Photo by opensourceway - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/47691521@N07 Created with Haiku Deck
Photo by Infomastern - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/55856449@N04 Created with Haiku Deck
Photo by Leo Reynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00 Created with Haiku Deck
Photo by [Duncan] - Creative Commons Attribution License https://www.flickr.com/photos/29057345@N04 Created with Haiku Deck
Photo by CAGATOTA - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/27127577@N05 Created with Haiku Deck
Photo by theresaunfried - Creative Commons Attribution License https://www.flickr.com/photos/14172661@N05 Created with Haiku Deck
Photo by zubrow - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/58980484@N08 Created with Haiku Deck
Photo by opensourceway - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/47691521@N07 Created with Haiku Deck
Photo by rgmcfadden - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/11380191@N05 Created with Haiku Deck
Photo by rgmcfadden - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/11380191@N05 Created with Haiku Deck
Photo by Edgar Barany - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/40579921@N00 Created with Haiku Deck
Photo by epSos.de - Creative Commons Attribution License https://www.flickr.com/photos/36495803@N05 Created with Haiku Deck
Photo by The Bees - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/76236627@N00 Created with Haiku Deck
• 6 YEARS
• Hundreds surveys & Gallups
• More than 35 Countries
Photo by designsbykari - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/43726999@N06 Created with Haiku Deck
Photo by FuFuWolf - Creative Commons Attribution License https://www.flickr.com/photos/71651999@N05 Created with Haiku Deck
9
6.8
6.3
Hum Hum Indifference Schredder
Consequences on the Effort
15
26
28.5
Hum Hum Indifference Schredder
BIONICLE
Experience
+ + +
3.0$
2.7$
2.4$
…
0.3$
Condition 1:
Meaningful Condition
Condition 2:
Sisyphus Condition
1 ou 2 !
Condition 2:
The Consultant
8.5
4.5
6.5
Sens Sysiphe Consultant
3.5
Condition 1:
Meaningful Condition
Photo by Leo Reynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00 Created with Haiku Deck
Photo by Leo Reynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00 Created with Haiku Deck
Photo by Yung Tsai - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/26231770@N03 Created with Haiku Deck
Photo by Christophe Verdier - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/35258026@N03 Created with Haiku Deck
Photo by Transformer18 - Creative Commons Attribution License https://www.flickr.com/photos/71267357@N06 Created with Haiku Deck
Photo by bump - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/41894166111@N01 Created with Haiku Deck
Photo by Tucia - Creative Commons Attribution License https://www.flickr.com/photos/38861831@N07 Created with Haiku Deck
Photo by Liam Quinn - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/59222181@N03 Created with Haiku Deck
Photo by Wrote - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/87762368@N00 Created with Haiku Deck
Photo by onnola - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/30845644@N04 Created with Haiku Deck
Photo by Leo Reynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00 Created with Haiku Deck
Photo by Kevin McShane - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/42339166@N00 Created with Haiku Deck
HAPPY
PROUD
INSPIRED
MOVED
TOUCHED
VALUED
EMBARRASSMENT
AWKWARD
SELF CONSCIOUS
SUSPICIOUS
SHAME
APPREAING COCKY
THE DUAL ASSOCIATION THEORY
Photo by river seal - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/96296929@N00 Created with Haiku Deck
Photo by ecstaticist - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/41864721@N00 Created with Haiku Deck
Photo by scjody - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/25632420@N00 Created with Haiku Deck
Photo by SurprisePally - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/31417716@N00 Created with Haiku Deck
Photo by cafemama - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/11134789@N00 Created with Haiku Deck
Photo by a4gpa - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/94833286@N00 Created with Haiku Deck
Photo by mynameisharsha - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/27526538@N07 Created with Haiku Deck
Photo by Scott* - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/83049159@N00 Created with Haiku Deck
Photo by Leo Reynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00 Created with Haiku Deck
Photo by mctrent - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/25473113@N08 Created with Haiku Deck
Photo by jfgornet - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/43896901@N00 Created with Haiku Deck
Photo by cafemama - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/11134789@N00 Created with Haiku Deck
Timely
Personal
Proportional
Specific
Sincere
And
Aligned
Photo by Krister462 - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/27285796@N06 Created with Haiku Deck
Photo by evereverse - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/25251200@N02 Created with Haiku Deck
Photo by opensourceway - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/47691521@N07 Created with Haiku Deck
Photo by A European - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/38562221@N00 Created with Haiku Deck
Photo by circulating - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/26835318@N00 Created with Haiku Deck
Photo by Instant Vantage - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/44312356@N04 Created with Haiku Deck
Photo by bengrey - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/28196992@N07 Created with Haiku Deck
Photo by gosheshe - Creative Commons Attribution License https://www.flickr.com/photos/69661184@N00 Created with Haiku Deck
Photo by Stuck in Customs - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/95572727@N00 Created with Haiku Deck
Photo by Edgar Barany - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/40579921@N00 Created with Haiku Deck
Photo by [Duncan] - Creative Commons Attribution License https://www.flickr.com/photos/29057345@N04 Created with Haiku Deck
Photo by mhaithaca - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/79715083@N00 Created with Haiku Deck
Photo by Argonne National Laboratory - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/35734278@N05 Created with Haiku Deck
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Goal Setting Communication Trust Accountability
Recognition Strong
Recognition Weak
Photo by digitalnoise - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/8294958@N03 Created with Haiku Deck
Individuals
and interactions
over
processes and tools
Photo by lastmodified - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/97963100@N00 Created with Haiku Deck
KUDO CARDS
https://management30.com/product/kudo-cards/
Photo by Vince Alongi - Creative Commons Attribution License https://www.flickr.com/photos/90963248@N00 Created with Haiku Deck
To Christopher Littlefield director of Acknowledgementworks
For its contribution to this presentation by sharing its material
and its thought, for our fruitful conversations
+56 9 7533 3874
cblittlefield@gmail.com
acknowledgementworks.com/
AGILE ME
80
platinumsponsor
gold sponsor
silver sponsors
bronzesponsors
Pierre Hervouet
00.961.(0)3.665.755
phervouet@upward.consulting
pierre.hervouet@agilelebanon.org
www.upward.consultingContact
Information www.facebook.com/upwardconsult
@pierre_hervouet
@agilelebanon
www.facebook.com/hervouet.pierre
Photo by lastmodified - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/97963100@N00 Created with Haiku Deck

Recognition: The philosopher’s stone of every improvement in the Agile team and beyond by Pierre Hervouet

  • 1.
    Photo by opensourceway- Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/47691521@N07 Created with Haiku Deck
  • 2.
    Photo by Infomastern- Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/55856449@N04 Created with Haiku Deck
  • 4.
    Photo by LeoReynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00 Created with Haiku Deck
  • 5.
    Photo by [Duncan]- Creative Commons Attribution License https://www.flickr.com/photos/29057345@N04 Created with Haiku Deck
  • 6.
    Photo by CAGATOTA- Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/27127577@N05 Created with Haiku Deck
  • 7.
    Photo by theresaunfried- Creative Commons Attribution License https://www.flickr.com/photos/14172661@N05 Created with Haiku Deck
  • 8.
    Photo by zubrow- Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/58980484@N08 Created with Haiku Deck
  • 9.
    Photo by opensourceway- Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/47691521@N07 Created with Haiku Deck
  • 10.
    Photo by rgmcfadden- Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/11380191@N05 Created with Haiku Deck
  • 11.
    Photo by rgmcfadden- Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/11380191@N05 Created with Haiku Deck
  • 12.
    Photo by EdgarBarany - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/40579921@N00 Created with Haiku Deck
  • 13.
    Photo by epSos.de- Creative Commons Attribution License https://www.flickr.com/photos/36495803@N05 Created with Haiku Deck
  • 14.
    Photo by TheBees - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/76236627@N00 Created with Haiku Deck • 6 YEARS • Hundreds surveys & Gallups • More than 35 Countries
  • 15.
    Photo by designsbykari- Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/43726999@N06 Created with Haiku Deck
  • 17.
    Photo by FuFuWolf- Creative Commons Attribution License https://www.flickr.com/photos/71651999@N05 Created with Haiku Deck
  • 21.
    9 6.8 6.3 Hum Hum IndifferenceSchredder Consequences on the Effort
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
    1 ou 2! Condition 2: The Consultant
  • 28.
  • 29.
  • 30.
    Photo by LeoReynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00 Created with Haiku Deck
  • 31.
    Photo by LeoReynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00 Created with Haiku Deck
  • 32.
    Photo by YungTsai - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/26231770@N03 Created with Haiku Deck
  • 34.
    Photo by ChristopheVerdier - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/35258026@N03 Created with Haiku Deck
  • 35.
    Photo by Transformer18- Creative Commons Attribution License https://www.flickr.com/photos/71267357@N06 Created with Haiku Deck
  • 36.
    Photo by bump- Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/41894166111@N01 Created with Haiku Deck
  • 37.
    Photo by Tucia- Creative Commons Attribution License https://www.flickr.com/photos/38861831@N07 Created with Haiku Deck
  • 38.
    Photo by LiamQuinn - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/59222181@N03 Created with Haiku Deck
  • 39.
    Photo by Wrote- Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/87762368@N00 Created with Haiku Deck
  • 40.
    Photo by onnola- Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/30845644@N04 Created with Haiku Deck
  • 41.
    Photo by LeoReynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00 Created with Haiku Deck
  • 43.
    Photo by KevinMcShane - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/42339166@N00 Created with Haiku Deck
  • 44.
  • 46.
    Photo by riverseal - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/96296929@N00 Created with Haiku Deck
  • 48.
    Photo by ecstaticist- Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/41864721@N00 Created with Haiku Deck
  • 49.
    Photo by scjody- Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/25632420@N00 Created with Haiku Deck
  • 50.
    Photo by SurprisePally- Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/31417716@N00 Created with Haiku Deck
  • 51.
    Photo by cafemama- Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/11134789@N00 Created with Haiku Deck
  • 52.
    Photo by a4gpa- Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/94833286@N00 Created with Haiku Deck
  • 53.
    Photo by mynameisharsha- Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/27526538@N07 Created with Haiku Deck
  • 54.
    Photo by Scott*- Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/83049159@N00 Created with Haiku Deck
  • 55.
    Photo by LeoReynolds - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/49968232@N00 Created with Haiku Deck
  • 56.
    Photo by mctrent- Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/25473113@N08 Created with Haiku Deck
  • 57.
    Photo by jfgornet- Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/43896901@N00 Created with Haiku Deck
  • 58.
    Photo by cafemama- Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/11134789@N00 Created with Haiku Deck Timely Personal Proportional Specific Sincere And Aligned
  • 59.
    Photo by Krister462- Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/27285796@N06 Created with Haiku Deck
  • 60.
    Photo by evereverse- Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/25251200@N02 Created with Haiku Deck
  • 61.
    Photo by opensourceway- Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/47691521@N07 Created with Haiku Deck
  • 62.
    Photo by AEuropean - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/38562221@N00 Created with Haiku Deck
  • 63.
    Photo by circulating- Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/26835318@N00 Created with Haiku Deck
  • 64.
    Photo by InstantVantage - Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/44312356@N04 Created with Haiku Deck
  • 66.
    Photo by bengrey- Creative Commons Attribution-ShareAlike License https://www.flickr.com/photos/28196992@N07 Created with Haiku Deck
  • 69.
    Photo by gosheshe- Creative Commons Attribution License https://www.flickr.com/photos/69661184@N00 Created with Haiku Deck
  • 70.
    Photo by Stuckin Customs - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/95572727@N00 Created with Haiku Deck
  • 71.
    Photo by EdgarBarany - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/40579921@N00 Created with Haiku Deck
  • 72.
    Photo by [Duncan]- Creative Commons Attribution License https://www.flickr.com/photos/29057345@N04 Created with Haiku Deck
  • 73.
    Photo by mhaithaca- Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/79715083@N00 Created with Haiku Deck
  • 74.
    Photo by ArgonneNational Laboratory - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/35734278@N05 Created with Haiku Deck 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Goal Setting Communication Trust Accountability Recognition Strong Recognition Weak
  • 75.
    Photo by digitalnoise- Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/8294958@N03 Created with Haiku Deck Individuals and interactions over processes and tools
  • 77.
    Photo by lastmodified- Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/97963100@N00 Created with Haiku Deck KUDO CARDS https://management30.com/product/kudo-cards/
  • 78.
    Photo by VinceAlongi - Creative Commons Attribution License https://www.flickr.com/photos/90963248@N00 Created with Haiku Deck
  • 79.
    To Christopher Littlefielddirector of Acknowledgementworks For its contribution to this presentation by sharing its material and its thought, for our fruitful conversations +56 9 7533 3874 cblittlefield@gmail.com acknowledgementworks.com/
  • 80.
  • 81.
  • 82.
    Photo by lastmodified- Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/97963100@N00 Created with Haiku Deck