS Analyst Seattle Fire Department
  • 2.
  • 3.
  • 4. Seattle Fire has a database to collect MIS Work Requests.
  • 5. There are query options by status, assigner, date range, work type, priority. Also tracked are events/notes related to each request.
  • 6. Details of each request are kept, such as contact information. Assignments can be delegated for each task and time tracked.
  • 7. Web page front-end is used to collect requests from SFD staff.
  • 8.
  • 9. ArcView project having Seattle Fire network data
  • 10. SQL Server query of sfdmain_system database
  • 11.
  • 12. Initial assign on a test system can simulate send response and additional recommendations
  • 13. Use Incident Editor to research and query incidents effectively.
  • 14. Three great sources of information in the Incident Editor: a) The Incident Times tab…
  • 15. … b) the Edit Log tab, and…
  • 16. … c) the Call Activities tab.
  • 17. The Unit Activity log can be queried by unit for a given day. The “Show AVL Data” box should ALWAYS be checked for analyses.
  • 18. Use VisiCAD Explorer’s Tools/Show Directions functionality to determine Shortest Path unweighted times and distances
  • 19. VisiNET Browser can be used to acquire analysis data if you don’t have direct access to CAD dispatch stations.
  • 20. With knowledge, a user application could be developed to query data from CAD’s database system more tailored to the organization, such as Seattle’s CADview system.
  • 21.
  • 22. The 2 nd Biggest Question…
  • 23.
  • 24.
  • 25. ALI/ANI has trouble with some wireless calls, sometimes providing a cell tower address as incident location
  • 26. Alarm Company notified dispatch – provided address that’s not a street, but needs to be in CAD.
  • 27. Ungeoverified address shows with missed bulls-eye =AND with Edit Log NOT FOUND entry
  • 28. Address geovalidates OK today as shown, but once geovalidated in CAD as 2401 4th Av (no suffix). The difference between the two is 48 blocks .
  • 29.
  • 30.
  • 31. Premise Interface To CAD – From Authoritative Source… Authoritative source from Ops: Seattle’s Inspection Database…
  • 32. …to QA Processing in RMS… … passing through a QA process handled by MIS within the scope of RMS…
  • 33. …to its final destination in CAD … approved records in QA get updated through interface to CAD, to be available to dispatchers and Ops.
  • 34.
  • 35. And now, the top question…
  • 36.
  • 37.
  • 38.
  • 39. a) Check the unit that got dispatched – the response isn’t from the fire station – note the dispatch time
  • 40. b) Check the unit that thought it should have been dispatched – note its location at the last timestamp before the dispatch 08/10/05 11:08:46 AVL S LUCILE ST L KING JR WAY S 08/10/05 11:16:51 AVL S BRANDON ST5TH AV S 08/10/05 11:17:17 AVL RENTON AV S BRANDON ST 08/10/05 11:17:49 AVL S LUCILE ST9TH AV S
  • 41. c) Determine E5 non-weighted time from Stewart/Minor to incident location and multiply by unit weights
  • 42. d) d) Determine E28 non-weighted time from MLK S/S Lucile to incident location and multiply by unit weights
  • 43.
  • 44.
  • 45. a) Check the unit that got dispatched – the response is from the fire station – note the dispatch time
  • 46. b) Check the unit that thought it should have been dispatched – it was AIQ at the last timestamp before the dispatch
  • 47. c) Determine E5 non-weighted time from Station 5 to incident location and multiply by unit weights
  • 48. d) Determine E5 shortest distance from Station 5 to incident location
  • 49. e) Determine E28 non-weighted time from Station 28 to incident location and multiply by unit weights
  • 50. f) Determine E28 shortest distance from Station 28 to incident location
  • 51. g) Verify that higher road speeds are significant to the response from Station 5 40
  • 52. h) Verify that lower road speeds are significant to the response from Station 28
  • 53.
  • 54.
  • 55. a) Check the unit that got dispatched – the response is from the fire station – note the dispatch time
  • 56. b) No AVL statuses are recorded from E11. Thus, going AOR doesn’t change the location from the previous on-scene location. The AIQ is too late for the run.
  • 57. c) Review dispatched engine (E36) response and note its non-weighted time
  • 58. d) Review expected engine (E11) response - assuming it was AIQ - and note its non-weighted time
  • 59. e) Review estimated engine (E11) response from its last known location - and note its non-weighted time
  • 60.
  • 61.
  • 62.
  • 63.
  • 64.
  • 65.
  • 66.