1. Renee March
Omaha, NE | 402-659-5691 | ReneeMarch1212@gmail.com
Objective
To secure a position where I can use my epic, and project coordination skills to help hospitals and clinics reach their goals
in EHR implementation, and meaningful use.
Epic Credentials
• Epic Credentialed in Resolute Professional Billing
• Epic Credentialed in Resolute Single Billing Office (SBO)
• Epic Credentialed in Cadence
• Epic Credentialed in Prelude
• 15 YEARS OF EXPERIENCE WITH THE REVENUE CYCLE PROCESS
Skills & Abilities
 Comprehension of Epic Big Bang Implementation, Optimization, and Maintenance processes
 Profound experience with industry standard healthcare software ex. ICD-9, CPT Codes
 Extensive knowledge of Epic SBO Resolute PB, Cadence, Prelude, and Reporting Basics
 Excellent written and oral communications skills
 Collaborative problem solving and decision making abilities
Experience
Greythorn- Bismarck ND
Credentialed Trainer SBO Resolute PB/Cadence/Reporting
June 2015- Current
 Created customized lesson plans by utilizing workflow analysis and facilitated classroom training
 Conduct functionality tests to estimate user ability, feasibility and software relevance to expectations
 Maintain correspondence with end users and provided guidance on the software relative to positions
 On-site support staff throughout Go-Live for Ambulatory Clinics, 3 Hospitals, and various billing areas

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CHI- Omaha NE
Credentialed Trainer SBO Resolute PB/Cadence
April 2013
 Collaborated with management in curriculum development including planning, revising lessons, and
conducting classroom training
 Facilitated multiple Template Building sessions and built end user templates
 Conduct functionality tests to estimate the user friendliness, feasibility and relevance of the software with the
expectations
 On site member of appointment conversion team that participated in 3 wave of implementation
 Documented end user concerns and submitted tickets to the command center for training and development.
CHI- Centra Care Saint Cloud MN
Credentialed Trainer SBO Resolute PB/ Prelude
March 2014
 Collaborate with management in curriculum development and work flow processes.
 Conduct functionality tests to estimate the user friendliness, feasibility and relevance of the software with the
expectations
 Created and facilitated webinars on Lync, go to meetings, and Webex.
CHI- St. Lukes Houston, TX
Credentialed Trainer Resolute PB
April 2015
 Collaborate with management in curriculum development and work flow processes.
 Conduct functionality tests to estimate the user friendliness, feasibility and relevance of the software with the
expectations
 Created and facilitated webinars on lync, Go to Meetings, and webex.
Education
Emergency Medical Technician Metropolitan Community College, Omaha, NE May 2011
Bryan High School Omaha, NE May 2001