Ravi Kumar is seeking a job in IT operations or change management in Delhi. He has over 6 years of experience in IT operations, infrastructure management, problem and change management, and incident management. He is skilled in handling high severity incidents, implementing change management procedures, and managing IT operations including servers, networking devices, and applications. His most recent role was as a Specialist in IT Operations at MetLife GOSC since 2011 where he managed remedy tickets, resolved user problems, and created necessary documents.
How To Start A School Garden: A Practical Philosophical Guide
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For more information, Please see websites below:
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Organic Edible Schoolyards & Gardening with Children
http://scribd.com/doc/239851214
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Double Food Production from your School Garden with Organic Tech
http://scribd.com/doc/239851079
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Free School Gardening Art Posters
http://scribd.com/doc/239851159`
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Companion Planting Increases Food Production from School Gardens
http://scribd.com/doc/239851159
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Healthy Foods Dramatically Improves Student Academic Success
http://scribd.com/doc/239851348
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City Chickens for your Organic School Garden
http://scribd.com/doc/239850440
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Simple Square Foot Gardening for Schools - Teacher Guide
http://scribd.com/doc/239851110
How To Start A School Garden: A Practical Philosophical Guide
`
For more information, Please see websites below:
`
Organic Edible Schoolyards & Gardening with Children
http://scribd.com/doc/239851214
`
Double Food Production from your School Garden with Organic Tech
http://scribd.com/doc/239851079
`
Free School Gardening Art Posters
http://scribd.com/doc/239851159`
`
Companion Planting Increases Food Production from School Gardens
http://scribd.com/doc/239851159
`
Healthy Foods Dramatically Improves Student Academic Success
http://scribd.com/doc/239851348
`
City Chickens for your Organic School Garden
http://scribd.com/doc/239850440
`
Simple Square Foot Gardening for Schools - Teacher Guide
http://scribd.com/doc/239851110
Originally published in April 2014
Table of Contents:
1. The Benchmarking Survey 2014 starts on 22 April in 20 European countries
2. Members help to shape the 2014 FERMA Seminar programme
3. Investing in our profession – leadership and diversity in Europe
4. Political action committees created to strengthen FERMA’s voice
5. Corporate governance for non-corporates
6. Letter from Brussels
7. FERMA-Lloyd’s new programme starts
8. Expert Views
9. What role for the risk managers in the increasing trend for greater financial transparency?
10. Knowledge Corner
Oracle Certified Database Administrator, seeking challenging assignments in IT Application Development &
Support / IT Infrastructure Management with a growth oriented organization of repute in Real Estate / IT
industry
1. RAVI KUMAR
Mobile: +918588876020
E-Mail: ravisani12@gmail.com / ravisainihb@gmail.com
OBJECTIVE
Looking for a job in IT Operations/ Change Management with an organization of repute preferably in Delhi NCR.
Use the Ticketing feature to track issues related to Infrastructure Change.
PROFILE SUMMARY
• A seasoned professional with 6+ years of commendable success in:
-IT Operations -IT Infrastructure Management
-Problem & Change Management
-Incident Management -Networking Operations
• Adapt in IT infrastructure Change management and technology resource administration
• Knowledge of migration and up-gradation based networking operations
• Skilled in handling high severity incidents to ensure service availability with minimal delay and impact, towards ensuring smooth
operations of an Infrastructure Environment
• Comprehensive exposure in implementing measures / procedures for change management in IT operations entailing mapping of
business processes and studying of workflow to design solutions
• Skilled in conducting activities related to Domain Server, DHCP Server and Active Directory
• Exposure in managing IT operations with experience in setting up & maintaining networks and conducting networking devices
administration
• Deft in management of operating system, network and applications with an experience of configuring and troubleshooting various
hardware & software related issues
• Excellent written, communication, interpersonal, liaison and problem solving skills with the ability to work in multi-cultural environment
ORGANIZATIONAL EXPERIENCE
Since Sep’11 with MetLife GOSC, Noida as Specialist - IT Operations
Key Result Areas:
• Managing remedy application to create tickets for different users and get approved by change management
• Resolving problems of different users
• Create tickets for different work type
• Create necessary documents with attention to quality
• Deft in rendering Service Level Agreements to Process Targets, Monitoring Performance, Analyzing Performance Reports /
Dashboards
2. Highlights:
• Change Management/ Incident Management/ IT Operations/Monthly and Weekly process Report
• ITIL certified.
May’10-Aug’11 with JPM Services Pvt. Ltd., Gurgaon as Title Analyst and Systems Administrator
Key Result Areas:
• Handled manage server 2003, backup of users, router and worked on LAN & WAN
• Ensured solutions to user/application issues
Highlights:
• Handled Active directory/ DHCP/ LAN/WAN/Server 2003
Jan’09-Apr’10 with GR. InfoTech, New Delhi as Systems and Network Administrator
Key Result Areas:
• Undertook troubleshooting, system issues over calls
• Provided solutions to user/application issues
Highlights:
• Handled system hardware/ troubleshooting issues on Servers/ Outlook/AD/DHCP
ACADEMIC DETAILS
• M.B.A. (IT) from M.D.U., Rohtak 2014
• B.A. (Economics) from C.C.S. University, Meerut 2009
• 12
th
from K.M. Inter Collage Shahjahanpur, U.P. Board, Allahabaad in 2006
• 10
th
from School, U.P. Board, Allahabaad in 2004
Other:
• Integrated Diploma in Computer Hardware and Network Engineering from Indian Institute of Information and Technology, Dehradun in 2008
TECHNICAL SKILLS
• Operating Systems: Windows 2000/07 Professional & Server, Vista and Windows Server 2003
• Hardware Skills: Net Gear Switches & Routers, Hubs, Servers, PC Assembling, Troubleshooting and other peripherals
• Software Skills: Remedy, All Anti-Virus & Disk Utilities, Team Weaver, etc.
• Networks/Protocols: LAN, WAN, TCP/IP, DNS, DHCP, Active Directory and Ethernet
PERSONAL DETAILS
Date of Birth: 25
th
February, 1987
Permanent Address: Village & Post Chori Mandi, Saharanpur-247232, Uttar Pradesh
Current Address: H.No. – 1/11106, Street No. 7, Subhash Park, Naveen Shahdara - 110032
Languages Known: English and Hindi