This document is a resume for Renee Alyce Townsend. It lists over 21 years of experience in various medical roles including certified medical assistant, health technician, and program coordinator. Her experience includes administering medical care, performing blood draws and lab tests, assisting physicians, and providing patient care. She is currently pursuing her LPN through an online program at Northland while working as a health technician at Darnall Hospital Army in Fort Hood, Texas.

1. Renee Alyce Townsend
845 Wagon Wheel Lane
Copperas Cove, Texas 76522
Home: 254 - (547) – 4705 Work: 254 - (338) - 1362
renee_townsend6@yahoo.com
OBJECTIVE
A position as a Certified Medical Assistant
SUMMARY OF EXPERIENCE
Over 21 years experience in the medical field. Compassionate, professional approach and commitment
to service oriented work. Provided excellent patient care and assisted medical personnel with additional
duties. Administered advanced emergency medical care and routine medical procedures under the
supervision of a physician and physician’s assistant. Supervised, trained, and evaluated medical
technicians. Strong work ethic with proven initiative and dedication and well developed interpersonal
communication skills. Created and prepared documents utilizing Microsoft applications. Type 40 WPM.
Possess National Agency Clearance.
EMPLOYMENT
Health Tech
09/18/2008-Present
Darnall Hospital Army,Fort Hood, Texas
Performs blood collection procedures by venipuncture. Applies knowledge of human anatomy,
aseptic and sterile techniques and phlebotomy equipment to make judgment in selection of the
phlebotomy site. Must have knowledge of blood components, anticoagulants required, tube size
for the appropriate volume, and proper specimen transport conditions. Performs clerical duties
related to handling of Donor specimens, e.g. Donor registration and phlebotomy in the
DBSS.Knowledge of phlebotomy procedures to include the vacutainer system.Skill in oral
communication in order to explain testing procedures to Donors and put them at ease and to
demonstrate procedures and train other staff to perform phlebotomy tasks.Extracts or works with
patients’ body fluids or tissues; prepares patient specimens for examination, performs specialized
or non-routine tests on body fluids or tissue samples, or confirms patient’ test results.
Maintains, stores, safeguards, inputs, fills or distributes drugs and medicines. Take direct orders
from physician and handle mascal in emergencies
Supervisor 03/10/2007-2008
Serco, Fort Hood, Texas
Duties: Supervised personnel in Common Access Card Operator System Department. Maintained
accountability, control, verification and issuance of military identification (ID) cards and Common
Access Cards (CAC) for Active Duty military, Reserve and National Guard members, military retirees,
family members/dependents, and other eligible recipients. Registered, processed, and maintained the
Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Identification
System (RAPIDS) as part of a Verifying Official's responsibilities. Performed all ID Card and CAC
issuance related tasks to include researching and reviewing source documents, verifying eligibility, and
discussing entitlements as defined in AFI 36-3026(I) and the RAPIDS Training Guide.
Administrative Assistant 08/20/2006 – 01/14/2007
LSI, Iraq, Armed Forces Overseas Iraq
Duties: Managed clinic operating functions, administration and facility management. Monitored work
operations to enhance efficient utilization of human resources. Ensured current standardized booking
protocols are maintained at Patient Appointments Service and addressed patient complaints. Provided
instruction and training and maintained accountability of front office personnel. Initiated actions to fill
vacant positions; interviewed and approved candidates; approved recommendations for promotions and

2. Renee Alyce Townsend
reassignments. Submitted work orders related to the facility repairs and/or information systems. Utilized
automated information management systems for the preparation, production, processing, storage and
other disposition of information related to health care administrative functions and activities. Under
direct supervision, performs a variety of duties involving receiving, loading, unloading,
distributing, storing and moving materials.
Certified Medical Assistant 05/01/2005 – 08/14/2006
Clear Creek Medical Center,Killeen, Texas
Duties: Performed para-professional nursing care duties to include receiving patients, taking, recording
and reporting vital signs, monitoring intravenous infusion flow rate; airway suctioning, basic cardiac life
support, venipuncture and identification of life threatening arrhythmias and entered information in health
record. Collect blood, urine, stool and sputum specimens for laboratory tests. Ensure that patient
specimens were properly labeled and delivered promptly to the laboratory. Set up equipment for
examination and procedures and administered tests to patients with a high probability of problem
deliveries. Checked, set up and loaded equipment used for recording fetal heart rate and uterine activity.
Explained procedures to patient and family members and verified fetal heart tones by obstetrical
stethoscope; secured transducer to patient and provided monitoring to ensure valid tracing position.
Administered first aid, emergency care and CPR as required. Cleaned rooms, restocked supplies, cleaned,
washed,disinfected and sorted instruments. Collected and bundled soiled linen and changed bedding.
Certified Medical Assistant 09/28/1998 - 05/05/2005
Angel Health Care,Austin, Texas
Duties: Working with former Lady Bird Johnson, Nolan Ryan father - in law as Medical Assistant and
traveling days at a time. Provided nursing care to patients of all ages with acute minor illnesses and/or
chronic medical conditions. Assisted physicians in examinations, treatments,and procedures to include
obtaining instrument trays,sterile supplies, and dressings; draped, positioned and held patients and passed
requested instruments and supplies. Changed dressings at designated intervals, observed sterile conditions
and irrigated wounds.
Lead Guard Sergeant 11/23/2003 - 12/09/2004
AKAL Security, Fort Hood, Texas
Duties: Supervised guard units and provided direct oversight and close supervision to assigned personnel
and conducted on-the-job training. Coordinate with Military Police personnel to meet overall security
objectives. Checked credentials and identification of visitors entering premises and verified all incoming
and outgoing vehicles and tracked vehicle numbers in the computer system. Opened gates to allow
entrance or exit of employees, truckers, and authorized visitors. Directed visitors and truckers to various
parts of grounds or buildings and inspected incoming traffic to prevent unauthorized entry of illegal,
hazardous or dangerous materials. 9mm qualify with a weapon.
Certified Medical Assistant 08/31/2002 - 07/28/2003
AFCA,Sierra Vista, Arizona
Duties: Provided nursing care under the supervision of the medical staff, RN,or LVN to patients of all
ages with minor, acute and terminal medical conditions. Assisted patients by providing care based on the
therapeutic plan based on written protocols and experience. Assessed and collected data for initial patient
assessment to include medical background, physical, injections performs vital checks and diagnoses
patients with minor symptoms and prescribes medication as necessary. Responsible for
administering on-site inoculations for required vaccinations, and drug and alcohol testing.
emotional and social needs. Provided monitoring and intervention as needed. Maintained, supported, and
preserved a safe environment for patient care.

3. Renee Alyce Townsend
Program Coordinator/Case Manager 01/11/1998 - 09/14/2003
Austin Urban League, Austin, Texas
Duties: Implemented program via Austin Police Department (A.P.D.). Supervised staff of four and
prepared tactical and monthly reports to track the success rate of the program. Assisted Municipal Courts
and Planned Parenthood to coordinate field trips and determine program placement of clients. Screened
and evaluated cases to determine individual program plans. Identify patients & their families who
have special needs (ie. individuals who are in emotional distress, physical pain, in need of escort,
or who have small children). De-escalate agitated patients/family members using advanced
communication techniques (verbal & nonverbal) to assure the agitated party feels heard & and
that their concerns are addressed.
EDUCATION
Graduate, Tucson Business College, Certified Medical Assistant, Tucson, Arizona ,Certified Nursing
Aide,Currntly Attending Northland On-line programs for LPN