SlideShare a Scribd company logo
E-Mail: diarmato@ucdavis.edu Phone: 951.331.0143
Phone: 951.331.0143 E-Mail: diarmato@ucdavis.edu
540 W Maine Ave, Southern Pines, NC 28367
Dennis Armato
Skill Summary
Detail-oriented Health Professional and recent graduatein Microbiology with a strongteam-centered background in military
medicine and more than ten years of work experience including two years assisting in a clinical laboratory environment.
 General Lab Skills: Possesses an understanding of CLIA, GLP, and GMP from work in clinical lab and pharmaceutical
compounding. Skilled in preparingvariousmedia, reagents,buffers,and standards with expert-use of pipettingand aseptic
technique. Experienced in the handlingand disposingof hazardousmaterial whilefollowingEPA and OSHA guidelines from
background as pharmacy safety officer and medical lab assistant. Experienced with supply ordering and inventory.
 Cell & Molecular Biology: Experienced performing differential centrifugation, blood cell counts, agglutination tests for
blood typing, and cell purification, fixing, and staining. Hands-on practice performing and analyzing immunoassays,
including ELISA, IFA, and Western-blot. Well-practiced in using agarose gel electrophoresis and SDS-PAGE analysis. Also
familiar with flow cytometry, gating, and analysis.
 Microbiology: Experienced in maintaining live cultures, preparing selective media, performing microscopic analysis using
light microscopy, bacterial staining, antimicrobial sensitivity tests, endotoxin testing, water sample analysis by MPN, and
microbial identification using biochemical tests. Capable of performing bacterial enumeration using spectrophotometry,
qPCR, McFarland, and viable count methods. Hands-on practice identifying common pathogens.
 Clinical Chemistry: Hands-on experience using HPLC, UV-VIS spectrophotometry, refractive index determination, pH
meters, and mass spectrometry. Hands-on familiarity with titrations, extractions, filtrations, separations, simple and
fractional distillations, melting and micro-boiling point determination, solubility tests, and recrystallization.
 Data Management: Ableto interpret data,work with data trends,and manipulatedata usingExcel and other stats software.
Experienced in data entry, records management, and report building. Familiar with reading, writing, and updating SOPs.
Proficient using Excel, PowerPoint, Database, Outlook, Open Office, and others. Types 50+ wpm.
 Professionalism: Exhibits excellent verbal and written communication skills gained from military service and healthcare
experience. Independently solves problems whileworkingunder tightdeadlines with littleto no supervision.Demonstrates
outstanding presentation skills and a mastery of working with diverse team members to accomplish complex goals.
Education
BS Microbiology -- University of California Davis (2014-2016)
AA Mathematics and Science -- Mount San Jacinto College (2010-2014)
AA Arts, Humanities, and Communication -- Mount San Jacinto College (2010-2014)
Pharmacy Technician Certificate -- Naval School of Health Sciences (2002)
Work Experience
Hospital Concierge and Registration Clerk, January 2012 – June 2014
Community Health Systems – Fallbrook, CA
Gathered, evaluated and compiled a variety of data to report progress of all customer service,whileidentifying problems and
finding solutions to negative patient feedback. Registered patients for lab work and other ancillary services, verifying
insurance eligibility and processing payments. Kept financial records and performed other bookkeeping duties, such as
handling credit and collections and mailing monthly statements to patients .
Selected Projects & Achievements:
 Revamped Excel record keeping and reporting to furnish executives with more accurate patient data.
 Improved efficiency by organizing faxed and mailed paperwork into a more secure and detail-oriented system.
 Educated patients, physicians, and staff about various hospital services, handling more than 100 calls and visits daily.
 Took charge of all Admitting department functions on weekend duty, independently covering patient registration, front
desk reception, patient transport, hospital administration, and security with no direct supervision.
United States Navy, Petty Officer Second Class, September 2001 – January 2010
E-Mail: diarmato@ucdavis.edu Phone: 951.331.0143
Phone: 951.331.0143 E-Mail: diarmato@ucdavis.edu
540 W Maine Ave, Southern Pines, NC 28367
Outpatient Pharmacy Supervisor, April 2007 – January 2010
Walter Reed National Military Medical Center - Bethesda, MD
Supervised and trained personnel in customer serviceand in prescription filling.Maintained accuratedata to presentmonthly
statistics during quality assurance and performance improvement meetings . Weighed and measured the appropriate
medications and chemical compounds to prepare a wide range of products including, suspensions, creams, solutions,
ointments, capsules, and suppositories while practicing Good Manufacturing Practices. Prepared IV admixture (IV
piggybacks), skillfully demonstrating aseptic technique while correctly calculating the required dilutions.
Selected Projects & Achievements:
 Expertly managed and supervised 20+ military and civilian pharmacy technicians to fill over 65,000 prescriptions monthly
in one of the military’s busiest hospital pharmacies.
 Dispensed more than 12,000 pharmaceuticals while deployed to EMF Kuwait and designed the pharmacy’s manual for
Standard Operating Procedures to enhance quality and effectiveness of operations .
 As Safety Petty Officer,provided 100+hours of safety trainingto 92 staff members, which resulted in the pharmacy passing
two safety inspections with zero discrepancies.
 Led outpatient pharmacy services through a Lean Six Sigma guided $400,000 complete internal renovation project, which
helped streamline prescription processing and patient care.
 Received the Patient and Family Centered Care Award of Excellence for providing outstanding customer service while
implementing downtime procedures during a critical region-wide computer failure.
 Spearheaded the department’s Combined Federal Campaign efforts, helping to surpass a fundraising goal of $202,000.
 Volunteered over 18 hours of off-duty time to assistwith the reorganization of pharmacy medication shelves, resultingin
decreased prescription processing time and improved patient satisfaction.
Medical Lab Assistant, April 2004 – April 2007
USS Saipan (LHA-2), Naval Forces Command - Norfolk, Virginia
Under supervision, maintained bacterial cell cultures,performed microcopy and bacteria cell counts,and performed routine
sampleanalysesof human blood,urine,and other body fluids and tissues usingmanual and automated techniques.Analyzed,
reviewed, and interpreted laboratory test results to determine the presence and extent of diseasewhilemonitoringquality
control systems and measures. Set up and calibrated medical laboratory equipment. Autoclaved instruments to sterility for
use in lab and surgery. Handled and disposed of biological samples,chemicals,and hazardous waste while following MSDS,
EPA and OSHA guidelines and protocols.
Selected Projects & Achievements:
 Trained medical staff in the proper handling and disposal of hazardous waste following EPA and OSHA mandates.
 Developed and implemented a maintenance schedule for instruments, computers, and analytical balances, which
significantly reduced incidents of unplanned maintenance.
Medical Assistant and Pharmacy Technician, April 2004 – April 2007
USS Saipan (LHA-2), Naval Forces Command - Norfolk, Virginia
Greeted and screened patients for acute medical care, maintained and updated patient medical records, reported patient
medical history and physical observationsto physician,and acted as first-responder to medical emergencies. Independently
managed pharmacy operations, maintaining inventory, managing narcotics locker, reordering supplies, and dispensing
medication and counseling to patients.
Key Achievements:
 Planned, administered, organized, and implemented all activities in relation to pharmacy operations.
 As the departmental supply officer, tracked over 500 requisitions while maintaining a budget well over $100,000,
contributing to a 98% material readiness.
 Assisted the Medical Officer with the organization of the Cardiovascular Health Program and helped educate more than
200 service members at risk for cardiovascular disease.
 Achieved high medical readiness and safety inspection ratings for the department through the upkeep and maintenance
of over 80 medical spaces and the equipment contained within.
E-Mail: diarmato@ucdavis.edu Phone: 951.331.0143
Phone: 951.331.0143 E-Mail: diarmato@ucdavis.edu
540 W Maine Ave, Southern Pines, NC 28367
Medical Assistant and Pharmacy Technician, January 2003 – April 2004
USS Gunston Hall (LSD-44), Expeditionary Strike Group Two - Virginia Beach, Virginia
Helped manage virtually every aspect of a clinic, screening patients for care, conducting physical and occupational exams,
administering medication and immunizations, maintaining medical records, performing data entry for electronic records,
acting as a first responder to medical emergencies, teaching first aid and BLS to crew members, scheduling appointments,
and assisting with the reordering of medical supplies. Helped physicians examine and treat patients, give injections, and
remove sutures. Cleaned and sterilized instruments and disposed of contaminated supplies.
Selected Projects & Achievements:
 Assisted the supply petty officer in the inventory and reordering of medical supplies,whilemaintainingan annual budget
of over $80,000.
 Led efforts to revamp and reorganize the main medical supply locker, contributing more than 80 hours to reorganize
hundreds of required items and equipment, which streamlined the inventory and the reordering process.
 Maintained the inventory and stock of more than 90 first aid kits located throughout the ship.
 As the coordinator for the sight conservation program, worked vigorously to ensure that more than 150 personnel were
issued personal protective prescription eyewear, achieving a 100% readiness level at the command.
Relevant Coursework
 Medical Microbiology with Lab (Bacteria & Fungi)
 Biochemistry & Molecular Biology with Lab
 Immunology with Lab
 Clinical Hematology
 Virology
 Medical Parasitology (Graduate Course)
 Medical Entomology
 Organic Chemistry with Lab (including Analytical Chemistry)
 Human Physiology
 Physics with Lab (including Light and Electricity)
 Survey of Infectious Diseases
 Application of Computers in Technology with Lab (Microsoft Office Suite, Open Office)

More Related Content

What's hot

EmilyL.KamenasCV.doc[1]
EmilyL.KamenasCV.doc[1]EmilyL.KamenasCV.doc[1]
EmilyL.KamenasCV.doc[1]Emily Kamenas
 
Credentialing & privileging
Credentialing & privilegingCredentialing & privileging
MKOHL080516RESUME.2
MKOHL080516RESUME.2MKOHL080516RESUME.2
MKOHL080516RESUME.2Michael Kohl
 
Lori Holt - Resume PBT (Short)06-2016
Lori Holt - Resume PBT (Short)06-2016Lori Holt - Resume PBT (Short)06-2016
Lori Holt - Resume PBT (Short)06-2016Lori Holt
 
roughdraft Tega
roughdraft Tegaroughdraft Tega
roughdraft TegaTega Moore
 
NABH Dental Standards
NABH Dental Standards NABH Dental Standards
NABH Dental Standards
Healthcare consultant
 
Docs power point-1
Docs power point-1Docs power point-1
Docs power point-1
Tammy Baker
 
Whitepaper: Hospital Operations Management reduces wait states and replaces d...
Whitepaper: Hospital Operations Management reduces wait states and replaces d...Whitepaper: Hospital Operations Management reduces wait states and replaces d...
Whitepaper: Hospital Operations Management reduces wait states and replaces d...
GE Software
 
G anesthesia personnel
G anesthesia personnelG anesthesia personnel
G anesthesia personnelElmedin Bajric
 
Joint Commission International 6th Edition standards interpretation FAQ's
Joint Commission International 6th Edition  standards interpretation FAQ'sJoint Commission International 6th Edition  standards interpretation FAQ's
Joint Commission International 6th Edition standards interpretation FAQ's
Joven Botin Bilbao
 
5th ed. NABH Accreditation Standards for Hospitals April 2020
5th ed. NABH Accreditation Standards for Hospitals April 20205th ed. NABH Accreditation Standards for Hospitals April 2020
5th ed. NABH Accreditation Standards for Hospitals April 2020
Dr Jitu Lal Meena
 
Competencies of Career-Entry Medical Technology Graduates of Lyceum of Batan...
Competencies of Career-Entry Medical  Technology Graduates of Lyceum of Batan...Competencies of Career-Entry Medical  Technology Graduates of Lyceum of Batan...
Competencies of Career-Entry Medical Technology Graduates of Lyceum of Batan...
Lyceum of the Philippines University Batangas
 
Final FDA guidance on Medical Devices and Risk Analysis
Final FDA guidance on Medical Devices and Risk AnalysisFinal FDA guidance on Medical Devices and Risk Analysis
Final FDA guidance on Medical Devices and Risk Analysis
David Sweigert
 
Documentation procedures yk
Documentation procedures ykDocumentation procedures yk
Documentation procedures yk
CG Hylton Inc.
 

What's hot (20)

las Vegas resume
las Vegas resumelas Vegas resume
las Vegas resume
 
Pat Sellars Frith -Resume 2016
Pat Sellars Frith -Resume 2016Pat Sellars Frith -Resume 2016
Pat Sellars Frith -Resume 2016
 
EmilyL.KamenasCV.doc[1]
EmilyL.KamenasCV.doc[1]EmilyL.KamenasCV.doc[1]
EmilyL.KamenasCV.doc[1]
 
Credentialing & privileging
Credentialing & privilegingCredentialing & privileging
Credentialing & privileging
 
MKOHL080516RESUME.2
MKOHL080516RESUME.2MKOHL080516RESUME.2
MKOHL080516RESUME.2
 
Lori Holt - Resume PBT (Short)06-2016
Lori Holt - Resume PBT (Short)06-2016Lori Holt - Resume PBT (Short)06-2016
Lori Holt - Resume PBT (Short)06-2016
 
roughdraft Tega
roughdraft Tegaroughdraft Tega
roughdraft Tega
 
NABH Dental Standards
NABH Dental Standards NABH Dental Standards
NABH Dental Standards
 
Docs power point-1
Docs power point-1Docs power point-1
Docs power point-1
 
CV-10.20.15
CV-10.20.15CV-10.20.15
CV-10.20.15
 
Whitepaper: Hospital Operations Management reduces wait states and replaces d...
Whitepaper: Hospital Operations Management reduces wait states and replaces d...Whitepaper: Hospital Operations Management reduces wait states and replaces d...
Whitepaper: Hospital Operations Management reduces wait states and replaces d...
 
G anesthesia personnel
G anesthesia personnelG anesthesia personnel
G anesthesia personnel
 
Joint Commission International 6th Edition standards interpretation FAQ's
Joint Commission International 6th Edition  standards interpretation FAQ'sJoint Commission International 6th Edition  standards interpretation FAQ's
Joint Commission International 6th Edition standards interpretation FAQ's
 
CV - 04262016
CV - 04262016CV - 04262016
CV - 04262016
 
5th ed. NABH Accreditation Standards for Hospitals April 2020
5th ed. NABH Accreditation Standards for Hospitals April 20205th ed. NABH Accreditation Standards for Hospitals April 2020
5th ed. NABH Accreditation Standards for Hospitals April 2020
 
Competencies of Career-Entry Medical Technology Graduates of Lyceum of Batan...
Competencies of Career-Entry Medical  Technology Graduates of Lyceum of Batan...Competencies of Career-Entry Medical  Technology Graduates of Lyceum of Batan...
Competencies of Career-Entry Medical Technology Graduates of Lyceum of Batan...
 
Final FDA guidance on Medical Devices and Risk Analysis
Final FDA guidance on Medical Devices and Risk AnalysisFinal FDA guidance on Medical Devices and Risk Analysis
Final FDA guidance on Medical Devices and Risk Analysis
 
Documentation procedures yk
Documentation procedures ykDocumentation procedures yk
Documentation procedures yk
 
medical based resume
medical based resumemedical based resume
medical based resume
 
Aida_Resume 4
Aida_Resume 4Aida_Resume 4
Aida_Resume 4
 

Viewers also liked

Penjaminan kualitas secara mandiri ppsp kab. kulon progo 2013
Penjaminan kualitas secara mandiri ppsp kab. kulon progo 2013Penjaminan kualitas secara mandiri ppsp kab. kulon progo 2013
Penjaminan kualitas secara mandiri ppsp kab. kulon progo 2013Purnomo Ipung
 
ESTHER ZAPATA VEGA
ESTHER ZAPATA VEGA		ESTHER ZAPATA VEGA
ESTHER ZAPATA VEGA
Docente Innovador
 
Millennials 6.0: College Education
Millennials 6.0: College EducationMillennials 6.0: College Education
Millennials 6.0: College Education
Buzz Marketing Group
 
Verbal & verbal phrases
Verbal & verbal phrasesVerbal & verbal phrases
Verbal & verbal phrases
mrsvogt913
 
El TOC como problema de la atención
El TOC como problema de la atenciónEl TOC como problema de la atención
El TOC como problema de la atención
Viviana Rodriguez
 
CV 2016 - Kowshala Pulendran m:bilde
CV 2016 - Kowshala Pulendran m:bildeCV 2016 - Kowshala Pulendran m:bilde
CV 2016 - Kowshala Pulendran m:bildeKowshala Pulendran
 
Banksy a New York
Banksy a New YorkBanksy a New York
Banksy a New York
ippocampoedizioni
 
CELMIRA TORRES
CELMIRA TORRESCELMIRA TORRES
CELMIRA TORRES
Docente Innovador
 
Destek ve hareket sistemi2
Destek ve hareket sistemi2Destek ve hareket sistemi2
Destek ve hareket sistemi2zabekki
 
SEO in Web Technology
SEO in Web TechnologySEO in Web Technology
SEO in Web Technology
Abdul Malick
 

Viewers also liked (13)

cv fahmi2
cv fahmi2cv fahmi2
cv fahmi2
 
Penjaminan kualitas secara mandiri ppsp kab. kulon progo 2013
Penjaminan kualitas secara mandiri ppsp kab. kulon progo 2013Penjaminan kualitas secara mandiri ppsp kab. kulon progo 2013
Penjaminan kualitas secara mandiri ppsp kab. kulon progo 2013
 
Your RMAC Certificate
Your RMAC CertificateYour RMAC Certificate
Your RMAC Certificate
 
ESTHER ZAPATA VEGA
ESTHER ZAPATA VEGA		ESTHER ZAPATA VEGA
ESTHER ZAPATA VEGA
 
Millennials 6.0: College Education
Millennials 6.0: College EducationMillennials 6.0: College Education
Millennials 6.0: College Education
 
Verbal & verbal phrases
Verbal & verbal phrasesVerbal & verbal phrases
Verbal & verbal phrases
 
El TOC como problema de la atención
El TOC como problema de la atenciónEl TOC como problema de la atención
El TOC como problema de la atención
 
CV 2016 - Kowshala Pulendran m:bilde
CV 2016 - Kowshala Pulendran m:bildeCV 2016 - Kowshala Pulendran m:bilde
CV 2016 - Kowshala Pulendran m:bilde
 
Banksy a New York
Banksy a New YorkBanksy a New York
Banksy a New York
 
CELMIRA TORRES
CELMIRA TORRESCELMIRA TORRES
CELMIRA TORRES
 
Destek ve hareket sistemi2
Destek ve hareket sistemi2Destek ve hareket sistemi2
Destek ve hareket sistemi2
 
Hucre Organeller 3
Hucre Organeller 3Hucre Organeller 3
Hucre Organeller 3
 
SEO in Web Technology
SEO in Web TechnologySEO in Web Technology
SEO in Web Technology
 

Similar to Technologist Trainee - Microbiology

Vanassa kay fultz resume 11 15-2015
Vanassa kay fultz resume 11 15-2015Vanassa kay fultz resume 11 15-2015
Vanassa kay fultz resume 11 15-2015
Vanassa Fultz
 
Updated resume
Updated resumeUpdated resume
Updated resume
Timotheous Thomas
 
Template 34
Template 34Template 34
Template 34
scottsloan74
 
James Burns HHUSA Final Revised Resume
James Burns HHUSA Final Revised ResumeJames Burns HHUSA Final Revised Resume
James Burns HHUSA Final Revised ResumeJames Burns
 
Lisa Platt Resume (2) RN
Lisa Platt Resume (2) RNLisa Platt Resume (2) RN
Lisa Platt Resume (2) RNlisa platt
 
Continous Improvement Assistant
Continous Improvement AssistantContinous Improvement Assistant
Continous Improvement AssistantBruce Cole
 
Corey M. Raines Resume
Corey M. Raines ResumeCorey M. Raines Resume
Corey M. Raines ResumeCorey Raines
 
Kimlee White Resume2014
Kimlee White Resume2014Kimlee White Resume2014
Kimlee White Resume2014Kimlee White
 
RESUME MEDICAL EVALUATIONS ASSISTANT
RESUME MEDICAL EVALUATIONS ASSISTANTRESUME MEDICAL EVALUATIONS ASSISTANT
RESUME MEDICAL EVALUATIONS ASSISTANTMarina Mancillas
 
ReisdorfK_CV_Aug16
ReisdorfK_CV_Aug16ReisdorfK_CV_Aug16
ReisdorfK_CV_Aug16Kat Reisdorf
 

Similar to Technologist Trainee - Microbiology (20)

Vanassa kay fultz resume 11 15-2015
Vanassa kay fultz resume 11 15-2015Vanassa kay fultz resume 11 15-2015
Vanassa kay fultz resume 11 15-2015
 
New Resume
New ResumeNew Resume
New Resume
 
Updated resume
Updated resumeUpdated resume
Updated resume
 
Resume
ResumeResume
Resume
 
Template 34
Template 34Template 34
Template 34
 
Clinical Specialist
Clinical SpecialistClinical Specialist
Clinical Specialist
 
lina resume2
lina resume2lina resume2
lina resume2
 
James Burns HHUSA Final Revised Resume
James Burns HHUSA Final Revised ResumeJames Burns HHUSA Final Revised Resume
James Burns HHUSA Final Revised Resume
 
jlm resume (Nov.2016)
jlm resume (Nov.2016)jlm resume (Nov.2016)
jlm resume (Nov.2016)
 
reneet
reneetreneet
reneet
 
Lisa Platt Resume (2) RN
Lisa Platt Resume (2) RNLisa Platt Resume (2) RN
Lisa Platt Resume (2) RN
 
Continous Improvement Assistant
Continous Improvement AssistantContinous Improvement Assistant
Continous Improvement Assistant
 
Corey M. Raines Resume
Corey M. Raines ResumeCorey M. Raines Resume
Corey M. Raines Resume
 
May 2015 LPN
May 2015 LPNMay 2015 LPN
May 2015 LPN
 
Nursing Resume2
Nursing Resume2Nursing Resume2
Nursing Resume2
 
Kimlee White Resume2014
Kimlee White Resume2014Kimlee White Resume2014
Kimlee White Resume2014
 
resume2015a
resume2015aresume2015a
resume2015a
 
Resume31Jan16
Resume31Jan16Resume31Jan16
Resume31Jan16
 
RESUME MEDICAL EVALUATIONS ASSISTANT
RESUME MEDICAL EVALUATIONS ASSISTANTRESUME MEDICAL EVALUATIONS ASSISTANT
RESUME MEDICAL EVALUATIONS ASSISTANT
 
ReisdorfK_CV_Aug16
ReisdorfK_CV_Aug16ReisdorfK_CV_Aug16
ReisdorfK_CV_Aug16
 

Technologist Trainee - Microbiology

  • 1. E-Mail: diarmato@ucdavis.edu Phone: 951.331.0143 Phone: 951.331.0143 E-Mail: diarmato@ucdavis.edu 540 W Maine Ave, Southern Pines, NC 28367 Dennis Armato Skill Summary Detail-oriented Health Professional and recent graduatein Microbiology with a strongteam-centered background in military medicine and more than ten years of work experience including two years assisting in a clinical laboratory environment.  General Lab Skills: Possesses an understanding of CLIA, GLP, and GMP from work in clinical lab and pharmaceutical compounding. Skilled in preparingvariousmedia, reagents,buffers,and standards with expert-use of pipettingand aseptic technique. Experienced in the handlingand disposingof hazardousmaterial whilefollowingEPA and OSHA guidelines from background as pharmacy safety officer and medical lab assistant. Experienced with supply ordering and inventory.  Cell & Molecular Biology: Experienced performing differential centrifugation, blood cell counts, agglutination tests for blood typing, and cell purification, fixing, and staining. Hands-on practice performing and analyzing immunoassays, including ELISA, IFA, and Western-blot. Well-practiced in using agarose gel electrophoresis and SDS-PAGE analysis. Also familiar with flow cytometry, gating, and analysis.  Microbiology: Experienced in maintaining live cultures, preparing selective media, performing microscopic analysis using light microscopy, bacterial staining, antimicrobial sensitivity tests, endotoxin testing, water sample analysis by MPN, and microbial identification using biochemical tests. Capable of performing bacterial enumeration using spectrophotometry, qPCR, McFarland, and viable count methods. Hands-on practice identifying common pathogens.  Clinical Chemistry: Hands-on experience using HPLC, UV-VIS spectrophotometry, refractive index determination, pH meters, and mass spectrometry. Hands-on familiarity with titrations, extractions, filtrations, separations, simple and fractional distillations, melting and micro-boiling point determination, solubility tests, and recrystallization.  Data Management: Ableto interpret data,work with data trends,and manipulatedata usingExcel and other stats software. Experienced in data entry, records management, and report building. Familiar with reading, writing, and updating SOPs. Proficient using Excel, PowerPoint, Database, Outlook, Open Office, and others. Types 50+ wpm.  Professionalism: Exhibits excellent verbal and written communication skills gained from military service and healthcare experience. Independently solves problems whileworkingunder tightdeadlines with littleto no supervision.Demonstrates outstanding presentation skills and a mastery of working with diverse team members to accomplish complex goals. Education BS Microbiology -- University of California Davis (2014-2016) AA Mathematics and Science -- Mount San Jacinto College (2010-2014) AA Arts, Humanities, and Communication -- Mount San Jacinto College (2010-2014) Pharmacy Technician Certificate -- Naval School of Health Sciences (2002) Work Experience Hospital Concierge and Registration Clerk, January 2012 – June 2014 Community Health Systems – Fallbrook, CA Gathered, evaluated and compiled a variety of data to report progress of all customer service,whileidentifying problems and finding solutions to negative patient feedback. Registered patients for lab work and other ancillary services, verifying insurance eligibility and processing payments. Kept financial records and performed other bookkeeping duties, such as handling credit and collections and mailing monthly statements to patients . Selected Projects & Achievements:  Revamped Excel record keeping and reporting to furnish executives with more accurate patient data.  Improved efficiency by organizing faxed and mailed paperwork into a more secure and detail-oriented system.  Educated patients, physicians, and staff about various hospital services, handling more than 100 calls and visits daily.  Took charge of all Admitting department functions on weekend duty, independently covering patient registration, front desk reception, patient transport, hospital administration, and security with no direct supervision. United States Navy, Petty Officer Second Class, September 2001 – January 2010
  • 2. E-Mail: diarmato@ucdavis.edu Phone: 951.331.0143 Phone: 951.331.0143 E-Mail: diarmato@ucdavis.edu 540 W Maine Ave, Southern Pines, NC 28367 Outpatient Pharmacy Supervisor, April 2007 – January 2010 Walter Reed National Military Medical Center - Bethesda, MD Supervised and trained personnel in customer serviceand in prescription filling.Maintained accuratedata to presentmonthly statistics during quality assurance and performance improvement meetings . Weighed and measured the appropriate medications and chemical compounds to prepare a wide range of products including, suspensions, creams, solutions, ointments, capsules, and suppositories while practicing Good Manufacturing Practices. Prepared IV admixture (IV piggybacks), skillfully demonstrating aseptic technique while correctly calculating the required dilutions. Selected Projects & Achievements:  Expertly managed and supervised 20+ military and civilian pharmacy technicians to fill over 65,000 prescriptions monthly in one of the military’s busiest hospital pharmacies.  Dispensed more than 12,000 pharmaceuticals while deployed to EMF Kuwait and designed the pharmacy’s manual for Standard Operating Procedures to enhance quality and effectiveness of operations .  As Safety Petty Officer,provided 100+hours of safety trainingto 92 staff members, which resulted in the pharmacy passing two safety inspections with zero discrepancies.  Led outpatient pharmacy services through a Lean Six Sigma guided $400,000 complete internal renovation project, which helped streamline prescription processing and patient care.  Received the Patient and Family Centered Care Award of Excellence for providing outstanding customer service while implementing downtime procedures during a critical region-wide computer failure.  Spearheaded the department’s Combined Federal Campaign efforts, helping to surpass a fundraising goal of $202,000.  Volunteered over 18 hours of off-duty time to assistwith the reorganization of pharmacy medication shelves, resultingin decreased prescription processing time and improved patient satisfaction. Medical Lab Assistant, April 2004 – April 2007 USS Saipan (LHA-2), Naval Forces Command - Norfolk, Virginia Under supervision, maintained bacterial cell cultures,performed microcopy and bacteria cell counts,and performed routine sampleanalysesof human blood,urine,and other body fluids and tissues usingmanual and automated techniques.Analyzed, reviewed, and interpreted laboratory test results to determine the presence and extent of diseasewhilemonitoringquality control systems and measures. Set up and calibrated medical laboratory equipment. Autoclaved instruments to sterility for use in lab and surgery. Handled and disposed of biological samples,chemicals,and hazardous waste while following MSDS, EPA and OSHA guidelines and protocols. Selected Projects & Achievements:  Trained medical staff in the proper handling and disposal of hazardous waste following EPA and OSHA mandates.  Developed and implemented a maintenance schedule for instruments, computers, and analytical balances, which significantly reduced incidents of unplanned maintenance. Medical Assistant and Pharmacy Technician, April 2004 – April 2007 USS Saipan (LHA-2), Naval Forces Command - Norfolk, Virginia Greeted and screened patients for acute medical care, maintained and updated patient medical records, reported patient medical history and physical observationsto physician,and acted as first-responder to medical emergencies. Independently managed pharmacy operations, maintaining inventory, managing narcotics locker, reordering supplies, and dispensing medication and counseling to patients. Key Achievements:  Planned, administered, organized, and implemented all activities in relation to pharmacy operations.  As the departmental supply officer, tracked over 500 requisitions while maintaining a budget well over $100,000, contributing to a 98% material readiness.  Assisted the Medical Officer with the organization of the Cardiovascular Health Program and helped educate more than 200 service members at risk for cardiovascular disease.  Achieved high medical readiness and safety inspection ratings for the department through the upkeep and maintenance of over 80 medical spaces and the equipment contained within.
  • 3. E-Mail: diarmato@ucdavis.edu Phone: 951.331.0143 Phone: 951.331.0143 E-Mail: diarmato@ucdavis.edu 540 W Maine Ave, Southern Pines, NC 28367 Medical Assistant and Pharmacy Technician, January 2003 – April 2004 USS Gunston Hall (LSD-44), Expeditionary Strike Group Two - Virginia Beach, Virginia Helped manage virtually every aspect of a clinic, screening patients for care, conducting physical and occupational exams, administering medication and immunizations, maintaining medical records, performing data entry for electronic records, acting as a first responder to medical emergencies, teaching first aid and BLS to crew members, scheduling appointments, and assisting with the reordering of medical supplies. Helped physicians examine and treat patients, give injections, and remove sutures. Cleaned and sterilized instruments and disposed of contaminated supplies. Selected Projects & Achievements:  Assisted the supply petty officer in the inventory and reordering of medical supplies,whilemaintainingan annual budget of over $80,000.  Led efforts to revamp and reorganize the main medical supply locker, contributing more than 80 hours to reorganize hundreds of required items and equipment, which streamlined the inventory and the reordering process.  Maintained the inventory and stock of more than 90 first aid kits located throughout the ship.  As the coordinator for the sight conservation program, worked vigorously to ensure that more than 150 personnel were issued personal protective prescription eyewear, achieving a 100% readiness level at the command. Relevant Coursework  Medical Microbiology with Lab (Bacteria & Fungi)  Biochemistry & Molecular Biology with Lab  Immunology with Lab  Clinical Hematology  Virology  Medical Parasitology (Graduate Course)  Medical Entomology  Organic Chemistry with Lab (including Analytical Chemistry)  Human Physiology  Physics with Lab (including Light and Electricity)  Survey of Infectious Diseases  Application of Computers in Technology with Lab (Microsoft Office Suite, Open Office)