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The document defines hotels as places that provide lodging and meals for the public. It discusses the functions of hotels, such as providing accommodation when people travel far from home or arrive in cities late at night without relatives. It describes common hotel facilities like hundreds of rooms and advertising in newspapers and online. It also discusses the location of downtown hotels near business offices and airports to accommodate business travelers and those with delayed flights.
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Hello! This presentation slides is made by my friends and I when we learned about one of our course, English for Knowledge and Informations I in the University.
I hope this could be useful for you guys who wants to find the material about. Thank You!
Bahan ajar descriptive
The document is a teaching material about descriptive texts for class X students. It outlines the generic structure of descriptive texts, which includes identification and description sections. It also lists the purpose and language features of descriptive texts, such as using specific participants, adjectives, and present tense verbs. Examples are provided of descriptive texts about places, including one describing the tourist destination of Mande Island off the coast of West Sumatra. It takes 1.5 hours to reach Mande Island by boat and it offers beautiful sea views, making it the writer's favorite place.
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This document discusses different patterns used to express obligation, prohibition, and suggestion in English. It provides examples for each type of expression. For obligation, the patterns discussed are "have to/has to + verb base" and "must + verb base". For prohibition, the pattern is "Subject + must + not + verb base". For suggestion/recommendation, the pattern is "Subject + should + verb base". Several examples are given for each pattern to illustrate their use. The document concludes by listing references used in its creation.
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This document provides the standard of competence, basic competence, and instructional objective for understanding simple short written texts in daily life contexts. It then provides an example text about advertisements, including definitions of advertisements, the purposes of advertisements, common components of advertisements, and examples of expressions and media used in advertisements. It concludes with two example advertisement texts and questions to test understanding of the key details.
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Report text ppt
This document discusses report text and provides examples. It defines report text as a type of text that presents facts about a specific subject based on systematic observation and analysis. The social function is to present information about various natural and man-made phenomena. A report text generally has a title, general classification that states the general aspect being discussed, and descriptions that provide details. Language features include a focus on generic participants and use of present tense, scientific language, and logical connectors. Examples of report texts about Venice and panda cubs are also included.
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1. The document provides information about advertisements, including what they consist of and some examples.
2. It then shares an advertisement for a training center looking to hire English teachers. The advertisement lists 5 qualifications for applicants, including being a graduate of an English program, having good English proficiency and teaching experience, and a deadline of January 15th, 2012 to apply.
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Hello! This presentation slides is made by my friends and I when we learned about one of our course, English for Knowledge and Informations I in the University.
I hope this could be useful for you guys who wants to find the material about. Thank You!
Bahan ajar descriptive
The document is a teaching material about descriptive texts for class X students. It outlines the generic structure of descriptive texts, which includes identification and description sections. It also lists the purpose and language features of descriptive texts, such as using specific participants, adjectives, and present tense verbs. Examples are provided of descriptive texts about places, including one describing the tourist destination of Mande Island off the coast of West Sumatra. It takes 1.5 hours to reach Mande Island by boat and it offers beautiful sea views, making it the writer's favorite place.
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This document discusses different patterns used to express obligation, prohibition, and suggestion in English. It provides examples for each type of expression. For obligation, the patterns discussed are "have to/has to + verb base" and "must + verb base". For prohibition, the pattern is "Subject + must + not + verb base". For suggestion/recommendation, the pattern is "Subject + should + verb base". Several examples are given for each pattern to illustrate their use. The document concludes by listing references used in its creation.
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The document provides information about report text through examples and explanations. It begins by defining report text as a text that presents information or describes something in general terms based on systematic observation and analysis. It then gives examples of report text about pandas, including their physical characteristics, habitat, diet, and reputation as adorable creatures. The document includes questions to test the reader's understanding of the report text about pandas.
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This document discusses report text and provides examples. It defines report text as a type of text that presents facts about a specific subject based on systematic observation and analysis. The social function is to present information about various natural and man-made phenomena. A report text generally has a title, general classification that states the general aspect being discussed, and descriptions that provide details. Language features include a focus on generic participants and use of present tense, scientific language, and logical connectors. Examples of report texts about Venice and panda cubs are also included.
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This person works in an office. He or she helps the manager with paperwork,
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Manager: This person is responsible for overseeing the daily operations of a business
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deadlines, monitors performance, and addresses issues as they arise.
Engineer: This person applies scientific and mathematical principles to practical ends
such as the design, manufacture, and operation of efficient and economical structures,
machines, processes, and systems. Engineers work in many different industries including
construction, manufacturing, communication, transportation, and others.
Now match the descriptions to the pictures
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The document provides information about descriptive texts, including their purpose, social function, structure, and language features. The social function of descriptive texts is to describe a person, place, or thing. The structure includes an identification section to identify what is being described, followed by a description section. Key language features are a focus on specific participants, use of adjectives and linking verbs, and simple present tense. An example is then given of a descriptive text about a new classroom.
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Descriptive text is used to describe and reveal people, places, or things. It identifies the subject being described and then provides details about the subject's parts, qualities, or characteristics using specific descriptions, attributes, and examples. The descriptive text example summarizes the Hindu-Buddhist temple of Borobudur located in Indonesia, identifying it as an 9th century temple influenced by Indian architecture consisting of eight stepped stone terraces adorned with sculptures and a large central stupa at the top, and describing its design symbolizing the structure of the universe.
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This document provides information about personal letters, including their purpose and structure. Personal letters are written to people you know well, such as family, friends, pen pals, or classmates. They can be used for apologies, thanks, congratulations, or invitations. The structure typically includes the date, address, salutation, introduction, body, closure, complimentary close, and signature. Examples of personal letters in Indonesian are also provided to illustrate this format.
Analytical exposition text
The document defines analytical exposition text and discusses its generic structure and significant linguistic features. It provides an example of an analytical exposition text on integrated pest management. The text introduces integrated pest management as a safer and more effective option for agriculture compared to pesticides. It makes five arguments supporting this claim: that pesticide residues harm farm produce and the environment; pests develop resistance; pesticides harm non-target animals; eradication is expensive; and understanding ecology aids natural control. In conclusion, integrated pest management is a better agricultural pest control method.
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Descriptive text provides information by describing a person, place, or thing. It identifies the subject and then describes parts, qualities, and characteristics using adjectives in the present tense. Common features described for people include name, age, nationality, appearance like hair color, eye color, height, and personality traits. Examples are given describing actors Daniel Radcliffe, Emma Watson, and Rupert Grint from Harry Potter including their physical appearance and characters.
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Bahasa Inggris Kelas XII SMK by Eri Kurniawan and Arief Kurniawan
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The document provides an overview of the hotel industry and human resource practices within it. It discusses that the hotel industry is large and growing, offering diverse career opportunities. It also classifies hotels based on star ratings and amenities, and describes the various core departments within hotels like food and beverage, front office, and housekeeping. The roles of supporting departments like marketing, engineering, and finance are also outlined. Finally, it discusses the importance of safety, security, and developing training programs for employees.
Week (1) introuduction to hospitality industry
This document provides an introduction to hospitality and front office management. It describes the characteristics of the hospitality industry, including that it provides services to travelers and consists of accommodation and food and beverage services. The document also discusses different types of hotels classified by size, target markets, service levels, and ownership structures. It covers business, leisure, and group travelers as target markets and factors that influence repeat business such as quality service.
Week (1) introuduction to hospitality industry
This document provides an introduction to hospitality and front office management. It describes the characteristics of the hospitality industry, including that it provides services to travelers and consists of accommodation and food and beverage services. The document also discusses different types of hotels classified by size, target markets, service levels, and ownership structures. It covers business, leisure, and group travelers as target markets and factors that influence repeat business such as quality service.
22945926 Hr Practices In Hotel Industry
The document discusses human resource practices in the hotel industry. It begins with an introduction to the hotel industry, describing its growth and diversity of opportunities. It then covers classifications of hotels based on star ratings and amenities, as well as classifications based on type such as heritage, beach resort, and government approved hotels. Finally, it outlines the major departments in hotels, including front office, housekeeping, food and beverage, and human resources, and the career opportunities available in the industry.
Hospitality management
The document discusses the hotel industry and hotel management. It provides an overview of the growth of the hotel industry and its relationship to the tourism industry. It then describes various departments of hotels, including front office, food and beverage, housekeeping, and food production. It also discusses classifications of hotels based on factors like location, size, level of service, target market, and the Indian star rating system for hotels.
Hospitality Administration.pptx
The document discusses the classification and types of hotels. Hotels can be classified based on size (number of rooms), target markets, levels of service, ownership and affiliation. Some of the common types include airport hotels, business hotels, suite hotels, extended stay hotels, resort hotels, bed and breakfasts, timeshare hotels, casino hotels, and conference/convention centers. The hospitality industry is important as it drives economic growth through tourism, creates employment opportunities, and encourages cultural awareness. Both hospitality and tourism are interrelated and important for a country's economy.
Transit hotels
Transit hotels are located near airports and major transportation hubs to cater to travelers with layovers or delays. They offer convenient, short-term accommodations so travelers can rest during connections. Transit hotels charge by the hour instead of daily rates. While they aim to be functional, modern transit hotels are soundproofed for noise from nearby transportation. They are restricted in design and height due to proximity to flight paths but provide economical lodging and services to travelers on the move.
2.classification of hotels (1)
Hotel classification involves grouping hotels according to various criteria to provide uniformity in services and set standards within categories. Hotels can be classified based on size, location/clientele, star ratings, ownership, and level of services offered. Star ratings from 1-5 stars deluxe denote standards of facilities and amenities provided. Classification helps tourists select hotels that meet their needs and allows hotels to be compared.
hotel industry
This document discusses the concepts of hotels and motels. It defines a hotel as an establishment that provides boarding and lodging services to paying customers on a temporary basis, acting as a temporary home away from home. A motel specifically caters to motorists and travelers, providing parking, restaurants, and rooms accessible directly from a vehicle. The document then outlines different types of hotels, including residential hotels that function like apartments, commercial hotels located near business areas, resort hotels with recreational amenities, and international luxury hotels classified by star ratings. It also mentions floating hotels located on water. Hotels are classified as approved if they meet official standards, or unapproved if they lack this recognition but still aim to deliver quality service.
hotel industry
1. The document discusses the hotel and catering industry, noting factors that have contributed to its growth such as advances in transportation and communication technologies.
2. It provides definitions and classifications of different types of hotels including residential, commercial, resort, international, and floating hotels. Hotels can also be classified based on star ratings and approval standards.
3. The concept of hotel marketing is introduced, noting key differences from other industries like perishability of unsold rooms. Marketing involves understanding customer needs and building brand loyalty through the complete marketing process.
PPT Sesi 1 overview of lodging industries
The document discusses front office operations in hotels, including classifications of hotels by guest room rates and types of guests, with luxury, upscale, mid-price, economy, and budget classifications described. Various organizational charts are presented showing the structure of front office departments in small, medium, and large hotels. The front office credo of quality, value, and service is introduced along with recognizing the basic needs and wants of business and family guests.
Hotel classification And Front Office management
The document provides information about a training session on front office management including:
1. The speaker's qualifications and experience in hospitality and tourism.
2. An overview of the major topics to be covered including the role and functions of the front office, coordination with other hotel departments, and important front office terminology.
3. A list of front office staff qualities like communication skills, multitasking, and problem-solving abilities that are important for effective front office management.
Glencoe Marketing Series I II. Hospitality and Tourism ! 4. The.docx
Glencoe Marketing Series: I II. Hospitality and Tourism ! 4. The Hotel Business I ©The McGraw-Hill
Hospitality and Tourism Markets Companies, 2006
Chapter 4 The Hotel Business 81
meal plan a room rate that includes meals; some choices of meal plans are: European Plan, Continental Plan, Bermuda Plan, Modified American Plan, and American Plan
CONNECT
What type of meal plan do you think is most popular? Why?
yield management a system of maximizing revenue through adjusting room rates according to demand
average daily rate (ADR) a rate based on total sales for the day divided by the total number of sold rooms
occupancy percentage (OCC%) a percentage calculated daily and based on the number of rooms sold as a percentage of the total number of available rooms
revenue per available room (revPAR) a rate that reflects a hotel's revenue per available room
· Meals—Room rates, particularly in the United States, do not traditionally include meals. However, some all-inclusive resorts do include meals in their prices. A meal plan is a room rate that includes meals; some choices of meal plans are:
· European Plan (EP): no meals included, room only.
· Continental Plan (CP): continental breakfast included. Breakfast most often includes coffee/tea, rolls/toast, and jams.
· Bermuda Plan (BP): full breakfast, coffee/tea, juice, toast, eggs, and sometimes breakfast meats.
· Modified American Plan (MAP): full breakfast and lunch or dinner.
· American Plan (AP): also called full pension/full board, includes three meals per day.
YIELD MANAGEMENT The goal of any hotel is to maintain a high occupancy rate. Occupancy is based on the supply (number of rooms available) and the demand (the number of guests needing sleeping rooms). Guests want to get the best value for the dollar. Hotels balance this against their goal of achieving a high daily rate. Most properties do this through yield management. Yield management is a system of maximizing revenue through adjusting room rates according to demand. Hotels use various formulas to calculate their rates: (See Figure 4.1.)
· Average Daily Rate (ADR)—The ADR is a rate based on total sales for the day divided by the total number of rooms sold.
· Occupancy Percentage (OCC%)—The OCC is a percentage calculated daily. It is based on the number of rooms sold as a percentage of the total number of available rooms.
· Revenue Per Available Room (RevPAR)—RevPAR is a rate that reflects a hotel's revenue per available room. Room revenue is a good indicator of a hotel's performance.
·
Figure 4.1
Hospitality Yield Management
MAXIMIZING REVENUE Hotels keep track of various rates, including occupancy rates and revenue collected, to know what rates should be charged. What is the definition of yield management?
Total Available Rooms: Rooms Sold: Revenue:
ADR: revenue + rooms sold = ADR
0CC%
$56,250 450 = $125 0CC%: rooms sold + total available rooms:
50 + 500 = .90 or 90% RevPAR: revenue -5- total available rooms =.
2015 DHT1113 Topic 4 the lodging industry
The lodging industry consists of businesses that provide overnight accommodations, ranging from expensive resort hotels to budget motels. There are over 4 million guest rooms across 60,000 facilities in the US and 13 million rooms worldwide. Hotels can be independently owned or part of a chain, and are classified based on factors like location, size, amenities, and price. Trends influencing the industry include growing leisure travel, alternative accommodations like cruises and timeshares, demand for wellness activities and connectivity, and the impact of online booking and transparent pricing.
Hospitality industry by pratyush
The document provides information on strategies for increasing hotel room sales. It recommends pricing rooms according to their unique features to allow for upselling opportunities. It also suggests improving the hotel's curb appeal and using changing room price signs to draw in guests. Empowering front desk clerks to negotiate on price is recommended when occupancy is low, as travelers expect negotiation opportunities. The strategies aim to increase room sales and occupancy rates through creative pricing, property improvements, and negotiation flexibility.
Components of Hotel Industry
Facilities in Hotels, Departments in Hotels and their functions, Classification of hotel in India (On the basis of Size, On the basis of Location, On the basis of Theme, On the basis of target market, On the basis of length of stay), (Floatel, Roatel, Motel, Airtel, Resorts, Heritage hotels, Star Hotels) Indian & International hotel chains,
Classification of hotels
The document discusses various ways that hotels can be classified, including by size, location, clientele, length of stay, facilities, and ownership. It provides details on classifications such as small, medium, large, and mega hotels; downtown, suburban, resort, airport, and motel locations; business, group, convention, youth, and casino clientele; transient, residential, timeshare, and condominium lengths of stay; and independent, chain, franchise, and management contracted ownership models. The purpose is to outline the American Hotel and Lodging Association's approach to categorizing different types of hotel and lodging properties.
LESSON 1 (FLO) FUNDAMENTALS OF LODGING OPERATIONS.pptx
The document discusses the role of housekeeping in hotels. Housekeeping ensures guest comfort, cleanliness, and safety. It covers cleaning tasks like guest rooms, hallways, and other areas. There are two types - domestic for homes and institutional for commercial properties like hotels. Institutional housekeeping has specific responsibilities across different areas. An ideal standard of housekeeping includes cleanliness, orderliness, sanitation, guest comfort, and eye appeal.
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The document discusses the role of housekeeping in hotels. Housekeeping ensures guest comfort, cleanliness, and safety. It covers cleaning tasks like guest rooms, hallways, and other areas. There are two types - domestic for homes and institutional for commercial properties like hotels. Institutional housekeeping has specific responsibilities across different areas. An ideal standard of housekeeping includes cleanliness, orderliness, sanitation, guest comfort, and eye appeal.
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Report text
- 1. REPORT TEXT By: Shodiqul Na’im (2008-32-064) Choirin Nida (2008-32-163) Dhinnar Kharisma A (2008-32-165) Laukhatul Jannah (2008-32-171)
- 4. DEFINITION OF HOTEL Hotels are places that provide lodging and usually meals and various personal services for the public. A good hotel provides many comforts and conveniences. Travel is usually safe and pleasant.
- 5. FUNCTION OF HOTEL People sometimes need hotels if they travel far from homes. They sometimes need hotels when they arrive in cities late at night and they do not have any relatives there.
- 6. FACILITIES IN HOTEL Hotels with hundreds of rooms are common. People can find the advertisements of the hotels in newspapers, brochures, the internet, and magazines . Downtown hotels survive and prosper because of two important factors. First, business travelers wish to stay close to the offices or industrial plants they plan to visit. Second, the location of the airport is close to the hotels.
- 7. LOCATION OF HOTEL As the pace of jet travel grows , hotels spring up near airports . Some travelers stay at airport inns when their flights are delayed. To save time, business executives often select airport hotels for meetings or conferences . Once the plane lands, the hotel is only minutes away.
- 9. HOTELS Title General Classification Description 1 Description 2
- 10. Description 3
- 11. Language features 1.Generic participant: Hotels, publics, cities, room , advertisement, newspaper, brochures, internet, magazine, travel's, airports, meetings, conference 2. Relational process/Linking verbs: Are, Is, Have 3. Simple present: hotel are places…,They don’t have.., 4. Material process/Action verbs : Provides, visit, grows, need, spring up, stay, arrive, find, plan 5. Mental process: Wish
- 12. THANK YOU