Verrex Global Managed Services Offering

1. New York | Boston | Tampa | Toronto | London | Mumbai
Singapore | Hong Kong | Shanghai | Sydney
GMS (Global Managed Services)
TM
Global Conferencing & Communication Solutions

2. Company Profile
Founded in 1947, Verrex is a global design-build integrator and managed services provider of advanced conferencing,
collaboration and presentation technologies. Specializing in benchmark enterprise-level corporate solutions, clients
engage Verrex to help them communicate, collaborate and articulate locally and globally through videoconferencing,
audio conferencing, digital signage, presentation systems and other audiovisual technologies.
Superior performance is Verrex’s hallmark offering clients the industry’s highest level of execution, broadest global
footprint, universal standards and a sophisticated portfolio of comprehensive services. Verrex expertise includes
strategic planning and consulting, systems design, systems engineering, project management, procurement,
fabrication, control systems programming, installation, service and preventive maintenance programs, on site
staffing, managed conferencing and VNOC services.
The Verrex approach draws from a proprietary quality management process that documents each stage in a
successful design, system and service deployment. Refined over six decades, the Verrex Process ensures consistent
best-in-quality standards regardless of project, challenge or geography. In its ongoing commitment to professional
excellence, technical education is paramount at Verrex. The company’s technical staffs are required to hold InfoComm
Certified Technical Specialist designations allowing Verrex to achieve the highest industry certification, InfoComm’s
Diamond level Audiovisual Solutions Provider (AVSP) status.
“ Verrex has a long history of performance, innovation and professionalism
that is reflected in the work they do.
”
Evolving its resources, expertise and presence inline with the needs of its clients has long been a focus of Verrex.
In the 1950s the company supplied and serviced distributed background music systems. In the 1960s the company
expanded into two-way radio, school intercom, sound and CCTV systems. During the 1970s the company focused
predominantly on large venue sound systems. In the 1980s and 1990s Verrex broadened its offerings to include
corporate audiovisual and conferencing systems design, integration and service. Verrex continues to grow its
expertise with GMS™, global managed services, designed to simplify the usage and management of conferencing
technologies.
Verrex has been family owned for three generations promoting a unique corporate culture that values camaraderie
and peer mentoring. The company has also been recognized by Systems Contractor News as a Top 50 Systems
Integrator each year since the program’s inception in 1994. In 2009, Verrex added the “Excellence in Business -
Growth Strategies” award from the National Association of Systems Contractors, recognizing the company’s
visionary strategy for executing a successful global business model. In 2011, Verrex President & CEO, Thomas
Berry Jr., was elected to InfoComm’s Board of Directors, further establishing the company as a thought leader in
the AV and conferencing space.
With principle offices in North America, Europe and Asia, Verrex has strategically positioned its presence to serve
corporate hubs around the globe. A network of over 200 service partners rounds out coverage globally. For a complete
list of Verrex offices worldwide, or for more information about our partner alliances, please visit www.verrex.com.
(Cover Photo: Alcatel-Lucent HD Executive Boardroom; Photo Right: State Street Executive Conference Room)

3. Global Persepctive Matched by Localized Capabilities
The evolution of Verrex capabilities is in direct response to client needs for superior, end-to-end audiovisual standards throughout
offices at any location on the globe. From design to installation through to managed services, clients rely on Verrex as a proven,
single source for all their AV applications worldwide, regardless of project size, challenges or geography.
Design Development Rack Fabrication
At the earliest stage, the Verrex Design team conceptualizes the integration of In-house rack fabrication allows Verrex to closely monitor quality factors such as
AV into the space. Verrex innovative system designs are guided by client need, proper assembly, wiring and cable identification as equipment is placed in racks.
application, room layout, acoustics, infrastructure and other factors that can Fabrication Technicians are trained to read and translate AV system diagrams
affect performance and user experience. Proper and precise design translates and to follow strict industry standards as part of Verrex’s multiple Quality
into fewer change orders, fewer missed details and fewer corresponding budget Assurance checks.
overages. Our certified Designers focus solely on the design process including
needs analysis, coordination with architect and interior design agendas, initial Control System Programming
budgeting, preliminary equipment selection and defining system requirements. Verrex certified Control System Programmers have considerable experience
Most beneficial to clients, Verrex Design develops comprehensive drawing with leading control system products including Crestron and AMX. Programmers
packages inline with architectural phases, schedules and requirements. coordinate closely with clients and Verrex Design to develop intuitive, user-
friendly interfaces to control AV systems and environmental devices such as
Project Management lighting.
Verrex Project Managers are a disciplined, highly focused group who ensure
projects are kept on course. A Project Manager is assigned to every installation Quality Assurance
and is the single point of contact for resources, milestones and deliverables. All systems are staged in-house and undergo thorough Quality Assurance
Project Managers attend scheduled on-site meetings, supply project timelines, checks prior to leaving the Verrex facility for installation. Certified QA Technicians
submit project status reports, coordinate subcontractors and, ultimately, lead the stage and test system components to confirm proper functionality, confirm the
execution process. systems intended design and to make adjustments as required.
Project Engineering Installation
Project Engineering is a methodical process of ensuring system integrity. Verrex The responsibility of providing a complete working system, using the highest
Project Engineers conduct extensive equipment research, determine equipment industry standards and quality workmanship, falls to the Verrex Installation team.
viability and verify components will work together to achieve desired results. An InfoComm certified, our Installers perform detail-critical work including structural
in-house AutoCAD team provides drafting support, depicting AV schematics and support for screens, projectors and displays; cable riser management; custom
architectural details in comprehensive system diagrams. AV terminations; and component networking. Once all components are in place
the team makes final adjustments to optimize system performance.
Procurement
Verrex Purchasing maintains strong relationships with over 250 of the industry’s GMSTM (Global Managed Services)
best-in-class manufacturers. Leveraging these relationships, the group is Verrex GMS is a comprehensive suite of services designed to increase usage
responsible for obtaining the highest quality, application-specific equipment at and decrease the operational complexity of business-critical audiovisual systems.
the most competitive cost. GMS features Professional Services, VNOC Services, Preventive Maintenance,
Service and Onsite Staffing & Training.

4. Case Study
Benefits of Global AV Standards
Audiovisual systems and services integrated consistently worldwide accelerates adoption of
State Street’s global vision for conferencing, collaboration and presentation technologies.
From their US-based headquarters in the 36-story signature gateway of Boston’s financial district, to the 2009-constructed
London HQ at Canary Wharf, to locations around the globe, State Street sought commonality between offices for their
ambitious AV design, installation and managed services needs. As the multinational organization’s reliance on AV has grown,
Verrex has evolved in-line with their requirements, irrespective of geographic borders, size of projects or challenges.
AV Archetype Provided Cost Containment Managed Services Improved ROI on AV Assets
Needs Addressed
Global Standardization State Street sought cost effective roll out of video and audio systems State Street’s economic and operational mandates to avoid unplanned
Single-source Accountability across numerous, global offices. Specific to State Street criteria, service costs and ensure peak systems’ performance required longterm,
Verrex custom designed templates for common State Street room post installation support throughout North America and Europe. Verrex
Services Featured types that allowed the firm to grow its unique AV infrastructure globally, implemented a comprehensive suite of managed services providing
Design, Installation & Service
without each office having to do the groundwork on their own. State Street with protection for their AV investments at fixed annual
Key Project Locations Locations including Boston, Kansas City, Dublin and Milan selected costs. Under the multi-year program, State Street received unlimited
Alameda, CA an established room or system model to be deployed. Proven service visits, priority service response, preventive maintenance, 24/7
Austin, TX processes for design, engineering, project management, fabrication on-call ServiceDesk support, remote device management and systems
Boston, MA and installation further streamlined integration and cut costs. training.
Cambridge, MA
Chicago, IL
Jacksonville, FL Interface Standards Optimized Productivity On-Site Staffing Decreased Operational Strain
Kansas City, MO Rather than “cookie cutter” solutions, Verrex created standards Resource realities – finding, training and managing AV personnel –
Malvern, PA exclusive to State Street’s enterprise needs. Control system prompted State Street to seek to optimize staffing costs and operational
New York, NY functionality and touchpanel layouts were designed to ensure user efficiencies. Verrex deployed fully integrated, Verrex-managed AV
Princeton, NJ
interfaces were familiar, intuitive and State Street-branded, regardless workforces at key State Street locations worldwide, responsible for
Sacramento, CA
San Francisco, CA of location. Such standards increased productivity and alleviated supplementing in-house staff. Sites such as Boston, Toronto and
Winston-Salem, NC training needs, allowing a Vice President from the Princeton office to London utilized this on-site staffing segment of Verrex managed
Montreal, Canada walk into the Frankfurt office and conduct a videoconference without services to provide live meeting production support, room checks and
Toronto, Canada support or downtime. setup and Tier 1 troubleshooting.
Brussels, Belgium
Dublin, Ireland
Frankfurt, Germany Accountability Evolved In-Line with Objectives Global Perspective Addressed Diversity
Krakow, Poland Sprawling projects such as the build-out of State Street headquarters Although a degree of commonality exists between all offices,
London, United Kingdom in Boston and London required management of multiple teams and acknowledging the diversity between State Street’s multi-country
Luxembourg commissioning of dozens of systems concurrently. To meet State locations was crucial. Adapting to how one office differed culturally from
Milan, Italy
Street’s objectives of time-critical deployment and completion within another meant, first and foremost, respecting that culture. Verrex utilized
Bangalore, India
budget, Verrex assigned dedicated project managers, ensuring a network of local experts to ensure teams were aware of proper
accountability and clearly-defined leadership at all project stages. practices and procedures at all times.
(Photo: State Street Lafayette Conference Center, Boston, MA)

5. Verrex GMSTM (Global Managed Services)
Verrex GMS (Global Managed Services) is a comprehensive suite of solutions designed to increase usage and simplify the operation and management of business
critical audiovisual and conferencing systems. Now management, support and maintenance of all collaboration, conferencing and presentation technologies – the
complete range of visual communication systems and components – can be centralized providing a single-source umbrella for:
Professional Services VNOC Services
Professional Services provides the technical support services necessary to VNOC offers a complete global solution for end-to-end management of video
assure our clients have the infrastructure to support successful meetings, and audio conferencing environments, which is carrier and hardware agnostic.
collaboration and presentation. Services include: Verrex global VNOC services include:
Network Analysis and Recommendations
End-point Analysis and Recommendations Device & Network Monitoring
Infrastructure Analysis and Recommendations Proactive problem discovery
Room Template Design Services and Implementation Automated trouble ticketing
Network monitoring: IP & ISDN
Maintenance & Repair
Maintenance and Repair services provide additional insurance to help keep Device Management
a client’s AV equipment functioning properly long after installation. In conjunction Remote management of endpoints
with VNOC Services, GMS ensures that mission critical conferences can be Remote management of infrastructure devices
successfully conducted. Services include: - MCUs
Extended Warranty and Service Agreements - Gateways/Gatekeepers
Service Visits Software upgrades
Preventative Maintenance
24/7 Technical Phone Support Bridging Services
Videoconferencing Codec Support Hosted Bridging Services
Equipment Repair and Replacement  - Provides infrastructure required to support unlimited IP to IP HD calls
Priority Service Response - Client reserves time on Verrex GMS bridge
Training - Includes HD MCU ports, security devices, gatekeepers, etc.
Managed Bridging Services
Onsite Staffing and Verrex University Training - Leverages client’s own purchased MCU equipment
Verrex-trained, dedicated AV professionals act as an extension of a clients’ - Client provides Verrex GMS network access
technical infrastructure, providing immediate onsite support. Verrex onsite
support and maintenance provides clients with the peace of mind that their Conference Scheduling & Reservation Management
AV needs are met, so they can conduct business. Onsite Staffing includes: Live reservationists and
Managers Web-based reservation system
Administrators
Senior Technicians Conference Management
Associate Technicians Full suite of VNOC VTC services with 24/7 live-attendant assistance
Multi-language support available
Proactively manage and dispatch video hardware and network-related
vendors (e.g. codec manufacturers, facilities maintenance, telco, etc.)
Problem Management
Tier 1 and Tier 2 support
“Follow the Sun” 24/7 operation centers

6. Verrex GMSTM: Professional Services
Provides a critical road map assessing business requirements,
infrastructure and support needs to arrive at the best, most strategic
deployment of AV technologies globally.
Vision & Strategy Network Analysis
Visual communication has become a critical aspect of today’s global business environment. If issues occur over the video network the GMS Professional Services team will analyze
Development and adoption strategies and short and long term planning require a the current usage and infrastructure. When required, GMS will work closely with the
critical view of an organization’s communication plans and how conferencing, client’s IT group to perform line tests for percentage of each circuit used. This test will
collaboration and presentation technologies play a defining role. The GMS Professional be developed over a period of time to identify any tends in high usage and changes
Services team will work with your organization to identify enterprise-level, visual in the stability of the video networks. Once all the data is received and analyzed, GMS
communication goals and create road maps to ensure they are met. will make the necessary recommendations to improve the system’s overall quality and
stability.
Global Room Template Design Mapping of Global Video Development
GMS Professional Service’s custom designed templates allows enterprise-level roll GMS Professional Services will map out each site’s current video deployment and
out of video and audio systems globally, without having to duplicate groundwork for develop a roadmap for future migration and expansion based on client input. Each
each individual office. Rather than “cookie cutter” solutions, the Professional Services site will then be brought together in a cohesive global video network design. A graphical
team will create standards exclusive to a particular organization’s goals, infrastructure representation of each site and the global deployment will be developed for quick
and resources including systems, processes, layout and control systems interfaces. reference. This mapping of the entire system will be useful in assisting with the current
and future network and bandwidth requirements for stable high quality video deployment.

7. Verrex GMSTM: VNOC Services
Solutions designed to monitor and manage video and audio
conferencing environments ensuring trouble-free, effective and
consistent communication across single or multiple time zones.
Device & Network Monitoring Conference Scheduling & Reservation Management
Verrex’s centralized software management system, Symphony, proactively monitors Scheduling video and audio conference meetings falls to the VNOC. Along with
conferencing devices and networks ensuring reliable and always available access to traditional reservation methods – requests taken by phone, e-mail, etc. by live
system resources. Should Symphony discover a stability or connectivity issue, the reservationists – Symphony allows clients to schedule their own meetings and
system immediately launches protocols established by the client. These steps may reserve rooms via a web-based reservation system. The web-based system is
include creating a trouble ticket in the system, notifying onsite support personnel and/or available in multiple interfaces including HTML, Flash and Silverlight.
the network provider.
Conference Management
Device Management Once reserved, Symphony automates meeting launch and breakdown processes
VNOC services include remote management of integrated and infrastructure devices as per an organization’s pre-set criteria. Numerous parameters are configurable
across the videoconferencing system including endpoints, MCUs, gateways and including setup times, startup messaging, teardown messaging, conflict management
gatekeepers. As part of this solution, Symphony stores vital system configuration and many other processes that regulate a complex deployment. Live attendants
information, monitors and performs software upgrades and maintains a current list of provide multi-language, real-time conference coordination and monitoring including
all deployed systems – globally. The GMS VNOC team of certified technicians performs adding or removing sites, modifying on-screen layouts and extending meetings beyond
systems testing as necessary and resolves any issues. scheduled times.
Bridging Services Problem Management
Verrex offers both hosted and managed video bridging services. Hosted clients take Verrex VNOC services provide clients with a single point of contact to manage all
advantage of Verrex videoconference bridges, which include high-definition MCU ports, video and audio conference support requirements, regardless of vendor or service
security devices and gatekeepers. Verrex also provides the infrastructure required provider. Tier 1 and Tier 2 support technicians troubleshoot issues remotely, dispatch
to support unlimited IP to IP high-defintion conferences. Managed bridging allows additional resources as needed and provide advanced troubleshooting.
clients to leverage their own purchased MCU equipment – clients simply provide GMS
video experts secure access to their network.

8. Verrex GMSTM: VNOC Services: Meeting Management
GMS VNOC’s trained and highly experienced staff personally supports
meetings 24 x 7 x 365 to ensure that your meetings are conducted
exactly as planned. You focus on the agenda and not on the technology
while Verrex facilitates the ultimate end user experience. This reliability
ensures solid business relationships are developed through continual
face-to-face video communications. GMS VNOC offers its clients the
peace of mind of knowing that their video meeting is backed by the
most experienced, professional, reliable and easy-to-use services in
the industry.
.
Meeting Management
Regardless of which global VNOC is supporting your meeting we’re ready to tackle even the most complex requirements. During your meeting there are 100’s of details that
we take care of behind the scenes, in some cases even hours prior to your start time. Each step is critical toward ensuring a successful result to your meeting. The assigned
Video Engineer is literally your personal video concierge, giving you 100% attention and 100% peace of mind. The following items listed below represent a summary of services
which customers have come to expect when their meeting is managed by Verrex VNOC:
• 24x7 Meeting Support. The VNOC is staffed 24 hours a day 365 days a year. • Video Framing. Video framing occurs when an end user requests to go from a
There is always a person in the VNOC to not only support a meeting, whether point to point meeting to a multipoint meeting, either ad-hoc or as planned. When a
requested in advance or ad-hoc. videoconferencing system is being used, the Video Engineer must understand the
• Pre-conference Testing. Prior to a meeting’s established start time, the managed importance of how the room is designed to ensure that when it is framed in a multipoint
videoconferencing rooms undergo a series of quality analysis to guarantee the meetings, the layout of the room is accurate.
certainty of the meeting. During the pre-conference testing, the Engineers verify the • Multipoint Connectivity. Deployed the latest technologies as it relates to providing
audio, video and network quality. Should something arise during the pre-conference the very best multipoint services to its customers. Verrex VNOC uses a formulated
testing phase, an Incident Ticket is created, and escalated accordingly through the consumption measurement on the MCU resources around the world to determine when
established Incident Management Process. The ultimate goal of the pre-conference and where the new resources are best allocated
phase is that any and all incidents are quickly resolved prior to a meeting start to • ISDN Connectivity. Verrex VNOC had established a strategically located ISDN
make sure there are no meeting interruptions. Gateways which give out customers the very best quality and competitive rates available.
• Meet and Greet. If a customer requests it, Verrex VNOC Meeting Engineers will • Ad-hoc Services. Because Verrex VNOC is always available 24x7 x 365, if an end
connect to the scheduled conference room in a Video Queue, and confirm the quality user wants to use the manages system at a moment’s notice, all they have to do is call
of the meeting with an on-site Technician prior to a meeting start. the VNOC and request the room to be immediately connected to another managed
endpoint, or a system profiled in out database.

9. Verrex GMSTM: VNOC Services: Meeting Management
• Reporting Modules • Conference Room Maintenance Coordination
• Online Access • 24x7x365 Technical Support
• Room Utilization Details and Demographics • SLA Driven Response Times
• Access to trouble tickets
• Business Unit Chargeback • Network Management System
• Each System is profiled and provided the appropriate bandwidth to service HD
• Reservations video quality with minimum latency.
• Room Schedule • Room Proactive Management (“Sweeps”) accomplished at least every 24
• Business Rules Processes hours
• Online Web Portal • Infrastructure Proactive Monitoring, circuits, codec’s and cameras*
• Reserve a Room by: • SNMP Monitoring*
- Email • ICMP Monitoring*
- Fax • Power Monitoring*
- Phone • Component Monitoring*
- On the Web • CPE Management*
• Account specific Reservationists • Router Management*
• Ad-hoc meeting ability-as close as 15 minutes notice • CSU / DSU Management*
• Customer specific profile of all rooms in customer enterprise • WAN Infrastructure Management*
• Web interface/Customer Portal • Room LAN Infrastructure Management*
• Room Utilization demographics
- Verrex VNOC can identify which sites need additional rooms, and which Note: *Assumes proper network access by customer
sites are not being utilized to their full potential.
- Current database contains over 3,700 profiled room locations around
the world.

10. Verrex GMSTM: VNOC Symphony
Web-oriented platform for enterprise video communication management.
Web-Oriented Architecture Widgets
Built on a web-oriented architecture, VNOC Symphony’s frame-work easily interacts Numerous tools are available to users and administrators in the form of widgets, which
with current and emerging interface technologies for ubiquitous and mobile real-time are interacting web-services that communicate with VNOC Symphony’s framework.
access of any meeting resource. Symphony provide users the option of scheduling Each widget provides a unique toolset, such as the reservation widget, the helpdesk
meetings using multiple interfaces, such as Microsoft Outlook, Lotus Notes and an widget, the reporting widget and many others. A Digital Airlines widget plots live
intuitive web interface, among others. This enables users many ways to view information, conferences on a geo-spatial interactive map, showing point-to-point and multipoint
launch impromptu meetings or schedule large conferences. meetings graphically. Users can pan and zoom the map from world view to street
level, even showing multiple video systems interconnected on a campus network in
VNOC Conductor close proximity.
At the heart of the platform is a runbook engine called VNOC Conductor, which polices
meeting setup, maintenance and teardown in an enterprise environment according to Several reservation widgets provide numerous options to users. A full featured reservation
a company’s process rules. Numerous parameters are configurable to ensure widget allows users to see photographs of each meeting room, add participants to each
departmental or global directives are followed. This includes setup times, startup site, choose MCU framing, view time zones of each location and modify in-progress
messaging, custom messaging, remedial functions, escalation processes, email and meetings. An express scheduler widget lets users quickly create a reservation with
SMS notifications, conflict management and many other processes that regulate a as few keystrokes as possible, listing the last ten meetings and ten sites as quick start
complex enterprise deployment. selections. A meet now widget enables users to request immediate video services for
sites selected, whether by web interface or mobile application.
Business process and implementation logic are compiled into runbook processes
during Verrex’s client on-boarding phase. Verrex works with stakeholders within the For organizations with video systems in multiple locations and/or multiple countries,
organization to integrate current business practices with VNOC processes specific to VNOC is a powerful, full featured and integrated platform that meets the needs of
the organization. Symphony stores these processes to follow conference reservation, different offices and different time zones.
conference management and impromptu meeting practices that match the needs of
the organization.

11. Verrex GMSTM: Maintenance & Repair
Conferencing, collaboration and presentation systems are all critical to today’s business communications. Essential information
shared via digital signage, vital decisions made during an executive videoconference and high-impact client presentations all
rely on AV systems operating at peak performance. Companies must ensure these systems are maintained properly and that
any problems are resolved quickly, while managing the costs associated with these goals.
GMS Maintenance & Repair offers every aspect of coverage for business-critical audiovisual and conferencing systems at a
single office location or across an entire enterprise. From preventive maintenance to priority service response, these reliability-centric
options allow companies to “mix and match” the resources that best suit their needs.
The clear benefit to GMS Maintenance & Repair is it allows companies to better estimate long-term maintenance needs for all
their offices. AV, IT, facility and other personnel can easily manage budgets, avoiding unplanned repair and service costs, while
reducing downtime, maximizing equipment reliability and increasing systems performance.
Work with our GMS team to customize your company’s AV maintenance and repair program:
• Extended Warranty and Service Agreements
• Unlimited Service Visits
• Guaranteed Priority Service Response
• Emergency Onsite Service Requests
• Equipment Repair and Parts Replacement
• Preventive Maintenance Visits
• 24/7 Technical Support
On-call hourly service is also available to assist with the unexpected.
“ I've always received excellent service from
Verrex techs, technical phone support when needed, “Perfect!”
scheduling support, as well as any other issues - Schering-Plough
that have come up. - Alcatel-Lucent
”

12. Credentials Profile
Industry Certification
Verrex is a Diamond Level AudioVisual Solutions Provider (AVSP), as designated by InfoComm International, the global association for the
professional AV industry. Diamond-level AVSP is the highest level of company certification achievable in education and training. This
certification signifies Verrex sales, design, engineering, installation and managed services staffs have earned AV specialist credentials,
awarded solely to those professionals who have demonstrated thorough comprehension of audiovisual science and technology by passing
InfoComm administered courses and exams. InfoComm certification is internationally recognized and supported by the pro-AV industry.
Industry & Manufacturer Training
All three levels of InfoComm AV specialist are represented on the
Verrex team members have completed the
Verrex team: following manufacturer and industry training:
» CTS-D (Certified Technology Specialist - Design)
» AMX Programming I, II, & III
» CTS-I (Certified Technology Specialist - Installation)
» CTS (Certified Technology Specialist - General) » Barco Factory Training
» BlonderTongue Technical Training
» Christie Factory Training
Solutions Certification
» Clearone Factory Training
» Crestron Factory Training
Videoconferencing + Audioconferencing
» Tandberg Certified Professional Designer, Certified Professional Installer, » Crestron Programming Essentials & Certification
Solutions Architect, Product Expert, Certified Engineer I & II » Extron School of Advanced AV Technologies
» Polycom Certified Professional Designer, Certified Professional Installer » InfoComm AV & Control Systems Networking
» Polycom Certified Video Engineer (CVE) » InfoComm Design School I, II, & III
» Polycom Video Infrastructure Solutions Sales Certified » InfoComm Facilities & Systems Design
» Polycom Video Infrastructure Solutions Technical Certified » InfoComm Videoconferencing Engineer’s School
» ClearOne Certified Professional Designer, Certified Professional Installer » JBL Audio Engineering for Sound Reinforcement
» ClearOne Certified Technical Specialist » LifeSizeFactory Training
» LifeSize Pro-Partner » Lutron Lighting Design for Commercial Spaces
» BiAmp Audia Certified » NEC Factory Training
» NetStreams Factory Training
» NSCA Project Management for the AV Industry
Control Systems » NSCA Technical Fundamentals of Audio
» Crestron Certified Masters Programmer, Certified Systems Designer, » Polycom Factory Training
Certified Professional Installer » RADVision Factory Training
» AMX Certified Programmer (ACE), Certified Designer, Certified Installer » Sony Training Institute
» Lutron ProAV Certified, Commercial AV Certified, Commercial Lighting Design Certified » Tandberg Factory Training
» Extron Certified Advanced AV Technician, Certified AV Associate » V-Brick Factory Training
Memberships
Programmable Audio DSP » InfoComm International
» BiAmp Audia and AudiaFlex Certified » National Systems Contractor Assoc. (NSCA)
» Peavey MediaMatrix Certified » International Facility Managers Assoc. (IFMA)
» BSS SoundWeb Certified
» ClearOne Certified » American Institute of Architects (AIA)
» Audio Engineering Society (AES)
» IMCCA
Engineering
» National Institute for Certification in Engineering Technologies (NICET) » British Institute of Facilities Management (BIFM)
» Syn-Aud-Con Sound System Design » New York Building Congress

13. Expertise Systems Applications
Design/Build Videoconferencing Boardrooms
Architectural Coordination Audio/Video Conference Centers
Systems Engineering Digital Signage Conference Rooms
Project Management Presentation Corporate Auditoriums
Subcontractor Coordination Audio Conferencing Divisible Spaces
Control Systems Programming Sound Masking Executive Offices
Rack Fabrication Sound Reinforcement Interview Rooms
Installation Lobby & Reception
GMS™ (Global Managed Services) Meeting Spaces
- Professional Services Office Amenities
- VNOC Services Presentation Rooms
- Preventive Maintenance & Repair Trading Floors
- Onsite Staffing & Training Training Facilities
Video Walls
About Verrex
Founded in 1947, Verrex is a global design-build integrator and managed services provider of advanced conferencing, collaboration and presentation technologies.
Specializing in benchmark enterprise-level corporate solutions, clients engage Verrex to communicate, collaborate and articulate locally and globally through
videoconferencing, audio conferencing, digital signage, presentation and other audiovisual systems. Superior performance is Verrex’s hallmark offering clients the
industry’s highest level of execution, broadest global footprint, universal standards and a sophisticated services portfolio. With principle offices in North America, Europe
and Asia, Verrex has strategically positioned its presence to serve corporate hubs around the globe. For more information, visit verrex.com.
Americas Headquarters EMEA Headquarters Asia Pacific Headquarters
Verrex Corporation Verrex Limited Verrex Asia Limited
Mountainside, NJ USA Herts, United Kingdom Kowloon Bay, Hong Kong
Global Conferencing & Communication Solutions +1 908 232 7000 +44 (0) 1992 667 000 +852 3713 4200
www.verrex.com
© 2011 Verrex and/or its affiliates. All rights reserved. Verrex, the Verrex New York | Boston | Tampa | Toronto | London | Mumbai | Singapore | Hong Kong | Shanghai | Sydney
Logo and GMS are registered trademarks of Verrex Corporation and/or
its affiliates in the U.S. and other countries. Please visit www.verrex.com for a complete list of Verrex global addresses, phone numbers and registrations.