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Cloud based call recording
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],RecordingMagic™ lets customers record their calls and listen to them – live or recorded - from anywhere in the world with internet access.
* Test program available for a maximum of 20 phones per account.
* Test program applies to IP phones only
* Test program available for a maximum of 20 phones per account.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],*Not included in test program **Test program provides storage at VirtualLoggger location only
Feature RecordingMagic 100% Recording 100% or selective recording as needed Call info: Agent/employee identity, Caller ID, dialed number, date, time, duration  Agents identified by phone login or their voiceprint. Web-based access Top-rated web user interface Encryption 256-bit encryption standard Offsite-Redundant Storage Professionally managed storage including offsite archival Internal/external calls External and internal calls, depending on network configuration or just external
RecordingMagic Customer  Cost No monthly service charges for one year. (normally $9.99 per line per month). There is a $250 fully refundable deposit for the equipment.  You are responsible for cables, shipping to get the equipment to your location, and any labor required at your location.  Service provided Full time recording for all identified extensions. Extension identification may require additional information (e.g. MAC or IP addresses of phones.)  Call information Caller ID, dialed digits, date, time, duration,  extension, agent/employee name included. Agent identification requires agent voice registration.  Requires two minutes per agent.  Install steps Ship unit to customer.  Setup web account and register unit.  Configure software for customer phone environment.  Connect RecordingMagic in line with VOIP traffic.  Configure firewall to allow communication with VirtualLogger.  Provide phone information.  Service verification VirtualLogger will perform at least one reconciliation to customer call records to verify 100% recording. Customer responsible for providing call detail information in electronic format. Marketing assistance Reference customer in RecordingMagic promotional material. Customer agrees to use of customer name. Program wrap-up Call records sent to customer on CD.  Equipment deposit refunded.  Unit returned with original packaging.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],*Not included in test program
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Recording Magic Free Offer Presentation

  • 1. Cloud based call recording
  • 2.
  • 3. * Test program available for a maximum of 20 phones per account.
  • 4. * Test program applies to IP phones only
  • 5. * Test program available for a maximum of 20 phones per account.
  • 6.
  • 7.
  • 8. Feature RecordingMagic 100% Recording 100% or selective recording as needed Call info: Agent/employee identity, Caller ID, dialed number, date, time, duration Agents identified by phone login or their voiceprint. Web-based access Top-rated web user interface Encryption 256-bit encryption standard Offsite-Redundant Storage Professionally managed storage including offsite archival Internal/external calls External and internal calls, depending on network configuration or just external
  • 9. RecordingMagic Customer Cost No monthly service charges for one year. (normally $9.99 per line per month). There is a $250 fully refundable deposit for the equipment. You are responsible for cables, shipping to get the equipment to your location, and any labor required at your location. Service provided Full time recording for all identified extensions. Extension identification may require additional information (e.g. MAC or IP addresses of phones.) Call information Caller ID, dialed digits, date, time, duration, extension, agent/employee name included. Agent identification requires agent voice registration. Requires two minutes per agent. Install steps Ship unit to customer. Setup web account and register unit. Configure software for customer phone environment. Connect RecordingMagic in line with VOIP traffic. Configure firewall to allow communication with VirtualLogger. Provide phone information. Service verification VirtualLogger will perform at least one reconciliation to customer call records to verify 100% recording. Customer responsible for providing call detail information in electronic format. Marketing assistance Reference customer in RecordingMagic promotional material. Customer agrees to use of customer name. Program wrap-up Call records sent to customer on CD. Equipment deposit refunded. Unit returned with original packaging.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.