SlideShare a Scribd company logo
Simon Rohrbach
@simonrohrbach / @DeliverooDesign
Our new look
The raw story
PUBLICLY
PRIVATELY
The raw story
Why we did it What we did How we did it How it felt
WHY WE DID IT
Everything starts small
#NOFILTER
Creative Strategy
What do we say?
How do we say it?
Who do we talk to?
We wanted to design our rider kit
evolve our products
spotlight our partners
launch OOH campaigns
create a rallying cry
refine our tone of voice
be more lifestyle-focused
… in 12 countries
NOTE TO SELF #1
Every decision is a big one.
WHAT WE DID
HOW WE DID IT
Partnering with
DesignStudio
Announcing it to the
company
Involving others
vs
Staying nimble
Change creates opinion
“Have you seen the
new logo?”
“Yeah, I don’t like it.”
“You’re not seriously going
ahead with this?!”
“Why am I not involved?”
No one said it was easy.
NOTE TO SELF #2
Internal communication is
half the battle.
So now we can launch!
…right?
Get country requirements
Develop rider kit
Get samples
Develop more kit
Get more samples
Get the colours right
Place order
Create rollout plan
Make sure it gets to all 12 countries
Do the swap at the right time
Designing it
NOTE TO SELF #3
Finished ≠ Shipped
Rider Kit
Our Products
An opportunity to bring in
more consistency
Radio button
Radio button
Optional title
Radio button
Radio button
Optional title
Radio button
Radio button
Optional title
Radio button
Radio button
Optional title
Radio button
Radio button
Optional title
PlaceholderPlaceholderPlaceholderPlaceholder
Search
Optional title
Search
Optional title
Search
Optional title
Search
Optional title
Placeholder
Optional title
Dropdown
Optional title
Placeholder
Optional title
Placeholder
Optional title
Dropdown
Optional title
Dropdown
Optional title
Dropdown
Optional title
Dropdown
Optional title
Dropdown
Text box
Search box
Text area
Radio buttons
DisabledPressedFocusHoverNormal
Our regular size is the default size for use on web. All elements are 40px in
height, ensuring all elements work together in harmony and align well
when used in combination.
Regular size
Form elements
DoneCancel
Muted: Selfie 6000+ songs Spotlight iMac slo-mo. iPhone power users pinch-
out Jony. Retina 6000+ songs 8X faster $599 pixels iCloud CloudKit did.
Retina power users iPhone 6+ $599 camera hi-def wi-fi Apple Watch in the
world pixels. Bigger translucent instantly iPad design Air.
You’ve successfully changed your
payment information.
NOTE TO SELF #4
Start early,
document often.
HOW IT FELT
The single most incredible thing
you can ever possibly do in your
life ever and you wouldn’t miss it
for the world, like ever
Everything outgrows you
Expecting the worst,
hoping for the best
To check or not to
check Twitter
Certainty is a great thing
But it is the single most
greatest thing you can ever
possibly be involved in in the
world ever
September 5th
12.00am
12.04am
12.45am
12.46am
1.32am
9.16am
9.30am
9.56am
“Change is good, but this is
terrible.”
“Pretty basic…”
“This looks lazy and just
plain bad.”
NOTE TO SELF #5
Negative feedback is a
positive thing
We’re only just starting
this journey.
Come join us.
deliveroo.design
Redesigning Deliveroo – Simon Rohrbach, Deliveroo

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