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• 6 YEARS
• Hundreds surveys & Gallups
• More than 35 Countries
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9
6.8
6.3
Hum Hum Indifference Schredder
Consequences on the Effort
15
26
28.5
Hum Hum Indifference Schredder
BIONICLE
Experience
+ + +
3.0$
2.7$
2.4$
…
0.3$
Condition 1:
Meaningful Condition
Condition 2:
Sisyphus Condition
1 ou 2 !
Condition 2:
The Consultant
8.5
4.5
6.5
Sens Sysiphe Consultant
3.5
Condition 1:
Meaningful Condition
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HAPPY
PROUD
INSPIRED
MOVED
TOUCHED
VALUED
EMBARRASSMENT
AWKWARD
SELF CONSCIOUS
SUSPICIOUS
SHAME
APPREAING COCKY
THE DUAL ASSOCIATION THEORY
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Timely
Personal
Proportional
Specific
Sincere
And
Aligned
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0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Goal Setting Communication Trust Accountability
Recognition Strong
Recognition Weak
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Individuals
and interactions
over
processes and tools
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KUDO CARDS
https://management30.com/product/kudo-cards/
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To Christopher Littlefield director of Acknowledgementworks
For its contribution to this presentation by sharing its material
and its thought, for our fruitful conversations
+56 9 7533 3874
cblittlefield@gmail.com
acknowledgementworks.com/
AGILE ME
80
platinumsponsor
gold sponsor
silver sponsors
bronzesponsors
Pierre Hervouet
00.961.(0)3.665.755
phervouet@upward.consulting
pierre.hervouet@agilelebanon.org
www.upward.consultingContact
Information www.facebook.com/upwardconsult
@pierre_hervouet
@agilelebanon
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  • 32. Photo by Yung Tsai - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/26231770@N03 Created with Haiku Deck
  • 33.
  • 34. Photo by Christophe Verdier - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/35258026@N03 Created with Haiku Deck
  • 35. Photo by Transformer18 - Creative Commons Attribution License https://www.flickr.com/photos/71267357@N06 Created with Haiku Deck
  • 36. Photo by bump - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/41894166111@N01 Created with Haiku Deck
  • 37. Photo by Tucia - Creative Commons Attribution License https://www.flickr.com/photos/38861831@N07 Created with Haiku Deck
  • 38. Photo by Liam Quinn - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/59222181@N03 Created with Haiku Deck
  • 39. Photo by Wrote - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/87762368@N00 Created with Haiku Deck
  • 40. Photo by onnola - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/30845644@N04 Created with Haiku Deck
  • 41. Photo by Leo Reynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00 Created with Haiku Deck
  • 42.
  • 43. Photo by Kevin McShane - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/42339166@N00 Created with Haiku Deck
  • 45.
  • 46. Photo by river seal - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/96296929@N00 Created with Haiku Deck
  • 47.
  • 48. Photo by ecstaticist - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/41864721@N00 Created with Haiku Deck
  • 49. Photo by scjody - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/25632420@N00 Created with Haiku Deck
  • 50. Photo by SurprisePally - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/31417716@N00 Created with Haiku Deck
  • 51. Photo by cafemama - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/11134789@N00 Created with Haiku Deck
  • 52. Photo by a4gpa - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/94833286@N00 Created with Haiku Deck
  • 53. Photo by mynameisharsha - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/27526538@N07 Created with Haiku Deck
  • 54. Photo by Scott* - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/83049159@N00 Created with Haiku Deck
  • 55. Photo by Leo Reynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00 Created with Haiku Deck
  • 56. Photo by mctrent - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/25473113@N08 Created with Haiku Deck
  • 57. Photo by jfgornet - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/43896901@N00 Created with Haiku Deck
  • 58. Photo by cafemama - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/11134789@N00 Created with Haiku Deck Timely Personal Proportional Specific Sincere And Aligned
  • 59. Photo by Krister462 - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/27285796@N06 Created with Haiku Deck
  • 60. Photo by evereverse - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/25251200@N02 Created with Haiku Deck
  • 61. Photo by opensourceway - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/47691521@N07 Created with Haiku Deck
  • 62. Photo by A European - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/38562221@N00 Created with Haiku Deck
  • 63. Photo by circulating - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/26835318@N00 Created with Haiku Deck
  • 64. Photo by Instant Vantage - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/44312356@N04 Created with Haiku Deck
  • 65.
  • 66. Photo by bengrey - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/28196992@N07 Created with Haiku Deck
  • 67.
  • 68.
  • 69. Photo by gosheshe - Creative Commons Attribution License https://www.flickr.com/photos/69661184@N00 Created with Haiku Deck
  • 70. Photo by Stuck in Customs - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/95572727@N00 Created with Haiku Deck
  • 71. Photo by Edgar Barany - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/40579921@N00 Created with Haiku Deck
  • 72. Photo by [Duncan] - Creative Commons Attribution License https://www.flickr.com/photos/29057345@N04 Created with Haiku Deck
  • 73. Photo by mhaithaca - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/79715083@N00 Created with Haiku Deck
  • 74. Photo by Argonne National Laboratory - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/35734278@N05 Created with Haiku Deck 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Goal Setting Communication Trust Accountability Recognition Strong Recognition Weak
  • 75. Photo by digitalnoise - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/8294958@N03 Created with Haiku Deck Individuals and interactions over processes and tools
  • 76.
  • 77. Photo by lastmodified - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/97963100@N00 Created with Haiku Deck KUDO CARDS https://management30.com/product/kudo-cards/
  • 78. Photo by Vince Alongi - Creative Commons Attribution License https://www.flickr.com/photos/90963248@N00 Created with Haiku Deck
  • 79. To Christopher Littlefield director of Acknowledgementworks For its contribution to this presentation by sharing its material and its thought, for our fruitful conversations +56 9 7533 3874 cblittlefield@gmail.com acknowledgementworks.com/
  • 82. Photo by lastmodified - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/97963100@N00 Created with Haiku Deck