3. CASE STUDY
This is story of precision plastic company
Deals in production of medical instruments
and photography equipments
There is production and installation
departments
Management is technique to get work done by others in most
effective and efficient manner
4. Tool and die workers are highly trained and
experienced in making high quality molds
Wages are well paid to tool and die workers
They feel proud to do their work
Young persons are not attracted towards this
process
5. Molds are sent to installation department for
making plastics
Little skills are required and pay is low which
results low interest of workers
Only emphasis on high production
Labor turnover increased
6. Facts
No motivation
Lack of supervision
No ability to convince
Ineffective planning for production
Not perfect competition in market
No emphasis on human resource of
organization
7. Difficult for workers to bond immediately with
different type of manager
No chance was given to labour to give ideas for
making decision
Lack of communication between Bill Smith and
workers
Violation of scalar chain
8. Time intervals are required
No proper inspection of tool and die
department by Bill Smith
Planning of standardize the process
Priority given to individual goal rather then
organizational goal by workers
Emphasis on productivity is more then
individual
9. Issues
Young people are not attracted towards this
work
Workers are not listening the command of Bill
Smith
Convincing power was not good
Inappropriate management
10. Analysis
• Increase his convincing power
• Take feedback from employees
• Should learn the new work first before giving
instructions
• Should understand the need of worker and
should make plan according to that
• Motivate workers
• Company should take initiative to attract
young workers
11. Issues
There was more informality
Workers were left free from external control
Low wages of installation department
12. Analysis
•Should not make workers to work more
independently
•More emphasis should be on formality
rather then informality
•Should had made strict rules for proper
functioning
13. • Should increase the wages of installation
department to some extent
• Should see whether Bill will be able to handle
die and tool department
• Hear the grievances of labour and take out
solution
14. • Not to violate the scalar chain
• Should hear the order of supervisor
• Understand the concept of organizational goal
to individual’s goal
• Should take interest in their work