Rajesh Kumar has over 15 years of experience in IT support roles. He has worked for several companies providing server administration, desktop support, network administration, and user support. His responsibilities have included managing Windows servers, Active Directory, Exchange servers, firewalls, backups, antivirus systems, and other IT infrastructure. He has an MCSA certification in Server 2003 and experience with technologies like Windows, Exchange, and virtualization.

1. RAJESH KUMAR
Contact Details:
H.No-595,2nd
Floor Telephone: 8527892340,
Sector-3, Faridabad -121104 Email: rajeshbhatt_786@yahoo.co.in
Career Objective
To work in an organization where my acquired skills and Knowledge will be utilized towards the growth and
advancement of organization.
Key Achievements
Professional Summary
 Earth Infrastructure Ltd. (On Roll) (April 2011 - Present )
 Sysnet Global Technologies. Pvt . Ltd. (Client Site Radio City 91.1FM)(November 2009 - April 2011)
 Bhârat IT (Client Site Radio City 91.1FM) (Décembre 2007- November 2009)
 Integrated Network system (Client Site Moser beer India Ltd.) (January 2005 - November 2007)
 Earth Infrastructure Ltd. (April 2011- Present )
 Job Responsibilities
 Windows Server 2008, 2012R2, Installation and Configuration. Active Directory Roles DNS, Active Domain
Services, File Services, DHCP,
 Active Directory Define Group Policy Management,
 Active Directory management (adding and configuring new workstations and setting up user accounts to provide
authorizations)
 Monitoring and configuration exchange server 2013.
 Windows Exchange Server 2013, Installation, Configuration, Mailbox Size Define, Mailboxes Policy
 Creating Mailboxes in MS Exchange 2013for Domain User. Create, and Deleted.
 Manage Mail Flow Issues External and Internal queue Issue on the server.
 Assign mailboxes to accounts created in other departments
 User Mil id(Mailbox) cerate and Deleted in Exchange Server 2013
 Manage Exchange storage, Manage quotas, Move mailboxes
 Provision additional storage & monitor capacity
 Rotation Policy Tag Define and create
 Cerate Distribution Group, Security Group , Dynamic Distribution Group
 Implement Policy For Group Mail ID
 Reviewing system logs, System security management & Creating a backup and recovery policy
 Manage and Troubleshooting OWA, ACTIVE SYNC,POP, IMAP,
 Manage Data Resolved Technologies servers,AD/DNS, wireless access printers, MAC Book Pro Notebook, Mac
OS support. `
 Designed implement highly available (HA) and disaster recovery (DR) solutions for clients and employer.
 Support Remotely Technical Support Team Member from Remote Area, and Physically Working for own
Location.
 Support In defend Business in –Premise (DLP) Policy
 Web Site Block and Unblock Through DLP Software
 Backup Apps Core5.0) Install win 2012 and Deploy Backup Policy Client and Server.
 Assign Policy User Schedule Backup.
 Restore a single File Massage or Data object to a Complete Machine.
 Cyberoam 10iNG Firewall and Sonic Wall Firewall 2400 MX Installation and Configuration Defined per user

2. security and Policy
 Assign IT Staff daily jobs and check lists, train them on all needed theoretical and practical procedures, trouble
shooting and support with in corporate standards
 Claim suppliers for any Software/ Hardware conflicts
 Follow up all claims that are being forwarded to IT Dept., apply the theory of trouble tickets.
 Documenting, archiving all correspondence and troubleshooting, follow up suppliers’ visits and maintenance.
 Managing Symantec endpoint protection 12.0 antivirus server, Patch Management, checking alerts and definition
file on daily basis, preparing reports.
 Monitoring Network, LAN WAN and MPLS by MRTG tools and generate a report on daily basis.
 Iomega NAS Storage Installation & Configuration, and create Backup user Profile,
 Managing CCTV and IP camera.
 Operate and administer computer and telecommunications software,networks and information Systems.
 First level support for AVAYA IP Phones.
 Supporting Planned Backup Management and Proper backup of File Server on daily basis
 Performing troubleshooting on assigned ticket and resolve the problem within SLA
 IT Service Desk team management and service delivery coordinator.
 Troubleshoot hardware,software and network operating system.
 Provide orientation to new users of existing technology
 Provide recommendations about accessing information and support.
 Installing and updating system software & OS patching/upgrades
 Preventing the spread of viruses and malicious programs
 Apply security updates (OS and services)
 Hardware and software upgrades
 Existing deployment reconfiguration
 Manage 3rd party applications and services (email archiving, anti-virus and spam filtering)
Desktop Level
 Installation and configuration Windows XP and Windows 7, Windows server 2003.
 Strong Knowledge MS-Excel & MS-Outlook.
 Hardware Support.
 Basic static routing configuration of Routers/Switches and HUB.
 Identifying the issue in a timely manner and coordinate with other supporting partners.
 Track the call and resolve it, assigning the call to the engineer.
 Follow ups on the Tickets with Engineers /Vendors until Call Resolution.
 Managing and monitoring LAN & WAN Setup for site.
 Procured,received, documented and tracked inventory of all computer equipment and software licenses.
 Maintaining Local Area Network in the office.
 Managing User Profile with proper assignment of rights on resource.
 Install and maintain the Network Printer (IP Printer).
 Install Configured and troubleshoot , Apple Device , IMac Desktop, Mac book pro
Education and Personal Details.
 CERTIFIED by MICROSOFT in MCSA(Microsoft Certification ID : 8219445)
 Server 2003,2008 ( Internal Training)
Educational Qualification
 B Sc. from Sido Kanhu Murmu University, Bihar
 Intermediate (I.SC) from Board of Intermediate Education, Bihar
 SSC from Board of Secondary Education, Bihar
Personal Information
 Date of Birth : 5th March, 1979
 Marital status : Married
 Current CTC : 4.80
 Expected : 5.50