Technology has changed the way we interact. In this infographic, learn how you can have a forward-thinking approach towards how you manage your communications.
Avaya Customer Case Study: Profeco (Mexican government)Avaya Inc.
Avaya restructured the Contact Center at the Federal Consumer Protection Agency, with the contribution of its business partner CTE Mexico, where it transparently
integrated voice, e-mail and chat channels with the existing CRM, for the benefit of consumers.
Engage with your customers in the way they wantAvaya Inc.
In this presentation learn why it is essential to have a customer experience management system that enables you to engage with your customers in the right place at the right time. Learn More: http://bit.ly/1ikP7pz
금융 서비스 부문은 극적인 디지털 트랜스포메이션을 겪고 있습니다.
경쟁적인 환경 속에서 급격히 변화하는 고객의 기대에 부응하기 위하여, 비즈니스 리더는 고객에게 제안할 새로운 디지털 가치를 혁신하고 개발해야 합니다.
트랜스포메이션을 위한 준비가 되셨나요? 본 가이드북에서 금융 서비스를 혁신하는 6가지 트렌드를 확인하실 수 있습니다.
Avaya Customer Case Study: Profeco (Mexican government)Avaya Inc.
Avaya restructured the Contact Center at the Federal Consumer Protection Agency, with the contribution of its business partner CTE Mexico, where it transparently
integrated voice, e-mail and chat channels with the existing CRM, for the benefit of consumers.
Engage with your customers in the way they wantAvaya Inc.
In this presentation learn why it is essential to have a customer experience management system that enables you to engage with your customers in the right place at the right time. Learn More: http://bit.ly/1ikP7pz
금융 서비스 부문은 극적인 디지털 트랜스포메이션을 겪고 있습니다.
경쟁적인 환경 속에서 급격히 변화하는 고객의 기대에 부응하기 위하여, 비즈니스 리더는 고객에게 제안할 새로운 디지털 가치를 혁신하고 개발해야 합니다.
트랜스포메이션을 위한 준비가 되셨나요? 본 가이드북에서 금융 서비스를 혁신하는 6가지 트렌드를 확인하실 수 있습니다.
What are the Innovative Mobility Solutions Driving Customer Interactions in A...Avaya Inc.
Demanding and powerful consumers, increasing competitiveness, and advances in communications technology are forcing FSIs to take a comprehensive approach to customer service. Find out which technologies will reshape interactions for both FSIs and Customers in APAC
What are the Innovative Mobility Solutions Driving Customer Interactions in FSI?Avaya Inc.
Demanding and powerful consumers, increasing competitiveness, and advances in communications technology are forcing FSIs to take a comprehensive approach to customer service. Find out which technologies will reshape interactions for both FSIs and Customers.
4 Crucial Elements of a Safe School Environment Avaya Inc.
One of the top priorities for educators around the world is ensuring the safety of educational environments from any threat - cyber, environmental or physical. Take a look at four concerete ways you can proactively build a safer school.
For more on Avaya Safe School technology, visit http://bit.ly/23cJaOZ
Franciscan Alliance Blazes New Trails in Healthcare DeliveryAvaya Inc.
Franciscan Alliance operates 13 hospitals and more than 170 medical practices across Indiana, Illinois and Michigan. Avaya Fabric Networking gave them the bandwidth they need to support future technologies and the flexibility to grow. Learn more: http://bit.ly/1ICcUww
Avaya makes it possible for more employees to use video everywhere with more devices, greater ease of use and low total cost of ownership. New and enhanced high-quality, low-bandwidth video for desktop, mobile and conference rooms help drive deeper relationships and productivity against shared objectives. New endpoints (XT7100, XT4300, H175 HD Video Collaboration and E159/169 Media Stations) extend the reach of Avaya cloud offers including AvayaLive Video.
According to a new networking study authored by Avaya, 82% of network outages are caused by change errors to the core of the network, a byproduct of legacy networking complexity.
In this Avaya infograph, learn how embracing simplicity saves time, and money.
This research set out to investigate the emphasis companies are putting on CEM and what steps, if any, they are taking to address this area. It also aimed to measure where customer expectations currently sit with respect to how they are treated by organisations.
Prairie View Networking Academy (PVNA) Embraces Powerful Avaya Networking Pla...Avaya Inc.
Prairie View A&M University (PVAMU), with an enrollment of some 8,500 students, is a historically African American university located northwest of Houston, TX. For students studying Engineering technology in Prairie View’s Roy G. Perry College of Engineering, the Prairie View A&M University Networking Academy (PVNA) offers skills and knowledge in the areas of telecommunications, computer networks and the data computing — preparing students for an industry that is fast-paced and rapidly evolving.
Landmark Bank Stays High-Touch while Going High-TechAvaya Inc.
When longtime Landmark Bank customers phone their local branch to speak to their favorite banker, they get connected in seconds – just by saying the banker’s name. IN this case study, learn how Avaya provided the solution to make it happen.
What are the Innovative Mobility Solutions Driving Customer Interactions in A...Avaya Inc.
Demanding and powerful consumers, increasing competitiveness, and advances in communications technology are forcing FSIs to take a comprehensive approach to customer service. Find out which technologies will reshape interactions for both FSIs and Customers in APAC
What are the Innovative Mobility Solutions Driving Customer Interactions in FSI?Avaya Inc.
Demanding and powerful consumers, increasing competitiveness, and advances in communications technology are forcing FSIs to take a comprehensive approach to customer service. Find out which technologies will reshape interactions for both FSIs and Customers.
4 Crucial Elements of a Safe School Environment Avaya Inc.
One of the top priorities for educators around the world is ensuring the safety of educational environments from any threat - cyber, environmental or physical. Take a look at four concerete ways you can proactively build a safer school.
For more on Avaya Safe School technology, visit http://bit.ly/23cJaOZ
Franciscan Alliance Blazes New Trails in Healthcare DeliveryAvaya Inc.
Franciscan Alliance operates 13 hospitals and more than 170 medical practices across Indiana, Illinois and Michigan. Avaya Fabric Networking gave them the bandwidth they need to support future technologies and the flexibility to grow. Learn more: http://bit.ly/1ICcUww
Avaya makes it possible for more employees to use video everywhere with more devices, greater ease of use and low total cost of ownership. New and enhanced high-quality, low-bandwidth video for desktop, mobile and conference rooms help drive deeper relationships and productivity against shared objectives. New endpoints (XT7100, XT4300, H175 HD Video Collaboration and E159/169 Media Stations) extend the reach of Avaya cloud offers including AvayaLive Video.
According to a new networking study authored by Avaya, 82% of network outages are caused by change errors to the core of the network, a byproduct of legacy networking complexity.
In this Avaya infograph, learn how embracing simplicity saves time, and money.
This research set out to investigate the emphasis companies are putting on CEM and what steps, if any, they are taking to address this area. It also aimed to measure where customer expectations currently sit with respect to how they are treated by organisations.
Prairie View Networking Academy (PVNA) Embraces Powerful Avaya Networking Pla...Avaya Inc.
Prairie View A&M University (PVAMU), with an enrollment of some 8,500 students, is a historically African American university located northwest of Houston, TX. For students studying Engineering technology in Prairie View’s Roy G. Perry College of Engineering, the Prairie View A&M University Networking Academy (PVNA) offers skills and knowledge in the areas of telecommunications, computer networks and the data computing — preparing students for an industry that is fast-paced and rapidly evolving.
Landmark Bank Stays High-Touch while Going High-TechAvaya Inc.
When longtime Landmark Bank customers phone their local branch to speak to their favorite banker, they get connected in seconds – just by saying the banker’s name. IN this case study, learn how Avaya provided the solution to make it happen.