The document outlines an interview guide for a focus group to discover the competencies of exceptional caregivers. The focus group will use a questioning route to understand caregiver responsibilities and define what makes a great caregiver. Participants will be asked to describe examples of when they performed well or poorly on the job to identify important skills and characteristics. Key questions will explore problem-solving approaches and competencies needed. The group will discuss which skills candidates need prior to hiring and which can be learned on the job.