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© 2022
#RALLYFWD
Candidate Personas:
Start With “Who” to
Understand Their “Why”
Lori Sylvia
Founder & CEO
Rally
© 2022
#RALLYFWD
Hi! I’m Lori Sylvia
• 25 years in marketing & branding
• 5 startups, 1 F100 company
• Former SmashFly CMO
• Founded Rally in 2017
• Recruitment Marketing evangelist &
community builder
@lorimsylvia
@rally_rm
© 2022
#RALLYFWD Sign Up for FREE >> RallyInside.io
© 2022
#RALLYFWD
CANDIDATE PERSONAS
© 2022
#RALLYFWD
Experience
Skills
Education
Location
Job Specific
Desire to travel
Job security (over Pay)
Respects process
Shared world view
Quality home base
Reputation builder
Org Specific
© 2022
#RALLYFWD
#RALLYFWD © 2022
1. Methodology for developing your
candidate personas
2. How to gain deeper insights into the
motivations of right-fit talent
3. How to attract your personas with
targeted content and messaging
WHAT YOU’LL LEARN
© 2022
#RALLYFWD
© 2022
#RALLYFWD
The candidate
journey is an
information
journey.
© 2022
#RALLYFWD
is a profile representing an
ideal candidate who you
would like to hire.
Candidate persona
© 2022
#RALLYFWD
● Make a positive impact on
society and the environment
● Create innovative ideas,
products and services
● Provide job creation, career
development and improvement
in people’s lives
● Emphasize diversity and
inclusion in the workplace
Source: Deloitte Millennial Survey
What Millennials
and Gen Z Want in
their Next
Employer
© 2022
#RALLYFWD
Job Description:
The Senior Software Engineer is responsible for engineering teams’ processes to ensure our products are free from security vulnerabilities. Design, deploy, operate, and maintain secure
Cloud products and services within a Cloud-based environment to enable development teams to deliver features in the most efficient way possible. Develop information systems by
studying operations; designing, developing, and installing software solutions and CI/CD pipelines; supporting and developing software team. In addition, the Senior Software Engineer will
lead a team of developers responsible for building new and supporting existing websites.
● Participates in Agile project management methodologies to support all aspects of the software development lifecycle (SDLC)
● Works within a team environment using Confluence, Jira and Slack to manage, assign and collaborate on work tasks
● Develops Web applications in Ruby on Rails or Django/Python on Linux and deployed in AWS using MySQL and RedShift databases
● Reviews projects’ ability to deliver robust and scalable solutions, learning and incorporating new technologies as appropriate
● Supports database engineering by providing Python support using AWS Lambda
● Builds and operates scalable and secure systems on AWS
● Develops, implements, communicates, and enforces security policies or plans for data, software applications, hardware, telecommunications, and information systems
● Ensures the integrity and protection of networks, systems, and applications by technical enforcement of organizational security policies, through monitoring and reporting
● Performs periodic and on-demand system audits and vulnerability assessments to verify systems are being operated securely and information systems security policies and
procedures are being implemented as defined in security plans, including user accounts, application access, file system, and external Web applications
● Reviews code for security and compliance with coding standards
● Safeguards the network against unauthorized infiltration, modification, destruction, or disclosure
● Assists with implementation of countermeasures or mitigating controls
● Conducts investigations of information systems security violations and incidents, reporting as necessary to management
● Monitors and analyzes Intrusion Detection Systems (IDS) to identify security issues for remediation; Recognizes potential, successful, and unsuccessful intrusion attempts and
compromises thorough reviews and analyses of relevant event detail and summary information
● Prepares incident reports
● Ensure compliance with regulations and privacy laws
Overall Responsibilities
● Responsible for DevSecOps of project applications supporting the customer
● May coach and provide guidance to less-experienced professionals
● May serve as a team or task lead
Requirements
● BA/BS in Computer Science or related field and 5+ years of relevant experience. (Additional Education, Training, Certifications or Work Experience can be substituted in lieu of a
degree or work experience.
● Secret Clearance
© 2022
#RALLYFWD
Candidate personas
Who do we want to work in this job for our company?
Who would want to work in this job for our company?
© 2022
#RALLYFWD
Doing your research
• Recruiters who regularly recruit for the role
• Hiring Managers who know who they’re looking for
• Employees who are already in those positions
• Candidates who are your ideal targets
© 2022
#RALLYFWD
Candidate Persona
Template & Examples
Page 15
Common Job Titles
Common Pain Points
Experience & Degrees
Skills, Traits & Interests
“Must Haves” in Job
“Nice to Haves” in Job
Job Search Behavior
Where Spend Time Online
or Events Attended
Preferred Methods of
Communication
JOB PREFERENCES BEHAVIORS
PROFILE
CANDIDATE PERSONA
© 2022 Rally Inc.
Adventurous Cyber Analyst
- Cybersecurity Engineer, Cybersecurity Architect, Cybersecurity Programmer, Cybersecurity Specialist,
Information Security Analyst
- Bachelor’s Degree in IT/CS with CISA, GCIH, GCED, CISSP, CASP, CEH, CCSP, MCSE, Security+ certification
- 10+ years as a network engineer - Adept in the required programming languages
- Strong communication skills - Proven ability to meet project timelines - Desire to tackle interesting new
challenges - Ambition to do “big things” - Travel & Outdoor sports - Coaching youth sports - Photography
- Current company is not a leader in the field
- Lack of standards leads to poor quality
- Lack of growth opportunity
- Competitive salary & benefits - Recognition
- Technical skills training, attend conferences
- Generous PTO, work-life balance
- Perks like free lunch and stocked kitchen, fun
team activities, creative spaces, office pets
- Opportunity for relocation to Europe
- Networking with past colleagues and alumni
organizations - Researching respected
companies & thought leaders
- Work: Daniel Miessler blog, CISOMag.com
- Personal: Netflix, Reddit, Discord
- Professional: Slack, meetups, LinkedIn
- Outreach: Email and text messaging
- Interview: In-person or virtual with hiring
manager, CTO and team leaders
© 2022
#RALLYFWD
Situation Analysis
A Day In the Life of Our Candidate
Life
Company
World Economy Industry
Job
Profession
© 2022
#RALLYFWD
Adventurous
Cyber Analyst
You
know
me!
Candidate personas
© 2022
#RALLYFWD
Using Candidate Personas in
Talent Attraction
© 2022
#RALLYFWD
The candidate journey
Open to
Change
Search for
Jobs
Apply for
Jobs
Research
Employers
Attend
Interviews
Consider
Offer(s)
Accept
Offer
Start
Job
© 2022
#RALLYFWD
How content influences the candidate journey
Open to Change Search for Jobs Apply for Jobs
Research
Employers
Attend Interviews Consider Offer(s) Accept Offer Start Job
© 2022
#RALLYFWD
How content influences the candidate journey
Open to Change Search for Jobs Apply for Jobs
Research
Employers
Attend Interviews Consider Offer(s) Accept Offer Start Job
© 2022
#RALLYFWD
How content influences the candidate journey
Open to Change Search for Jobs Apply for Jobs
Research
Employers
Attend Interviews Consider Offer(s) Accept Offer Start Job
© 2022
#RALLYFWD
How content influences the candidate journey
Open to Change Search for Jobs Apply for Jobs
Research
Employers
Attend Interviews Consider Offer(s) Accept Offer Start Job
Is this
company
stable?
Is this
the right
move?
What is
the hiring
process?
Is the
product
good?
Is this a
culture fit? When will I
hear back?
Is this
worth the
change?
Did I make the
right choice?
How
fast can I
contribute?
What am
I worth? What is
the apply
process?
Will I like
the team?
What is the
interview
process?
What will my first
day look like?
Should
I leave
now?
© 2022
#RALLYFWD
is the process of thinking through
the experiences and touchpoints
in a candidate’s typical hiring
journey with your company and
plotting them out visually.
Candidate journey mapping
© 2022
#RALLYFWD
Have you created a candidate journey map
for your company?
64%
No
36%
Yes
RallyFwd Poll
© 2022
#RALLYFWD
How content influences the candidate journey
Open to Change Search for Jobs Apply for Jobs
Research
Employers
Attend Interviews Consider Offer(s) Accept Offer Start Job
Is this
company
stable?
Is this
the right
move?
What is
the hiring
process?
Is the
product
good?
Is this a
culture fit? When will I
hear back?
Is this
worth the
change?
Did I make the
right choice?
How
fast can I
contribute?
What am
I worth? What is
the apply
process?
Will I like
the team?
What is the
interview
process?
What will my first
day look like?
Should
I leave
now?
© 2022
#RALLYFWD
How content influences the candidate journey
Open to Change Search for Jobs Apply for Jobs
Research
Employers
Attend Interviews Consider Offer(s) Accept Offer Start Job
Is this
company
stable?
Is this
the right
move?
What is
the hiring
process?
Is the
product
good?
Is this a
culture fit? When will I
hear back?
Is this
worth the
change?
Did I make the
right choice?
How
fast can I
contribute?
What am
I worth? What is
the apply
process?
Will I like
the team?
What is the
interview
process?
What will my first
day look like?
Should
I leave
now?
© 2022
#RALLYFWD
How content influences the candidate journey
Open to Change Search for Jobs Apply for Jobs
Research
Employers
Attend Interviews Consider Offer(s) Accept Offer Start Job
Is this
company
stable?
Is this
the right
move?
What is
the hiring
process?
Is the
product
good?
Is this a
culture fit? When will I
hear back?
Is this
worth the
change?
Did I make the
right choice?
How
fast can I
contribute?
What am
I worth? What is
the apply
process?
Will I like
the team?
What is the
interview
process?
What will my first
day look like?
Should
I leave
now?
© 2022
#RALLYFWD
• Should I leave now?
• What am I worth?
• Best cities to live and work in Europe?
• How do I relocate to Europe?
• Cyber security jobs in Europe?
Top of the funnel candidate questions
Q
© 2022
#RALLYFWD
• Is this company a leader?
• Is this company/team a good culture fit?
• What is the hiring process?
• Is this the exciting challenge I seek?
• Is this a good move for me/my family?
Middle of the funnel candidate questions
Q
© 2022
#RALLYFWD
• Is the offer competitive?
• Do I like the team?
• What will life look like in my new role? City?
• What will I do in 2-3 years?
• Am I making the right choice?
Bottom of the funnel candidate questions
Q
© 2022
#RALLYFWD
Recruitment Marketing Tactics
Careers
Site
Talent
Communities
Social
Media
Digital
Advertising &
Marketing
Recruitment
Events
Job
Advertising
Talent
Network
Employee
Referrals
© 2022
#RALLYFWD
Quick Content Wins
Careers
Site
Job
Advertising
Social
Media
© 2022
#RALLYFWD
Key Takeaways
Q
> > >
Define your
target
candidate
personas
Map their
candidate
journey
Anticipate
their
questions
Create
content that
leads them to
you
RallyRecruitmentMarketing.com/training
Discount code: RALLYFWD by 12/31/22
© 2022
#RALLYFWD
LORI SYLVIA
Founder & CEO
Rally
Thank You!
/lorisylvia/
lori@rallyrm.com

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RallyFwd Dec 2022 - Lori Sylvia.pdf

  • 1. © 2022 #RALLYFWD Candidate Personas: Start With “Who” to Understand Their “Why” Lori Sylvia Founder & CEO Rally
  • 2. © 2022 #RALLYFWD Hi! I’m Lori Sylvia • 25 years in marketing & branding • 5 startups, 1 F100 company • Former SmashFly CMO • Founded Rally in 2017 • Recruitment Marketing evangelist & community builder @lorimsylvia @rally_rm
  • 3. © 2022 #RALLYFWD Sign Up for FREE >> RallyInside.io
  • 5. © 2022 #RALLYFWD Experience Skills Education Location Job Specific Desire to travel Job security (over Pay) Respects process Shared world view Quality home base Reputation builder Org Specific © 2022 #RALLYFWD
  • 6. #RALLYFWD © 2022 1. Methodology for developing your candidate personas 2. How to gain deeper insights into the motivations of right-fit talent 3. How to attract your personas with targeted content and messaging WHAT YOU’LL LEARN
  • 8. © 2022 #RALLYFWD The candidate journey is an information journey.
  • 9. © 2022 #RALLYFWD is a profile representing an ideal candidate who you would like to hire. Candidate persona
  • 10. © 2022 #RALLYFWD ● Make a positive impact on society and the environment ● Create innovative ideas, products and services ● Provide job creation, career development and improvement in people’s lives ● Emphasize diversity and inclusion in the workplace Source: Deloitte Millennial Survey What Millennials and Gen Z Want in their Next Employer
  • 11. © 2022 #RALLYFWD Job Description: The Senior Software Engineer is responsible for engineering teams’ processes to ensure our products are free from security vulnerabilities. Design, deploy, operate, and maintain secure Cloud products and services within a Cloud-based environment to enable development teams to deliver features in the most efficient way possible. Develop information systems by studying operations; designing, developing, and installing software solutions and CI/CD pipelines; supporting and developing software team. In addition, the Senior Software Engineer will lead a team of developers responsible for building new and supporting existing websites. ● Participates in Agile project management methodologies to support all aspects of the software development lifecycle (SDLC) ● Works within a team environment using Confluence, Jira and Slack to manage, assign and collaborate on work tasks ● Develops Web applications in Ruby on Rails or Django/Python on Linux and deployed in AWS using MySQL and RedShift databases ● Reviews projects’ ability to deliver robust and scalable solutions, learning and incorporating new technologies as appropriate ● Supports database engineering by providing Python support using AWS Lambda ● Builds and operates scalable and secure systems on AWS ● Develops, implements, communicates, and enforces security policies or plans for data, software applications, hardware, telecommunications, and information systems ● Ensures the integrity and protection of networks, systems, and applications by technical enforcement of organizational security policies, through monitoring and reporting ● Performs periodic and on-demand system audits and vulnerability assessments to verify systems are being operated securely and information systems security policies and procedures are being implemented as defined in security plans, including user accounts, application access, file system, and external Web applications ● Reviews code for security and compliance with coding standards ● Safeguards the network against unauthorized infiltration, modification, destruction, or disclosure ● Assists with implementation of countermeasures or mitigating controls ● Conducts investigations of information systems security violations and incidents, reporting as necessary to management ● Monitors and analyzes Intrusion Detection Systems (IDS) to identify security issues for remediation; Recognizes potential, successful, and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail and summary information ● Prepares incident reports ● Ensure compliance with regulations and privacy laws Overall Responsibilities ● Responsible for DevSecOps of project applications supporting the customer ● May coach and provide guidance to less-experienced professionals ● May serve as a team or task lead Requirements ● BA/BS in Computer Science or related field and 5+ years of relevant experience. (Additional Education, Training, Certifications or Work Experience can be substituted in lieu of a degree or work experience. ● Secret Clearance
  • 12. © 2022 #RALLYFWD Candidate personas Who do we want to work in this job for our company? Who would want to work in this job for our company?
  • 13. © 2022 #RALLYFWD Doing your research • Recruiters who regularly recruit for the role • Hiring Managers who know who they’re looking for • Employees who are already in those positions • Candidates who are your ideal targets
  • 15. Page 15 Common Job Titles Common Pain Points Experience & Degrees Skills, Traits & Interests “Must Haves” in Job “Nice to Haves” in Job Job Search Behavior Where Spend Time Online or Events Attended Preferred Methods of Communication JOB PREFERENCES BEHAVIORS PROFILE CANDIDATE PERSONA © 2022 Rally Inc. Adventurous Cyber Analyst - Cybersecurity Engineer, Cybersecurity Architect, Cybersecurity Programmer, Cybersecurity Specialist, Information Security Analyst - Bachelor’s Degree in IT/CS with CISA, GCIH, GCED, CISSP, CASP, CEH, CCSP, MCSE, Security+ certification - 10+ years as a network engineer - Adept in the required programming languages - Strong communication skills - Proven ability to meet project timelines - Desire to tackle interesting new challenges - Ambition to do “big things” - Travel & Outdoor sports - Coaching youth sports - Photography - Current company is not a leader in the field - Lack of standards leads to poor quality - Lack of growth opportunity - Competitive salary & benefits - Recognition - Technical skills training, attend conferences - Generous PTO, work-life balance - Perks like free lunch and stocked kitchen, fun team activities, creative spaces, office pets - Opportunity for relocation to Europe - Networking with past colleagues and alumni organizations - Researching respected companies & thought leaders - Work: Daniel Miessler blog, CISOMag.com - Personal: Netflix, Reddit, Discord - Professional: Slack, meetups, LinkedIn - Outreach: Email and text messaging - Interview: In-person or virtual with hiring manager, CTO and team leaders
  • 16. © 2022 #RALLYFWD Situation Analysis A Day In the Life of Our Candidate Life Company World Economy Industry Job Profession
  • 18. © 2022 #RALLYFWD Using Candidate Personas in Talent Attraction
  • 19. © 2022 #RALLYFWD The candidate journey Open to Change Search for Jobs Apply for Jobs Research Employers Attend Interviews Consider Offer(s) Accept Offer Start Job
  • 20. © 2022 #RALLYFWD How content influences the candidate journey Open to Change Search for Jobs Apply for Jobs Research Employers Attend Interviews Consider Offer(s) Accept Offer Start Job
  • 21. © 2022 #RALLYFWD How content influences the candidate journey Open to Change Search for Jobs Apply for Jobs Research Employers Attend Interviews Consider Offer(s) Accept Offer Start Job
  • 22. © 2022 #RALLYFWD How content influences the candidate journey Open to Change Search for Jobs Apply for Jobs Research Employers Attend Interviews Consider Offer(s) Accept Offer Start Job
  • 23. © 2022 #RALLYFWD How content influences the candidate journey Open to Change Search for Jobs Apply for Jobs Research Employers Attend Interviews Consider Offer(s) Accept Offer Start Job Is this company stable? Is this the right move? What is the hiring process? Is the product good? Is this a culture fit? When will I hear back? Is this worth the change? Did I make the right choice? How fast can I contribute? What am I worth? What is the apply process? Will I like the team? What is the interview process? What will my first day look like? Should I leave now?
  • 24. © 2022 #RALLYFWD is the process of thinking through the experiences and touchpoints in a candidate’s typical hiring journey with your company and plotting them out visually. Candidate journey mapping
  • 25. © 2022 #RALLYFWD Have you created a candidate journey map for your company? 64% No 36% Yes RallyFwd Poll
  • 26. © 2022 #RALLYFWD How content influences the candidate journey Open to Change Search for Jobs Apply for Jobs Research Employers Attend Interviews Consider Offer(s) Accept Offer Start Job Is this company stable? Is this the right move? What is the hiring process? Is the product good? Is this a culture fit? When will I hear back? Is this worth the change? Did I make the right choice? How fast can I contribute? What am I worth? What is the apply process? Will I like the team? What is the interview process? What will my first day look like? Should I leave now?
  • 27. © 2022 #RALLYFWD How content influences the candidate journey Open to Change Search for Jobs Apply for Jobs Research Employers Attend Interviews Consider Offer(s) Accept Offer Start Job Is this company stable? Is this the right move? What is the hiring process? Is the product good? Is this a culture fit? When will I hear back? Is this worth the change? Did I make the right choice? How fast can I contribute? What am I worth? What is the apply process? Will I like the team? What is the interview process? What will my first day look like? Should I leave now?
  • 28. © 2022 #RALLYFWD How content influences the candidate journey Open to Change Search for Jobs Apply for Jobs Research Employers Attend Interviews Consider Offer(s) Accept Offer Start Job Is this company stable? Is this the right move? What is the hiring process? Is the product good? Is this a culture fit? When will I hear back? Is this worth the change? Did I make the right choice? How fast can I contribute? What am I worth? What is the apply process? Will I like the team? What is the interview process? What will my first day look like? Should I leave now?
  • 29. © 2022 #RALLYFWD • Should I leave now? • What am I worth? • Best cities to live and work in Europe? • How do I relocate to Europe? • Cyber security jobs in Europe? Top of the funnel candidate questions Q
  • 30. © 2022 #RALLYFWD • Is this company a leader? • Is this company/team a good culture fit? • What is the hiring process? • Is this the exciting challenge I seek? • Is this a good move for me/my family? Middle of the funnel candidate questions Q
  • 31. © 2022 #RALLYFWD • Is the offer competitive? • Do I like the team? • What will life look like in my new role? City? • What will I do in 2-3 years? • Am I making the right choice? Bottom of the funnel candidate questions Q
  • 32. © 2022 #RALLYFWD Recruitment Marketing Tactics Careers Site Talent Communities Social Media Digital Advertising & Marketing Recruitment Events Job Advertising Talent Network Employee Referrals
  • 33. © 2022 #RALLYFWD Quick Content Wins Careers Site Job Advertising Social Media
  • 34. © 2022 #RALLYFWD Key Takeaways Q > > > Define your target candidate personas Map their candidate journey Anticipate their questions Create content that leads them to you
  • 36. © 2022 #RALLYFWD LORI SYLVIA Founder & CEO Rally Thank You! /lorisylvia/ lori@rallyrm.com