Richard J Coolman has over 20 years of experience in healthcare management and leadership roles in the Air Force. He has managed clinics, supervised over 100 personnel, developed training programs, ensured regulatory compliance, and identified over $75k in lost equipment. His experience includes developing standardized processes, tracking resources and training, resolving personnel issues, and coordinating medical support for deployments. He has received extensive leadership and management training.

1. RICHARD J COOLMAN
Cell: (937)581-3489 │ RMCoolman5@gmail.com
EXPERIENCE
11/2014to 04/2016 Non-Commissioned Officer in Charge, Pediatric Clinic, 88th Medical Operations Squadron,
Wright-Patterson AFB,OH
 Taught 340 Phase II/III clinical students, 28 Emergency Medical and Clinical tasks per student, ensured 100% Air
Force qualification requirements met
 Human Resource Manager/Advisor for clinics atWPAFB, 4 departments and 100 personnel
 Graduate Medical Education Program Assistant, scheduled and monitored 480 clinical hours monthly for 50
Pediatric residents, coordinated with Dayton and Cincinnati Children’s Hospitals
 Counseled members on professional performance and personal challenges, enforced standards for 4 departments
 Developed/standardized database, itemized checklist to track readiness skills and training for over 100 personnel
 Identified and investigated toxic leadership environment resulting in faltering morale and informed FlightChief
11/2011to 11/2014 Non-Commissioned Officer in Charge, Primary Care Clinic, Red Element, 88th Medical
Operations Squadron, Wright-Patterson AFB,OH
 Identified training deficiencies, implemented new checklistand procedures, ensured clinic 100% JointCommission
(JTC) compliant
 Fiscal steward for $680K budget/ equip account; tracked/analyzed supply spending, saved 10% in supply cost
 Supervised 40 military/civilian employees, tracked and reported timecards through the MEPRS program, validated
reports for Medical Group Staff
 Performed employee feedback,evaluated performance, and prepared/documented appraisals. Assisted in
healthcare management
 Conducted EquipmentReportofSurveys, secured 4 pieces oflostmedical equipmentvalued at$75K, saved Air
Force from spending additional monetary resources for replacements items
05/2007to 11/2011 Medical Technician, Medical Inpatient Unit, 88th Medical Group – WrightPatterson AFB,Ohio
 Maintained Section Phase II/III clinical studenttraining program, coordinated with Medical Group POC to ensure
appropriate instructor training and instructor coverage for 10 students weekly
 ImplementPatient Advocacy program, handled sensitive patientinformation and complaints, tracked
statistics/trends, compiled reports for Hospital Command Staff
 Counseled members on professional performance and personal challenges, enforced standards for 4 departments
 Conducted orientation and training for 30 members, coordinated monthly and daily work schedules and
assignments
 Developed and Implemented UnitAction Plan for mass casualty response and treatment ofcasualty patients,
ensured 100% compliance with state and federal standards
 Deployed in Kuwait, NCOIC ofContingency Aeromedical Staging Facility, coordinated care ofwounded and
seriously ill soldiers, conducted medical evacuation procedures
06/2004to 05/2007 Medical Technician, Family Practice Clinic, 99th Medical Group – NellisAFB,Nevada
 Managed financial, logistical, administrative and clinical supportfor 3 elements/ 75 members,
 Piloted PatientAdvocate Program, resolved customer issues/ DoD satisfaction rating increased 3% to 98%

2. RichardJ. Coomlan Page 3
 Fiscal steward for $585K budget/ equip account; tracked/analyzed supply spending, saved 10% in supply cost
 Supervised Military/Civilian personnel, coordinated staffing requirements, tracked/reported civilian timecard hours to
appropriated agencies, maintained 100% accuracy
 Provided medical care to 6K active/retired/dependentpatients annually, ensured proper maintenance/upkeep of9K
medical records
04/2003 to 05/2004 NCOIC, Emergency Care Clinic, 8th Medical Group- Kunsan AB, ROK
 Managed/coordinated Medical Records in processing auditfor section, verified accuracy of 5K medical records,
ensured 100% medical qualification for remote assignment
 Training Manager/ Team Lead 2 sections/ members briefed on Privacy Act, Freedom ofInformation Act (FOIA), and
Health Insurance Portability and Accountability Act(HIPAA) standards/regulations and guidelines;clinic JTC ready
within 2 weeks.
 Assigned workload; Directed/assigned daily operations & workload for 50 staff members; established performance
standards/measured performance. Maintained/secured personnel files
 Expertresource oversightand management, maintained medical equipmentand supplies valued at$500K, ensured
life-saving equipmentavailable atall times
 Supervised military staff, conducted orientation/training. Performed employee feedback, evaluated performance,
and prepared/documented appraisals. Assisted in healthcare management
04/2001to 04/2003 NCOIC,Medical Readiness Orientation/Training, 88th Medical Group Wright Patterson AFB
 Managed/tracked 1200 personnel and equipmentpackages for mobility deployments
 Perfected SORTS (Status of Resources & Training System Reporting) and hailed as best practice for Air Force
Major Command (MAJCOM) example for all bases in Command to follow
 Implemented model COMSEC program which ensured all users were 100% trained and zero discrepancies on
Base Inspection
 Coordinated multiple agency mobility training, ensure base population 100% deploymentready
 Tracked/processed over 2000 medical profiles/medical record audits to ensure mobility status and availability was
accurate which led to over 500 medics trained and ready to deploy
04/2000to 04/2001 Medical Technician, 88th Medical Operations Squadron, Wright Patterson AFB
 Supervised military/civilian staff, conducted orientation/training. Performed employee feedback, evaluated
performance, and prepared/documented appraisals. Assisted in healthcare management.
 Patient Advocate for Labor and Delivery Unit, handled sensitive situations with confidentiality and swiftly rectified
issues
 Training Manager, trained 35 members on proper record assembly and filing, zero finding on JCAHO/HSI
inspection
 Orientation Supervisor, conducted orientation in-services for all newly assigned personnel, setorientation timeline,
tracked progress,ensured members 100% trained
EDUCATION AND TRAINING
Course 14 Leadership/Management/Supervisory Course 2013
Emergency Preparedness Operator’s Course 2012

3. RichardJ. Coomlan Page 3
NCO Academy-Leadership ManagementCourse 2010
Airman Leadership School 2000
Professional Development: Quality Assurance Program training, AF Training Course, Resource ManagementTraining,
HIPPA Training, Microsoftexcel and PowerPointtraining