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Social Media
Introductie Quintessence
Brent De Smedt
HR Business Partner @ Smals
Brent De Smedt @brentdes Brent@smals.be
“media for social interaction, using highly accessible and
scalable communication techniques. Social media is the use of
web-based and mobile technologies to turn communication into
interactive dialogue.”
Facilitates enhanced speed and breadth of information dissemination
Provides for 1-to-1, 1-to-many and many-to-many communications
Enables communication to take place in real time or asynchronously over
time
Sharing Caring
Social
Media
Why Social Media?
Communication
Branding
Active recruitment
Business: farming
& development
Why Social Media?
Purpose!
Why Social Media?
Communication
Branding
Active
recruitment
Business
Development
…
Why Social Media?
Communication
Branding
Active
recruitment
Business
Development
R&S old school…
Jobsites
Print
Job fairs
Website
Referral
As it was
« Post & Pray »
Old school?
Channels
New R&S = ?
“you want to attract and find the best,
not just find a truckload of candidates”
Passive + not interested
85%
Active
15%
Social Media en Rekruteren??
Quintessence internal example
Caution
As an HR professional
• Stick to the professional facts
• No psychological – personality
information to be found!
• Keep an objective mindset
As a professional on the job market
Social Media
in de praktijk @ Smals
Smals: one of the largest
IT organizations in Belgium
Smals: one of the largest
IT organizations in Belgium
Smals: one of the largest
IT organizations in Belgium
Social Security &
Healthcare
Application
Development
Infrastructure
Employee
Secondment
Smals: one of the largest
IT organizations in Belgium
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
1700
Employees
1150 ICT HQ
South Station
Huh?
Purpose!
Passive + not interested
85%
Active
15%
9 to 5
Passive
Jobsites
Print
Job fairs
Website
Referral
As it was
« Post & Pray »
Team
As it was
Channels
9 to 5
PassiveJobsites
Print
Job fairs
Website
Referral
1
Team
Past to Present
Channels
Social?
HR
Marketing
Active
Job fairs
Website
Referral
Team
Past to Present
Channels
Print
Job fairs
Website
Team
Past to Present
Channels
Social
Intern
Empl. Brand
Team
Past to Present
Channels
Social
Intern
Empl. Brand
Team
Past to Present
Channels
Social
Intern
Empl. Brand
Jobsites
Print
Team
Today
Channels
Job fairs
Website
Referral
Jobsites
Print
Team
Today
Channels
Job fairs
WebsiteSocial
Referral
Empl. Brand
Free and extensive profile searches
Direct mailings
Target advertising on site
Job credits
Free profile – extra functions paying profiles
Groups : unlimited contacting
Managing recruitment platform: LinkedIn Recruiter (& Talent Pipeline)
= unlimited, free online CV database
- Advertising
- Strong company page with extensive options
- Recruitment apps
= large visibility & reach,
higher chance for social referral
Advertising
Employer/employee branding
Brand ambassadors – company accounts
Conversation management
= smaller reach, higher impact
Lessons Learned
Personal Approach
Conversation, not job posting
Open & Authentic
Networking – Information sharing
Change Management
Conversation Mgmt + Monitoring
Empl Branding: Brand Ambassadors
ROI?
0
5
10
15
20
25
30
35
2008/01
2008/02
2008/03
2008/04
2008/05
2008/06
2008/07
2008/08
2008/09
2008/10
2008/11
2008/12
2009/01
2009/02
2009/03
2009/04
2009/05
2009/06
2009/07
2009/08
2009/09
2009/10
2009/11
2009/12
2010/01
2010/02
2010/03
2010/04
2010/05
2010/06
2010/07
2010/08
2010/09
2010/10
2010/11
2010/12
2011/01
2011/02
2011/03
2011/04
2011/05
2011/06
2011/07
2011/08
2011/09
2011/10
2011/11
2011/12
Ratio employment/cv
Social media Other channels
Succes!
Brent De Smedt
@brentdes
brent@smals.be www.smals.be

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Social Media intro Quintessence

Editor's Notes

  1. 14+9min
  2. 14min
  3. R&S – old school
  4. … Maar hoe vind je de ‘juiste’ kandidaten?
  5. Onder voorbehoud
  6. Onder voorbehoudGezocht profiel:HR professionalUniversitairFunctie: Bij klanten HR consultancy leveren, ook vormingen kunnen & willen geven aan medewerkers bij klanten. Domeinen: AC’s, competentiemanagement  uitbouw talent managementProfiel: klantgericht en commerciële ingesteldheid
  7. Onder voorbehoud
  8. Social ReferralInterne  tool Vacs intern gepost : deelbaar via netwerkVacs op website : deelbaar via netwerk
  9. Te vroeg om impact te metenNiet evident totale impact te meten (employer branding)