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Offshore Staffing Solutions
Remote
Resources
Asia Pacific | Europe | Americas | Middle East
Company Profile 2017
Accelerating Stronger Growth
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com2
Offshore Staffing Solutions
Remote Resources is an
offshore staffing provider
specialized in digital
consulting and software
development.
Accelerating Stronger Growth
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com3
Company Facts & Figures
2012
Founded
150+
Number of Staff
35,000+
Candidate Database
16
Client Countries
7
Languages Spoken
6
Nationalities
30
Median Age
6
Offices
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com4
Our Leadership Team
Callum Fergie
CEO & Founder
Oanh Tran
CFO
We are a global and dynamic team of industry experts that deliver customized global solutions
for our partners accelerating their growth and profitability.
Victor Vautrin
Head of Europe
Thinh Nguyen
PMO Director
Kim Bui
Operations Director
Johnny
CTO
Hang Dang
Head of Australasia
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com5
Our Mission
“Our mission is to grow our clients’
business success by driving global
solutions that will accelerate their
growth, flexibility and profitability.”
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com6
Offshore Staffing SolutionsAccelerating Stronger Growth
Remote Resources provides the
platform to hire your own staff in
Vietnam, hosted, supported and
managed in our offices.
Remote Resources creates,
deploys and maintains software
solutions that will streamline
your business.
Remote Resources creates,
implements and maintains
digital campaigns to drive your
brand’s visibility,
competitiveness and growth.
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com7
Offshore Staffing SolutionsAccelerating Stronger Growth
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com8
Setting up an offshore team will allow you to invest into your growth by significantly reducing
your manpower costs.
Offshore Staffing & Recruitment
Remote Resources provides the platform to hire your own staff in Vietnam, hosted, supported
and managed in our offices.
Your Company
Management
Remote Resources
Management & Infrastructure
Your Offshore Staff
Vietnam
Onshore
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com9
Our Disciplines
Virtual Assistance Writing Accounting & Bookkeeping Administrative Customer Support
Design/UX/UI Graphic Design 3D & Animation Architecture & Design Engineering
Mobile Development Web Development Software Development Internet Marketing Technical Support
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com10
Client Benefits
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com11
Offshore Staffing & Recruitment Process
Consultation
Cost
Proposal &
Terms Of
Business
Requirement
Analysis
Talent
Acquisition &
Team
Assembly
Pilot-to-
operations
Performance
Management
Assess & Scale
1 – 5 days 1 – 6 weeks
4 - 8 weeks Continuous
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com12
Offshore Staffing & Recruitment
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com13
Offshore Staffing SolutionsAccelerating Stronger Growth
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com14
We are passionate about creating
robust and innovative software that
will streamline our client's
business.
Digital Consulting & Software Development
Remote Resources creates,
deploys and maintains software
solutions that will streamline your
business.
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com15
Client Benefits
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com16
Business
Requirements
Solution Design Implementation
Testing Deployment
Digital Consulting Process
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com17
Offshore Staffing SolutionsAccelerating Stronger Growth
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com18
Remote Resources creates,
implements and maintains digital
campaigns to drive your brand’s
visibility, competitiveness and
growth.
Digital Marketing & Media
Remote Resources is an end-to-
end provider of digital marketing
services. Whether you’re looking
for a turnkey managed strategy, an
independent audit, or services
specific to a short-term campaign,
our experience and approach are
sure to prove to be a valuable
asset.
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com19
Client Benefits
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com20
Identify Consult Create
Discuss Implement Assess ROI
Digital Marketing & Media Process
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com21
Offshore Staffing SolutionsAccelerating Stronger Growth
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com22
Our DNA
Causes
Values
Culture
Whilst being immersed in a client’s offshore team, employees can engage their skilled
profession in an international landscape, enabling them to grow and reach their full potential.
Our Company Culture, Our Values and Our Causes underline everything we do.
Our DNA
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com23
Culture
Thought Leadership
Best Practice
Professional Development
Personal Development
Hobbies & Interest
Values
Transparent
Dynamic
Global
Responsible
Flexible
Causes
Environment
Homeless & Disabled
Wildlife Protection
Poverty Alleviation
Family & Community
Our DNA
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com24
We treasure our employees
and always make sure to
provide a professional yet
friendly and fun working
environment.
Work hard. Play hard.
Yoga classes Monthly birthday celebrations English classes
Theme dress up day –
Sports day
Board Games
Employee Engagement
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com25
At Remote Resources, it is
in our DNA to give back to
community.
Clean up day Local orphanage volunteering Fundraising events
Corporate Social Responsibility
Charity events for
Mid-autumn Festival
Disaster relief support
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com26
• SME / Enterprise Markets
• Legal Framework
• Optional Ownership
• Transparency
• Data Security Measures
• State of the Art Facilities
• Client Specific Infrastructure
• Scalable Solutions
• Performance Managed Services
• Technical Integration
• Operational Excellence
• Training & Development
The Right Partner
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com27
Centralized Management
Physical Security
- Environmental monitoring
- Badge systems
- Fingerprint entry
- Sign in / out logs
- Pass back security
- CCTV
- Guards
Information Security
- VPN
- Firewalls
- IDS & IPS
- PGP
- Log management
- Anti-virus / spyware
- 2 factor authentication
- Visual authentication
- Network forensics
- Content protection
- Vulnerability management
Operations
- 24 x 7 x 365 automated monitoring
•Auto escalation with drill down capabilities
•Router, server, application layer monitoring
•N+1 design
•Multilevel / multisource alerts
•Automated testing
- Geographical redundancy / business continuity
•Hardened data centers
•Real-time data sync
•Full redundancy
•Full tested BCP strategy
- Web based standard and custom reporting
IT Infrastructure & Security
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com28
Our Offices
Operations
Kumho Asiana
Capacity: 200 seats
Operations
Lottery Tower
Capacity: 200 seats
Representative
Office
Australia
Head Office
Marina Bay
Financial Centre
Representative
Office
Canada
Representative
Office
Spain
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com29
Capacity of 400+
work stations
Our Delivery Centers
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com30
Our Clients
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com31
Our Client’s Voice
«At Magmic, we've been extremely happy with our partnership with Remote Resources. Through
them, we've on-boarded an extremely technically proficient team that is diligent, hard-working, and
takes great pride in the work they do. We look forward to growing our partnership even further
and tapping in to the vast talent pool in Vietnam.»
Mo Agha
President
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com32
Our Employee’s Voice
«I joined Remote Resources three years ago and was quickly amazed by how friendly and helpful
the staff and even the management team was towards myself and other colleagues of mine. Being
an remote employee has considerably broadened my knowledge and enhanced my skills as I get
to work directly with those who are based in a native speaking nation including co-workers,
company clients, suppliers and authorities which brings the impression of working overseas but
without a need of moving. These experiences will surely bring me a mastery over others working at
the same position in the market by comparison. As a member of Remote Resources, various
activities await my participation on a monthly basis from academic such as English language
classes to entertainment such as cinema nights out and company parties, to even yoga class to
help stay in shape. The company has been by degrees furnished to meet the needs of employees.
To me, every day at work is a joy. »
Nhu Luu
Business Coordinator
Offshore Staffing SolutionsAccelerating Stronger Growth
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com34
Facts & Figures of Vietnam and Vietnamese Talent
1st
Cost-effective outsourcing
country globally*
* Sources: Tholons Services Globalization Index 2017
+55M
Within Employment
Age Group
97.3%
Literacy Rate
≈50% to 70%
Less compared with average
salaries of employees in developed
countries
English is the most
popular foreign
language
≈1M
Bachelor’s degree
every year
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com35
Ho Chi Minh City as An Offshore Destination
Cost
Labor cost in HCMC is
considered the cheapest in
all potential outsourcing
destinations.
Workforce
The population is young,
literate. In addition, majority
possess pro-Western mindset.
National Stability
From an economic standpoint,
HCMC has a strong and robust
economy.
Government Incentives
The government is not only clearly
improving S&T, but also reforming
and investing in infrastructure and
professional training.
Nature Incentives
The mother nature is clearly loving
and favoring HCMC, particularly in
the absence natural disasters.
Asia Pacific | Europe | Americas | Middle East
www.RemoteResources.com36
How can Remote Resources support you?
www.remoteresources.com
Contact us: cmf@remoteresources.com
Visit us: Kumho Asiana Plaza
39 Le Duan, District 1
HCMC, Vietnam

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Remote resources company_profile_2017

  • 1. Offshore Staffing Solutions Remote Resources Asia Pacific | Europe | Americas | Middle East Company Profile 2017 Accelerating Stronger Growth
  • 2. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com2 Offshore Staffing Solutions Remote Resources is an offshore staffing provider specialized in digital consulting and software development. Accelerating Stronger Growth
  • 3. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com3 Company Facts & Figures 2012 Founded 150+ Number of Staff 35,000+ Candidate Database 16 Client Countries 7 Languages Spoken 6 Nationalities 30 Median Age 6 Offices
  • 4. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com4 Our Leadership Team Callum Fergie CEO & Founder Oanh Tran CFO We are a global and dynamic team of industry experts that deliver customized global solutions for our partners accelerating their growth and profitability. Victor Vautrin Head of Europe Thinh Nguyen PMO Director Kim Bui Operations Director Johnny CTO Hang Dang Head of Australasia
  • 5. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com5 Our Mission “Our mission is to grow our clients’ business success by driving global solutions that will accelerate their growth, flexibility and profitability.”
  • 6. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com6 Offshore Staffing SolutionsAccelerating Stronger Growth Remote Resources provides the platform to hire your own staff in Vietnam, hosted, supported and managed in our offices. Remote Resources creates, deploys and maintains software solutions that will streamline your business. Remote Resources creates, implements and maintains digital campaigns to drive your brand’s visibility, competitiveness and growth.
  • 7. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com7 Offshore Staffing SolutionsAccelerating Stronger Growth
  • 8. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com8 Setting up an offshore team will allow you to invest into your growth by significantly reducing your manpower costs. Offshore Staffing & Recruitment Remote Resources provides the platform to hire your own staff in Vietnam, hosted, supported and managed in our offices. Your Company Management Remote Resources Management & Infrastructure Your Offshore Staff Vietnam Onshore
  • 9. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com9 Our Disciplines Virtual Assistance Writing Accounting & Bookkeeping Administrative Customer Support Design/UX/UI Graphic Design 3D & Animation Architecture & Design Engineering Mobile Development Web Development Software Development Internet Marketing Technical Support
  • 10. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com10 Client Benefits
  • 11. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com11 Offshore Staffing & Recruitment Process Consultation Cost Proposal & Terms Of Business Requirement Analysis Talent Acquisition & Team Assembly Pilot-to- operations Performance Management Assess & Scale 1 – 5 days 1 – 6 weeks 4 - 8 weeks Continuous
  • 12. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com12 Offshore Staffing & Recruitment
  • 13. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com13 Offshore Staffing SolutionsAccelerating Stronger Growth
  • 14. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com14 We are passionate about creating robust and innovative software that will streamline our client's business. Digital Consulting & Software Development Remote Resources creates, deploys and maintains software solutions that will streamline your business.
  • 15. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com15 Client Benefits
  • 16. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com16 Business Requirements Solution Design Implementation Testing Deployment Digital Consulting Process
  • 17. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com17 Offshore Staffing SolutionsAccelerating Stronger Growth
  • 18. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com18 Remote Resources creates, implements and maintains digital campaigns to drive your brand’s visibility, competitiveness and growth. Digital Marketing & Media Remote Resources is an end-to- end provider of digital marketing services. Whether you’re looking for a turnkey managed strategy, an independent audit, or services specific to a short-term campaign, our experience and approach are sure to prove to be a valuable asset.
  • 19. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com19 Client Benefits
  • 20. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com20 Identify Consult Create Discuss Implement Assess ROI Digital Marketing & Media Process
  • 21. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com21 Offshore Staffing SolutionsAccelerating Stronger Growth
  • 22. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com22 Our DNA Causes Values Culture Whilst being immersed in a client’s offshore team, employees can engage their skilled profession in an international landscape, enabling them to grow and reach their full potential. Our Company Culture, Our Values and Our Causes underline everything we do. Our DNA
  • 23. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com23 Culture Thought Leadership Best Practice Professional Development Personal Development Hobbies & Interest Values Transparent Dynamic Global Responsible Flexible Causes Environment Homeless & Disabled Wildlife Protection Poverty Alleviation Family & Community Our DNA
  • 24. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com24 We treasure our employees and always make sure to provide a professional yet friendly and fun working environment. Work hard. Play hard. Yoga classes Monthly birthday celebrations English classes Theme dress up day – Sports day Board Games Employee Engagement
  • 25. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com25 At Remote Resources, it is in our DNA to give back to community. Clean up day Local orphanage volunteering Fundraising events Corporate Social Responsibility Charity events for Mid-autumn Festival Disaster relief support
  • 26. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com26 • SME / Enterprise Markets • Legal Framework • Optional Ownership • Transparency • Data Security Measures • State of the Art Facilities • Client Specific Infrastructure • Scalable Solutions • Performance Managed Services • Technical Integration • Operational Excellence • Training & Development The Right Partner
  • 27. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com27 Centralized Management Physical Security - Environmental monitoring - Badge systems - Fingerprint entry - Sign in / out logs - Pass back security - CCTV - Guards Information Security - VPN - Firewalls - IDS & IPS - PGP - Log management - Anti-virus / spyware - 2 factor authentication - Visual authentication - Network forensics - Content protection - Vulnerability management Operations - 24 x 7 x 365 automated monitoring •Auto escalation with drill down capabilities •Router, server, application layer monitoring •N+1 design •Multilevel / multisource alerts •Automated testing - Geographical redundancy / business continuity •Hardened data centers •Real-time data sync •Full redundancy •Full tested BCP strategy - Web based standard and custom reporting IT Infrastructure & Security
  • 28. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com28 Our Offices Operations Kumho Asiana Capacity: 200 seats Operations Lottery Tower Capacity: 200 seats Representative Office Australia Head Office Marina Bay Financial Centre Representative Office Canada Representative Office Spain
  • 29. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com29 Capacity of 400+ work stations Our Delivery Centers
  • 30. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com30 Our Clients
  • 31. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com31 Our Client’s Voice «At Magmic, we've been extremely happy with our partnership with Remote Resources. Through them, we've on-boarded an extremely technically proficient team that is diligent, hard-working, and takes great pride in the work they do. We look forward to growing our partnership even further and tapping in to the vast talent pool in Vietnam.» Mo Agha President
  • 32. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com32 Our Employee’s Voice «I joined Remote Resources three years ago and was quickly amazed by how friendly and helpful the staff and even the management team was towards myself and other colleagues of mine. Being an remote employee has considerably broadened my knowledge and enhanced my skills as I get to work directly with those who are based in a native speaking nation including co-workers, company clients, suppliers and authorities which brings the impression of working overseas but without a need of moving. These experiences will surely bring me a mastery over others working at the same position in the market by comparison. As a member of Remote Resources, various activities await my participation on a monthly basis from academic such as English language classes to entertainment such as cinema nights out and company parties, to even yoga class to help stay in shape. The company has been by degrees furnished to meet the needs of employees. To me, every day at work is a joy. » Nhu Luu Business Coordinator
  • 34. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com34 Facts & Figures of Vietnam and Vietnamese Talent 1st Cost-effective outsourcing country globally* * Sources: Tholons Services Globalization Index 2017 +55M Within Employment Age Group 97.3% Literacy Rate ≈50% to 70% Less compared with average salaries of employees in developed countries English is the most popular foreign language ≈1M Bachelor’s degree every year
  • 35. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com35 Ho Chi Minh City as An Offshore Destination Cost Labor cost in HCMC is considered the cheapest in all potential outsourcing destinations. Workforce The population is young, literate. In addition, majority possess pro-Western mindset. National Stability From an economic standpoint, HCMC has a strong and robust economy. Government Incentives The government is not only clearly improving S&T, but also reforming and investing in infrastructure and professional training. Nature Incentives The mother nature is clearly loving and favoring HCMC, particularly in the absence natural disasters.
  • 36. Asia Pacific | Europe | Americas | Middle East www.RemoteResources.com36 How can Remote Resources support you? www.remoteresources.com Contact us: cmf@remoteresources.com Visit us: Kumho Asiana Plaza 39 Le Duan, District 1 HCMC, Vietnam