Radvision Case Studies by Face to Face Live. Government organizations who have deployed the Radvision Video Conferencing Solution

1. Face to Face Live
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2. CASE STUDY
Adirondack Advanced Network Provides
Disaster Recovery Services to Remote
New York Mountain Towns
About
Customer: Adirondack Advanced Network (AAN) About AAN
Country: USA AAN was created to provide advanced telecommunications
services such as distance learning, telemedicine, Internet
Industry: Government / Private
connectivity and video conferencing to geographically
Product: Radvision Video Conferencing remote areas in the Adirondack Region of Upstate
Gateways, 70 Video Conferencing Room New York. Funding for the initial phase of the network
Systems and 40 Desktops was obtained through the New York State Advanced
Telecommunications Project.
The Mission
Provide disaster recovery and communications
services to remote locations in New York’s Adirondack
mountain region.
The Challenge
AAN was looking for a solution that supported both equipment from room to room without ever having to
IP-based endpoints and also its many legacy ISDN move lines. The 70 video conferencing room systems
endpoints. Radvision saved network developers the and 40 desktops on the network are manufactured by
expense of installing ISDN lines in each location while a number of different suppliers. Many of these systems
giving them the flexibility to move video conferencing require protocol conversion from H.320 to H.323.
The Solution
FEMA, the State Department of New York, Verizon, Cisco Adirondack mountain region. The Gateways convert H.320
and Radvision teamed to establish the Adirondack Advanced data from ISDN to encapsulated H.323 to run on the IP
Network (AAN) in 1997. It was prototyped with funds over frame network. Radvision Gateways provide all sites
from the New York State Advanced Telecommunications on the AAN with centralized access to ISDN lines. This has
project funded by Verizon. The AAN, an IP over frame saved network developers the expense of installing ISDN
relay network, is configured with several Radvision Video lines in each location while giving them the flexibility of
Conferencing Gateways that provide disaster recovery and being able to move video conferencing equipment from
communications services to remote locations in New York’s room to room without ever having to move lines.

3. The Benefits
The network was first used in January 1998 when the
Adirondacks were hit by record-breaking ice storms,
snow and severe cold. The New York Department of
State and FEMA set up disaster recovery command
centers to reach communities that had lost electric
power and phone service. State Department and FEMA
directors were able to maintain direct voice and video
contact with the repairmen who were working to restore
power to the area.
Looking Forward
In addition to disaster recovery services, the network
today receives ongoing use for distance learning,
training and non-critical community outreach services.
MKT-DI-230809-01
About Radvision
Radvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visual
communications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward with
unique technologies that harness the power of video, voice, and data over any network. www.radvision.com
USA/Americas EMEA APAC
T +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388
F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071
infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.com
Information contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is a
registered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd

4. CASE STUDY
Radvision Desktop Video Conferencing
Empowers Chinese Olympic Games
Logistics Operations
About
Customer: Chaoyang District Government About the Chaoyang District Government
Country: hina
C The Chaoyang District Government led the logistic
coordination of the 2008 Olympics Games – a highly
Industry: Government
complex development project. It is the largest of eight
Product: Radvision Desktop Video Conferencing districts in the region, where numerous corporations,
embassies and major stadiums are located.
The Mission
Provide Chaoyang District Government end users
with the necessary technology to enable them to
communicate with audio, video and data collaboration
through PC-based endpoints.
A real-time desktop visual communications and
conferencing solution that delivers significant network
cost savings through more efficient use of available
bandwidth, and delivery of flexible communications to
dispersed locations.
Greater productivity and costs savings due to decreased
travel time and administration costs.
The Challenge
The departments and branches of the Government are Government and expedite the response rate of potential
dispersed throughout a wide geographic area, often emergencies, the Government recognized that it needed
making effective communication difficult. In order to to enhance communications to increase the efficiency of
boost working efficiency, improve collaboration within the the e-commerce and e-community infrastructure.

5. The Solution
The Chaoyang District Government selected Radvision’s Radvision’s solution easily supported the wide range
full-featured Desktop Video Conferencing platform to of applications used throughout Chinese corporations
solve their need for mission-critical communications and in different levels of the Government, including:
requirements. instant calling integrated with Microsoft’s unified
The deployment involved adding and integrating communications offering, ad-hoc conferencing,
Radvision’s platform to their existing communications scheduling, data collaboration and simultaneous
network. Radvision servers were installed in the network multi-participant group conferencing with continuous
operations center of the Chaoyang District Government presence video.
to support thousands of potential concurrent users and The Chaoyang District Government was able to further
to manage the conferencing platform. extend and enhance the Radvision platform with software
Video conferencing client software was installed on user customization, and added a “voting” feature to enable
PCs in the 22 street block bureaus and 184 subsidiary participants to express opinions while participating in
communities to seamlessly bring multimedia conferencing conference sessions.
to the individual users’ desktops.
The Benefits
With this renewed efficiency, the Government can beyond their immediate requirements to plan for the 2008
improve its response time to the community, and use Olympic Games. During the SARS (Severe Acute Respiratory
desktop video conferencing, distance training and Syndrome) epidemic in Beijing in 2003, the Government
collaboration to work more efficiently. End users in 184 used Radvision’s platform to arrange dozens of desktop
communities can now be on the same page – literally conferences connecting healthcare professionals, families
– and work together despite geographic barriers. and patients. In addition, teachers connected with students
The benefits for the Chaoyang District Government extended to administer university and college entry examinations.
Looking Forward
Today, Radvision video network infrastructure and
desktop conferencing systems serve a variety of needs
throughout the Beijing region, in the areas of business
and community communications, interactive education
and career development.
MKT-DI-230809-01
About Radvision
Radvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visual
communications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward with
unique technologies that harness the power of video, voice, and data over any network. www.radvision.com
USA/Americas EMEA APAC
T +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388
F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071
infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.com
Information contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is a
registered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd

6. CASE STUDY
China’s Jiangxi Province Government Deploys
Radvision Next Generation Video Conferencing
Infrastructure, Saving Time and Money
About
About Jiangxi Province Government:
Located in southeast China, Jiangxi Province encompasses
166,000 square kilometers with 11 major cities and 99
Customer: Jiangxi Province Government counties encompassing 43 million people. Jiangxi Province
Country: China has been witnessing rapid economic development with a
Industry: Government 2009 GDP of $115 billion. Its development is closely linked
to the government’s IT policy focused on centralizing
Product: SCOPIA Elite, SCOPIA 400, and SCOPIA
all levels of administrative networks. This approach
100 MCUs, SCOPIA Desktop, SCOPIA has led to the deployment of a province-wide network
iVIEW Management Suite. of e-applications at a fraction of the cost incurred by
other provinces, making Jiangxi Province a pioneer in IT
communications development in the region.
The Mission
As part of its successful centralization efforts, Jiangxi Province “Stability is the number one priority in
Government decided to establish a video conferencing choosing an MCU since we have over
system that would enable effective, dependable video 110 administrative bodies holding
communication and data sharing amongst all administrative video conferences at any time and
departments at the provincial and municipal levels. In order our system must run 24 hours a day.
to take advantage of the existing infrastructure and save Radvision’s infrastructure is known for
costs, the new system needed to be based on the existing stability and powerful capabilities and
network. serves many noted telecom carriers.
After testing and comparing, we
chose Radvision five years ago and
again last year with our expansion.
I think the choice is right.”
Feng Jin, CIO
Jiangxi Province Government
The Challenge
With a network composed of 12 management centers issues was the necessity of a backup solution in case of
and 122 conference rooms equipped with endpoints of an endpoint malfunctioning during an urgent meeting.
varied brands, Jiangxi Province Government was faced Furthermore, an unstable network was causing
with the formidable challenge of finding an easy way unexpected disconnections or intolerable audio and
to manage a huge and complex system. Among major video quality.

7. The same problem also plagued attendees on business What they needed was an MCU to act as a central
trips, causing network managers to wonder if it was engine for the entire video conferencing system. It had
even possible to have a high quality experience over the to interact seamlessly and reliably with standards-based
unmanaged Internet. endpoints, whether SD or HD, desktop or room system
and even telepresence - no matter what the brand.
The Solution
After carrying out extensive research and testing, Jiangxi iVIEW also provides an extensive The Solution range of
Province Government chose Radvision’s SCOPIA video graphical reports to understand utilization, view trends,
conferencing infrastructure. The SCOPIA Elite MCU acts watch usage growth and justify the investment.
as a central engine providing multi-party conferencing for • Connectivity: The SCOPIA Elite MCU allows connectivity
systems ranging from software desktops to telepresence. between any standards-based video conferencing
SCOPIA iVIEW Management offers administration and endpoint including desktop and revolutionary multi-
control, with SCOPIA Desktop providing video capabilities vendor multi-stream telepresence connectivity.
on PCs and Macs. Several key factors that contributed to • Desktop Video Conferencing: The SCOPIA Desktop
the selection of Radvision’s SCOPIA solution: web-based client is easily deployed on either a PC or a
• Stability: The SCOPIA Elite MCU, Radvision’s Mac with a webcam providing an ideal way for business
nextgeneration solution for HD multi-party conferencing, travelers to attend meetings. SCOPIA Desktop also
utilizes the latest in DSP technology and Advanced provides an excellent backup conferencing solution in
Telecommunications Computing Architecture (ATCA). situations where traditional endpoints are not available.
ATCA is designed for the stringent requirements of service • High Quality on Unmanaged Networks: The SCOPIA
providers and demanding enterprises, delivering high Elite MCU and SCOPIA Desktop supports advanced
reliability, availability and serviceability. H.264 Scalable Video Coding (SVC) for high network
• Central Management: SCOPIA iVIEW Management error tolerance enabling a high quality experience over
administers the distributed video conferencing network, error-prone networks.
including all Radvision SCOPIA infrastructure and video
conferencing endpoints from a variety of different vendors.
The Benefits
With the solution originally installed in 2006 and significantly Jiangxi Province Government is saving time and money
expanded in 2011, Jiangxi Province Government successfully every day by working more efficiently, reducing travel
holds large-scale video conferences almost daily at the expenses and making quicker decisions – especially for
provincial and municipal levels. For example, in 2009, emergency response.
the Radvision solution hosted 64 large-scale provincial
conferences and over 100 large-scale municipal conferences.
Looking Forward
With their Radvision SCOPIA video conferencing system its citizens will be able to connect via their home PCs or
now connecting all provincial and municipal administrative mobile devices to watch public meetings and consult with
bodies, Jiangxi Government hopes that in the near future government officials on a wide range of issues. MKT-DI-261009-01
About Radvision
Radvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visual
communications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward with
unique technologies that harness the power of video, voice, and data over any network. www.radvision.com
USA/Americas EMEA APAC
T +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388
F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071
infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.com
Information contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is a
registered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd

8. CASE STUDY
National Fire Agency Chooses Radvision to Expand
Its Video Network and Protect Existing Investments
in Video Conferencing
About
Customer: National Fire Agency (NFA) About the National Fire Agency
Country: Taiwan The National Fire Agency of Taiwan is a statutory agency
Industry: Government under the Ministry of the Interior of the Republic of China.
Products: Scopia Desktop The agency provides emergency medical, fire prevention,
firefighting and disaster rescue service as well as protecting
Scopia Elite 5000 Series MCU
civilian lives, property and safety. It was established in
Scopia iView Management Suite March 1995 and is administered by the Director General,
which reports to the Minister for Interior.
The Mission
The agency’s mission is to provide a sound public safety and disaster prevention system, improve emergency medical service,
promote professional fire prevention and fighting service, enhance disaster rescue efficiency, and protect civilian life, property
and safety.
The Challenge
The National Fire Agency often responds to emergency Because the agency was growing in size and locations,
situations where regular communication is mission-critical. administrators decided to upgrade the existing video
The Director General needs to remain in constant contact solution and wanted to invest in infrastructure that offered
with leaders of several counties in Taiwan when preparing full standards-based interoperability with multi-vendor room
for and responding to disasters and emergency situations. conferencing systems, high reliability, scalability and flexibility,
The agency has been relying on video conferencing for a and that offered ease of use and ease of administration and
number of years, but its infrastructure was aging and did management.
not support the agency’s capacity requirements nor was it
capable of sending and receiving high definition (HD) video.

9. The Solution
The agency evaluated a number of options to provide the
backbone for its video network, including the original supplier.
Ultimately, agency administrators chose the Radvision Scopia Elite
5230 MCU and Radvision’s Scopia iView Management Suite.
The Radvision solution enables full management of multi-
vendor room-based video-conferencing systems including
newer HD video and standard definition systems. The iView
Management Suite allows for management of more than 70
mixed-vendor systems including 1080p HD room systems as
well as legacy solutions from other vendors. Additionally, it
provides simple and comprehensive reporting, provisioning
and real-time network monitoring.
The Benefits
To new video conferencing network enables geographically Because the Radvision solution offers full-featured support for
dispersed agency members to communicate in real time, face- multiple vendors’ conferencing systems, the agency is able to
to-face and regardless of location. It offers high definition audio, protect its existing investment in video collaboration while also
video and data sharing, which helps improve agency efficiencies enabling administrators to invest in the latest, state-of-the-art
and response times – something that can mean the difference technologies moving forward.
between life and death in certain situations. With the new solution for Radvision, the National Fire Agency
is saving money and saving lives at the same time.
Looking Forward
As the agency expands its video network, it is hoping to using Scopia Mobile for Android and iOS-based tablets
deploy Radvision Scopia VC240 desktop video systems in and smartphones. Scopia Mobile will offer even greater
the offices of each county. Additionally, with the new MCU, collaboration, faster responses and more powerful
they can take advantage of mobile video conferencing communication between the agency and its affiliates.
“We’ve been long-time proponents of video conferencing at the National Fire Agency because we know first-
hand how important real-time, face-to-face communications can when dealing with emergency situations.
With the advancements in video technology over the years, it was time for us to update our network, but it
was also important to maximize the resources we already had. The Radvision solution helped us protect our
existing investments and also take advantage of more modern collaboration tools and technologies. We are
delighted with this solution and look forward to expanding our video network to include Radvision’s desktop
and mobile video applications.”
Wen, Wei-Jou, Technical Specialist, Information Management Office
National Fire Agency, Ministry of Interior R.O.C
MKT-DI-NFA-0712-A
About Radvision
Radvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visual
communications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward with
unique technologies that harness the power of video, voice, and data over any network. www.radvision.com
USA/Americas EMEA APAC
T +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388
F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071
infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.com
Information contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is a
registered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd.