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Reboot Your Team
The document discusses how to reboot a team by setting goals, roles, and norms; checking in weekly; and evaluating and making corrections quarterly. It emphasizes establishing a common purpose, performance goals, and mutual accountability. Teams are encouraged to provide fast, frequent feedback and hold retrospectives to continuously improve. Individual and team feedback should be empathetic and help the group learn and grow over time.
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Reboot Your Team
- 1. Reboot Your Team ChristinaWodtke Author of Radical Focus and Pencil Me In Lecturer at Stanford University
- 2. The Union BBQBeef Ribs and Fondue House
- 4. The Three Jobs ofProduct Management • Business Owner • Vision Holder • Team Coordinator
- 7. Are all groupsteams?
- 9. What is aTEAM? • Common PURPOSE • Performance GOALS • Complimentary SKILLS • Mutual ACCOUNTABILITY The Wisdom of Teams Jon R. Katzenbach and Douglas K. Smith
- 10. Set Objectives and Key Results 1.Common Purpose 2. Performance Goals
- 11. OKRs O: Qualitative goal (common purpose) KR:Success criteria (performance goals)
- 12. Objective: Establish clearvalue to distributers as a quality tea provider KR: Reorders at 85% KR: 20% of reorders self-serve KR: Revenue of 250K
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- 15. Objective: Establish clearvalue to distributers as a quality tea provider KR: Reorders at 85% 5/10 KR: 20% of reorders self-serve 5/10 KR: Revenue of 250K 5/10 Key Risk Factors: Need new self-serve system up in first month Priorities this week Next 4 weeks - Projects OKR Confidence Team Health: Distributor satisfaction Health: Org Health Yellow P1 P1 P1 Green Close deal with TLM Foods Team struggling with direction change # solid sales canidates in for interview Passive reorder notifications New self serve flow for distributors Metrics for distributors on tea sales Hire Customer service head New Order flow Weekly OKR Check- ins
- 16. Learning Team Or Lean Team Improvesover time
- 17. Bruce Tuckman ‘Developmentalsequence in small groups’
- 20. A Cadence forLearning Teams Set Check Correct
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- 24. Set Informal Roles •Facilitator • Tie-Breaker • Spokesperson • Schedule Keeper • Office Housework
- 25. Design Norms If youdon’t set norms, you make assumptions. Assumptions lead to errors. Errors lead to fights.
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- 30. “The problem isthat we tend to assume that our framing represents the truth, rather than merely presenting a subjective “map.” In truth, however, each frame offers its own image of reality.” Edmondson, Amy C. Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy
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- 32. Norms Exercise • Gettogether in groups of 2-4
- 33. What was the bestteam you ever had? What made it great?
- 34. What was theworst team you were ever on? What made it so bad?
- 35. Norms Exercise • Getin groups, and share. • Make rules for how you wish to work together
- 36. Norms Exercise • Getin groups, and share. • Make rules for how you wish to work together
- 37. Please try this athome Aka at the office
- 38. Performing in a LearningTeam2.
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- 41. Team Feedback Feedback fastand slow
- 42. Weekly: Retrospective Fast andfrequent allows for iteration and growth
- 43. “Weekly retrospectives buildthe muscle of asking why things aren’t working… learning to say “that’s eff’ed up. Let’s try something else.” Rosemary King @rozemaryking
- 44. teIam Mindful team takecare of the us AND the I.
- 45. Two kinds offeedback Individual Team
- 47. Fast Peer Feedback Butnot too fast
- 49. Short Cycles Reduce quantity of information Reducegap between action and evaluation Reduce stakes Actionable Memorable Iterative
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- 53. When you behaviorI reaction and it consequences. What can we do about this?
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- 56. Formal Feedback “Shorten yourtime through the Feedback Loop.”
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- 58. Team Check In “Quarterlyseems to be a good starting point though. Every month seems too often (people get fed up with it, and the data doesn’t change fast enough to warrant it). Bi-annually seems too seldom (too much happens within that period). But, again, it varies.” – Spotify Labs
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- 61. Roll Your Own 1. Listnorms 2. Rate performance 3. Discuss 4. Decide on Changes
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- 63. Empathy Warm-up • Sometimes Ipretend • Sometimes I’m afraid • Sometimes I wonder • Sometimes I try
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- 68. Reboot Your Team 1. Treatquarters as do-over moments 2. Set goals, roles and norms 3. Check weekly to make sure you are living your intention 4. Correct: take time at the end of the quarter and evaluate and make major changes
- 69. Be kind toeveryone you meet, for they too are fighting a great battle.” Dr. John Watson (the real one)
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