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Recruiting International Students: 10+ Top Website Features Customer Carewords Partnership June 14, 2011 Bob Johnson Consulting, LLC
The value of a first impression at your official website is… Priceless Bob Johnson Consulting, LLC
Recruitment can soar or crash with… The  experience  people have on your website Bob Johnson Consulting, LLC
Reason people go to a website… ,[object Object],Bob Johnson Consulting, LLC
6 online tips to never forget… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bob Johnson Consulting, LLC
The Golden Rule… ,[object Object],Bob Johnson Consulting, LLC
Experience… more important than a marketing claim ,[object Object],[object Object],[object Object],[object Object],[object Object],Bob Johnson Consulting, LLC
5 frustration points that kill task completion… ,[object Object],[object Object],[object Object],[object Object],[object Object],Bob Johnson Consulting, LLC
Strong marketing examples… Traditional web site tasks… Bob Johnson Consulting, LLC
What academic programs are offered? http://www.mmu.ac.uk/international/ Bob Johnson Consulting, LLC
Entry information for individual countries… http://www.mmu.ac.uk/international/ Bob Johnson Consulting, LLC
What’s available for my part of the world? http://futurestudents.unimelb.edu.au/info/international  Bob Johnson Consulting, LLC
Is there information in my language? http://www.usyd.edu.au/internationaloffice/?inst=11 Bob Johnson Consulting, LLC
What do students from my country think? http://www.fanshawec.ca/EN/international/international/76212/testimonials.html Bob Johnson Consulting, LLC
How do I make an inquiry?   http://www.uts.edu.au/international/?inst=92 Bob Johnson Consulting, LLC
Can I inquire in my own language? http://www.utscn.prospectivestudent.info/ Bob Johnson Consulting, LLC
When are you visiting my country? http://www.international.unsw.edu.au/events-country/?country=&city= Bob Johnson Consulting, LLC
How do I work with education agents? http://www.monash.edu/study/international/agents/using.html Bob Johnson Consulting, LLC
Housing and living expenses? http://www.uio.no/english/student-life/ Bob Johnson Consulting, LLC
Final details for my first registration? http://oregonstate.edu/international/atosu/students/new/orientation Bob Johnson Consulting, LLC
Strong marketing examples… Social media sites… Bob Johnson Consulting, LLC
Facebook’s international presence… http://www.checkfacebook.com/ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bob Johnson Consulting, LLC
Facebook for international students… http://www.facebook.com/universityofalberta Bob Johnson Consulting, LLC
6 student stories to Facebook… http://www.facebook.com/studyattheuniversityofgothenburg?sk=app_7146470109 Bob Johnson Consulting, LLC
Students read, react, celebrate… http://www.facebook.com/studyattheuniversityofgothenburg?sk=app_2309869772 Bob Johnson Consulting, LLC
Twitter… http://twitter.com/#!/MalmoUniversity Bob Johnson Consulting, LLC
Blogs with video… http://www.kth.se/blogs/flmdf/ Bob Johnson Consulting, LLC
Summing up key points… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bob Johnson Consulting, LLC
Thank You! Customer Carewords in Higher Education Bob Johnson, Ph.D. Bob Johnson Consulting, LLC www.bobjohnsonconsulting.com [email_address] Bob Johnson Consulting, LLC
Thank You! Customer Carewords in Sweden Fredrik Wackå Webbrådgivaren Sverige AB www.wpr.se [email_address] Bob Johnson Consulting, LLC

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Recruiting International Students: 10 Top Website Features

  • 1. Recruiting International Students: 10+ Top Website Features Customer Carewords Partnership June 14, 2011 Bob Johnson Consulting, LLC
  • 2. The value of a first impression at your official website is… Priceless Bob Johnson Consulting, LLC
  • 3. Recruitment can soar or crash with… The experience people have on your website Bob Johnson Consulting, LLC
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. Strong marketing examples… Traditional web site tasks… Bob Johnson Consulting, LLC
  • 10. What academic programs are offered? http://www.mmu.ac.uk/international/ Bob Johnson Consulting, LLC
  • 11. Entry information for individual countries… http://www.mmu.ac.uk/international/ Bob Johnson Consulting, LLC
  • 12. What’s available for my part of the world? http://futurestudents.unimelb.edu.au/info/international Bob Johnson Consulting, LLC
  • 13. Is there information in my language? http://www.usyd.edu.au/internationaloffice/?inst=11 Bob Johnson Consulting, LLC
  • 14. What do students from my country think? http://www.fanshawec.ca/EN/international/international/76212/testimonials.html Bob Johnson Consulting, LLC
  • 15. How do I make an inquiry? http://www.uts.edu.au/international/?inst=92 Bob Johnson Consulting, LLC
  • 16. Can I inquire in my own language? http://www.utscn.prospectivestudent.info/ Bob Johnson Consulting, LLC
  • 17. When are you visiting my country? http://www.international.unsw.edu.au/events-country/?country=&city= Bob Johnson Consulting, LLC
  • 18. How do I work with education agents? http://www.monash.edu/study/international/agents/using.html Bob Johnson Consulting, LLC
  • 19. Housing and living expenses? http://www.uio.no/english/student-life/ Bob Johnson Consulting, LLC
  • 20. Final details for my first registration? http://oregonstate.edu/international/atosu/students/new/orientation Bob Johnson Consulting, LLC
  • 21. Strong marketing examples… Social media sites… Bob Johnson Consulting, LLC
  • 22.
  • 23. Facebook for international students… http://www.facebook.com/universityofalberta Bob Johnson Consulting, LLC
  • 24. 6 student stories to Facebook… http://www.facebook.com/studyattheuniversityofgothenburg?sk=app_7146470109 Bob Johnson Consulting, LLC
  • 25. Students read, react, celebrate… http://www.facebook.com/studyattheuniversityofgothenburg?sk=app_2309869772 Bob Johnson Consulting, LLC
  • 27. Blogs with video… http://www.kth.se/blogs/flmdf/ Bob Johnson Consulting, LLC
  • 28.
  • 29. Thank You! Customer Carewords in Higher Education Bob Johnson, Ph.D. Bob Johnson Consulting, LLC www.bobjohnsonconsulting.com [email_address] Bob Johnson Consulting, LLC
  • 30. Thank You! Customer Carewords in Sweden Fredrik Wackå Webbrådgivaren Sverige AB www.wpr.se [email_address] Bob Johnson Consulting, LLC