Prioritisation of incoming work in a team can be a challenge, but there are many frameworks around which help with that. Sooner or later teams find their way of prioritising jobs and learn how to balance business, technical and customer needs. Can this scale to a team of teams? In this talk, Anna will share the lessons she learned working with multiple stakeholders in a large organisation spread across different countries, where every piece of work is worth millions of pounds and has a great operational or customer impact. You will get insights on how to introduce and scale a prioritisation method, respecting unknown unknowns, complex tech environment and time pressure.

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When ROI, MOSCOW and RICE are not enough

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WE CHANGE THE WAY
THE WORLD SHOPS

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We grew organically...
OCAD
O
Tech

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6. MoSCoW HiPPORICE
Must Should Could Won’t Reach Impact Confidence Effort Highest Paid Person’s Opinion

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Benefits
TimeLate entry
Cost of Delay
The monetary value
of the delay
E.g. £800 per week

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“What’s the cost
of developing it?”
What’s the cost of
not having it?
ROUND 1

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“It’s impossible to
quantify that.”
If you can observe a
difference, you can
quantify it.
ROUND 2

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“You can’t prioritise by
value on its own.”
ROUND 3
CD3
Cost of Delay
Divided by Duration
(Elapsed time, not person-effort)

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“What’s wrong
with ROI?”
BONUS ROUND
ROI ≠ CD3What to do first?Is it worth doing?

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£42.093
£101.2
£5.2
£38
£108.2
£92.89
£54.333333
£1.2
£693.235
£0.8

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Assumption 1: ~£200
Assumption 2: ~£550
Assumption 3: ~£150
Total: ~£900 / week
LESSON 1:
UNCOVER ALL
ASSUMPTIONS

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Assumption 1: ~£200
Assumption 2: ~£550
Assumption 3: ~£150
Total: ~£900 / week
LESSON 2:
IT’S NOT ABOUT
PRECISION

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1. Educate everyone
2. (Try to) quantify everything
3. The decision is yours!
LESSON 3:
THE VALUE IS
IN THE
CONVERSATION

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Cheers!
PS. We’re hiring!