SlideShare a Scribd company logo
3 things SOCIAL
MEDIA CAN DO
FOR YOU – Pt2
With support from
TONIGHT
Creating Content to:
 Communicate
 Connect
 Engage
Source: steve-dale.net
The Evolution of Marketing
and Social Media
TRADITIONAL MARKETING
HOW:
Television, Paper Advertising, Radio
OUTCOME: Brand awareness,
create desire
EFFECTIVENESS: Scattergun
approach, improvement with targeted
magazines
SOCIAL MEDIA MARKETING
HOW:
Online – Web, Social Media, Video
OUTCOME:
- Provides (Personal) communication
- (Personal) Interaction
- Provide information (reduce sales
barrier, shorten sales cycle)
EFFECTIVENESS:
Target marketing, creation of dialogue –
company voice, instant access to
information
CONTENT MARKETING
HOW:
Online – Web, Social Media, Video
OUTCOME:
- Provides value
- Builds a community
- Telling a story
EFFECTIVENESS:
Sales through story telling, emotional
connection
The Next Big Thing?
MOMENT MARKETING
HOW:
Utilises data and technology to deliver
advertising and marketing > mobile, online,
social media
EFFECTIVENESS:
Delivering needs and wants by
understanding and accessing data
- Location, Time, Environment
- Behaviour
Who Does Content Well?
Creating Content
Focus On The WHY People Buy From YOU!
Inspired by: http://johngreathouse.com/spilling-the-beans
Understand Your Purpose
 Understand Your Customers/Audience
 Create Your Goals/Outcomes
 Measure Your Results
What is Content?
• Articles
• Books/eBooks
• Brochures/manuals
• Case Studies
• Information Guides
• Microsites/Web Pages
• Online Courses
• Podcasts/Video/Live
Streaming
• Presentations
• Product Data Sheets
• Reference Guides
• Resource Libraries
• RSS/XML Feeds
• Videos
• Visual Content
• Webinars/Webcasts
• White Papers
• Workbooks
• Status Updates
• Comments
• Events/Marketing
Rule: Content should to be able to communicate, add value & engage with your customers
The Tools of Facebook
The Tactics
Source: https://blog.bufferapp.com/facebook-data-study-insights
The Tactics
Source: https://blog.bufferapp.com/facebook-data-study-insights
The Tactics
Source: http://www.salesforce.com/uk/socialsuccess/social-media-marketing/facebook-b2b-case-study.jsp
The first 18 characters of
each of your Facebook posts
serve as the meta title and the
meta description in SERPs.
The Tactics
18
F I R S T
C H A R A C T E R S
The Tactics – VDIEO is the NEW King
Source: http://www.socialmediatoday.com/marketing/top-5-facebook-video-statistics-2016-infographic
Example – Written
On any given night in Australia 1
in 200 people are homeless
Source: http://www.homelessnessaustralia.org.au/index.php/about-homelessness/homeless-statistics
Example – Visual Content 1
Source: http://www.homelessnessaustralia.org.au/index.php/about-homelessness/homeless-statistics
Example – Visual Content 2
Source: http://www.homelessnessaustralia.org.au/index.php/about-homelessness/homeless-statistics
Image Source: http://www.humanrights.gov.au
Example – Visual Content 3
Source: http://www.homelessnessaustralia.org.au/index.php/about-homelessness/homeless-statistics
Image Source: http://www.homelessfriend.org
Example – Visual Content Analysis
Source: http://www.homelessnessaustralia.org.au/index.php/about-homelessness/homeless-statistics
Image Source: http://www.homelessfriend.org
Strong Emotive Image Easy To Read Static Highlight Text
Company Logo
Missing: Call To Action (CTA)
Start your engines
◦Gmail Alerts
◦All Top
◦BuzzSumo
◦Quora
◦Online Forums
◦Industry Magazine Articles
◦Competitors
◦Your Fans/Followers
◦ http://www.portent.com/tools/title-maker
Tool Kit
Portent’s Content Idea Generator
The Making of Stuff – Canva
Newsletter – MailChimp
Infographic – Piktochart
Images editing tool - PicMonkey
Tool Kit
Images - check for copyright
Buffer’ 53+ Free Image Sources - cool list
Death To The Stock Photo – stock photos
Unsplash – stock photo
Advanced Tools
◦Facebook Apps – Quizzes, Polls, Photo Competitions
◦ WooBox
◦ Heyo
◦EBook Recreation
◦ SimpleBooklet
◦Custom Audience Ads
◦ Facebook Pixel
◦List
◦ Social Media Today’s Brilliant List
◦ Boostlikes
Digital Strategy Weekly Theme
Monday
•Behind the Scenes
•About Your Business
•Inspiration
•Project
Tuesday
•Product/Services
•Description
•Uses
•Infomercial
Wednesday
•How to Use
•Tutorial
•Best Uses
•Tips and Tricks
Thursday
•Knowledge/Experience
•Related use
•Common issues
Friday
•Industry
•News
•Updates
•Interesting
Purpose
•Create a better
connection and
relationship with the
customer
Purpose
•Product/Service
Awareness
Purpose
•Better customer
experience
•Useable content
Purpose
•Awareness
•Exposure
Purpose
•Create content for
customers to return
•Exposure
Outcome
•Increase customer
loyalty
•Awareness
Outcome
•Request for service
•Sign-up
•Traffic Driver
Outcome
•Reduce product return
•Reduce time allocated
for customer support
Outcome
•Awareness to individual
•Awareness to customer
Outcome
•Fresh content supports
SEO
•Awareness of industry
•Gratitude
30 Day Challenge
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Take a picture of
your organisation
Interview a
customer
Share Content Share some
inspiration
Share an event
Ask a question Post a special Share an image Promote your
community
Post a Friday
Fun One
Promote your
other social
media channels
Interview a
sponsor
Detail of your
program
Source: http://www.salesforce.com/uk/socialsuccess/social-media-marketing/facebook-b2b-case-study.jsp
Would Love To Hear From You:
Leigh Jewiss – RDA Illawarra
Ph: 4227 4500
Eml: leigh@rdaillawarra.com.au
@leighjewiss @rdaillawarra
au.linkedin.com/in/leighjewiss/

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RDA Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

  • 1. 3 things SOCIAL MEDIA CAN DO FOR YOU – Pt2 With support from
  • 2. TONIGHT Creating Content to:  Communicate  Connect  Engage
  • 3. Source: steve-dale.net The Evolution of Marketing and Social Media
  • 4. TRADITIONAL MARKETING HOW: Television, Paper Advertising, Radio OUTCOME: Brand awareness, create desire EFFECTIVENESS: Scattergun approach, improvement with targeted magazines
  • 5. SOCIAL MEDIA MARKETING HOW: Online – Web, Social Media, Video OUTCOME: - Provides (Personal) communication - (Personal) Interaction - Provide information (reduce sales barrier, shorten sales cycle) EFFECTIVENESS: Target marketing, creation of dialogue – company voice, instant access to information
  • 6. CONTENT MARKETING HOW: Online – Web, Social Media, Video OUTCOME: - Provides value - Builds a community - Telling a story EFFECTIVENESS: Sales through story telling, emotional connection
  • 7. The Next Big Thing? MOMENT MARKETING HOW: Utilises data and technology to deliver advertising and marketing > mobile, online, social media EFFECTIVENESS: Delivering needs and wants by understanding and accessing data - Location, Time, Environment - Behaviour
  • 8.
  • 11. Focus On The WHY People Buy From YOU! Inspired by: http://johngreathouse.com/spilling-the-beans
  • 12. Understand Your Purpose  Understand Your Customers/Audience  Create Your Goals/Outcomes  Measure Your Results
  • 13. What is Content? • Articles • Books/eBooks • Brochures/manuals • Case Studies • Information Guides • Microsites/Web Pages • Online Courses • Podcasts/Video/Live Streaming • Presentations • Product Data Sheets • Reference Guides • Resource Libraries • RSS/XML Feeds • Videos • Visual Content • Webinars/Webcasts • White Papers • Workbooks • Status Updates • Comments • Events/Marketing Rule: Content should to be able to communicate, add value & engage with your customers
  • 14. The Tools of Facebook
  • 18. The first 18 characters of each of your Facebook posts serve as the meta title and the meta description in SERPs. The Tactics 18 F I R S T C H A R A C T E R S
  • 19. The Tactics – VDIEO is the NEW King Source: http://www.socialmediatoday.com/marketing/top-5-facebook-video-statistics-2016-infographic
  • 20. Example – Written On any given night in Australia 1 in 200 people are homeless Source: http://www.homelessnessaustralia.org.au/index.php/about-homelessness/homeless-statistics
  • 21. Example – Visual Content 1 Source: http://www.homelessnessaustralia.org.au/index.php/about-homelessness/homeless-statistics
  • 22. Example – Visual Content 2 Source: http://www.homelessnessaustralia.org.au/index.php/about-homelessness/homeless-statistics Image Source: http://www.humanrights.gov.au
  • 23. Example – Visual Content 3 Source: http://www.homelessnessaustralia.org.au/index.php/about-homelessness/homeless-statistics Image Source: http://www.homelessfriend.org
  • 24. Example – Visual Content Analysis Source: http://www.homelessnessaustralia.org.au/index.php/about-homelessness/homeless-statistics Image Source: http://www.homelessfriend.org Strong Emotive Image Easy To Read Static Highlight Text Company Logo Missing: Call To Action (CTA)
  • 25. Start your engines ◦Gmail Alerts ◦All Top ◦BuzzSumo ◦Quora ◦Online Forums ◦Industry Magazine Articles ◦Competitors ◦Your Fans/Followers ◦ http://www.portent.com/tools/title-maker
  • 26. Tool Kit Portent’s Content Idea Generator The Making of Stuff – Canva Newsletter – MailChimp Infographic – Piktochart Images editing tool - PicMonkey
  • 27. Tool Kit Images - check for copyright Buffer’ 53+ Free Image Sources - cool list Death To The Stock Photo – stock photos Unsplash – stock photo
  • 28. Advanced Tools ◦Facebook Apps – Quizzes, Polls, Photo Competitions ◦ WooBox ◦ Heyo ◦EBook Recreation ◦ SimpleBooklet ◦Custom Audience Ads ◦ Facebook Pixel ◦List ◦ Social Media Today’s Brilliant List ◦ Boostlikes
  • 29.
  • 30. Digital Strategy Weekly Theme Monday •Behind the Scenes •About Your Business •Inspiration •Project Tuesday •Product/Services •Description •Uses •Infomercial Wednesday •How to Use •Tutorial •Best Uses •Tips and Tricks Thursday •Knowledge/Experience •Related use •Common issues Friday •Industry •News •Updates •Interesting Purpose •Create a better connection and relationship with the customer Purpose •Product/Service Awareness Purpose •Better customer experience •Useable content Purpose •Awareness •Exposure Purpose •Create content for customers to return •Exposure Outcome •Increase customer loyalty •Awareness Outcome •Request for service •Sign-up •Traffic Driver Outcome •Reduce product return •Reduce time allocated for customer support Outcome •Awareness to individual •Awareness to customer Outcome •Fresh content supports SEO •Awareness of industry •Gratitude
  • 31. 30 Day Challenge Monday Tuesday Wednesday Thursday Friday Saturday Sunday Take a picture of your organisation Interview a customer Share Content Share some inspiration Share an event Ask a question Post a special Share an image Promote your community Post a Friday Fun One Promote your other social media channels Interview a sponsor Detail of your program Source: http://www.salesforce.com/uk/socialsuccess/social-media-marketing/facebook-b2b-case-study.jsp
  • 32. Would Love To Hear From You: Leigh Jewiss – RDA Illawarra Ph: 4227 4500 Eml: leigh@rdaillawarra.com.au @leighjewiss @rdaillawarra au.linkedin.com/in/leighjewiss/