Renee is a 23-year-old female citizen of Guangzhou, China with an Associate's degree in Environmental Engineering. She has over 10 years of experience in operations and process engineering roles for e-commerce companies like Meilisuho.com and Amazon, where she was responsible for warehouse management, new facility launches, process improvements, and managing teams. Her experience includes system implementations, capacity planning, process design, and troubleshooting operations.

1. Ren Wen (Renee)
Female |Single |23rd
Jul,1982 | Citizen:GuangZhou| Education:EnvironmentalEngineering
Cell:+86 13760618118 | Mail:reneerenwen@hotmail.com
Education
Guang Dong IndustryTechnologyCollege
 Associate of Environmental Engineering Sep2001 – Jul 2004
Work Experience
Meilisuho.com
 Associate director – Processdesign| Logistic Department | Oct 2014 – Now
 Be responsible forwarehouse andprocessdesign,workwithproductmanager
and technical teamforWarehouse ManagementSystem buildup.
- BuildupoperationprocessforMLS warehouse.
- BuildupWMS, OMS,TMS according to processwithtechnical team.
- Prime contactof new project/businessdevelopment,workoutbothof
processand systemsolution.
 Operationplanningforwarehouse production.
 Be responsible forcontinuallyimprovementandoptimizationforprocessand
system.
 Layout andprocessdesignforwarehouse,facilityprocurement.
- Setup 2 warehouses (GuangzhouandShanghai)
 Processrelatedknowledgesystemsetup,maintainandtraining.
 Technical supportfordailyoperationandbusinessanalysis.
 Take part inMLZZ’s processimprove andsystemoptimize.
Amazon.cn(Z.cn)
 Technical Program Manager | Operation Engineering | Sep2012 – Oct 2014
 Drive global Software projectstrial testing,implementationandroll outin
ChinaFulfillmentCenters. Keyinterface betweenFulfillmentCentersand

2. global SW developmentteamsforglobal SWprojectimplementationin
FulfillmentCentersandFulfillmentCenterproblemtrackingwithSWteam.
- Bringin pickwebUI, auto collate UI,manual SLAMUI, RebinUI, Pack
app to all CN FCs during2012- 2014.
- As single POCtake partinAmazonGift Card,Amazon Gift,Kindle,MLPS,
ex-USto CN,ChinaPrime,Web-activatedGiftCard CN,Ultra-fast
delivery during2012-2014.
- Consideringall relatedareaandprocesson the project,workout the
detail implementplanforoperationto carry out. Includingnecessary
process/SOP change,equipment/deviceandlaborcalculation,etc.
Estimate the probable productivity oroperationimpact,workoutalong
termsolutionforitif there’sany.
 Gather ChinaFulfillmentCenterprocess/Software requirements,analyze,
designthe newprocessandelaborate themintotechnical feature
requirementsandworkwithSoftware developmentteamsforrealization.
- Participate inthe AFT(AmazonFulfillmentTechnologies) summitin
IndianapolisUS. 2012, work withtechnical teamaboutsystemdesign
and application.Bringinanew processmodel foroutboundpackage
shippingtools,anddeliverythe new processinall CN FCs.
- Bringin a New Invoice systemspecificforChina. Chinarevenue
requiringinvoice printingbywhichhave uploadedintosystemand
mappedtocustomerorder. Work withCN Tax team to understand
requirementandtranslate ittoSDE as a systemrequirement.Asauser
fromoperationside,workwithSDEforfront page and processdesign.
Setup SOPfor operationtraining,the new tool wassuccessfully
launched intotal 15 fulfillmentcenterin2012.
 National operationproblemsolvingandrootcause trackingwithGlobal SW
team.Data analysisforabnormalitiesof operation reports/plans,workout
necessarilyimprovementplanforproperprocess.
- Lead analysisof CN Customerconcessionreportwhichisanoperation
reportindicatednon-ontime deliveryandpromise brokenshipments.
Look intoeachindividual case tofindoutthe rootcause of delay-
shipping,thenworkout a new standardof processand an operation
trackingreportto preventthe delay.
- Track dailyordertrend closely,give operationheads-upabout
predictable abnormal andadvice onoperationadjustment.
- Take part inannual operationplanning (OP1/2) andpeak operation
guideline established.According tosellsandinventoryforecast,work
out an operationplanandnecessaryprocessimprovementforthe
comingyear/peakperiod. Includingproductionequipment,work
stations, device,supplyanddraftHCcalculation.

3.  Identifythe long-termsystemsinitiativesandprocessimprovementsmost
valuable toChinaOperationsanddrive the implementationthe identified
changes.
- Spend2 weeksin4 FCs inPhoenix CityUS.forprocessstudying. Then
standardizedall Keyprocessandconfigurationforall CN FCs,workout a
setof standardprocessas a most efficientprocessbystudyinggood
practice from US, drive the implementtoall CN FCs,more than 15%
pickingproductivityimproved.
- Works withSDE introduce anew processforpickingto CN,Flow pick.
Invoice,aChinaspecificfeature,isablockissue againforthe process.I
workwithglobal SDE to debugandprocessimprove, kill the invoice
printinglatencyfrom30” to 6”, and deployed the change toall CN FCs
for a LARGE shipmentprocess,and,processedasastandardprocessfor
such shipments,more than30% productivityimprovedbythis.
 NewFulfillmentCenterprocessstructure andSWconfigurationdesignand
implementation.
- To improve delivery speedunderNew CN topology,some of UrbanFCs
needtobe setupfortire 1 cities.Inthe same time,processincurrent
FCs needto be improvedtocatch up the aggressive promise. The
processdesignneedstoconsidereitherof topstrategyandoperation
labor.
- Drive 5 fulfillmentcenterlaunchedduring2012-2013. NNG1 (NanNing),
CAN4 (GuangZhou), CTU4 (ChengDu), WUH2 (Wu Han), SHA3 (Shang
Hai).
- Take part inlayout,processdesign,systemconfigurationandvirtual,
physical testingforall of New FulfillmentCenterinChina.
- CTU4/WUH2, isthe first2 half-automationFCslaunchedin Apr, 2013,
and SHA3 isa fullyautomationFClaunched bythe endof 2013. I drove
the conveyordesignandtestingwithvendor andSDE.Conveyoriswork
for pickingtote routing,supportingforoutboundfulfillmentprocess.
Work withvendorandSDE for virtual testingbetweenAmazonWMS
(Warehouse ManagementSystem) andvendorsystem.Onsitephysical
testingwithoperationteamandvendortoworkoutphysical process.
Work out setof systemconfigurationforconveyorsitesspecific.
 OperationsEngineer| Operation Engineering |Apr 2011 – Sep 2012
 FulfillmentCenterdailyoperationsupport.
- Trouble shooting
- Processimprovement
- Configuration

4.  Capacityplanning
- Tooling,stationandlayoutupdate percapacityrequirement
 Drive global Software projectstrial testing,implementationandroll out.
- UnifyStowTool,UnifyPack tool roll outto all CN FCs.Take part in
Activity-basedcostingprojectroll outtoCAN1.
 Identifythe long-termsystemsinitiativesandprocessimprovementsmost
valuable toChinaOperationsanddrive the implementationthe identified
changes.
- ReplenishmentprocessforReserveBin.Asanew Bintype introducedto
CN,whichcan’t pickfrom itdirectly.Drive systemtestingandprocess
designfromthe verybeginning,setupSOPforassociate training.
 NewFulfillmentCenterprocessstructure andSWconfigurationdesignand
implementation.
- Drive CAN1(GuangZhou) Phase IIexpansionandinventorymove
process.Take part in 2 new fulfillmentcenterlaunch, XMN2(XiaMen),
SHA2 (KunShan).
 Area Manager | Operation FulfillmentCenter|Oct 2009 – Apr 2011
 In chargedof Transferout,Sort ProblemSolve,CustomerReturnteamasArea
Manager inCAN1 (GuangZhou). Be responsibleforKPIsof these production
group, includingproductivity,quality,safetygoal. Take care of associates
performance control andannual review.
 Work as site ACES (reportingtosite GM), Drive processimprovement Kaizen
projectsinCAN1(GuangZhou),achievedannualsaving800KRMB.
 Take care of mostof operationreportsforCAN1, includingdataanalyze and
operationfollowupactions.
 Training Administrator | OperationFulfillmentCenter|Dec 2007 – Oct 2009
 Dailyassociate trainingschedule andplanning.
 Studyand testfor all Amazonsystemasa SuperUser in Fusionprojectatthe
verybeginningonbehalf of CAN1(GuangZhou).
 Translate SOPand character stringsof all systemtools.
 Deploymentandmanagers/associatestraininginCAN1(GuangZhou). Take
part insystemlaunchand operationsupportasproblemsolver.