SlideShare a Scribd company logo
Copyright Andy Ng
Remote
Training
Success
Andy Ng
Author Trainer Coach
Asia Coaching Trainingandythecoach@gmail.com
God of
Fortune to You
Copyright Andy Ng
Your Author Trainer Coach Andy Ng
• CA with MBA from UK with 33 years
experience
• Nominee of ‘Spirit of Enterprise’ 2007
• Former Director of Finance & HR of
Japanese MNC Allied Telesis International
• Licensed Business Coach with Action
International 2001 to 2007
• Coached and trained over 13,945 people
in 16 countries since 2001
• Since 2017, has been doing online
training via YouTube, Udemy, Zoom,
Facebook and WeChat
www.fb.com/Andy
TheCoach
Copyright Andy Ng
Author of the
World’s 1st &
Only Practical
Book on
WeChat:
bit.ly/Andywc
m94e
Copyright Andy Ng
5
To Make Sure You Get the
Most Out of Your Learning ...
I KNOW
Your Reticular
Activating
System…
Whatever You
Focus On GROWS
What I Choose to Get
Out from Today’s Learning …
Copyright Andy Ng
Start
Success
Give Up
Lockdown
Restrictions
Positive Little Business
1. Do Remote Training
2. Don’t limit yourself to
in-person training
3. Do limitless business
4. Reduce cost to zero
Not easy to meet physically
People prefer online
Trainees work from home
Training Business Situation
Change
business
model
Timely and Orderly
Copyright Andy Ng
Either We Evolve or We Become Extinct
9
Copyright Andy Ng
1. Remote Training Old but Effective Ways
2. Top 10 Benefits of Remote Training
3. Five Ways to Remote Training Success
4. What to DIY Training Videos with 5 Nos
5. How to Replicate the Positive Attributes of
Physical Training in Remote Training
6. How to Use Zoom Effectively
7. How to Wake People Up Remotely
8. The Ultimate: One Family Same Roots
Remote Training Success
Copyright Andy Ng
What is Remote Training?
Copyright Andy Ng
6 Mistaken Beliefs About Remote Training
1. Not for me
2. Too technical
3.
Can’t close sales
4. No personal
touch
5. Not Secure
6. Just a Fad
Remote training has been
around the dawn of phones
As simple as a Phone call
Remote sales closing is
happening all the time
Feeling doesn’t need physical
touch
More secure than other training
Remote Training is here to stay
Truths
Copyright Andy Ng
Who Wants to Risk their Health by
Training physically?
If you don’t train remotely, you are OUT!
People already used to
buying remotely (eg stock
market, Grab, Toubao, e-
government etc)
Copyright Andy Ng
Trainers Hate
Remote Training
or Love It!
Get Rid of
Competitors and
Get Closer to
Market anywhere,
anytime
Copyright Andy Ng
15
Remote Training Old but Effective Ways
Correspondence Learning
Purchase Training Materials
Phone Coaching
SMS and Messaging
E-mail Learning
Message Broadcast
Radio and TV Shows
Internet discussions
Group chats
Social media: FB, YouTube, WhatsApp, WeChat
Newspapers
Daily
Learning
Copyright Andy Ng
A 0.0001% of 3.8B is 3,800 people
Copyright Andy Ng
17
Why People Remote Training See as Hard?
1. No chance to Build Rapport and Trust Quickly
2. Your Strength is determined by IT and how you use it
3. Your Presence is reduced to a small image and voice
4. You’re competing for Attention with Lots of Distractions
5. Many Challenges beyond our control eg internet, IT
6. You either get More Energized or Tired
7. Need more Follow-Up and Warming up of Trainees
Copyright Andy Ng
18
Remote Training Top Benefits
Once learned, can replicate easily
More focused less distraction (no travelling)
Small businesses can be big and impressive (remotely)
Location is not the costly physical but your mind and heart
Limitless training presentations (use of recorded materials)
Lesser arguments as trainees tend to stick to what’s written
Lesser dependence on quantity and quality of trainers
1
2
4
3
5
6
7
Copyright Andy Ng
19
Remote Training Other Benefits
1
2
4
3
5
6
7
8. Reach out to the
Younger and More
Affluent Market
9. Little need for
impressive
showmanship
10. Easier to
Systematize
and Replicate
Copyright Andy Ng
20
1
2
4
3
5
6
7
No more
Trainers but
Digital
Influencers
Copyright Andy Ng
21
5 Ways to Remote Training Success
1
2
4
3
5
6
7
Right Equipment
Right Target
Train Interestingly
After Course Service
Close with Irresistible Offer
Copyright Andy Ng
22
Right Equipment
1
2
4
3
5
6
7
Min. Mid-range
smartphones
max 2 years old
Good Webcam
or Get Logitech
Brio webcam
External
speakers
Microphone
or Earpiece
Tripod for
camera
Lighting and
Backdrop
Copyright Andy Ng
23
Right Target
1. Tech savvy or keen to try out (Ensure they
know how to operate the tools)
2. People with Time, People and Money
problems
3. People that already want to learn
4. Different media different target audience
• Corporate: Zoom, Teams, Meet
• Individuals: FB Live, YouTube Live, Group Chats, Zoom
• All: YouTube Links
Copyright Andy Ng
24
Present Attractively
1. Short Attention Span with many Distractions
2. Tune in to the World’s No. 1 radio: WIIFM
(What’s In It For Me?)
3. Timely information
4. Be natural, be imperfect, Present from your
Heart
5. Use Videos
Copyright Andy Ng
What Keeps
People
Awake at
Night?Love &
A Picture Speaks a
Thousand Words
A Video Moves a
Thousand Hearts
Copyright Andy Ng
Strengths of Videos
1. No language or education barriers
2. Get shared 10 times > articles
• My LKY video on FB in 2015 has > 170,000 views
3. Complement all other tools
4. People can FEEL you more than
photos and articles. You build
trust easier with videos
5. Pre-record your videos and you
can reach out to large number of
people simultaneously
Create Your own YouTube Channel
Copyright Andy Ng
How to create videos with 5 NOs:
No Equipment, No Help,
No Cost, No Time and No Know-how
You need:
1. Smartphone with good MP front camera and can record HD
videos with minimum 720 fps
2. Tripod
3. Ear-piece (wireless) or microphone (not true wireless earbuds
4. Free editing apps: eg Viva Video, VideoShow and Magisto
5. Screen recorder app: DU Recorder, MS Powerpoint
6. Copyright-free music (found in many editing apps)
Copyright Andy Ng
30
How to Create 5 Types of Videos
1. Stitch pictures with music (Adobe Clip)
2. Edit, sub-titles and music to video (VivaVideo)
3. Cinematic effects videos (Magisto)
4. PC Screen Recording videos (PowerPoint,
Zoom and ispringrecorder) “Microsoft 365 sub
5. DU (phone) Recorder to record You and
PowerPoint slides
Copyright Andy Ng
3 Things to Do in Remote Training
Show
and Tell
After
course
Service
Turn 1-time
Trainees into
Raving Fans
Copyright Andy Ng
B
After Course Service with HEART
Copyright Andy Ng
ACT
Show Trainees Value of Apply Learning
+ - X /
Copyright Andy Ng
34
5 Ways to Remote Training Success
1
2
4
3
5
6
7
Right Equipment
Right Target
Train Interestingly
After Course Service
Close with Irresistible Offer
ACT
35
Neuro Linguistic Programming
ACT
Match and Mirror your audience’s
36
Copyright Andy Ng
5 Zoom Tips to Make Your Webinars Not Boring
Copyright Andy Ng
38
Zoom Top 5 Tips
5. Look at the Camera, not your slides
4. Be Brief with few Silence
3. Know Your Next Point
2. Prime your audience (Gallery view)
1. Prepare the Stage
Copyright Andy Ng
39
You Can Have All the Attributes of Physical Training
Food Networking
Music,
Ambience
Can multi-
task
Activities
Ask
Questions
easily
Can refer to
handouts
Not on
camera
Can move
about
Copyright Andy Ng
40
Zoom has Added Benefits
No Travel hassles
No Unnecessary Delays
No Need to Dress Up and Be Impressive
Can eat meals during training
No Cost of Venue and F & B costs (for attendees too)
No Risk of being sold by people there
Can be in 2 trainings at the same time
1
2
4
3
5
6
7
Zoom can meet anyone across the globe at zero cost
How to be Passionate in Remote Training?
Never look into their eyes
Look Passionately into the Camera ONLY
Have Vocal Variety and Body Language
How to
wake
people up
Remotely
Copyright Andy Ng
How to Wake People Up in Remote Training
card
call
visit
action
1. People only remember 10% of what they hear (48 hrs)
2. You need to put You into the center instead of the
slides. Pause ‘share screen’ often
3. Less heavy slides with more Vocal Variety
4. Ask audience to do with you (write on paper, take
notes)
5. Reduce audience multi-tasking by asking questions
to specific persons, catching them by surprise
6. Focus on their Goals. Get them to write their goals at
the start of meeting
Copyright Andy Ng
It’s All
about Your
Interactions
and
Sincerity
Copyright Andy Ng
1. Remote Training Old but Effective Ways
2. Top 10 Benefits of Remote Training
3. Five Ways to Remote Training Success
4. What to DIY Training Videos with 5 Nos
5. How to Replicate the Positive Attributes of
Physical Training in Remote Training
6. How to Use Zoom Effectively
7. How to Wake People Up Remotely
8. The Ultimate: One Family Same Roots
Remote Training Success
Nothing happens
until someone gets
trained
Ultimately, Remote
Training creates A
Better World
We are one family with the same roots
Copyright Andy Ng
Your top
Takeaways
Today:
Action Plan
Copyright Andy Ng
Quote from Andy Ferrari Norman
Copyright Andy Ng
Remote
Training
Success
Andy Ng
Author Trainer Coach
Asia Coaching Trainingandythecoach@gmail.com

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Remote Training Success: How to Conduct Online Training and Make Big Bucks

  • 1. Copyright Andy Ng Remote Training Success Andy Ng Author Trainer Coach Asia Coaching Trainingandythecoach@gmail.com
  • 3. Copyright Andy Ng Your Author Trainer Coach Andy Ng • CA with MBA from UK with 33 years experience • Nominee of ‘Spirit of Enterprise’ 2007 • Former Director of Finance & HR of Japanese MNC Allied Telesis International • Licensed Business Coach with Action International 2001 to 2007 • Coached and trained over 13,945 people in 16 countries since 2001 • Since 2017, has been doing online training via YouTube, Udemy, Zoom, Facebook and WeChat www.fb.com/Andy TheCoach
  • 4. Copyright Andy Ng Author of the World’s 1st & Only Practical Book on WeChat: bit.ly/Andywc m94e
  • 5. Copyright Andy Ng 5 To Make Sure You Get the Most Out of Your Learning ... I KNOW
  • 6. Your Reticular Activating System… Whatever You Focus On GROWS What I Choose to Get Out from Today’s Learning …
  • 7. Copyright Andy Ng Start Success Give Up Lockdown Restrictions Positive Little Business 1. Do Remote Training 2. Don’t limit yourself to in-person training 3. Do limitless business 4. Reduce cost to zero Not easy to meet physically People prefer online Trainees work from home Training Business Situation Change business model
  • 9. Copyright Andy Ng Either We Evolve or We Become Extinct 9
  • 10. Copyright Andy Ng 1. Remote Training Old but Effective Ways 2. Top 10 Benefits of Remote Training 3. Five Ways to Remote Training Success 4. What to DIY Training Videos with 5 Nos 5. How to Replicate the Positive Attributes of Physical Training in Remote Training 6. How to Use Zoom Effectively 7. How to Wake People Up Remotely 8. The Ultimate: One Family Same Roots Remote Training Success
  • 11. Copyright Andy Ng What is Remote Training?
  • 12. Copyright Andy Ng 6 Mistaken Beliefs About Remote Training 1. Not for me 2. Too technical 3. Can’t close sales 4. No personal touch 5. Not Secure 6. Just a Fad Remote training has been around the dawn of phones As simple as a Phone call Remote sales closing is happening all the time Feeling doesn’t need physical touch More secure than other training Remote Training is here to stay Truths
  • 13. Copyright Andy Ng Who Wants to Risk their Health by Training physically? If you don’t train remotely, you are OUT! People already used to buying remotely (eg stock market, Grab, Toubao, e- government etc)
  • 14. Copyright Andy Ng Trainers Hate Remote Training or Love It! Get Rid of Competitors and Get Closer to Market anywhere, anytime
  • 15. Copyright Andy Ng 15 Remote Training Old but Effective Ways Correspondence Learning Purchase Training Materials Phone Coaching SMS and Messaging E-mail Learning Message Broadcast Radio and TV Shows Internet discussions Group chats Social media: FB, YouTube, WhatsApp, WeChat Newspapers Daily Learning
  • 16. Copyright Andy Ng A 0.0001% of 3.8B is 3,800 people
  • 17. Copyright Andy Ng 17 Why People Remote Training See as Hard? 1. No chance to Build Rapport and Trust Quickly 2. Your Strength is determined by IT and how you use it 3. Your Presence is reduced to a small image and voice 4. You’re competing for Attention with Lots of Distractions 5. Many Challenges beyond our control eg internet, IT 6. You either get More Energized or Tired 7. Need more Follow-Up and Warming up of Trainees
  • 18. Copyright Andy Ng 18 Remote Training Top Benefits Once learned, can replicate easily More focused less distraction (no travelling) Small businesses can be big and impressive (remotely) Location is not the costly physical but your mind and heart Limitless training presentations (use of recorded materials) Lesser arguments as trainees tend to stick to what’s written Lesser dependence on quantity and quality of trainers 1 2 4 3 5 6 7
  • 19. Copyright Andy Ng 19 Remote Training Other Benefits 1 2 4 3 5 6 7 8. Reach out to the Younger and More Affluent Market 9. Little need for impressive showmanship 10. Easier to Systematize and Replicate
  • 20. Copyright Andy Ng 20 1 2 4 3 5 6 7 No more Trainers but Digital Influencers
  • 21. Copyright Andy Ng 21 5 Ways to Remote Training Success 1 2 4 3 5 6 7 Right Equipment Right Target Train Interestingly After Course Service Close with Irresistible Offer
  • 22. Copyright Andy Ng 22 Right Equipment 1 2 4 3 5 6 7 Min. Mid-range smartphones max 2 years old Good Webcam or Get Logitech Brio webcam External speakers Microphone or Earpiece Tripod for camera Lighting and Backdrop
  • 23. Copyright Andy Ng 23 Right Target 1. Tech savvy or keen to try out (Ensure they know how to operate the tools) 2. People with Time, People and Money problems 3. People that already want to learn 4. Different media different target audience • Corporate: Zoom, Teams, Meet • Individuals: FB Live, YouTube Live, Group Chats, Zoom • All: YouTube Links
  • 24. Copyright Andy Ng 24 Present Attractively 1. Short Attention Span with many Distractions 2. Tune in to the World’s No. 1 radio: WIIFM (What’s In It For Me?) 3. Timely information 4. Be natural, be imperfect, Present from your Heart 5. Use Videos
  • 25. Copyright Andy Ng What Keeps People Awake at Night?Love &
  • 26. A Picture Speaks a Thousand Words A Video Moves a Thousand Hearts
  • 27. Copyright Andy Ng Strengths of Videos 1. No language or education barriers 2. Get shared 10 times > articles • My LKY video on FB in 2015 has > 170,000 views 3. Complement all other tools 4. People can FEEL you more than photos and articles. You build trust easier with videos 5. Pre-record your videos and you can reach out to large number of people simultaneously
  • 28. Create Your own YouTube Channel
  • 29. Copyright Andy Ng How to create videos with 5 NOs: No Equipment, No Help, No Cost, No Time and No Know-how You need: 1. Smartphone with good MP front camera and can record HD videos with minimum 720 fps 2. Tripod 3. Ear-piece (wireless) or microphone (not true wireless earbuds 4. Free editing apps: eg Viva Video, VideoShow and Magisto 5. Screen recorder app: DU Recorder, MS Powerpoint 6. Copyright-free music (found in many editing apps)
  • 30. Copyright Andy Ng 30 How to Create 5 Types of Videos 1. Stitch pictures with music (Adobe Clip) 2. Edit, sub-titles and music to video (VivaVideo) 3. Cinematic effects videos (Magisto) 4. PC Screen Recording videos (PowerPoint, Zoom and ispringrecorder) “Microsoft 365 sub 5. DU (phone) Recorder to record You and PowerPoint slides
  • 31. Copyright Andy Ng 3 Things to Do in Remote Training Show and Tell After course Service Turn 1-time Trainees into Raving Fans
  • 32. Copyright Andy Ng B After Course Service with HEART
  • 33. Copyright Andy Ng ACT Show Trainees Value of Apply Learning + - X /
  • 34. Copyright Andy Ng 34 5 Ways to Remote Training Success 1 2 4 3 5 6 7 Right Equipment Right Target Train Interestingly After Course Service Close with Irresistible Offer
  • 36. ACT Match and Mirror your audience’s 36
  • 37. Copyright Andy Ng 5 Zoom Tips to Make Your Webinars Not Boring
  • 38. Copyright Andy Ng 38 Zoom Top 5 Tips 5. Look at the Camera, not your slides 4. Be Brief with few Silence 3. Know Your Next Point 2. Prime your audience (Gallery view) 1. Prepare the Stage
  • 39. Copyright Andy Ng 39 You Can Have All the Attributes of Physical Training Food Networking Music, Ambience Can multi- task Activities Ask Questions easily Can refer to handouts Not on camera Can move about
  • 40. Copyright Andy Ng 40 Zoom has Added Benefits No Travel hassles No Unnecessary Delays No Need to Dress Up and Be Impressive Can eat meals during training No Cost of Venue and F & B costs (for attendees too) No Risk of being sold by people there Can be in 2 trainings at the same time 1 2 4 3 5 6 7
  • 41. Zoom can meet anyone across the globe at zero cost
  • 42. How to be Passionate in Remote Training? Never look into their eyes Look Passionately into the Camera ONLY Have Vocal Variety and Body Language
  • 44. Copyright Andy Ng How to Wake People Up in Remote Training card call visit action 1. People only remember 10% of what they hear (48 hrs) 2. You need to put You into the center instead of the slides. Pause ‘share screen’ often 3. Less heavy slides with more Vocal Variety 4. Ask audience to do with you (write on paper, take notes) 5. Reduce audience multi-tasking by asking questions to specific persons, catching them by surprise 6. Focus on their Goals. Get them to write their goals at the start of meeting
  • 45. Copyright Andy Ng It’s All about Your Interactions and Sincerity
  • 46. Copyright Andy Ng 1. Remote Training Old but Effective Ways 2. Top 10 Benefits of Remote Training 3. Five Ways to Remote Training Success 4. What to DIY Training Videos with 5 Nos 5. How to Replicate the Positive Attributes of Physical Training in Remote Training 6. How to Use Zoom Effectively 7. How to Wake People Up Remotely 8. The Ultimate: One Family Same Roots Remote Training Success
  • 47. Nothing happens until someone gets trained Ultimately, Remote Training creates A Better World We are one family with the same roots
  • 48. Copyright Andy Ng Your top Takeaways Today: Action Plan
  • 49. Copyright Andy Ng Quote from Andy Ferrari Norman
  • 50. Copyright Andy Ng Remote Training Success Andy Ng Author Trainer Coach Asia Coaching Trainingandythecoach@gmail.com