Renard Williams has over 15 years of experience in customer service and accounts receivable roles. He is currently a Senior Accounts Receivable/Bankruptcy Associate at EXL Service for Cox Communications where he processes payments, researches accounts, ensures payments are applied accurately, and analyzes customer bankruptcies. Previously, he held several roles at Ferguson Enterprises including Senior Accounts Receivable Associate and Assistant Supervisor where he entered payments, analyzed customer information, and accurately posted payments. He also has experience supervising associates and evaluating processes to improve efficiency. Williams aims to enhance his management skills while providing efficient production.