Here, IT and SCM are defined with concepts and discussed their relationship and importance in Business Intermediaries (CII) with case Study.
Do like, Share and Comment
Aditya Deshpande
deshadi805@gmail.com
The purpose of this study is to determine the significance of the effect of service quality,
reference groups and facilities on decision making. The study is conducted by survey, the number of samples in
this study are 125 respondents. The research method used in this study is descriptive analysis method
The Management of Information Systems and Its Impact on the Quality of Servic...Eswar Publications
This study aimed to identify the impact of management information systems (MIS) techniques on the quality of services provided at the University of Tabuk from the perspective of students. To achieve the goals of the study, one question were developed and distributed on a random sample of 244 students at the University of Tabuk in the Kingdom of Saudi Arabia. The Statistical Package of Social Sciences (SPSS, V.16) was used to analyze the data of the question.
University Mobile Enrollment System: A Nigeria Perspectiveiosrjce
IOSR Journal of Computer Engineering (IOSR-JCE) is a double blind peer reviewed International Journal that provides rapid publication (within a month) of articles in all areas of computer engineering and its applications. The journal welcomes publications of high quality papers on theoretical developments and practical applications in computer technology. Original research papers, state-of-the-art reviews, and high quality technical notes are invited for publications.
Partners in Technology - Opportunities for delivering better ICT services Digital Queensland
Partners in Technology Briefing 2 August 2019
Michael O’Leary
Assistant Director-General, Information and Technologies and Chief Information Officer
Department of Education
How Online Admission Systems Benefit Schools and Students.pdfmayank jain
The adoption of technology has ushered in a positive transformation in the education industry. School management software, which includes online admission systems as a core module, meets the evolving needs of educational institutions. Running a school efficiently is a constant challenge, and institutions are continually seeking cost-effective solutions. While implementing online admission systems may require an initial investment, the long-term benefits are significant. Tailor-made software solutions allow educational institutions to serve the next generation with a system that perfectly aligns with their needs.
DIGITALIZATION AND DIGITAL TRANSFORMATION IN TAKING THE OMAN ACADEMIC ACCREDI...IAEME Publication
Higher Education Institutions across the world will have to take a digital route in imparting knowledge and skills to the students’ community. The world got stunned when it was hit by COVID- 19. Business Sectors were exploring alternative methodologies for continuing their business activities. Business Units had started investing huge amount of money on digitalizing and digital transformation of their processes, so that could keep moving ahead in the market achieving their goals and objectives. Likewise, educational institutions were also thinking extensively about the learning support to be extended for the students’ community to learn and to progress. Educational institutions also had to take up the same route of using internet technologies extensively to reach out students’ community. So, digitalization and digital transformation have become the essence now. Educational institutions have taken Internet Technologies as one of the key routes for imparting education and providing allied services to students. This trend would continue to be dominating and replacing the conventional teaching practices soon. Education Institutions need to re-orient their operations like teaching and learning, staff and student services, marketing, governance, industry-community engagement, digitally. For educational institutions, data concerning students, pass outs, graduating, placements etc are of vital importance for evaluating their strategic plans and preparing action plans accordingly. The government of Sultanate of Oman has allocated approximately 1.58 billion Omani Riyals in 2018 for providing quality education that is on par with international standards. (Press Reader, 2019), which shows its commitment towards enhancing the quality of higher education. The Higher Educational Institutions in Sultanate of Oman have been implementing internet-based technologies in teaching and learning during COVID – 19 period. They have been in favour of digitalizing teaching and learning and academic support services. Educational Institutions in Oman must be accredited by Oman Accreditation Authority, an apex accreditation authority. The apex authority is prescribing certain standards to be complied with by the educational institutions to have been certified as an accredited and excellent academic service providers in the country. So, there exists a good scope for the use of digital technologies in educational institutions in rendering various educational services like serving alumni, gathering data about students’ issues, identifying industry requirements in making plans about new offerings etc. Use of digital technologies would help higher educational institutions achieving its objectives and goals without many hardships.
The purpose of this study is to determine the significance of the effect of service quality,
reference groups and facilities on decision making. The study is conducted by survey, the number of samples in
this study are 125 respondents. The research method used in this study is descriptive analysis method
The Management of Information Systems and Its Impact on the Quality of Servic...Eswar Publications
This study aimed to identify the impact of management information systems (MIS) techniques on the quality of services provided at the University of Tabuk from the perspective of students. To achieve the goals of the study, one question were developed and distributed on a random sample of 244 students at the University of Tabuk in the Kingdom of Saudi Arabia. The Statistical Package of Social Sciences (SPSS, V.16) was used to analyze the data of the question.
University Mobile Enrollment System: A Nigeria Perspectiveiosrjce
IOSR Journal of Computer Engineering (IOSR-JCE) is a double blind peer reviewed International Journal that provides rapid publication (within a month) of articles in all areas of computer engineering and its applications. The journal welcomes publications of high quality papers on theoretical developments and practical applications in computer technology. Original research papers, state-of-the-art reviews, and high quality technical notes are invited for publications.
Partners in Technology - Opportunities for delivering better ICT services Digital Queensland
Partners in Technology Briefing 2 August 2019
Michael O’Leary
Assistant Director-General, Information and Technologies and Chief Information Officer
Department of Education
How Online Admission Systems Benefit Schools and Students.pdfmayank jain
The adoption of technology has ushered in a positive transformation in the education industry. School management software, which includes online admission systems as a core module, meets the evolving needs of educational institutions. Running a school efficiently is a constant challenge, and institutions are continually seeking cost-effective solutions. While implementing online admission systems may require an initial investment, the long-term benefits are significant. Tailor-made software solutions allow educational institutions to serve the next generation with a system that perfectly aligns with their needs.
DIGITALIZATION AND DIGITAL TRANSFORMATION IN TAKING THE OMAN ACADEMIC ACCREDI...IAEME Publication
Higher Education Institutions across the world will have to take a digital route in imparting knowledge and skills to the students’ community. The world got stunned when it was hit by COVID- 19. Business Sectors were exploring alternative methodologies for continuing their business activities. Business Units had started investing huge amount of money on digitalizing and digital transformation of their processes, so that could keep moving ahead in the market achieving their goals and objectives. Likewise, educational institutions were also thinking extensively about the learning support to be extended for the students’ community to learn and to progress. Educational institutions also had to take up the same route of using internet technologies extensively to reach out students’ community. So, digitalization and digital transformation have become the essence now. Educational institutions have taken Internet Technologies as one of the key routes for imparting education and providing allied services to students. This trend would continue to be dominating and replacing the conventional teaching practices soon. Education Institutions need to re-orient their operations like teaching and learning, staff and student services, marketing, governance, industry-community engagement, digitally. For educational institutions, data concerning students, pass outs, graduating, placements etc are of vital importance for evaluating their strategic plans and preparing action plans accordingly. The government of Sultanate of Oman has allocated approximately 1.58 billion Omani Riyals in 2018 for providing quality education that is on par with international standards. (Press Reader, 2019), which shows its commitment towards enhancing the quality of higher education. The Higher Educational Institutions in Sultanate of Oman have been implementing internet-based technologies in teaching and learning during COVID – 19 period. They have been in favour of digitalizing teaching and learning and academic support services. Educational Institutions in Oman must be accredited by Oman Accreditation Authority, an apex accreditation authority. The apex authority is prescribing certain standards to be complied with by the educational institutions to have been certified as an accredited and excellent academic service providers in the country. So, there exists a good scope for the use of digital technologies in educational institutions in rendering various educational services like serving alumni, gathering data about students’ issues, identifying industry requirements in making plans about new offerings etc. Use of digital technologies would help higher educational institutions achieving its objectives and goals without many hardships.
Learn how to implement process change initiatives through the use of effective change management strategies. This session will discuss how to redesign your system and processes to enable a 360 degree view of your prospects.
Aligning IT and University Strategy - Paul Curran - Jisc Digital Festival 2014Jisc
City University London has the ambition to be a leading global university and is investing heavily in academic staff, IT and its estate. This presentation will start with a discussion of some of the major sectoral trends in IT supply and demand with a focus on education.
The IT service at City in 2010/11 and today will be described, along with discussion of the journey and some of the challenges faced. Particular attention will be paid to a move from a devolved 'cottage industry' approach to a more centralised and commoditised but flexible approach to IT service; changing student expectations and aligning with the University’s Strategic Plan.
The presentation will conclude with some observations on this transition for both academic staff and IT professional staff.
Information Mapping - Solutions For the Financial Services IndustryChris MacMillan
The presentation explains how the finacial service industry benefits from clear communication through the use of the Information Mapping method. It contains case studies and testimonials.
How are your staff and students using digital?Jisc
Speaker: Ruth Drysdale, senior co-design manager, Jisc.
It is anticipated that, within 20 years, 90% of jobs will require digital skills, so it’s important that universities and colleges are in a good position to prepare today’s students for tomorrow’s workplace. Understanding how students use technology and their attitudes towards its use in learning is a good place to start.
As universities and colleges are investing large sums of money into their digital environment, how do we know if this investment is being realised by staff and students using the technology effectively? In this hands-on workshop, delegates will have the opportunity of using tools and resources to support them with gathering evidence of how staff and students are using technology.
Streamlining the Admission Process with Online Admission Management Software.pdfmayank jain
Managing student admissions in educational institutions has evolved significantly with the introduction of Online Admission Management Software. This digital tool empowers admission personnel to efficiently handle student inquiries, assess eligibility, gather supporting documents, and seamlessly conduct the application process online or through software. Students, in turn, can conveniently submit their documents, pay fees, and track their application status through this innovative system.
5 Important Higher Education Recruitment Trends To Boost Enrolment | Future E...Future Education Magazine
Here are 5 Higher Education Recruitment Trends to Boost Enrolment: 1. Get familiar with the methodology 2. The importance of computerization 3. Developing new methods 4. Incentivize the completion of chores 5. Cut down on the response time.
Overview of Effective Learning Analytics Using data and analytics to support ...Bart Rienties
Begona Nunez-Herran and Kevin Mayles (Data and Student Analytics), Rebecca Ward (Data Strategy and Governance)
-Move towards centralised LA data infrastructure
-Data governance and lessons learned
Prof Bart Rienties & PhD students (Institute of Educational Technology)
-What is the latest “blue sky” learning analytics research from the OU?
-Rogers Kalissa: Social Learning Analytics to support teaching (University of Oslo)
-Saman Rizvi: Cultural impact of MOOC learning (IET)
-Shi Min Chua: Why does no one reply to my posts (IET/WELS)
-Maina Korir: Ethics and LA (IET)
-Anna Gillespie: Predictive Learning Analytics and role of tutors (EdD)
Prof John Domingue (Knowledge Media Institute) & Dr Thea Herodotou (IET)
-What have we learned from 5 years of large scale implementation of OU Analyse?
-Where is LA/AI going?
ow-a-days data volumes are growing rapidly in several domains. Many factors have contributed to this growth, including inter alia proliferation of observational devices, miniaturization of various sensors ,improved logging and tracking of systems, and improvements in the quality and capacity of both disk storage and networks .Analyzing such data provides insights that can be used to guide decision making. To be effective, analysis must be timely and cope with data scales. The scale of the data and the rates at which they arrive make manual inspection infeasible. As an educational management tool, predictive analytics can help and improve the quality of education by letting decision makers address critical issues such as enrollment management and curriculum Development. This paper presents an analytical study of this approach’s prospects for education planning. The goals of predictive analytics are to produce relevant information, actionable insight, better outcomes, and smarter decisions, and to predict future events by analyzing the volume, veracity, velocity, variety, value of large amounts of data and interactive exploration.
This presentation provides an overview of research findings from qualitative and quantitative surveys done with FSPs in conjunction with the firm Creative Metier on three areas: content, technical capabilities, and willingness to pay.
Building Brand Architecture Report- HUL, PatanjaliAditya Deshpande
Building Brand Architecture Sample Report:
Hindustan Unilever Ltd (HUL) vs. Patanjali
1. Introduction
Describes all three elements (each brand, reason for the choice, and learning goals)
2. Brand pyramid
Describes (rather than lists) all five aspects of each brand’s architecture (product attributes, benefits, emotional benefits, personality, core/essence)
3. Brand comparison
Explains in detail three or more similarities and differences between the two brands, analyzes what the comparison reveals about the brands, and describes how each brand serves the company’s goals
4. Brand value/equity
Describes learnings about each brand’s value, and the value of each brand or information needed to determine brand value
5. Sources consulted
Lists sources (websites, articles, etc.) consulted to create this report
Made by Aditya Deshpande
deshadi805@gmail.com
Content:
1. Brake Fluid:
meaning, types, requirements, chemical name and composition
2. Brake Pads:
Materials, Use Trend, Types- Metallic, Carbon, Low Steel, Asbestos, Non Asbestos, etc.
Thank You
Aditya Deshpande
More Related Content
Similar to Relationship between IT and Service Quality in Dual Direction Supply Chain- Case Study
Learn how to implement process change initiatives through the use of effective change management strategies. This session will discuss how to redesign your system and processes to enable a 360 degree view of your prospects.
Aligning IT and University Strategy - Paul Curran - Jisc Digital Festival 2014Jisc
City University London has the ambition to be a leading global university and is investing heavily in academic staff, IT and its estate. This presentation will start with a discussion of some of the major sectoral trends in IT supply and demand with a focus on education.
The IT service at City in 2010/11 and today will be described, along with discussion of the journey and some of the challenges faced. Particular attention will be paid to a move from a devolved 'cottage industry' approach to a more centralised and commoditised but flexible approach to IT service; changing student expectations and aligning with the University’s Strategic Plan.
The presentation will conclude with some observations on this transition for both academic staff and IT professional staff.
Information Mapping - Solutions For the Financial Services IndustryChris MacMillan
The presentation explains how the finacial service industry benefits from clear communication through the use of the Information Mapping method. It contains case studies and testimonials.
How are your staff and students using digital?Jisc
Speaker: Ruth Drysdale, senior co-design manager, Jisc.
It is anticipated that, within 20 years, 90% of jobs will require digital skills, so it’s important that universities and colleges are in a good position to prepare today’s students for tomorrow’s workplace. Understanding how students use technology and their attitudes towards its use in learning is a good place to start.
As universities and colleges are investing large sums of money into their digital environment, how do we know if this investment is being realised by staff and students using the technology effectively? In this hands-on workshop, delegates will have the opportunity of using tools and resources to support them with gathering evidence of how staff and students are using technology.
Streamlining the Admission Process with Online Admission Management Software.pdfmayank jain
Managing student admissions in educational institutions has evolved significantly with the introduction of Online Admission Management Software. This digital tool empowers admission personnel to efficiently handle student inquiries, assess eligibility, gather supporting documents, and seamlessly conduct the application process online or through software. Students, in turn, can conveniently submit their documents, pay fees, and track their application status through this innovative system.
5 Important Higher Education Recruitment Trends To Boost Enrolment | Future E...Future Education Magazine
Here are 5 Higher Education Recruitment Trends to Boost Enrolment: 1. Get familiar with the methodology 2. The importance of computerization 3. Developing new methods 4. Incentivize the completion of chores 5. Cut down on the response time.
Overview of Effective Learning Analytics Using data and analytics to support ...Bart Rienties
Begona Nunez-Herran and Kevin Mayles (Data and Student Analytics), Rebecca Ward (Data Strategy and Governance)
-Move towards centralised LA data infrastructure
-Data governance and lessons learned
Prof Bart Rienties & PhD students (Institute of Educational Technology)
-What is the latest “blue sky” learning analytics research from the OU?
-Rogers Kalissa: Social Learning Analytics to support teaching (University of Oslo)
-Saman Rizvi: Cultural impact of MOOC learning (IET)
-Shi Min Chua: Why does no one reply to my posts (IET/WELS)
-Maina Korir: Ethics and LA (IET)
-Anna Gillespie: Predictive Learning Analytics and role of tutors (EdD)
Prof John Domingue (Knowledge Media Institute) & Dr Thea Herodotou (IET)
-What have we learned from 5 years of large scale implementation of OU Analyse?
-Where is LA/AI going?
ow-a-days data volumes are growing rapidly in several domains. Many factors have contributed to this growth, including inter alia proliferation of observational devices, miniaturization of various sensors ,improved logging and tracking of systems, and improvements in the quality and capacity of both disk storage and networks .Analyzing such data provides insights that can be used to guide decision making. To be effective, analysis must be timely and cope with data scales. The scale of the data and the rates at which they arrive make manual inspection infeasible. As an educational management tool, predictive analytics can help and improve the quality of education by letting decision makers address critical issues such as enrollment management and curriculum Development. This paper presents an analytical study of this approach’s prospects for education planning. The goals of predictive analytics are to produce relevant information, actionable insight, better outcomes, and smarter decisions, and to predict future events by analyzing the volume, veracity, velocity, variety, value of large amounts of data and interactive exploration.
This presentation provides an overview of research findings from qualitative and quantitative surveys done with FSPs in conjunction with the firm Creative Metier on three areas: content, technical capabilities, and willingness to pay.
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Building Brand Architecture Report- HUL, PatanjaliAditya Deshpande
Building Brand Architecture Sample Report:
Hindustan Unilever Ltd (HUL) vs. Patanjali
1. Introduction
Describes all three elements (each brand, reason for the choice, and learning goals)
2. Brand pyramid
Describes (rather than lists) all five aspects of each brand’s architecture (product attributes, benefits, emotional benefits, personality, core/essence)
3. Brand comparison
Explains in detail three or more similarities and differences between the two brands, analyzes what the comparison reveals about the brands, and describes how each brand serves the company’s goals
4. Brand value/equity
Describes learnings about each brand’s value, and the value of each brand or information needed to determine brand value
5. Sources consulted
Lists sources (websites, articles, etc.) consulted to create this report
Made by Aditya Deshpande
deshadi805@gmail.com
Content:
1. Brake Fluid:
meaning, types, requirements, chemical name and composition
2. Brake Pads:
Materials, Use Trend, Types- Metallic, Carbon, Low Steel, Asbestos, Non Asbestos, etc.
Thank You
Aditya Deshpande
Analysis of Brake Biasing (Balance Bar) on Baja VehicleAditya Deshpande
Here, I have done analysis of braking system for All Terrain Vehicle for BAJA competition.
This was PPT Presentation for Seminar. The report of this is also uploaded on my SlideShre profile.
(https://www.slideshare.net/AdityaDeshpande50/analysis-of-brake-biasing-balance-bar-on-baja-atv-vehicle)
Contents:
Concept of brake biasing, need, various methods
Actual balance bar method: construction and working
Analysis using a case study: Determination of
Balance Bar Diameter, Pitch
Optimum Braking Force through Adhesion Graph
Maximum possible achievable deceleration at static condition for all wheels lockup
System Efficiency
Deceleration achieved vs speed
Conclusion and Comments
Thanks
Aditya Deshpande
deshadi805@gmail.com
Organizational Strategies to Motivate Employees - Tata Motors, FlipkartAditya Deshpande
Two Companies are analyzed on their Strategies for Motivating Employees
Introduction
HR Policies
Implication of Motivational Theories to HR Policies
for Employee Engagement
Here, Nelson Mandela is analyzed on his personality using:
Childhood and Education
Life at Prison
United South Africa
Awards and Recognition
Myers-Briggs Type Indicator (MBTI) Model Test
Inferences
Aditya Deshpande
deshadi805@gmail.com
Contents: 99acres.com
Profile ad trends of company
Strategy used by company
How E commerce us used in promotion and distribution of products/ services
Thank you
Contents
Introduction to CRR
About the Country
Historic Perspective/ Background
Geographic Overview
Governance/ Political System/ International Presence
Industry
Country Selected
Own conclusions
Thanks
deshadi805@gmail.com
Indian company profile analysis- Adani, Kotak Mahindra, ICICI SecuritiesAditya Deshpande
Done at basic level for interest
Content
Introduction and history of the company
SWOT analysis
Financial analysis (2015-16, 2014-15, 2013-14)
Sales / revenue analysis (2015-16, 2014-15, 2013-14)
Comparison with one competing company
Mergers and acquisition of the company (if any)
Feel free to contact @ deshadi805@gmail.com
Here table of contents:
1. Introduction: Global Defense
2. Importance of Self Reliance in Defense for India
3. Concept of Make in India
4. Initiatives under Make in India
5. Defense Procurement Policy: Major Change
6. Future Scope of Make in India and Conclusion
Thank You
Reach me at deshadi805@gmail.com
5 companies are selected for having diversity in studying their products and operations. So automobile, technology, space and online service are the selected sectors from which companies are selected.
This PPT touches briefly following points:
1. Soft Power meaning and its relation to Indian Context
2. Branding India- by Modi Government
3. How to Power Softly??
4. Opportunities, Challenges to Rise
I hope you like this. Do share your thoughts and comments at
deshadi805@gmail.com
Thanks
Aditya Deshpande
A Brief Study on Introduction to HCCI Engine- Hybrid EngineAditya Deshpande
This is brief study of HCCI engine done for subject of Pwer Engineering in Alternate Engine Options.
Hope you like this.
Do let me know
deshadi805@gmail.com
Roles of TQM and BPR in organizational change strategies- Case StudyAditya Deshpande
here TQM and BPR are explained and case study is given showing their role in organizational strategies.
Results of case study are also discussed.
Do like, Share and Comment.
Aditya Deshpande
deshadi805@gmail.com
Here, I have given brief idea of Procurement and Purchasing and Kraljic Purchase Matrix is explained in detail with case study of Construction Company.
Like, Share and Comment
If you have any suggestion or query, do reach me at
deshai805@gmail.com
It describes testing of IC engines and various tests performed.
Also describes engine efficiency and various tests for finding efficiency.
Also gives idea about catalytic converter.
Type of pollution from automobile and its control along with Mass Emission Standards.
Please Like, Share, and Comment if any.
Thanks,
Aditya Deshpande
deshadi805@gmail.com
Here, logistics and Facility Location for Business is discussed.
Logistics Meaning and Concept
Decision Related to Logistics
Facility Location Concept
Issues in Facility Location
Plant Location Methods
Case Study: Tata Nano
Aditya Deshpande
deshadi805@gmail.com
This is preliminary base for plastic fundamentals; this includes:
1. PLASTIC INTRODUCTION
2. COMMONLY USED PLASTIC MATERIALS AND THEIR SHORT FORMS
3. PLASTIC CLASSIFICATION BY SPI
4. SOME POPULAR TYPES OF PLASTICS IN AUTOMOTIVE INDUSTRY AND USES
5. PLASTIC DESIGN CONSIDERATIONS
6. INJECTION MOLDING DEFECTS
7. COMMON PLASTICS FORMING PROCESSES
8. Case Studies: DOOR PANEL, INSTRUMENT PANEL, CENTRE CONSOLE
Thanks and Regards,
Aditya Deshpande
deshdi805@gmail.com
Multi Objective Optimization and Pareto Multi Objective Optimization with cas...Aditya Deshpande
This gives basic idea of MOO ie. Multi Objective Optimization and also Pareto graph used for it.
Here i have done Ansys optimization on simple object to elaborate concept of MOO.
Thanks
Aditya D
deshadi805@gmail.com
Improving profitability for small businessBen Wann
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Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
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Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
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HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
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Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
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Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
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Relationship between IT and Service Quality in Dual Direction Supply Chain- Case Study
1. Quality Management
Presentation on
A case study approach
The Relationship between Information Technology and
Service Quality in the Dual-Direction Supply Chain
Post Graduate Course in Operations Management
(PGCOM) 2019
1
SYMBIOSIS INSTITUTE OF
OPERATIONS MANAGEMENT
Presented by:
Aditya Deshpande
Govinda Heda
Mirtyunjay Kumar
Guided by:
Dr. Sachin Modgil Sir
10-03-2019
2. 2
CONTENTS
1. Introduction to Topic, Aim of Paper
2. Introduction to Case Company
3. Introduction to SCM and IT- Relation among them
4. Methodology used in Research
5. Findings
6. Conclusions
10-03-2019
3. 3
Introduction to Topic
Presentation on Research Paper – “The relationship between Information Technology
and Service Quality in the Dual-Direction Supply Chain”
1. Published in: International Journal of Service Industry Management
2. Paper by: George Zsidisin, Minjoon Jun, Laural Adams (USA)
3. Published Year: May 2000
Findings of case study of Language School Agency (CCI) – Spanish Abroad Inc. (US)
1. providing service to both schools and students in its supply chain
2. Students service- via internet and Schools service via telephone, in person visits,
mails
Aim –
1. How to Use of dual type customer focus and use of IT in it
2. Application of SCM in service industry mainly Intermediaries having upstream and
downstream customers
10-03-2019
4. 4
Introduction to Case Company
1. What it does- Inform buyers and prospective buyers about the availability and features
of sellers' products or services, e.g. agencies for job placement, travel, real estate,
and broadcast and print media
2. Earn service fees from activities comprising capturing, analysing, and disseminating
information that customers at both ends of the supply chain want about each other
3. 90% revenue by Internet
4. Service Quality – Main Differentiating Factor from competitors
Service Model
Case
Company
StudentsSchool Quality Quality
Info Info
Info Info
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5. • Supply Chain Management (SCM)
Structured approach to overall organizational management
Focus of the process is to improve the quality of an
organization's outputs, including goods and services, through
continual improvement of internal practices
• Information Technology (IT)
Use of networking, software programming, computers and
other processes and equipment to process, retrieve, store,
protect and transmit the information related to business
5
Introduction to SCM and IT
IT - vital organ of SCM10-03-2019
6. IT and SCM Relation
• Reduction of costs
• Speeding up info transfer
• Volume of transactions
• Elimination of human errors
Transaction
processing
• Unpredictable and logistically
demanding environment
Supply chain
planning
collaboration
• Project-orientation of business
• In-transit delivery consolidation
Order
tracking
delivery
coordination
IT SCM
For increasing efficiency of repetitive
information exchanges between supply chain
partners
WHY
Share of planning-related info-demand
forecasts, inventory production, capacity for
increasing effectiveness of supply chain
Monitor individual orders or shipments,
consisting components, final products, for
coordinating delivery or convey timely
information of their location.
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7. 7
Methodology used in Research
DataCollectionMethods
Obtaining
historical data
examining
documentation
conducting
interviews with
company's owner
Total 25 questions for interview, some are following
1. Company Overview- customers, area of operation, competitors
2. Company SWOT
3. Mode of communication to customers both upstream,
downstream
4. Strategic plans and action programs has SA been
implementing to effectively meet its customers' needs
5. How is quality evaluation takes place-both service and website
(as its design, UI, security, etc)- Customer feedback on them
6. Future plans of company
Case Study Questionnaire
10-03-2019
8. Findings
Case Study Findings
Business
Strategy
Quality
Determinants
Student
School
Managerial
Implications
Database
influence on
service quality
Web site
influence on
service quality
Improvements
Areas
1. Efficiency in communication through professional
effective web site as a marketing and sales point
2. Frequent school interaction so more detailed info
to students
3. Development of system of tracking students for
quick admission process
4. But, some schools started their own websites
eliminating middle men.
Business Strategy
Managerial Implications
IT- fundamentally alters the way of business conduct
1. Web site influence -customers perceive the company as highly reliable
2. Database influence –proper tracking of student steps and schools with real time data
3. Improvement- use of IDS for further better quality to customers10-03-2019 8
9. Findings- Quality Determinants
School Customers
• better schedule incoming students-
registration, payment, transport
arrangement, meeting student queries
Reliability in Information
• To represent professionally to students-
info, international travel, process for
language acquisition
Competence, Communication with students
• contact mechanisms- toll-free number,
web site as a source for routine, specific
information -two-way communication
Access
• provide individualized service by visits of
representatives to schools
Understanding
• One representative to each student
allocation
Reliability in Information
• ability and willingness of representatives to
render services for students and tailor
them as necessary
Responsiveness
• Honest and useful info to students
• Fund transfer, refunding, personal info
sharing
Credibility, Security
Student Customers
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10. Conclusions by Authors
1. Providing high levels of service quality to customers - necessity for companies to
remain competitive
2. The key determinant of service quality is the communication and information
between both sides for case company
3. Student side- Internet, E-brochures but school- traditional ways mostly
4. CCI- threat of extinction due to removal of middlemen
5. So company continuously need to have new Value Added Features (VAF)
effective than schools in time, uniqueness delivery to students
6. Also need to have customized service to each student and school for better
customer satisfaction
Finally, IT helps companies to better utilize its Qualitative Supply Chain.
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